Assistant Training Manager/Lead Trainer

Airtable

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. As one of Airtable's Partner Solutions Architects, you will serve as a critical technical bridge between our partner ecosystem and Enterprise clients. You'll work at the intersection of our Professional Services, Partner, Product and Account teams to design and deliver scalable solutions that ensure strong customer outcomes across Partner-delivered engagements. This role combines deep Airtable technical expertise, advanced AI fluency, partner enablement, and customer-facing solution architecture to accelerate value through our partner network. You'll play a crucial role in shaping how we scale our global partner-led delivery model, creating repeatable design and building frameworks for partner success. WHAT YOU'LL DO Solution Architecture & Design * Collaborate with Engagement Managers, Partner Success Managers and partner teams to validate scope and design for complex solutions  * Advise customers and partners on data governance models, API architecture, security frameworks, and enterprise deployment best practices * Develop solution architecture designs, technical specifications, and implementation roadmaps that support Airtable’s partner ecosystem * Create compelling technical narratives and demonstrations that showcase the power of Airtable + Partner solutions Customer & Partner Collaboration * Act as the technical advisor on strategic partner-led engagements with Enterprise clients * Support partners as needed in conducting deep discovery sessions to understand clients' technical environments, business requirements, and integration needs * Partner with Professional Services to ensure consistency in best practices across all delivery teams * Provide ongoing technical guidance and troubleshooting support for Partners throughout the implementation lifecycle * Gather and synthesize partner and customer feedback to inform product roadmap, partnership strategy and partner enablement * Manage and mitigate technical escalations that arise within partner-delivered engagements AI & Innovation Leadership * Champion the integration of AI capabilities within partner solutions, including agentic driven workflows * Ensure partners leverage Airtable's AI features to build innovative use cases that demonstrate cutting-edge capabilities * Advise partners on AI/ML best practices, responsible AI implementation, and emerging technologies that enhance the Airtable platform * Stay current with developments in generative AI, machine learning, and automation technologies relevant to the low-code/no-code space * Create thought leadership content showcasing Partner built AI-powered solutions built on Airtable  Partner Enablement & Technical Leadership * Serve as the technical subject matter expert on Airtable's platform for services and systems integration partners * Design and deliver technical training programs, workshops, and certifications that enable partners to architect and implement Enterprise-grade Airtable solution * Create technical enablement content including reference architectures, implementation guides, and build best practice documentation * Create standardized QA models and lead technical audits and reviews of partner-delivered solutions to ensure quality, performance, and adherence to Airtable standards * Support Partner Success Managers in qualifying additional delivery partnerships that expand Airtable's capabilities and reach Program Development & Scale * Establish technical standards, templates, and frameworks that partners can leverage across multiple client engagements * Identify and surface trends, common patterns, and opportunities for productization based on partner and customer feedback * Collaborate with Product, Engineering, and GTM teams to influence platform capabilities that support partner success * Contribute to the growth and maturation of our Partner Solutions Architecture practice as we scale WHO YOU ARE * 5+ years of solution engineering, solutions architecture, or technical consulting experience supporting Enterprise SaaS platforms * 3+ years of proven experience designing and implementing complex Airtable deployments that span use cases * 1+ years of experience working with partner ecosystems or systems integrators * Must be Airtable Builder, Admin and AI certified * AI fluency: Demonstrated understanding of AI/ML concepts, experience with generative AI tools (LLMs, AI assistants), and ability to articulate how AI can enhance business workflows and data solutions * Strong understanding of business workflows and proficiency with process mapping and documentation tools (LucidChart, Visio, Miro, etc.) * Experience creating technical documentation, enablement materials, and training content for diverse audiences * Experience balancing partner needs, customer requirements, and business priorities * Comfortable influencing stakeholders (both internal and external) and managing competing demands * Experience as a collaborative team player who thrives working across cross-functional teams (Sales, Product, Engineering, Marketing, Partner Management) * Comfortable with ambiguity, enjoys building processes and programs from the ground up * Passionate about solving customer problems and delivering exceptional experiences   Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.  VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Please see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here. For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here.

DEPT

Hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE As the Lead of Office Experience for UKI & Global Studios, you'll develop, scale, and safeguard the physical and cultural heartbeat of our agency across our London, Manchester, Dublin, Toronto, and Sydney offices, while directly leading and empowering our Office Experience Team. Your main responsibilities will be split into the following four core areas: * Culture & Employee Experience: Partner with local leadership and ERGs (Employee Resource Groups) to develop an unforgettable internal calendar, from monthly socials and events to compliment our wellness and DE&I initiatives. Establishing unified, global consistency across UKI and Global Studios.  * Workplace Operations & Atmosphere: Designing and maintaining high-vibe, frictionless physical workspaces where our teams can do their best work. Alongside this, ensuring our designated offices are safe, secure, legally compliant, and structurally sound. * Team Leadership & Multi-Site Alignment: Directly manage, mentor, and coach the Office Experience team across London, Manchester, Dublin, Toronto, and Sydney. * Budgeting & Financial Management: Commercial ownership and oversight of operational and cultural budgets across all offices. In this role, you will bridge the gap between seamless, compliant operations and a vibrant, inclusive agency culture.  We need a leader who is equally comfortable presenting a high-level workplace strategy to leadership as they are rolling up their sleeves to help prep the studio for a major client pitch, unpack a delivery, or troubleshoot a front-of-house rush. You aren’t afraid to get your hands dirty to get the job done, and you lead your team by example. If you are a natural host, a brilliant coordinator, and a proactive problem-solver who genuinely loves building community and elevating the daily lives of others, we want you on our team. WHAT YOU'LL DO Workplace Operations & Atmosphere * Multi-Site Day-to-Day Operations: Oversee the daily setup, aesthetics, operations, and smooth running of our offices to ensure local teams maintain high-quality, welcoming spaces. * Vendor Management: Manage relationship agreements with key suppliers to ensure high standards are met, and oversee supply inventories across the offices. * Hands-on Support: Lead by example and step in alongside your local London team during peak hours, large pitches, or busy front-of-house moments. * Maintenance Escalations: Oversee reactive and preventative maintenance and coordinate repairs across all offices, acting as the senior escalation point for local teams, landlords, and external contractors. * Health & Safety Compliance: Ensure all designated offices strictly adhere to local health, safety, and fire regulations. Culture & Employee Experience * Agency Events & Socials: Utilise your expertise to lead and direct a vibrant calendar of office events, working collaboratively with local teams to execute monthly socials, holiday parties, and client-facing gatherings. * Wellness & Inclusivity: Direct office-wide wellness initiatives and support local DE&I efforts to make our workspaces inclusive and welcoming for everyone. * First-Class Onboarding: Guide the local teams to ensure a seamless, welcoming, and premium onboarding experience for all new hires. Team Leadership & Multi-Site Alignment * People Management: Direct, mentor, and coach the Front of House team members across London, Manchester, Dublin, Toronto, and Sydney to help them grow and succeed in their roles. * Quarterly Travel: Visit the Manchester and Dublin offices quarterly to connect in person, review operations, and support the local teams on site. * Performance & Development: Conduct regular 1:1s and performance reviews, empowering your team to take ownership of their local spaces. Budgeting & Financial Management * Budget Ownership: Own and manage the overall operational budgets for all designated offices, ensuring cost-effective spending across facilities, operations, and social events. * Team Support: Guide and collaborate with the local Front of House teams to track their local spending, reconcile invoices, and flag variances. * Financial Reporting: Regularly review and report on office expenditures, identifying opportunities for cost savings and operational efficiency. THE ROLE * Hours: Monday to Friday, 9:00 am – 6:00 pm. * Flexibility: Occasional flexibility required outside of core hours to support early morning or evening events. * Location: Hybrid working, with a minimum of 3 days a week based in our London office. * Travel: Quarterly visits to our Manchester and Dublin offices to support and align with the local teams. WHAT YOU'll BRING * Highly computer-literate with advanced Microsoft Office (Word, Excel, Outlook, PowerPoint & Keynote are essential). * Excellent verbal and written communication skills. * Superb organisational and multitasking skills. * Ability to take care of highly confidential information. * Service-oriented and great interpersonal skills. * Ability to handle multiple tasks effectively in a fast-paced environment. * Flexible with the ability to adapt to changes in work priorities. * Someone who is conscientious. WHAT YOU'll GET * Choice of medical healthcare providers (Bupa or Medicash). * 26 days full-time equivalent (pro-rated accordingly for part-time). * Company Pension Scheme. * Employee Assistance Programme. * Ride to Work Scheme. * Season Ticket Loan. * Enhanced family friendly policies. * EV Car Scheme. * Workplace Nursery Voucher Scheme.  * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT

On-site DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. THE ROLE * Part-time role in the office 3 days a week (a 2 day a week contract will be considered); * Tuesday -Thursday: 8:30 - 17:30 JOB PURPOSE As part of the Front of House team for DEPT® London, you'll act as the central point of contact in our office, ensuring exceptional service for both clients and Depsters.   Collaborating with our UKI office team, you’ll cultivate an environment of warmth and inclusivity, fostering a sense of value for everyone.  We're seeking a personable and approachable individual, on a part-time basis, with strong stakeholder management skills, who understands the importance of every task, no matter its size. Alongside front of house duties, you’ll also assist with the office operations. The office space will be yours to look after so it is important that you take pride in your work and want to make the office look and feel the best that it can be.  WHAT YOU'LL DO Front of House operations:  * Maintain the smooth operation of the London office by managing client experience, hospitality orders and meeting room arrangements; * Oversee & arrange post and courier services; * Manage office supplies and procurement; * Maintain office cleanliness and the look and feel of the space (e.g. emptying bins, restacking the dishwasher); * Work closely with IT site support to report all issues with equipment; * Share office information to all staff on a real-time basis; * Be willing to train as a first aider and fire warden; * Liaise and establish a good relationship with building reception and suppliers. Office Management tasks:  * Support the People Team with office-related onboarding & offboarding tasks; * Tracking office expenditure against budget; * Maintain inventory of office furniture; * Oversee and become the point of contact for our soft facility management providers such as plant maintenance, cleaners, etc; * Work with the Office Experience Lead to maintain accurate records of contracts and certificates; * Adhere and support sustainable practices across the London office in alignment with DEPT® BCorp certification. Office Culture tasks:  * Help unify the UKI teams to provide greater alignment across our offices to ensure a similar experience for staff with support on larger local events and team wide activities;  * Provide support to the Office Experience Lead when planning social and cultural activities for employees; * Support with ad hoc projects and internal communication to the wider business. WHAT YOU'll BRING * Previous experience within an agency environment is desirable; * Highly computer-literate with experience with G Suite; * Excellent verbal and written communication skills; * Superb organisational and multitasking skills; * Discretion in handling confidential information; * A service-oriented approach with excellent interpersonal skills; * Ability to handle multiple tasks effectively in a fast-paced environment; * Adaptability to shifting work priorities; * Someone that is able to work flexibly; * A conscientious work ethic. WHAT YOU'll GET * Choice of medical healthcare providers (Bupa or Medicash); * 26 days full-time equivalent (pro-rated accordingly for part-time); * Company Pension Scheme; * Employee Assistance Programme;  * Ride to Work Scheme; * Season Ticket Loan; * Enhanced family friendly policies; * EV Car Scheme; * Workplace Nursery Voucher Scheme; * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.