
Tripadvisor · London
About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences...
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and
experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich
content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.
The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor,
Viator, and TheFork.
Job Location: This role is a hybrid position based out of either our London or Oxford office.
Bókun, a subsidiary of Tripadvisor, is a rapidly growing travel technology company that offers cutting-edge solutions to the Tours
and Experiences industry. Our comprehensive suite of tools enables Tour Operators, Travel agencies, and OTAs to streamline their
operations and expand their reach. At Bókun, we are committed to delivering innovative solutions that empower our users to grow
their businesses and enhance customer experiences.
Bókun is seeking a highly skilled, hands-on Principal Customer & Community Marketing Specialist to join our growth team. Reporting
to the Senior Growth Marketing Manager, you will be the recognised expert and driver of our customer success, engagement, and
referral strategies.
You will roll up your sleeves to execute day-to-day community programs while simultaneously designing the long-term, scalable
frameworks. As a unique cross-brand initiative, you will lead community building and engagement across our whole supplier
community working closely alongside a team of specialists in Content Marketing, Partnerships, Product Marketing, and Growth
Marketing.
Build & Execute the Community Strategy: You'll develop, launch, and manage spaces where tour and attraction businesses can learn
and network. This includes getting hands-on with designing and executing educational programs, webinars, newsletters, and social
content for our global network of experience operators.
Drive Community Initiatives: You will directly manage and execute community-building efforts, content, and engagement strategies
for the whole supplier community, sharing best practices across the entire Experience operator industry.
Drive the Referral Program: You'll collaborate directly with the PMM to enhance brand/product affinity and build scalable
campaigns that drive a significant increase in customer referrals.
Own Customer Communication Channels: Take ownership of our primary customer communication channels, specifically leading
initiatives and campaigns through platforms like Intercom and ActiveCampaign to drive consistent operator engagement.
Scaling Reactivation Campaigns: You will use quantitative and qualitative data research to understand root causes of suppliers who
don’t upgrade from Free plans, building highly efficient, scalable frameworks for customer reactivation and retention in the
process.
Brand Engagement & Social Media Champion: You will actively develop and implement a hands-on brand engagement strategy and content
plan for our community channels to increase reach, engagement, and ultimately drive qualified leads.
Cross-Functional Collaboration & Mentorship: You'll collaborate seamlessly with Content, Partnerships, and Sales to integrate
community initiatives into broader growth campaigns. As a Principal IC, you will act as a role model, proactively offering
guidance, insights, and mentorship to junior team members.
ActiveCampaign.
engagement activities.
What We Offer
bonuses
across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their
collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business.
Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish
what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate
relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a
clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort,
our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the
application or the recruiting process, please make sure to reach out to your individual recruiter or our team at
AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the
answers!
#LI-Hybrid
About DataCamp At DataCamp, we believe in empowering individuals and teams through data literacy. As a leading platform for data science and analytics education, we offer engaging, interactive courses designed by top experts. Our mission is to make data skills accessible to everyone, helping learners and organizations thrive in the data-driven world. With a diverse community of millions of learners, we provide a supportive and dynamic environment where you can grow your career and make an impact. Join us and be part of our journey to democratize data education! About you At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply! Responsibilities: * Define and own the 360° paid media strategy across Paid Search, Paid Social and Display to drive acquisition and revenue growth. * Manage and optimize a combined budget of >$5 million annually—allocating spend dynamically across channels to maximize ROI. * Lead, mentor and develop a team of three Paid Media experts, setting clear goals, conducting regular performance reviews, and fostering hands-on skill growth. * Build and deploy AI-driven processes and creative optimization workflows to automate repetitive tasks and surface insights faster. * Establish rigorous measurement frameworks and dashboards to track KPIs, forecast performance, and report to leadership. * Partner cross-functionally with Growth Engineering, Analytics, Content and Creative teams to align media campaigns with new product launches, pricing tests and broader marketing initiatives. * Identify, test and scale emerging platforms and audience segments—running rapid A/B tests to discover untapped growth levers. QUALIFICATIONS: * 7+ years of hands-on experience in performance marketing with deep expertise across Search, Paid Social channels. * Background in a STEM field. * Proven track record managing multi-million annual media budget and driving double-digit growth.. * Hands-on with AI/ML tools to automate processes, budget allocation and creative optimization. * Deep understanding of custom measurement models, attribution frameworks, and dashboards, with the ability to interpret insights and take clear actions out of them. * Demonstrated leadership in scaling and coaching a high-performing Paid Media team. * Strategic mindset that can translate data insights into clear media tactics and test plans. * Excellent communicator and collaborator—adept at influencing stakeholders and distilling complex results into actionable recommendations. * Thrives in fast-paced, ambiguity-friendly environments and quickly pivots strategies based on real-time performance. Why Datacamp? Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team: * Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding. * Competitive compensation: We offer a competitive salary with attractive benefits. * Flexibility: Benefit from flexible working hours because the future is flexible! * Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth. * Global retreats: Participate in international company retreats, fostering a global team spirit. * Equipment: Yearly refreshment of your IT Equipment budget for your home working setup. * Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.. As a Sales Development Representative, (SDR), you will help expand our customer base by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. This is a Hybrid role in our central London office minimum 2 days a week A day in the life (Responsibilities) * Handle Inbound marketing leads and set up product demonstrations for Field Account Executives. * Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies. * Leverage prospecting skills and relationships to build partnerships with restaurants. * Be the voice of the customer and share valuable feedback cross-functionally. * Understand the competitive landscape and determine how to best position Toast in the market. What you'll need to thrive (Requirements) * Excellent written and verbal communication skills * Passion for sales and a desire to work in a results-driven environment * High customer empathy and ability to handle objections * 6+ months experience in an SDR or BDR role * Attention to detail and strong organisational skills to be able to keep track of many opportunities at one time * Ability to work in a fast-paced, entrepreneurial environment. * Self-motivated, creative, and flexible with the ability to perform well under pressure. * Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred. What will help you stand out (Nonessential Skills/Nice to Haves) * Up to date on the latest restaurant industry trends; knowledge of restaurant operations is a plus. * Experience working in a start-up environment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, trust is at the center of everything we do. As a global platform operating at the intersection of consumers, businesses, technology, and transparency, the way we communicate matters deeply. Every story we tell, every issue we navigate, and every narrative we shape contribute to how millions of people perceive Trustpilot around the world. We’re now looking for a VP of Communications to define and lead Trustpilot’s global communications strategy during a pivotal stage of growth and transformation. This is an opportunity to shape the reputation of a publicly listed technology company operating in one of the most scrutinised and fast-moving digital spaces. Reporting to the Chief Customer Officer, you’ll lead Trustpilot’s global communications function across Corporate, Consumer and B2B communications, with primary accountability for reputation management and brand building, focused on elevating our brand perception, strengthening our voice in the market, and ensuring we remain a trusted authority in transparency, integrity, and consumer advocacy. This is a high impact leadership role operating at the intersection of corporate reputation, media strategy, crisis management, and communication innovation. From navigating complex reputational challenges and driving integrated global campaigns, to modernising the communications function through AI and emerging technologies - this role is about building long-term trust and commercial impact at scale. If you’re a strategic communications leader with deep public company experience, strong judgment, and a passion for sharing global narratives in a fast-moving tech environment, this role is for you. What you’ll be doing * Lead Trustpilot’s global communications strategy: Shape and execute a communications strategy that strengthens Trustpilot’s reputation and positions us as a leader in trust, transparency, and consumer advocacy. * Drive perception through storytelling: Lead impactful campaigns and thought leadership initiatives across earned and owned channels to elevate Trustpilot’s global profile. * Operate in a high-scrutiny public company environment: Advise senior leadership on corporate reputation, external positioning, and communications risk within a UK-listed business. * Lead crisis and issues management: Own Trustpilot’s crisis communications framework and manage complex reputational issues with clarity and confidence. * Drive integrated Consumer and B2B brand building and communications: Own the global brand building strategy, driving integrated campaigns that increase consumer brand awareness while strengthening Trustpilot’s value proposition for businesses. * Modernise through AI and technology: Champion the use of AI and emerging technologies to improve insight, efficiency, and communications effectiveness. * Build and lead a high-performing team: Develop a global communications organisation focused on high performance, collaboration, and continuous learning. * Partner cross-functionally: Work closely with teams across Marketing, Product, Legal, Investor Relations, Public Affairs, Customer, and People to align communications with business priorities. * Manage external agencies and budgets: Oversee global agency relationships and manage the communications budget with a focus on impact and efficiency. Who you are * An experienced communications leader: You have significant experience leading global communications within a UK-listed or US-listed business. * A strong storyteller and reputation builder: You know how to shape compelling narratives that strengthen brand perception at scale. * Experienced across Corporate, Consumer, and B2B communications: You’ve led integrated communications strategies across multiple audiences and markets. * A trusted crisis leader: You bring sound judgment and resilience when navigating high-pressure reputational challenges. * AI-curious and future-focused: You’re excited by how AI and technology can modernise communications and improve impact. * Experienced both agency-side and in-house: You bring a balanced perspective across strategy, storytelling, and execution. * A builder of high-performing teams: You create clarity, accountability, and strong team cultures. * Commercially minded and pragmatic: You know how to drive measurable results with focused investment and prioritisation. * An exceptional communicator and influencer: You build trusted relationships and influence confidently at all levels of an organisation. * Resilient and action-oriented: You stay calm under pressure and combine strategic thinking with hands-on delivery. What’s in it for you * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * Restricted Stock Units * Private Medical Insurance * Critical Illness Cover * 25 days holiday per year, increasing to 28 days after 2 years of employment * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career * Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-SK1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.