
iwoca · London
The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need fin...
The company
Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and
growing, SMEs need finance that’s as flexible and responsive as they are.
That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with
the speed, confidence and control they need, exactly when it's needed.
We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help
even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate
mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they
drive.
The team
You’ll join the Core Systems team, who are responsible for driving innovation across the business by optimising development,
building data systems, and continuously improving iwoca products. We follow Agile-inspired processes, using continuous integration
and delivery, so that features go live in days or weeks, not months or years.
The role
We are in the process of transitioning our entire analytics warehouse to Snowflake, from a federated SQL system to improve
reliability and speed of accessing our wide data ecosystem. We run a variety of time consuming ETL tasks using libraries such as
(NumPy, Scikit-learn, Pandas), and view/tables from a variety of relational databases. The aim is to integrate and transition all
to a single data warehouse using Snowflake and dbt.
We are looking for someone who has a solid amount of experience in analytics engineering, who can advise and implement high
quality and reliable ETL/ELT processes to bridge the gap between data engineering and analytics. You will collaborate with
analysts, data scientists and engineers to deliver and improve our data warehouse and processes. You will have the opportunity to
learn lots and develop rapidly, with the ability to influence critical data infrastructure.
We are embarking on a transition to a data mesh operating model and are looking for a proactive, self-motivated individual to help
drive this change. The successful candidate will identify opportunities to improve data processes, enable self-service access
across the organisation, and design the governance frameworks and guardrails required to ensure data quality, security, and
consistency.
The responsibilities
performance, and data quality.
solutions.
using data for their purposes
practices.
The requirements
The salary
We expect to pay from £70,000 - £100,000 for this role. But, we’re open-minded, so definitely include your salary goals with your
application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.
The culture
At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based
decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most
effective.
We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every
iwocan always has access to the best models and where those models have access to all of our data. We will help our people to
learn how to use and grow with the new tools available to them.
The offices
We put a lot of effort into making iwoca a great place to work:
The benefits
leave, and unlimited unpaid leave.
Soho, London Hybrid working: 3 days in the office Tues - Thurs The Role We are seeking a Data Engineer to join our Data Team, playing a vital part in building the complex, scalable systems that power our data strategy. You will be at the heart of architectural discussions, influencing system design and delivering the high-quality data solutions that bring millions of fans closer to the sports they love. This is a fantastic opportunity to tackle the challenge of optimising our data platforms for real-time AI/ML workloads, mentor talented junior engineers, and make a significant impact on our business. At LiveScore Group, we’re the proud home of three of the most exciting brands in the sports and gaming world: LiveScore, LiveScore Bet and Virgin Bet. A fully owned and operated ecosystem that converges the two worlds of sports media and sports betting. We’re proud of the high ratings for our commitment to excellence and fueling fan’s passion for sport driving us to the top. We don’t just lead; we innovate. Our cutting-edge products and immersive experiences set the standard, but it’s our people who truly make the difference. Every day, our team embody our values: adaptability, teamwork, a fan-driven approach, and an ever-curious mindset that fuels our ambition. As we scale and continue to create a culture that allows all employees to thrive, we know we need the most talented people with diverse backgrounds, perspectives and skills. If you’re good at what you do, come and join us. The more inclusive we are, the more amazing experiences we can create for our users. We know that job descriptions can sometimes seem daunting, and you might not feel you tick every box. But, if you’re passionate about the role and have relevant experience, we want to hear from you! Key Responsibilities * Contribute significantly to critical system design decisions, helping to architect data solutions that support real-time workloads. * Partner with cross-functional teams to translate intricate business needs into effective and innovative data solutions. * Mentor and provide expert technical guidance to junior engineers, fostering a culture of continuous learning and growth. * Design data systems to solve problems and improve reliability & cost-effectiveness. * Develop and maintain robust, secure integrations with core internal systems and critical third-party platforms. * Implement advanced monitoring and alerting, to ensure high system reliability and minimal downtime. Skills, Knowledge and Experience * You have expert-level proficiency in a core programming language like Python, Java, or Scala, with an emphasis on AI/ML data processing. * You possess experience with cloud data services and technologies, ideally within the GCP ecosystem (e.g., Dataflow, Pub/Sub, BigQuery, Vertex AI). * Experience with Airflow environment management and Docker * You can clearly and concisely explain intricate technical concepts to both technical and non-technical stakeholders. * You have extensive experience designing and optimising both real-time and large-scale batch data processing frameworks. * You have a proven ability to deploy and maintain data infrastructure using Infrastructure as Code (IaC) principles with tools like Terraform. * You can demonstrate the application of data governance, privacy, and security best practices in a regulated environment. * You are a proactive and curious problem-solver, skilled in anticipating and resolving system inefficiencies. * You work seamlessly with cross-functional teams, translating complex requirements into robust data solutions. * You take full responsibility for the quality, reliability, and performance of the data solutions you help create. What can we offer? * Company Performance Bonus * Flexible Working Agreements where applicable * Private Healthcare Scheme + Employee Enhanced Assistance * Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay * Subsidised Gym Membership * Annual Travel Card Loan & Ride to Work Scheme * Life Assurance (x3 salary) * Contributory Pension Plan * Virgin Family: Giving you access to exclusive Virgin offers and experiences * Thursday drinks in the office and regular socials
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. The Role: Do you like to solve advanced and complex computer science problems? Do you want to be part of a team that values user success and where you can have intellectually honest discussions? We are looking for an experienced backend engineer who is able to solve technical challenges and deliver high-quality code to join our talented, innovative Kernel team. You will be part of a brilliant, energetic, and fun team of engineers working on the development of the storage engines, transaction handling, indexes, data import and page cache in order to build the core of the graph database! You will be part of an international team based in Malmö and London. What you will do: * Build and ship new features for the core of the leading graph database * Write high-quality, testable, and efficient code * Promote new ideas, take an active part in features discussions and roadmap prioritisation * Integrate research and technologies into the database core - the team regularly reads research papers to see if there are some new ideas to incorporate into the product * “Do what you want weeks” to work on your own product enhancements and integrations You'll thrive in this role if: * You have experience designing multi-threaded systems and algorithms * You have a deep understanding of system design, data structures, and algorithms * You are proficient in Java or a C-style programming language * You have strong troubleshooting skills * You have knowledge about performance profiling and optimisation * You have experience with leading and delivering development projects * You are humble. Being able to discuss ideas and, challenge each other to build better solutions together * You have good communication skills and a sense of humour! You may also have experience and interest in the following: * Database management systems * Deep JVM experience * Experience with large codebases #LI-Hybrid Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
IN SHORT: The QA, Release & Service Desk Analyst is responsible for ensuring the quality, stability, and compliance of retail technology systems across store operations. The role covers testing and release management for POS and store systems, fiscalisation compliance, integration of pricing/products/core applications, and operational oversight of the Retail Service Desk. Acting as a bridge between Technology, D365, Operations, and the Service Desk, this position ensures seamless delivery of technology solutions and ongoing store support. YOUR MISSION: Release & System Testing * Plan, execute, and document system & release testing for iOS updates, Adyen firmware versions, Store Commerce app releases, and other core retail applications. * Validate system setup for NSO (New Store Openings) by completing end-to-end testing in a LIVE environment * Monitor and validate post-release performance to ensure system stability Fiscalisation, Pricing & Product Management * Support fiscalisation solution testing to ensure compliance with legal and tax regulations across markets. * Support pricing and product setup within POS, ensuring accurate integration with D365 and other core systems. * Validate POS-to-core system integration for product data, transactions, and reporting accuracy. Cross-Team Coordination & Support * Act as a liaison between Technology, D365, and Operations teams, ensuring clear communication and alignment. * Coordinate user acceptance testing (UAT) with Operations and business teams. * Provide training, documentation, and knowledge transfer to support teams and end users. Service Desk Oversight * manage the 24/7 service desk and act as third line support for escalations * Monitor and report on Service Level Agreements (SLAs), ensuring timely resolution of incidents and requests. * Drive continuous improvement in service quality, escalation handling, and knowledge base documentation. * Act as an escalation point for critical incidents impacting retail operations. Quality Assurance & Process Improvement * Manage issue tracking, prioritisation, and resolution of defects identified during testing or post-release. * Contribute to continuous improvement of release, testing, and support processes to enhance efficiency and reduce risks. * Maintain up-to-date documentation of testing, release notes, and support workflows for cross-team use. YOUR STORY: * Experience with POS systems, integrations, and retail IT environments. * Strong background in testing, QA, release management, or service delivery. * Knowledge of fiscalisation requirements in retail. * Proven experience in service desk operations, SLA monitoring, or incident management. * Excellent cross-functional communication skills, able to work with technical and non-technical teams. * Detail-oriented with strong documentation and process management skills. YOUR TEAM: At On, we don’t just create tools—we craft experiences that move the world. As part of our Retail Experience team, you’ll help build the future of in-store technology. You will power a seamless omni-channel journey, and support a mission that’s bigger than any one screen: to ignite the human spirit through movement. Ready to help us redefine retail? Lace up. Let’s go. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.