Digital Marketing Manager

Stripe

Who we are ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Customer Marketing team, housed within the broader Product Marketing Team, executes programs that amplify our customers' voices. We showcase customers' successes through content, events, and references, providing social proof that drives awareness, consideration, and conversion. WHAT YOU’LL DO * BE A STORYTELLER. YOU HAVE DEEP EMPATHY FOR USERS AND ARE ABLE TO ADAPT HOW YOU COMMUNICATE TO BEST REACH AND ENGAGE YOUR AUDIENCE AND DIFFERENTIATE STRIPE * KNOW HOW TO BUILD A PROGRAM FROM THE GROUND UP. YOU HAVE WHAT IT TAKES TO GET NEW PROGRAMS OFF THE GROUND: BUILDING BRIEFS, ALIGNING WITH STAKEHOLDERS, PRESENTING TO LEADERSHIP, AND OWNING PROGRAM ROLLOUT * COMMUNICATE WITH IMPACT AT ALL LEVELS. YOU'RE COMFORTABLE CRAFTING AND DELIVERING PROGRAM UPDATES TO SENIOR AND EXECUTIVE AUDIENCES — TRANSLATING COMPLEX PROGRAM DATA INTO CLEAR NARRATIVES THAT INFORM DECISIONS AND BUILD CONFIDENCE * WORK SMARTER WITH AI. YOU ACTIVELY USE AI TOOLS TO ACCELERATE YOUR WORK — FROM DRAFTING CONTENT AND SYNTHESIZING RESEARCH TO BUILDING AGENTS THAT AUTOMATE REPEATABLE WORKFLOWS AND SCALE PROGRAM OPERATIONS * LOVE WORKING ACROSS GTM. YOU WORK WITH A RANGE OF DISCIPLINES TO EXECUTE ON YOUR WORK * KEEP THINGS ORGANIZED. YOU MANAGE INTERDEPENDENT, COMPLEX PROJECTS AND PROGRAMS AND KEEP VARIOUS WORK STREAMS ON TRACK * BE AMBITIOUS. YOU THRIVE IN A FAST-MOVING, DYNAMIC, HYPER-GROWTH ENVIRONMENT AND ARE ABLE TO OPERATE FLUIDLY BETWEEN THE 30,000-FOOT STRATEGY LEVEL AND THE MICRO-DETAIL TO GET THINGS RIGHT RESPONSIBILITIES * Partner closely with cross-functional go-to-market teams to identify and develop impactful customer stories and use cases to support Stripe's go-to-market efforts * Collaborate with the broader Marketing and Communications teams to incorporate customer voices and stories into digital, social, event, and other marketing channels * Act as the primary point of contact for sourcing, pitching, and managing customer speakers for key industry events and conferences * Design and implement new strategic initiatives to identify, engage, and nurture top customers * Leverage AI tools and, where applicable, collaborate with technical teammates to build lightweight agents that automate and scale customer marketing workflows — such as content production, program reporting, and customer outreach * Develop and deliver regular program updates and performance readouts to senior and executive stakeholders, surfacing key insights, progress against goals, and strategic recommendations * Analyze program performance and customer sentiment to continuously optimize Stripe's approach to customer marketing * Work with global Stripes to share best practices, adapt successful programs for local markets, and contribute regional insights to the overall global strategy WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 6+ years of customer marketing experience with experience working in B2B settings and with sales teams * Strong communication and executive presence, with the ability to build relationships with customers, synthesize program performance into compelling narratives, and present confidently to senior and executive leadership * Experience building and driving customer-centric programs and activations * Exceptional organizational skills, ability to think through and implement processes that scale * Comfort working with AI tools as a core part of daily work — using them to move faster, produce higher-quality output, and find new ways to scale programs PREFERRED QUALIFICATIONS * Direct content creation experience including case studies, speaking engagements and video storytelling * Experience owning relationships with multiple external content agencies * Hands-on experience collaborating on or building AI agents to automate marketing workflows or program operations * Familiarity with Google Analytics, Hubble, and customer marketing software

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Stripe EMEA Marketing team is a dynamic and rapidly growing group dedicated to transforming customers into enthusiastic advocates for Stripe. Collaborating closely with sales, we focus on accelerating the path to purchase and enhancing product adoption among our user base. Our regional marketing efforts involve crafting and executing tailored marketing plans that resonate with local audiences, as well as spearheading our most significant conferences and sponsorships that drive go-to-market (GTM) success and business growth. Join us and be part of a culture that celebrates teamwork, innovates boldly, and makes a meaningful impact. WHAT YOU'LL DO We're looking for a strategic, full-stack Field Marketing Manager to lead Stripe's marketing efforts across Northern and Southern Europe (encompassing Benelux, Nordics, CEE, Iberia, Italy, and adjacent markets). This is a senior individual contributor role for a builder who owns the end-to-end regional marketing strategy—from brand and thought leadership to pipeline generation and execution. These markets are at various stages of maturity, with distinct audiences, competitive dynamics, and growth opportunities. You'll build a scalable marketing strategy that addresses the unique needs of each market while maintaining strategic coherence across the region. You are equally comfortable setting the vision as you are working hands-on to execute—operating with pace in a fast-moving environment, navigating multiple stakeholders, and driving outcomes across complex, matrixed teams. You'll work hand-in-hand with GTM leadership to identify market opportunities, translate global priorities into locally resonant programmes, and partner across all marketing functions to ensure the right programmes, investments, and resources are in place to drive growth. Your mandate extends beyond demand generation—you'll define how Stripe builds brand, establishes thought leadership, and deploys an influence strategy that positions Stripe as the partner of choice across all segments and target audiences in your region. RESPONSIBILITIES * Define and own the regional field marketing strategy across Northern and Southern Europe, building a scalable framework that addresses distinct market needs across enterprises, digital-native businesses, startups, and platform and SaaS segments. * Develop the regional brand and influence strategy—positioning Stripe as a thought leader and partner of choice through content, executive visibility, industry presence, events, and locally tailored narratives. * Build a clear investment plan and roadmap aligned to GTM leadership priorities and regional revenue targets, using data and competitive insights to inform market prioritisation. * Partner across all marketing functions (demand gen, PMM, brand, comms, content, digital, executive marketing, partnerships) and work closely with GTM leadership to co-develop strategy and ensure the right programmes and investments are in place. * Influence and align senior stakeholders across global and regional teams to secure buy-in, resources, and cross-functional support. * Own the end-to-end execution of the field marketing plan—including regional events strategy, programme delivery, and hands-on activation—ensuring plans translate into measurable outcomes on the ground. * Partner with Product Marketing and Comms to localise and amplify Stripe's story and content for diverse regional audiences. * Own pipeline accountability and key business metrics across the sales funnel—including pipeline generation, deal acceleration, and customer acquisition—continually optimising programmes for efficiency, scale, and demonstrable ROI. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of relevant B2B marketing experience in Enterprise Technology, with demonstrated experience owning a regional or multi-market marketing strategy * Full-stack marketing expertise—proven ability to build and execute across brand, demand generation, content, events, ABM, thought leadership, and digital marketing * Proven track record of defining and executing field marketing strategies that drive brand awareness, pipeline generation, and customer acquisition across diverse markets * Experience building scalable frameworks and playbooks that address distinct market needs while maintaining strategic coherence * Strong strategic mindset with the ability to build brand and influence strategies—not just demand and pipeline programmes * Outstanding cross-functional leadership—experience working across multiple marketing functions, GTM teams, and senior stakeholders to align priorities and secure resources * Strong partnership with Sales teams as a strategic partner—joint planning, co-developing account strategies, and driving shared outcomes * Excellent communication skills—able to convey complex strategies simply, influence senior leaders, and present confidently to diverse audiences * Strong problem-solving capabilities—comfortable using data to inform strategy, prioritise investments, and demonstrate ROI * Ability to operate at pace in a fast-moving, ambiguous environment—managing multiple complex projects across a diverse geographic region with tight timelines * Experience working across multiple European markets with an understanding of cultural, linguistic, and business nuances PREFERRED QUALIFICATIONS * A startup-builder mentality with a bias to action and comfort operating in environments where you're building from the ground up * Experience in payments, financial technology, or adjacent industries—or marketing to FinTech companies * Understanding of the payments, ecommerce, platform, and SaaS partner ecosystems * Demonstrated success delivering marketing programmes with and through consulting and technology partners * Multilingual capabilities or experience marketing in non-English European markets * Experience defining thought leadership and influence strategies for B2B technology brands

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!   At Trustpilot, trust is at the center of everything we do. As a global platform operating at the intersection of consumers, businesses, technology, and transparency, the way we communicate matters deeply. Every story we tell, every issue we navigate, and every narrative we shape contribute to how millions of people perceive Trustpilot around the world.  We’re now looking for a VP of Communications to define and lead Trustpilot’s global communications strategy during a pivotal stage of growth and transformation. This is an opportunity to shape the reputation of a publicly listed technology company operating in one of the most scrutinised and fast-moving digital spaces. Reporting to the Chief Customer Officer, you’ll lead Trustpilot’s global communications function across Corporate, Consumer and B2B communications, with primary accountability for reputation management and brand building, focused on elevating our brand perception, strengthening our voice in the market, and ensuring we remain a trusted authority in transparency, integrity, and consumer advocacy. This is a high impact leadership role operating at the intersection of corporate reputation, media strategy, crisis management, and communication innovation. From navigating complex reputational challenges and driving integrated global campaigns, to modernising the communications function through AI and emerging technologies - this role is about building long-term trust and commercial impact at scale.  If you’re a strategic communications leader with deep public company experience, strong judgment, and a passion for sharing global narratives in a fast-moving tech environment, this role is for you.  What you’ll be doing * Lead Trustpilot’s global communications strategy: Shape and execute a communications strategy that strengthens Trustpilot’s reputation and positions us as a leader in trust, transparency, and consumer advocacy.  * Drive perception through storytelling: Lead impactful campaigns and thought leadership initiatives across earned and owned channels to elevate Trustpilot’s global profile. * Operate in a high-scrutiny public company environment: Advise senior leadership on corporate reputation, external positioning, and communications risk within a UK-listed business. * Lead crisis and issues management: Own Trustpilot’s crisis communications framework and manage complex reputational issues with clarity and confidence. * Drive integrated Consumer and B2B brand building and communications: Own the global brand building strategy, driving integrated campaigns that increase consumer brand awareness while strengthening Trustpilot’s value proposition for businesses. * Modernise through AI and technology: Champion the use of AI and emerging technologies to improve insight, efficiency, and communications effectiveness. * Build and lead a high-performing team: Develop a global communications organisation focused on high performance, collaboration, and continuous learning. * Partner cross-functionally: Work closely with teams across Marketing, Product, Legal, Investor Relations, Public Affairs, Customer, and People to align communications with business priorities. * Manage external agencies and budgets: Oversee global agency relationships and manage the communications budget with a focus on impact and efficiency. Who you are * An experienced communications leader: You have significant experience leading global communications within a UK-listed or US-listed business. * A strong storyteller and reputation builder: You know how to shape compelling narratives that strengthen brand perception at scale. * Experienced across Corporate, Consumer, and B2B communications: You’ve led integrated communications strategies across multiple audiences and markets. * A trusted crisis leader: You bring sound judgment and resilience when navigating high-pressure reputational challenges. * AI-curious and future-focused: You’re excited by how AI and technology can modernise communications and improve impact. * Experienced both agency-side and in-house: You bring a balanced perspective across strategy, storytelling, and execution. * A builder of high-performing teams: You create clarity, accountability, and strong team cultures. * Commercially minded and pragmatic: You know how to drive measurable results with focused investment and prioritisation. * An exceptional communicator and influencer: You build trusted relationships and influence confidently at all levels of an organisation. * Resilient and action-oriented: You stay calm under pressure and combine strategic thinking with hands-on delivery. What’s in it for you * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * Restricted Stock Units * Private Medical Insurance * Critical Illness Cover * 25 days holiday per year, increasing to 28 days after 2 years of employment  * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career * Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership  Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-SK1   About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.