Major Account Manager - UK&I and Nordics

Tripadvisor

Lead Supplier API Account Manager I Viator About Tripadvisor  The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember Viator is seeking a Lead Supplier API Account Manager who has a strong understanding of API integration technology and can manage the technical onboarding of new supplier integration accounts for the purpose of electronic communications between Viator and supplier reservation systems. The ideal candidate will have thorough knowledge of how APIs operate and will be able to communicate effectively with tour operators and other system providers.  Reporting to the Associate Director, Supplier Connectivity, this role manages technical implementation across simultaneous connectivity projects for a portfolio of high-value accounts. The successful candidate will resolve complex integration issues effectively while working closely with team members and collaborating with senior stakeholders across product, engineering, customer service, and the wider supply business unit. A strong knowledge of API technologies including web service communication protocols SOAP and REST along with integration technologies such as XML, JSON, are fundamental to this role.  The successful applicant will be a great communicator who will manage the end-to-end process of collecting requirements, configuration details, expansion plans through to testing and monitoring the successful operations of the supplier connectivity platform.  This role will be part of an existing team for a high profile product. Job Location: Remote first, located in the UK. What We Offer  * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Major Responsibilities * Overseeing the technical implementation and delivery of integrations with suppliers and reservation systems * Liaise with systems and suppliers to collect API specs, review specifications and recommend integration approaches to the product and engineering teams. * Collaborate closely with R&D teams, representing the voice of Connectivity in development projects * Understand and communicate the Viator API specifications to all internal and external stakeholders and assist with any technical questions. * Provide mentorship to team members and take proactive ownership of integration processes and methodologies. * Own and manage the lifecycle of Salesforce cases for API integrations and establish tracking best practices. * Lead end-to-end API integration testing for new partners, while proactively contributing to the design and optimization of internal testing and monitoring tools. * Inform and update all senior stakeholders on integration projects. * Monitor API transactions to ensure smooth operation. * Help identify operational issues and escalate as necessary. Desired Skills and Experience Personal Qualities * Excellent communicator (written, in person and on conference calls) * Flexible and collaborative * Analytical skills * Excellent attention to detail * Focused on results * Friendly and approachable * Creative thinker * Time management Skills and Experience * 5+ years IT support, operations or account management preferably with web services or similar B2B technical environment exposure. * Proven technical competence in working with APIs * Strong stakeholder management skills with the ability to influence relationships * Skilled in communicating with appropriate levels of detail to different audiences (both verbal and written) * Proven ability to facilitate discussions in person as well as via conference calls * Experience working in multi-channel, complex business environments * Strong time-management skills and ability to prioritize * Ability to collaborate with a global team, across multiple time zones Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-WR1

Smartsheet

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is investing in the next phase of its partner organisation. Our go-to-market partner model prioritises strategic partnerships that drive net-new pipeline, customer acquisition, and market expansion. The partner organisation plays a central role in bringing Smartsheet's AI platform capabilities to market, developing relationships across the AI ecosystem, and driving enterprise adoption through strategic co-sell and solution development. We are looking for a seasoned partnership leader to own the EMEA partner strategy and commercial outcomes. The right candidate brings deep experience building productive relationships with systems integrators, GSIs, and technology alliance partners; has led partner organisations through strategic shifts; and carries a track record of delivering against sourced revenue targets. Critically, this leader must be ready to hit the ground running, inheriting an existing partner portfolio and team, and be comfortable driving transformation within an organisation. This role is based at Smartsheet in London, UK (hybrid working cadence) and reports to our VP, Corporate Business & Development. You Will * Own the EMEA partner strategy end-to-end: portfolio design, partner selection, commercial execution, and revenue accountability * Carry and deliver against partner-sourced revenue targets for the region * Build and deepen executive relationships with strategic systems integrators, GSIs, and technology alliance partners (hyperscalers, Databricks, Anthropic, Google), as well as Big 4 consulting firms with active practice areas relevant to Smartsheet * Develop co-sell and co-market motions that generate genuine net-new pipeline and customer introductions, with particular focus on vertical landing-and-expand plays in sectors such as manufacturing, utilities, and life sciences * Drive adoption and penetration of Smartsheet's AI capabilities into the enterprise through strategic partner motions * Build and develop relationships with key partners across the AI ecosystem to extend Smartsheet's platform reach and market relevance * Lead, develop, and grow a team of Partner Account Managers aligned to a strategic, sourced-revenue-oriented model * Evolve partner coverage to prioritise partners that drive strategic value, market access, and measurable business outcomes * Drive deal registration discipline and pipeline rigor across the EMEA partner portfolio * Collaborate cross-functionally with Sales, Deal Desk, Partner Operations, and Partner Marketing to execute joint go-to-market plans * Represent Smartsheet externally as a thought leader and advocate for ecosystem-driven growth * Identify and convert supplier or vendor relationships into referral and resell partnerships, expanding the addressable partner ecosystem beyond traditional SI channels * Support Smartsheet geographic expansion within EMEA by identifying local market opportunities and partner ecosystems (e.g. DACH, France) where localised partner coverage can unlock new growth * Perform other duties as assigned You Have * 10+ years in partner/channel leadership roles within SaaS or enterprise technology; candidates with 15 years of highly relevant GSI/SI experience will be considered where track record is strong * Demonstrated success building and scaling GSI and SI partnerships that produce sourced revenue, with evidence of specific named-account wins or ARR growth milestones * Quota-carrying experience with a track record of meeting or exceeding partner-sourced revenue targets * Experience leading partner organisations through strategic transformation; you have shaped a partner portfolio, shifted a team orientation, or evolved a channel model around strategic outcomes, including taking a team from a volume/coverage model to a strategic/sourced-revenue model * Strong understanding of AI impact on enterprise software and partner ecosystems; you know how to position an AI platform through strategic partners and drive enterprise adoption * Strong executive presence and the ability to engage C-level and practice-level contacts at major consulting and technology firms * Deep understanding of hybrid direct + channel go-to-market models, including the economics and mechanics of partner-influenced vs. partner-sourced business * Experience with cloud marketplace transactions is strongly preferred * Track record of building and developing high-performing teams through periods of strategic change * Willingness to travel ~20% for partner and internal meetings * Proven ability to drive partner pipeline growth quickly upon joining; ability to show early-quarter impact and momentum within a new organisation * Experience operating across EMEA sub-regions (e.g. UK&I, DACH, Southern Europe, South Africa) with sensitivity to local partner dynamics and market conditions * Legally eligible to work in the UK on an ongoing basis Preferred * Experience in collaborative work management, project portfolio management (PPM), or adjacent enterprise SaaS platform categories (e.g.BPM, low-code workflow) * Existing relationships within Big 4 consulting firms, top-tier SIs, or major technology alliance ecosystems; named relationships at Accenture, IBM, TechM, Wipro, Capgemini, NTT Data, DXC or Cognizant are a plus * MBA or equivalent strategic leadership experience * Familiarity with infrastructure, capital project, or industry-specific verticals (e.g. financial services, utilities, nuclear/energy, life sciences) where Smartsheet has established or emerging partner traction Perks & Benefits: * Employer-paid Private Medical and Dental, additional cost for family members * Monthly contributions toward your pension * Monthly stipend to support your work and productivity * 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program * 20 weeks fully paid Maternity Leave * 12 weeks fully paid Paternity/Adoption Leave * Personal paid Volunteer Day to support our community * Opportunities for professional growth and development including access to Udemy online courses * Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account. * Teleworking options from any registered location in the UK (role specific)   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

Databricks

SLSQ327R434 Do you want to help solve the world's toughest problems with big data and AI? This is what we do everyday at Databricks. We are looking for an Account Executive to join the team in the UK to maximise the phenomenal market opportunity that exists for Databricks within the Retail industry. Experience selling to this sector is essential, as is experience in running large complex multi-national accounts.   The impact you will have: * Build strategic partnerships with top retail brands whilst managing complex sales cycles, driving innovation and growth. * Collaborate with cross-functional teams to deliver value to customers. * You will co-develop a business plan, with your team and ecosystem partners, that accelerates customer success to exceed quarterly/annual usage and booking goals * You will lead your team, customer and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Data Intelligence Platform * You will implement the big data and AI transformation goals of your customer through a combination of strategic partnerships, well-scoped professional services, training and targeted Executive Engagement * You will develop an understanding of technical product details and roadmap to build trust with executives and business and technical champions What we look for: * Experience developing strong relationships with large (global) Enterprises global accounts,  managing virtual teams, and leading complex sales campaigns in major retail accounts is essential * You will have experience working in Big Data, Cloud, or SaaS industries * A demonstrable history of exceeding sales quotas in high-growth Enterprise software companies * Experience driving usage and commit-based engagement models and strategies working with professional services and training teams * Experience co-selling and scaling your business with Cloud Vendors (AWS, Azure and Google Cloud teams) and Global Solution Integrators (GSI) * Experience co-developing business cases and gaining support from C-level Executives * Knowledge of value-based selling and an ability to articulate that in complex environments * Comfortable to be onsite with customer weekly (Northern England)  About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.