🏠 Open Application

Client Delivery Lead

Kraken

Help us use technology to make a big green dent in the universe!   Kraken powers some of the most innovative global developments in energy.   We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.   It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.   Kraken Customer   What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.    Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. 🏠 Where you'll fit in:    We are looking for a brilliant Client Delivery Lead to build Industry-leading product experiences for our clients. If you love making things better for customers, building great products, working with technology, bringing people together to find solutions, then you’ve come to the right place.    We are a flat and agile organisation and plan to remain this way. We are looking for hands-on Client Delivery Lead who can work as an individual contributor, that can help build our capability across our business with Kraken and other 3rd parties as we continue to grow. Our Delivery Leads are here to solve complex problems with great products.    The Client Delivery Lead has direct responsibility for creating, managing and prioritising the operations product roadmap to ensure clarity and understanding with both the Kraken and client business. They need to always work in partnership with the technology and operational teams at Kraken as well as the client. The Delivery Lead has to really understand how Kraken works, identify problems and refine solutions in the best way to leverage existing and new capability. They will bring technology, people and processes together to innovate improvements for our clients.   They will deal with complexity across multiple customer journeys with a variety of customer types and end users. This person will play a critical role in bringing all the right people together to deliver the roadmap. 

Practice Lead, Data Operating Model & Enablement

Kraken

Help us use technology to make a big green dent in the universe!   Kraken powers some of the most innovative global developments in energy.   We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.   It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.    Kraken Customer   What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.   Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. At Kraken, we're powering the most innovative energy and utility businesses globally. Our technology enables smarter grids, optimised generation and exceptional customer experience. But technology alone does not transform a business. Clients choose Kraken to improve customer experience, reduce cost to serve and increase their ability to innovate and grow. To succeed, they must rethink how the business operates – stronger data cultures, faster decision-making, smarter operations, and adopt entirely new ways of working.  Kraken’s unified technology and data platform enable transformation. The Operating Model Practice ensures clients are structurally built to win with it. 🏠 Where you'll fit in: As Kraken’s Practice Lead for the Data Operating Model, you will define and own Kraken’s point of view on great utility data practices. You will shape how utilities become data-driven – from org design and operating rhythms to data culture and business adoption. You’ll establish the frameworks, transformation patterns, and practical approaches that help clients turn Kraken data into measurable business impact Alongside this, you’ll codify repeatable data value use cases, building compelling proof points for how modern data practices improve business performance. You’ll define how Kraken engages clients on this through workshops, executive advisory, targeted pilots and transformation playbooks. You’ll scale this globally by enabling data CDLs and Org Design leads to apply the model consistently, while stepping in directly for critical client moments and complex transformations. This is an early-stage opportunity to shape how a major industry approaches data transformation. You’ll define this practice from the ground up – and change how major utilities operate in the process.

Motor Pricing Actuary

Marshmallow

We’re on a mission to make migration easy. We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans. But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones. To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest. We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you. PRICING AT MARSHMALLOW This role sits within Marshmallow’s Pricing team and offers a broad remit with meaningful ownership. As our Motor Pricing Actuary, you’ll lead pricing for our core motor insurance product while also contributing to reserving, capital modelling and key external actuarial relationships. This is an opportunity to play a central role in how Marshmallow sharpens pricing, strengthens actuarial governance and supports sustainable growth. You’ll act as the Pricing Function Holder for Marshmallow Insurance Ltd, taking accountability for the integrity and adequacy of the pricing framework and ensuring it meets relevant regulatory requirements for a Gibraltar-domiciled insurer. You’ll work closely with teams across the business to connect technical actuarial work with real commercial outcomes. Whether you’re improving pricing models, reviewing reserve movements or supporting capital assessments, your work will help ensure Marshmallow continues to make smart, fair and data-driven decisions. WHAT YOU'LL BE DOING * Own the Pricing Function Holder role for Marshmallow Insurance Ltd, taking accountability for pricing model integrity and regulatory compliance with GFSC requirements. * Lead motor insurance pricing model development using claims analysis and market intelligence, partnering with data science and underwriting to identify rating opportunities and drive competitive improvements. * Deliver monthly reserving analysis and Loss Ratio Forum reporting, translating complex data into clear insights that support reserve adequacy and drive methodology improvements. * Serve as primary liaison with external actuaries and the Independent Actuarial Function Holder, coordinating regulatory oversight and ensuring recommendations are understood and actioned. * Contribute to development and maintenance of Marshmallow's internal capital model, supporting Solvency II/ORSA processes and capital assessments. WHO ARE YOU? * You're a self-starter with strong ownership and clear accountability, comfortable operating in a fast-paced, scaling environment with technical and regulatory responsibility. * You think commercially and analytically, connecting actuarial decisions to business outcomes, and move confidently between deep technical work and strategic thinking. * You communicate clearly to both actuarial and non-technical audiences, build effective cross-functional relationships, and thrive on variety across pricing, reserving and capital. * You're excited by the opportunity to shape actuarial practice and help drive impact in a scaling fintech WHAT YOU’LL BRING? * Part or nearly qualified actuary (IFoA or equivalent) with a background in general insurance. * Strong technical pricing experience in personal lines motor, with experience or familiarity in reserving and capital modelling. * Confident with large datasets and technical tools including Python, R or SQL, with strong ability to build and assess actuarial models. * Comfortable working in a regulated insurance environment and engaging with control-focused processes, with strong written and verbal communication skills. PERKS OF THE JOB * Spend one day a week with your team in our collaborative London office, and own your own working hours. The rest is up to you 🏠 * Competitive discretionary bonus scheme - designed to reward and recognise high performance 🌟 * Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. * Mental wellbeing support – Access therapy and mental health sessions through Oliva 💚 * Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset 🤓 * Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches 🏥 * Medical cash plan - To help you with the costs of dental, optical and physio (plus more!) OUR PROCESS We break it up into 4 stages: * Initial call with a member of our Talent Acquisition team (45 mins) * A past-experience interview & competency interview (60 mins) * A technical interview onsite, delving into the technical aspects of the role (2 hours) * A culture interview to check that your work style fits our processes and values (60 mins) We'll let you know if you're invited to an interview or not. But, as a small team with a lot of applications to consider, we can't give individual feedback on each application Diversity of thought We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.