
Yondr Group · London
About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we ...
About Yondr
Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of
data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us
looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints.
But we can’t do this without you.
About the Role
As the Operations Engineer – Mechanical, EMEA (SME), you provide mechanical technical authority across our regional data centers.
You will define and drive the mechanical operations philosophy and standards, support Regional Technical Managers and site teams
as an escalation point during incidents, and provide input to design and commissioning to ensure systems are operable,
maintainable, and resilient throughout the asset lifecycle. The role balances safety, availability, cost, and customer/SLA
requirements and partners closely with design & construction, facility management, OEMs, and contractors.
Main Responsibilities
This position will have overall responsibility for all mechanical aspects of our regional data centers including, but not limited
to, planned and corrective maintenance, technical documentation, review of proposed operational procedures, initial analysis of
in-service failures, associated project work, and overall system health. The Operation Senior Engineer is responsible for the
evaluation and rollout of engineering initiatives along with leading small to medium-scale projects. Interacts with internal and
external teams, including design and construction management of new facilities and Yondr facility management and operations. This
position coordinates with other regional operational engineering roles and is a member of the global operational engineering
within Yondr.
hydronic systems, and associated sequence of operation.
and mechanical portions of technical documentation.
recommending response and recovery actions, and supporting the site incident commander to restore systems safely and rapidly
while managing risk and customer/SLA impacts.
corrective/preventative actions, and assist with managing third-party experts in RCAs as needed.
method, temporary configuration, and return-to-service criteria.
maintainability, and alignment with the mechanical operations strategy.
are met for mechanical areas.
availability or customer SLAs as tenants implement changes throughout the site lifecycle.
inputs to capital planning.
warranty scope, maintenance intervals), OEM alignment, and spares philosophy/critical spares.
sequence changes, etc.
build capability within site teams.
base of standard fixes, known failure modes, lessons learned, technical bulletins, and overall data center mechanical
knowledge.
updates, to ensure transparency on the mechanical scope described above.
Qualifications and experience
preferred).
environments, preferably data centers (e.g., chillers, CRAH/CRAC, cooling towers/dry coolers, pumps/valves, heat exchangers,
ventilation systems, and hydronic distribution), including understanding of equipment sequences and
commissioning/retro-commissioning.
Skills and Experience
Person specification
At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our
roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age,
sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout
the hiring process.
Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which
are inclusive of all backgrounds.
IT OPERATIONS MANAGER Location: London / Marbella (Hybrid) Department: Operations Reporting to: Operations Growth Lead ABOUT NEXGEN CLOUD: NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practise what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: IT OPERATIONS MANAGER NexGen Cloud is growing — offices in London and Marbella, more to come — and our internal IT environment needs to scale with us. Right now, the systems, tooling, and workflows that the whole business relies on need an owner: someone who'll keep everything running reliably, build the automation that eliminates friction, and work closely with our security function to make sure access controls and configuration standards are consistently maintained. This is a hands-on individual contributor role. You won't be managing a team — you'll be managing the environment. That means owning Microsoft 365 end to end, running the device fleet across multiple offices, administering our SaaS stack, and building and maintaining the workflows that keep operational processes moving. You'll be the person the whole company turns to when something breaks — and the person who makes sure it breaks less often over time. WHAT YOU'LL BE DOING: Rather than a long checklist, here's what success in this role looks like: * Own the Microsoft 365 environment — Entra ID, Intune, Exchange Online, SharePoint, Teams — and keep it reliable, well-configured, and properly documented * Manage the full lifecycle of our device fleet across London, Marbella, and future sites: procurement, deployment, patching, and retirement * Administer our SaaS platforms — Atlassian, Slack, Zoom, HubSpot — keeping access, licensing, and integrations in order * Build and maintain workflow automation in Power Automate, including the IT mechanics of onboarding and offboarding * Serve as the primary IT support contact across all offices, resolving issues quickly and keeping end users informed * Work closely with the Security Operations Engineer to implement and maintain access controls and configuration standards, and escalate security-relevant events promptly * Manage IT vendors and procurement, holding suppliers to their SLAs and keeping licence renewals and contracts on track ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring: ESSENTIAL * 5+ years of hands-on Microsoft 365 administration — Entra ID, Intune, Exchange Online, SharePoint, and Teams * Solid experience with Microsoft Power Automate and SharePoint-based workflow automation * Experience managing a corporate device fleet across Windows and macOS using Intune or equivalent MDM * Proficiency in SaaS administration, particularly Atlassian (Jira and Confluence) and Slack * Experience supporting end users across multiple offices or a distributed environment * Strong troubleshooting instincts and the ability to manage competing priorities without losing grip on the detail * Willingness to travel periodically between our London and Marbella offices NICE TO HAVE * PowerShell or scripting experience for automation and administration tasks * Familiarity with information security principles and working alongside a security function * Experience administering HubSpot or equivalent CRM platforms * Microsoft certifications (M365 Fundamentals, Endpoint Administrator, or equivalent) * Background in a high-growth technology company or scale-up * Spanish language skills WHAT WE OFFER: * Competitive salary and annual discretionary bonus scheme * Employee wellbeing benefits * 25 days of holiday, plus public holidays * Flexible working arrangements (remote or hybrid, depending on role and location) * Real ownership and autonomy, with the trust to take initiative and experiment * The opportunity to make a visible, meaningful impact as we scale * Clear career progression and growth opportunities in a fast-growing company * A collaborative, international culture built on trust, transparency, and ownership * The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases, and exciting news in the neocloud space.
Role: Lead Engineer - Commercial Systems Department: Operations Reports into: VP of Commercial Operations Location: London, UK (hybrid) ROLE SUMMARY We’re looking for a Lead Engineer to take ownership of developing and optimizing our user-facing commercial platform. This platform is at the heart of how customers interact with our products, so you’ll have a big impact on shaping both user experience and business operations. You’ll be joining our Commercial Operations team, while collaborating heavily with the wider engineering team, finance, sales and operations. Together, you’ll develop and deliver a system that evolves alongside our customers’ and business’s changing needs. We’re looking for an engineer with a strong proficiency in our technology stack that can hit the ground running and is passionate about building successful products or systems. The role will be a mix of hands-on development and project management. You need to be able to translate the business vision into code and interact with a wider group of stakeholders. You’ll be comfortable in dealing with lots of moving pieces; you’ll have excellent attention to detail; and you’ll be comfortable with new technologies and systems. KEY RESPONSIBILITIES * Act as a project manager for the various releases; communicate timelines to key stakeholders, advise on the roadmap, define best practice, etc. * Manage and mentor junior developers * Build and maintain APIs, services, and systems through multiple platforms, languages and technologies * Build scalable and robust backend solutions leveraging proper database optimizations * Build and maintain Vue controls and components to expose functionality to end users * Coordinate with other developers, UX designers and data engineers to ensure successful delivery of key milestones * Work heavily with other development teams within the organization to lend your expertise to other company applications * Review other developers code and pull requests, including code reviews and quality assurance testing * Assist the Support team members in customer inquiries, solving and troubleshooting problems and responding to support requests both internally and externally * Assist with troubleshooting, debugging, and deployments where necessary * Be able to take a feature and break it down into manageable tasks for implementation REQUIRED SKILLS & QUALIFICATIONS * 5+ years software dev experience (ideally with some experience through a full product lifecycle, from ideation to deployment). * Project management experience and Product-minded: ability to think about the why and not just the how. * Strong proficiency in Vue on the frontend * Strong proficiency in Django and/or Laravel on the backend * Proven experience building integrations with existing business systems and processes (ideally Stripe, Salesforce, Netsuite, or similar and licensing management systems) * Experience leading and/or mentoring junior developers * Comfortable with legacy systems, including SOAP * Experience/willingness to use AI tools like Claude Code to improve productivity without impacting quality * JIRA, GitHub, ProductBoard or other project management tracking and ticketing tools * Git source control including proficiency with branches, pull requests, and code reviews * Strong REST understanding and implementation experience, servicing public and private APIs, including OpenAPI spec and documentation * Exposure to standard AWS based product stacks, and associated secondary tooling for documentation, testing and deployments NICE TO HAVE * Basic design/UX sensibility * Nuxt.js * Tailwind CSS * Experience or familiarity in the live events, film, production, or entertainment industries About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Don’t Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values * Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. * Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game. * Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest. * Resilience. We don’t give up until we find the right solution, even if it means going outside our remit. * Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits * We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: * Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory * Hybrid working between home and our offices (dependent on role and location) * Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes * Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries * Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning * Training, coaching & mentoring
Senior Knowledge Manager Knowledge is becoming a source of competitive advantage. Organisations that have organised, current and trusted knowledge, usable by both people and AI, will make better decisions, move faster, and serve customers better than those that do not. We want our knowledge to be a quiet advantage for ClearScore Group, not a tax. This role exists to do two things at once. The first is hands-on. We have an ever-growing set of working documents, Notion pages, dashboards, and content across a cloud drive, SharePoint and Slack. Some of it should no longer exist. Some of it is foundational and is at risk of being lost. Someone needs to roll their sleeves up: write, rewrite, restructure, decommission, and own the canonical index of what we actually know. This is part librarian, part documentarian, part data steward. The second is strategic. We need to stop treating our corpus of working documents as if it were authoritative knowledge, build a deliberate corpus that is, maintain it actively as facts change, fill the gaps in critical domains like products, regulation and markets, and make sure every piece of significant work leaves behind reusable learning. This is the knowledge architect side of the role. The person in this seat owns the standards, owns the canonical index, does the work where it has to be done by them, and gets the rest done through a federated network of domain owners and maintainers across the Group. This is a mid-level individual contributor role with no direct reports. It sits centrally and reports to the VP of Operations who reports directly to the CEO. The reporting line is deliberately function-agnostic: not inside Data, not inside Architecture, and not inside AI Engineering. This is so the role can set standards across all of those functions without being captured by any of them. What you will be doing: 1. Produce a roll out a written Knowledge Strategy: Endorsed by the executive, this should explicitly address how we do knowledge management in an AI-enabled world. 2. Separate knowledge from working documents: Define what counts as knowledge for the Group (content that is authoritative, owned, current and worth trusting) versus working documentation such as drafts, scratchpads, meeting notes and in-flight thinking, set a higher bar for publishing to the knowledge corpus and use LLM-based tools to help enforce it. 3. Actively maintain the corpus: Set review cycles, ownership and freshness expectations across the corpus and run the rhythm that keeps them honest, surface and resolve stale, duplicate or contradictory content (using LLM-based tools to scan for out-of-date facts, flag contradictions and identify duplicates across thousands of pages), treat decommissioning as a first-class activity with a credible first pass at the existing estate inside six months, maintain clear lineage, and work with Legal, Risk and Compliance on access, retention and regulator-facing obligations across our markets. 4. Fill the gaps in critical domains: Map the domains across the Group, identify where authoritative knowledge is thin or missing, and work down a prioritised backlog through a federated maintainer model where each significant domain has a named expert and a named maintainer working to a standard you set and a cadence you run, sitting alongside teams during the moments that generate important knowledge such as launches, incidents, regulatory responses and M&A so the output is captured at the time, not retrofitted later. 5. Make compounding learning a habit: Establish a simple, mandatory pattern for every significant piece of work to leave behind structured learning (what was the question, what did we decide, what happened, what would we do differently), make that the default output of quarterly business reviews, retros, incident washups, experiments and major decisions rather than a separate task that gets dropped, and curate the resulting record so it is actually retrievable later by people and by AI tools. 6. Equip our knowledge for AI consumption: Be the person who understands, in practical terms, how modern AI systems consume organisational knowledge (retrieval, structure, metadata, permissions) and who specifies what good looks like from the knowledge side, working with the AI Lead, Chief Architect, Chief Data Officer and Engineering on how knowledge is indexed, retrieved and served into internal AI tools (you own the content and its structure; they own the systems that consume it). You are not expected to build production retrieval systems yourself, but to know enough to make sensible design decisions, write the requirements, and spot when an AI answer is grounded in the wrong source. 7. Roll your sleeves up: Author and maintain the Group's canonical knowledge index: the single place any employee or internal AI tool goes to find the authoritative source on a topic. Skills we'd love you to have This role suits someone who brings order to complexity, is comfortable operating across functions without formal authority, and prefers doing the work to talking about it. The technical depth below can be grown into; the judgement and bias to action cannot. ESSENTIAL * Track record of materially improving how knowledge is organised, owned and maintained in a mid-to-large organisation, through a mix of strategy, standards and personally doing the work. * Strong writer and structurer. Able to turn messy source material into clear, accurate, well-structured content; able to design a taxonomy and an index that other people can actually use. * Comfortable with data governance concepts as applied to knowledge: ownership, custodianship, classification, access, lineage, retention. Aware of the obligations that come with operating in regulated markets. * Practical understanding of how modern AI tools consume organisational knowledge, including retrieval, structure, metadata, and permissions, enough to specify requirements clearly to Data, Engineering and the AI Lead, and to evaluate whether an AI answer is grounded in the right source. Not expected to be an ML engineer. * Fluent across the tooling landscape we use or might use: wikis, documentation systems, knowledge bases, document stores, search. * Able to influence without authority. Able to say no, hold a standard, run a federated network of maintainers, and stay constructive through it. * Bias to action. Happy to write the first version, fix the broken link, rename the file, restructure the folder, archive the page that nobody has opened in two years. DESIRABLE * Experience in financial services, fintech, or another regulated industry with meaningful documentation and records obligations. * Background that includes library or information science, technical writing, knowledge engineering, records management, or data governance. * Experience operating a federated model, with appointed experts and maintainers across functions, rather than relying on a central team. * Exposure to API-led businesses where knowledge is exposed to external systems as well as internal staff. * Direct experience of organisations going through the transition to AI-assisted retrieval, on the knowledge side rather than the platform side. Why ClearScore? ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. If you feel like this could be the place for you, apply and our Talent team will be happy to share more. Benefits: * 25 paid holidays and a “duvet day” on your birthday * Hybrid Work Environment * Private health and dental cover - including mental health support through Bupa * GP office visits * Life assurance scheme * Up to 6% matched pension * Regular Lunch and Learns with guest speakers * Dog-friendly office * Daily breakfast and free snacks * Access to discounts via Cobens Extras * Free sports and social clubs * Continued investment into learning and development * Leadership-led training * In-house psychotherapist * Financial coach to help you plan and achieve your goals * No clock-watching culture * Generous maternity and paternity plans * Culture and inclusion representatives * Transparent pay structure and a career growth plan Equal Opportunities ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. * Levels 1-5: Minimum 2 days per week in-office * Level 6 and above: Minimum 3 days per week in-office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: * Flexibility to manage your work and life * Dedicated in-office days for team building and collaborative projects * Office facilities (with plants!) designed for productive interactions * Clear expectations and support for maintaining our hybrid schedule We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations. Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.