
Monzo · London
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a ...
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and
business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK,
with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning
customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍 London / UK | Salary dependent on experience + Stock Options + Benefits
Flex is one of Monzo’s fastest-growing and most commercially significant products. Four years ago, we reinvented the credit card
experience—building something simpler, more transparent, and genuinely useful. Today, over a million customers use Flex.
We’re looking for a Product Director to lead Flex into its next phase of growth.
This is a high-impact, deeply commercial role at the intersection of product and credit. You’ll define how we scale borrowing
responsibly, expand into new segments, and continue building products customers genuinely love.
You’ll work closely with Engineering, Credit, Data, Design, and senior leadership to identify new opportunities, optimise
performance across complex segments, and deliver at pace.
What you’ll be working on…
Set the strategy for Flex
Drive commercial performance
Champion the customer
Build and lead a high-performing team
🌟 What We’re Looking For
Commercial Thinking
Consumer Focus
Execution & Leadership
💰Base salary dependent upon experience + Stock Options + Benefits
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in
London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits here
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at
Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives
with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and
Inclusion Report and 2025 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity,
religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or
disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Reports into: Global Insights Manager Location: Hybrid (remote/ Holborn gate office) Vacancy Type: Permanent Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our STEM team uses benchmarking and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales teams & MSL performance benchmarking. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. Job purpose: A Global Insights Partner (GIP) will take a lead role on the development of materials and processes intended to collect data in multiple client markets. There is an expectation of delivering client solutions that will ultimately derive above country strategic insights for clients. This will include (but not only) Brands, Functions and Account Management initiatives. ‘Project work’ may be global funded and co-orindated projects or aggregation and consistency for multiple locally driven projects depending on the global client needs. This role will require client engagement given the often more complex nature of global strategies vs local client strategies. GIPs will be capable of managing multiple client projects with little/no day to day support. This is also the requirement to flex across other clients at times of high workload in support of GCP needs. GIPs need to be solution focus given the more strategic insight needs of above country clients – this role requires the ability to think beyond that standard stem offering. In addition to project work there will sometimes be requirement to develop data packages as part of Business development activity with the commercial team. Beyond project work, GIP’s are expected to own and drive strategic initiatives within the business, with guidance but working towards independent ownership, including establishing succession planning/long term view. These initiatives are varied, ranging from responsibility designing internal training programmes to development of novel tools or improved internal processes, with significant scope for individuals to leverage personal areas of strength or interest to help meet business needs. The GIP role is critical for the delivery of high-quality strategic insight for designated GCP accounts. It requires strong collaboration within the ‘account team’ of Project Director, Account Manager and often a VP of strategic accounts. Clear communication is key as the role involves liaising with a wide range of both internal and external stakeholders; including senior clients upto C-suite in order to meet client requirements and ensure there is internal alignment to deliver the centrally managed projects across the markets involved. Key Responsibilities: * Understand how global brand team/marketing strategies provide direction to multiple local markets- working alongside global PDs to clarify key strategic business questions for above country clients. Global associates will provide recommendations on how to capture these questions in global workbooks. Often needing to make recommendations direct to clients. * GIPs should demonstrate understanding of specific client HCP engagement models and brand planning processes – using this information to tailor global projects. * Liaise across internal functions to maintain alignment across projects within the client account / centrally funded project and provide direction on the client-specific expectations * Provide direction to local analysts on specific expectations of their allocated account(s) .e.g slide layouts, terminology. * Act as advisor to the Project Director in relation to developing, visualising and communicating strategic insights to above country clients. * Act as advisor to local analysts given their deeper understand of specific client brands, structures and execution methods. * Communicating and influencing in the global matrix of STEM to align data expectations and outputs in multiple local projects. Including reviewing local workbooks as part of global project. * Review local project work within the account at key stages to ensure aligned to client needs * Maintain up to date client-specific materials for use in local projects, including clear guidance where non-standard elements or requirements in place * Liaise with the central client to provide status updates on projects within the account & to develop plans or materials during project set up * Combine an align local databases & investigate data using quantitative and qualitative methods to evaluate key performance indicators at an above-country level * Recognise different market archetypes from the data to ensure conflicting data sets are not combined in a way that loses above country insight. * Produce high quality presentations and other deliverables for clients using PowerPoint * Support others in the analysis team to meet client deadlines and drive development and efficiencies within the team both locally and on international projects. * Share best practice in global project work across their Analyst team. * Provide recommendations on how to present the data to differing above country stakeholders e.g senior commercial/medical leadership, customer excellence, marketing or sales. This includes simplification of data insights for senior clients. * Provide coaching / mentoring support to more junior analysts to help with onboarding and upskilling * Drive strategic initiatives outside of immediate project work to refine business processes, tools and materials Essential Skills * Mastery of analysis – internal applicants must be an experience business analyst * Prior track record of success * Excellent organisational and co-ordination skills - ability to prioritise and handle multiple competing client priorities in a calm controlled manner. Ability to act independently. * Comfortable with conflict management and ability to give and receive feedback effectively * Advanced communication skills – ability to present to and influence within department * Ability to see/ curiosity for ’the bigger picture’ – having an entrepreneurial spirit * Strong learning agility to react to quickly business change * Strong problem-solving capabilities - ability to investigate/ identify/ challenge/ provide solutions as appropriate Find us here: Website: www.inizio.com/ourbusinesses/ignite STEM Healthcare is an equal opportunity employer. STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍London, UK | 💰 Base salary for this role is depending on experience + Stock Options | Hybrid working model Define and deliver the future of how UK businesses manage their money. This is a rare opportunity to shape one of Monzo’s most strategically important product areas, leading teams to build innovative, differentiated experiences that no other bank offers. You’ll set the long-term vision, craft a customer-obsessed strategy, and create the execution engine that turns ambition into reality. We’re looking for someone who pairs exceptional product taste with strong analytical depth, thrives in ambiguity, and can inspire multiple teams to deliver world-class outcomes. If you’re excited by the idea of redefining business banking for millions of customers—and building high-performing teams along the way—this role puts you at the heart of Monzo’s next chapter. What you’ll be working on: As the Senior Product Director for Business Banking, you will define and drive the product strategy, vision, and execution for one of Monzo’s most strategically important product areas. You’ll craft an ambitious roadmap rooted in deep customer insight, emerging market dynamics, and commercial impact—setting a vision that differentiates Monzo in the business banking space. This role is a rare blend of strategic thinking, world-class product taste, analytical depth, and an ability to consistently ship great work. You will cultivate a high-performance, ownership-driven culture across multiple product teams, guiding them to innovate, execute, and scale products that meaningfully improve the financial lives of our business customers. What you'll do: Product Strategy & Vision * Set a bold, customer-centric, commercially grounded product strategy for Business Banking. * Develop and articulate a compelling long-term product vision that positions Monzo as the leader in differentiated business financial experiences. * Combine customer insights, market trends, and commercial priorities into a roadmap that delivers measurable business impact. Innovation & Differentiation * Foster a culture of innovation that challenges conventions and inspires teams to build category-defining experiences. * Identify and pursue opportunities to meaningfully differentiate Monzo’s business banking offerings. * Drive teams to create unique, delightful products based on exceptional product taste. Analytical & Strategic Depth * Spar with data scientists and use data to understand “the why” behind customer behaviour, product performance, and opportunities. * Help teams deepen their analytical thinking, improving decision-making quality across the org. Execution & High-Performance Culture * Build an execution engine that consistently delivers against ambitious goals. * Create extreme clarity on priorities, establish strong processes, remove blockers, and maintain team momentum. * Instil a culture of ownership, speed, and high performance. Leadership & Organisational Impact * Be a self-starter with a strong bias for action—willing to lead from the front when needed and empower from behind when that’s best. * Take full ownership of the Business Banking product area, operating with autonomy and accountability. * Identify organisational inefficiencies and design structures that enable teams to thrive. * Hire, coach, and develop exceptional product managers, helping them reach their full potential and cultivating the next generation of Monzo product leaders. You should apply if: * You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing consumer tech company to: * build highly engaging (daily/weekly) experiences for millions of customers * deliver company trajectory-changing impact * (nice-to-have) build a multi-market product, with a proven ability to balance priorities across geographies * You're data-driven and commercial, and have a track record of collaborating with data scientists to define key metrics, run experiments, and deliver business impact. * You can systematically break down and solve complex problems. * You have good judgement, and you’re able to make good decisions in complex situations where there’s often no “right answer”. * You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. * You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. * You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal. * You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo. * You’re intellectually honest about your work's performance, continually striving for improvement. * You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience. * You’ve managed a team of PMs, have a proven ability to coach and develop others, and can provide clear and constructive feedback to your team and other disciplines. * You can get hands-on when necessary, to fill gaps - in people or experience - and set a practical example for what great looks like. What’s in it for you: 💰Base salary dependent upon experience + Stock Options + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits here ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London Full-time In office 4 days/week Why This Role Payments might not sound glamorous, but the scale of what moves through Modulr's platform speaks for itself. The products you'll own are live, used daily by real businesses and the problems are technically challenging. You'll have real ownership, a short line to decisions and room to shape things. No endless approval chains and no building for the sake of it. Who We Are Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. We process more than 200m transactions and over £180bn in payment value on an annualised basis, and we're trusted by over 6,000 businesses from fast-growing SMEs to global enterprises. We automate how money moves into and out of a business – payroll, supplier payments, spend management and payment collection – through a single platform, connected to the accounting and payroll systems finance teams already use and underpinned by principal memberships of Visa and Mastercard and direct access to central bank infrastructure. As a regulated payments provider with over a decade of experience, we're the platform finance teams trust to run mission-critical operations. Modulr is backed by PayPal, FIS, General Atlantic, Blenheim Chalcot, Frog Capital and Highland Europe, with over 400 employees across London, Edinburgh, Amsterdam and Mumbai. Find out more about us on our website and careers site. What You'll Do This is a product role with real ownership. You will sit within Modulr's vertical solutions team, building and scaling payment products for defined B2B market segments. The team works across a range of verticals, and you will own a product area end to end, working across APIs, dashboards, partner integrations, and payment flows. The verticals differ but the craft is the same: deep customer understanding, sharp product thinking, and focus on commercial outcome. Own your product area - end-to-end ownership from discovery through to launch and performance management. You will write ROI-driven roadmaps, operate as Product Owner in your squad, and drive delivery across APIs, dashboards, portals, reports, and partner integrations. Go deep with customers and partners - develop a thorough understanding of the payment processes and customer needs in your vertical. Use those insights to build solutions that improve efficiency, lower costs, and accelerate time to payment, and manage the partner relationships that sit alongside your product. Operate with commercial clarity - own your product area's performance against agreed metrics and KPIs. Understand your cost base, input into pricing strategy, and communicate your roadmap and its value clearly to the CPO and Product Director. Land things properly - work closely with sales, demand gen, and product marketing to drive effective launches and sustained traction. Make sure all cross-functional implications, across ops, risk, compliance, and data, are resolved before go-live. Who You Are * An experience product manager with a proven track record of delivering results by shipping valuable features and scaling commercial performance. * Strong grounding in SaaS or API-first product development for B2B customers, with hands-on experience across technical product design, API ecosystems, and UX. * Proven ability to work effectively across customer engagements (requirements gathering, user testing, product pitching), product development (design, working with engineering teams), and strategy. * Comfortable working in a regulated environment, balancing pace with operational, security, and compliance requirements. * Outstanding communication and stakeholder engagement skills across C-level customers, partners, and suppliers. * High autonomy, with the ability to combine meticulous attention to detail and deep analysis with comfort navigating ambiguity. * Experience using AI tools as part of your day-to-day workflow What We Offer You Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation. Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels. Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. Bike to work / E-bike scheme ModInclusion At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.