Product Marketing Manager, Extended Services Programs

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you The Mission Own the paid media engine at Teya — across Meta, TikTok, Google and other paid platforms — translating creative hypotheses, ICP intelligence and pricing offers into qualified merchant acquisition, with a strict payback discipline. You'll run paid performance, the lead-qualification engine that connects marketing to sales, and the paid media flights inside our hyperlocal engine across 9 European markets. What you'll do Paid media leadership * Own the paid media engine across Meta, TikTok, Google and other paid platforms — pacing, channel mix, CPA accountability, daily kill discipline across 9 markets. * Apply tiered allocation rules across our market portfolio (scale spend in top markets, test spend in tier 1 markets, maintain spend in satellites). Use agents to enforce them; override with judgement when the data demands. * Make the call on scaling, killing, sequencing across markets. Agents flag; you decide. * Manage platform and agency relationships, ensuring sharp briefs and clear performance bars. Hyperlocal flights * Run the paid media inside our hyperlocal engine alongside the VP — seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation. * Layer the media mix per city: DOOH + programmatic display as the control layer; local radio, print press, guerrilla activation, YouTube brand or billboards depending on market. * Pair with field/inside sales on saturation density — paired media + sales density is how SMB CAC is broken at scale. Lead qualification & sales connection * Own the lead-qualification engine: every inbound lead scored against the ICP, qualified routed to sales, unqualified routed to nurture. This is the integration that connects our marketing motion to our sales motion. * Partner with Sales on capacity, handoffs, in-country pacing. Sales-marketing alignment lives in your pod. Measurement & incrementality * Use the org's attribution & incrementality stack as the source of truth on what's actually driving growth. Stop spending on what isn't. * Bring incrementality discipline to channel mix decisions — geo-lift, hold-out testing, MMM reads. The Monthly Growth Council reads your reallocation recommendations. * Own the digital-side input into the payback discipline that gates every investment. How you work — AI-first At Teya, we operate as an AI-first growth organisation: humans set strategy, judgement and merchant relationships; AI agents handle volume, signal, drafts and orchestration. We're not hiring people who use AI to do the same things faster — we're hiring people who restructure how the work gets done. What this means for your application * Bring your stack. We expect candidates to come with their own AI agent setup — the workflows, prompts, custom GPTs, Claude projects, MCP integrations or n8n flows you've built to multiply your own output. Show us how you've replaced manual toil with leverage. * Build, don't just use. We hire people who can spec an agent, brief it, test it and ship it — not people who wait for someone else to build the tool. You don't have to be technical, but you have to be agentic. * AI portfolio in the interview. Be ready to walk us through 2–3 specific examples where AI multiplied your work — what you built, what it replaced, what you learned, and how you'd port that into Teya's stack. You'll likely have * 8+ years in digital / paid performance / growth marketing, ideally in fintech, SaaS, technology or digitally sophisticated, product-led businesses. Payments / merchant services / SME-focus a strong plus. * Proven success running paid media at scale — you've owned a sizeable monthly media budget across Meta, TikTok, Google and other paid platforms, and made CPA / payback land. You can walk us through specific kills and scales. * Built the marketing↔sales bridge before — lead scoring, qualification, hand-off rituals, capacity coordination. Sales-marketing alignment isn't theoretical to you. * Multi-market experience — running paid across multiple European markets with different cultural contexts, regulations and platform realities. * Incrementality-fluent — geo-lift, MMM, hold-out testing, causal attribution. You don't confuse last-click data with what drives growth. * Strong leader and operator — define vision and run weekly performance reviews with the same fluency. * Agentic by default — you already use AI agents in your own paid workflow (bid management, creative testing, audience generation, reporting). * Central London, 4 days/week — close collaboration with the VP, Creative, Marketing Engineers and Sales teams. The Perks * Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps * Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support * Cycle-to-Work Scheme * Health and Life Insurance * Pension Scheme * 25 days of Annual Leave (+ Bank Holidays) * Office snacks every day * Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you YOU MISSION Are you passionate about shaping the future of SME banking? At Teya, we’re building innovative financial solutions that empower small businesses to thrive. As a Senior Product Manager in Banking, you’ll own the vision for our Business Accounts and lead the development of cutting-edge banking features—from multi-currency accounts to seamless payment integrations. This is your chance to make a real impact in a fast-growing fintech, working with talented teams to deliver secure, scalable, and customer-centric banking experiences. KEY RESPONSIBILITIES * Own the end-to-end product vision for Business Accounts, delivering a world-class banking experience for SMEs and sole traders. * Lead discovery and solution design for core banking features: account details, payments, deposits, interest engine, and money-movement controls. * Drive development of new capabilities including local IBANs, multi-currency accounts, cash management tools, and integrations with accounting, payments, and credit products. * Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. * Collaborate cross-functionally with Engineering, Design, Operations, Compliance, Risk, and Customer Relations to deliver scalable, compliant banking experiences. * Ensure regulatory compliance across FCA/PRA guidelines for business accounts. * Define and track KPIs (activation, churn, deposits, adoption, transactions, complaints) and lead continuous optimisation cycles. * Manage go-to-market plans for new features with Country, Marketing, and Partnerships teams. * Oversee third-party banking providers (e.g., BaaS partners, card issuers, open banking providers), ensuring SLAs and product fit. * Identify and resolve operational risks and customer pain points, maintaining a reliable and compliant platform. * Communicate progress and risks effectively to senior leadership. REQUIRED SKILLS & EXPERIENCE * 5+ years’ experience in Product Management within fintech, business banking, payments, or financial services. * Strong understanding of SME financial needs: cash-flow management, settlements, payments, deposits, and money movement. * Proven track record delivering regulated financial products (e.g., business current accounts, savings accounts, onboarding/KYB flows, payment rails). * Solid knowledge of UK/EU regulatory frameworks (FCA, PRA, EBA guidelines, safeguarding, deposits, interest accrual, payments operations). * Exceptional analytical skills with ability to translate data insights into product decisions. * Strong stakeholder management and influencing skills across engineering, operations, compliance, and commercial teams. * Excellent communication skills, able to explain technical and regulatory concepts to diverse audiences. The Perks * Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness, and nutrition apps * Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support * Cycle-to-Work Scheme * Health and Life Insurance * Pension Scheme * 25 days of Annual Leave (+ Bank Holidays) * Office snacks every day * Friendly, comfortable, and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you YOUR MISSION As a Principal / Staff Product Designer – Onboarding, you will be a senior individual contributor leading design for high-impact growth initiatives across the customer lifecycle—from acquisition and activation to engagement, monetization, and retention. This role sits at the intersection of product strategy, experimentation, and systems thinking. You’ll partner closely with Product, Engineering, Data, and Marketing to identify growth opportunities, run experiments, and scale what works—while raising the bar for design quality and craft across Teya. WHAT YOU’LL DO * Own and drive design strategy for growth initiatives across web and product surfaces * Lead end-to-end design for complex, ambiguous growth problems—from discovery to delivery and iteration * Partner with Product Managers, Engineers, Data Scientists, and Growth Marketers to define hypotheses, experiments, and success metrics * Translate insights from data, user research, and experimentation into clear design direction and impactful solutions * Design and refine onboarding, activation flows, pricing and packaging, upsell/cross-sell experiences, and lifecycle touchpoints * Balance rapid experimentation with high-quality, scalable design solutions * Influence product and growth strategy through strong design thinking and storytelling * Contribute to and evolve Teya’s design system to support speed and consistency at scale * Mentor and coach other designers, raising the overall design maturity of the organization * Act as a design leader without formal people management—setting standards, shaping culture, and leading by example WHAT WE’RE LOOKING FOR * 8+ years of experience in product design, with significant experience in growth, experimentation, or funnel optimization * Proven track record of designing products that drive measurable business impact (e.g. activation, conversion, retention, revenue) * Strong understanding of experimentation frameworks, metrics, and data-informed decision-making * Exceptional craft across interaction design, UX, and visual design * Ability to simplify complex problems and communicate clearly with cross-functional partners * Experience working in fast-paced, product-led environments (fintech experience is a plus, not a requirement) * Comfort operating at both strategic and hands-on levels * Strong leadership and influence skills, with a collaborative and pragmatic mindset NICE TO HAVE * Experience designing for SMBs, payments, or financial products * Familiarity with growth tooling, analytics platforms, or A/B testing frameworks THE PERKS * Flexible working hours—we trust you to manage your time. * Physical and mental health support through GymPass: free access to 1,500+ gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps. * Extended and improved maternity and paternity leave choices for flexibility and support. * Cycle-to-Work Scheme. * Health and Life Insurance. * Pension Scheme. * 25 days of Annual Leave (+ Bank Holidays). * Office snacks every day. * Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.