Regional Lead - Direct Relationship Management - London på Allica Bank i London
Allica Bank · London
Regional Lead - Direct Relationship Management - London
About Allica Bank
Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to
help establi...
About Allica Bank
Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to
help established SMEs, one of the last major underserved opportunities in Fintech.
Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely
neglected both by traditional high street banks and modern fintech providers.
Department Description
Our vision is to reimagine Relationship Banking for established SMEs, through the very best people, products and digital tools.
Allica’s Relationship Management team was formed in 2022 and continues to grow at pace, providing established SME customers with
expert human relationships alongside modern banking technology. The team supports customers with lending, current accounts,
savings, asset finance and working capital facilities, while building deep local relationships with SME customers, trusted
professional advisers and business communities. The Regional Lead opportunity is one of four new dedicated leadership roles, and
will be instrumental in driving the next phase of growth in our Direct to Customer channel.
Role Description
The Regional Lead will be accountable for the strategy, leadership, performance and risk outcomes of a defined Direct Relationship
Management region, leading a team of Relationship Managers (portfolio Relationship Managers and Business Development focused
Hunters) to deliver against the business plan and regional OKRs, contributing to outstanding customer outcomes and the overall
success of the D2C channel.
This is a dedicated senior leadership role within the D2C channel and will combine clear commercial accountability with
performance management and coaching, local go-to-market strategy, risk oversight and cross-team collaboration.
The successful candidate will use data, market insight and local knowledge to identify opportunities and performance issues, agree
strategic and tactical actions to ensure the region consistently delivers strong customer, commercial, colleague and risk
outcomes.
The Regional Lead will play an active role in shaping the wider D2C channel, working closely with the Head of Relationship
Management and other senior stakeholders to further develop the channel, recommend improvements, share best practice and support
execution of channel and bank-wide initiatives.
Principal Accountabilities
Lead, develop and performance manage a high-performing regional team of Relationship Managers, creating a strong and meaningful
operating rhythm, clear objectives and a culture of accountability, pace and continuous improvement.
Own delivery of the region’s commercial plan to deliver against all agreed commercial targets.
Prepare and present clear performance updates, regional plans and recommendations to the Head of Relationship Management and
other senior stakeholders, demonstrating strong judgement, data-led decision making and ownership of outcomes.
Use regional performance data, pipeline insight, CRM activity and local market knowledge to drive timely actions to maximise
regional performance.
Provide hands-on leadership, coaching and support to colleagues across the region, including regular one-to-ones, pipeline
reviews, performance interventions, development planning and sharing of best practice.
Lead the development and execution of the region’s local business development strategy, ensuring Relationship Managers and
Hunters build strong local networks with established SMEs, accountants, solicitors, business groups and other trusted
professional advisers in the non-paid channel.
Drive Allica’s ambition to be Most Recommended Bank for ESMEs’s in the region, supporting customer, prospect and adviser
relationships where appropriate and ensuring the Bank is known locally for speed, expertise, professionalism and outstanding
service.
Be accountable for risk performance within the region, ensuring all required risk and control activities are completed to the
required standard and in line with Allica’s risk appetite and policies.
Support the continued development of the D2C operating model, actively seeking opportunities to grow and recommend scalable
ways of working as the channel grows.
It is expected that you will lead, nurture and coach your team, role modelling Allica’s culture and values at all times, and
ensuring these are consistently reflected in the way your team operates.
Work closely with internal teams and stakeholders to ensure a seamless customer and colleague experience and to maximise
opportunities across the Bank.
Personal Attributes & Experience
A proven senior commercial leader with experience leading, developing and performance managing high-performing relationship
management, business development or sales teams, in a regional leadership environment or similar.
Strong understanding of SME banking and commercial lending, including relationship-led origination in non-paid channels, credit
assessment, facility structuring, portfolio management and ongoing risk management.
Demonstrable track record of exceeding commercial objectives while maintaining high standards of customer service, risk
management, conduct and colleague engagement.
Evidence of strong career progression and outperformance, with a clear track record of going beyond the core role to improve
teams, processes, customer outcomes or business performance.
A practical, hands-on and resilient leader who is comfortable operating at pace, getting into the detail, solving problems,
making decisions and taking ownership of outcomes.
Ability to design and execute local business development strategies that are strongly aligned to commercial goals, customer
need and Allica’s risk appetite.
Excellent forecasting, CRM and reporting skills, with the ability to translate MI into focused action, coaching priorities and
practical improvements.
Strong people leadership capability, including the ability to hire, coach, develop, challenge and retain talented colleagues,
and to create a high-performance environment where people know what is expected and are supported to succeed.
Excellent interpersonal, communication and influencing skills, with the credibility to represent Allica with customers,
prospects, advisers, colleagues and stakeholders.
A strong external market perspective, including an understanding of local SME communities, professional adviser networks,
competitor activity and wider macro issues impacting SMEs
Strong alignment to Allica’s values, with the judgement, integrity and energy to lead by example and help build the next phase
of the Direct Relationship Management channel.
#LI-Remote #LI-AD1
Working at Allica Bank
At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in
support of our customers.
Our employees are at the heart of everything we do, so our benefits are designed with you in mind:
Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave
Don’t tick every box?
Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit,
we’d still love to hear from you!
Flexible working
We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please
let us know what is best for you and, if we can, we will do our best to accommodate.
Diversity
We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make
us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Role
Regional Lead - Direct Relationship Management - London
We are looking for an inspiring, results-oriented Senior Director, to manage the AWS Cloud Specialist team in EMEA. This is a high
impact and quota carrying role leading our strategic partnership with AWS. This individual must have credibility at the Executive
level to build relationships with senior stakeholders at AWS and MongoDB.
This individual will own the 360 partner strategy with AWS in EMEA, and will be responsible for leading their team to generate
incremental pipeline via our cloud partnerships, growing deal size, accelerating sales cycles, and closing business leveraging our
partner programs. Must have the ability to commute into a central office location on a regular basis.The role will work closely
with AWS & MongoDB Sales Leadership, Solution Architects, Marketing, and Sales Operations, all geared towards the success of the
region.
We are looking to speak to candidates who are based in London for our hybrid working model.
RESPONSIBILITIES
* Develop, coach, and manage the Cloud Partner Specialist team to achieve regional business objectives and partnership goals
* Build & cultivate Executive-level relationships between AWS & MongoDB to create strategic alignment and close large-scale
business
* Define and execute a robust EMEA 360 strategy with AWS to proactively prospect, identify, qualify, and develop a sales pipeline
to and through our cloud partners
* Report to the VP WW Cloud and own all strategic and operational aspects of the AWS relationship
* Drive and oversee large and strategic deals in partnership with the MongoDB field sales, partners, and AWS sales teams
* Interlock with the Global Cloud Program team for backup, support, and pipeline generation
* Own the team's Quota for generating new business and uncovering new workloads/logos via cloud partners
* Ensure the team generates strategic joint pipeline with AWS and effectively supports the direct sales force on defined end-user
sales pursuits
* Forecast co-sell Net ARR (Annual Recurring Revenue) and strategic new NARR by AWS to sales leadership on a weekly basis,
providing strategic insights and performance analysis
REQUIREMENTS
* 8+ years experience in a quota carrying direct strategic sales or partner/channel sales, with a minimum of 3+ years of
management or team leadership experience, ideally with experience managing co-selling with the hyperscalers
* Solid experience in defining and executing pipeline generation strategies at a management level
* Proven experience working in and leading teams within a heavy sales matrix model
* Relevant experience and knowledge of open source, enterprise software apps, SaaS, Database, or Cloud Computing
* Excellent verbal, written, and presentation skills, including the ability to communicate complex strategies to executive
leadership
* Proven ability to lead teams through complex sales cycles, demonstrating expert multiple stakeholder management
* Experience developing successful and scalable technology partnership programs
* Ability to engage, influence, and negotiate with C-Level executives
* Given the profile of this role, we are looking for consistent overachievers and inspiring leaders
THINGS WE LOVE
* Energetic, resourceful, upbeat, entrepreneurial, tenacious team player and effective leader. Passionate about people
development
* Previous Sales Methodology training a plus (e.g. MEDDIC, SPIN, Challenger Sales)
* College degree in business, economics, engineering, finance, science, math or similar
* Possess aptitude to learn quickly, establish credibility, and coach others. High EQ and self-aware
* The ability to work in fast paced environment, be trusted to drive initiatives autonomously, manage a team, and gain buy-in
from a wide collection of stakeholders
* Passionate about growing your career in the largest market in software and developing and maintaining an in-depth understanding
of MongoDB products
ABOUT MONGODB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the
data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data
platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy
workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed,
multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for
their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s
what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching
culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our
employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what
it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and
interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 2273480710
ABOUT WARD WILLIAMS:
Ward Williams is growing and doing things differently.
Over the past 10 years, we have doubled in size and built a reputation we are proud of. We are the first consultancy of our kind
globally to achieve B Corp status, and we have been recognised with the Queen’s Award for Enterprise in Sustainable Development.
This reflects not just what we say, but how we work.
We deliver projects that matter, shaping smarter and more sustainable environments with a positive impact on the communities
around us, particularly within the healthcare sector where the work we do has a direct and lasting impact on people’s lives.
What really sets us apart is how we operate as a business.
At Ward Williams, we work within a Partnership model built on custodianship, where our senior people take real responsibility for
the direction of the business, not just the projects they deliver.
As an Associate Partner, you will play a key role in shaping our healthcare offering. Alongside delivering exceptional outcomes
for our clients, you will use your sector experience to build trusted relationships, identify opportunities, and help grow our
presence within healthcare.
You will have the freedom to lead in a way that feels authentic to you, bringing your healthcare experience into play to influence
projects, clients, and the wider direction of the business.
We are a people first business at heart, which means giving you the trust, space and backing to make a genuine impact, whether
that is developing others, strengthening our position in the healthcare sector, or helping us continue to do things differently.
At Ward Williams, you are not just joining the business. You are helping shape where it goes next.
WHO ARE WE LOOKING FOR:
We’re seeking an established Associate Partner to join our London team, bringing strong healthcare experience and a track record
of leading client delivery. This is an opportunity to play a key role within the business, working closely with our clients while
helping to shape and grow our presence in the healthcare sector.
Impact – You want to be part of something that matters and care about creating positive change for clients, communities, and the
environment.
Imagination – You’re curious and open-minded, always looking for new ideas and better ways of doing things to benefit our projects
and the people we work with.
Authenticity – You’re honest, genuine, and collaborative, and you value a culture where people are true to themselves and their
purpose.
We’re looking for someone with strong experience in a construction consultancy environment, with a proven track record in
healthcare projects, confidence in leading client relationships, and the ability to identify and develop opportunities within the
sector.
You’ll play a key role in delivering high-quality healthcare projects, while also supporting the growth of this area of the
business through your expertise, relationships, and insight.
WHAT IS IT LIKE TO WORK IN THIS OFFICE?
Our London team is continuing to grow, making this an exciting time to join Ward Williams. With a particular focus on expanding
our healthcare offering, you’ll have the opportunity to play a key role in shaping both the team and our presence in the sector.
Based in our City Road office, you’ll work closely with our Regional Partner, Caroline Lassen, who has recently joined the
business. Caroline brings a strong track record in leading high-performing teams and building lasting client relationships, with a
clear focus on creating a positive and collaborative culture.
You’ll be part of a team where senior people are visible, approachable, and actively involved in the work we deliver. There is a
real sense of shared ownership, with people encouraged to contribute ideas, challenge thinking, and play a part in how the
business evolves - both in London and nationally.
The office itself sits in a well-connected and vibrant part of London, with Old Street, Liverpool Street and Moorgate close by.
Being on the edge of the City and Shoreditch reflects the nature of our work. It is forward thinking, fast paced, and growing,
while still feeling grounded, dependable and backed up by years of experience and heritage. The team in London are supportive,
approachable and welcoming and there is a real desire to work together to support a balance between focused project work,
developing business and also taking time to connect with colleagues.
YOUR PROFILE:
We’re looking for a Chartered professional (MRICS, MCIOB, APM or equivalent) with strong experience in a construction consultancy
environment.
You’ll be confident in leading the delivery of projects, managing client relationships, and taking ownership of outcomes from
inception through to completion.
You will bring a solid understanding of project delivery, commercial awareness, and the ability to navigate complex environments
while keeping teams aligned and projects on track.
Equally important is how you work. You’ll be collaborative, proactive, and comfortable taking the lead, with a natural ability to
build relationships and create trust with clients and colleagues alike.
WHAT WE OFFER EMPLOYEES:
What you can expect from us:
* Flexible, hybrid working that gives you the balance you need, with time in the office to collaborate, connect and learn from
each other
* A competitive salary that genuinely reflects your experience and the value you bring
* Tailored development to support your ambitions, with real investment in your progression
* 38 days annual leave including public holidays, giving you the time to properly switch off
* Your birthday off, because it should be celebrated properly
* Enhanced family leave, offering additional support when you need it most
* 6% employer pension contributions to help you plan for the future
* Life cover at three times your salary, giving you and your loved ones peace of mind
* Access to Aviva Digicare+, including virtual GP services and wellbeing support
* A strong focus on wellbeing, with access to in-house support and resources
* The chance to get involved in charity work and volunteering, with dedicated time to give back
* Opportunities to engage with professional bodies and industry organisations, supporting your development and profile
* A calendar of social events and activities, making it easy to build relationships and feel part of the team
Be part of a culture that values you, not just for what you do, but for who you are.
Ward Williams is proud to be an equal opportunity employer and is committed to creating an inclusive environment where everyone
can thrive.
INTERESTED?
If you’re interested, please apply with your CV.
If this role isn’t quite right but you’d still like to hear more about opportunities with us, you can explore current roles on our
website: wardwilliams.uk/join-us
What to expect from the process:
1. We’ll review your CV.
2. If there’s a potential fit, we’ll arrange an initial video call.
3. This is an opportunity for us to get to know each other and talk through your experience and what you’re looking for.
If you have any questions, feel free to get in touch with Vanessa Channings, Senior People Manager,
at VanessaChannings@wardwilliams.uk
Ward Williams is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where people are
valued not just for what they do, but for who they are.
