Sales & Operations Assistant, Soho Home

Soho House

The Role... Reporting into the Senior Merchandiser, the Junior Merchandiser will support the delivery of sales, stock, intake and profitability targets across all channels. This is a development role for someone with strong analytical foundations who is ready to take on greater ownership of WSSI management, range planning and trading. The successful candidate will be an excellent communicator with strong Excel skills, a commercial mindset, and a genuine passion for retail. Major / Key Accountabilities.. Sales & Trading * Run and review trading reports to identify best and worst sellers, and make commercial recommendations to drive sales * Forecast sales demand and track sales performance against targets, highlighting risks and opportunities * Undertake regular store visits to assess trade, and feedback insight to the wider team * Analyse sales data, identify trends and make actionable recommendations to optimise range performance Supply & Supplier Management * Build and maintain supplier production forecasts, at fabric and product level with the objective of reducing supplier lead times * Monitor fabric availability/levels across the supply base to ensure optimal production lead times and minimising fabric liability * Develop strong supplier relationships through regular meetings and proactive communication Range Building  * Build and own range building documents, option counts and sales and stock plans * Contribute to range planning by ensuring the product range is commercially balanced, free from gaps or duplication, and aligned to brand strategy * Discontinuation and life cycle management  Collaboration & Supplier Relations * Work closely with the Buying and Product Development teams to ensure future product ranges are commercially strong and reflect market trends * Build and maintain supplier production forecasts with the aim of reducing lead times Team & People * Deputise for Senior Merchandiser * Supervise junior team members  Qualifications & Experience.. * Currently at Junior Merchandising level or experienced Assistant Merchandiser level (AM) * Multi-channel experience (retail, online and wholesale) is desirable * Advanced in Microsoft Excel, Strong analytical, organisational and planning skills * Excellent verbal and written communication skills * Ability to build effective working relationships internally and externally * Commercially minded with an ability to identify trends and translate data into actionable recommendations * Problem-solving ability: able to identify and resolve issues related to stock, sales, or other merchandising challenges * Ability to work well under pressure and manage multiple priorities in a fast-paced environment Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Soho Friends Membership * 50% off Food & Drink, 7 days a week * Staff Room Rates * Private Health and Dental Care * Weekly Pay * Life Assurance * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy on Fridays * Season Ticket Loan * Christmas Office Closure * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House

The Role… Reporting to the Junior Buyer and Product Developer, the Buying Admin Assistant will play a key supporting role in the purchasing and product development strategy for Soho Home, bringing bespoke products to the retail marketplace. As Buying Admin Assistant for Soho Home, you will support the team to optimize all key functions across the buying and product development department, to ensure each brief is executed to a high standard and hits all KPI’s. Main Duties… * Provide administrative support to the Buying & Product Development department * Manage all administrative tasks along the critical path and product lifecycle * Maintain an awareness of the development critical path, supporting the team to ensure key calendar milestone are always met * Ensure key product information across all internal platforms is up to date and accurate * Update and maintain the seasonal development tracker, ensuring all key data throughout development is input * Support in the department trade preparation * Assist in compiling competitive analysis reports and other preparations required for seasonal sign-off meetings * Assist in all preparations required for prototype and finalisation meetings – Presentation boards, range management documents, and physical set up of the showroom space. Oversee all logistical elements to ensure samples are on time and in place for key meetings. * Take responsibility of all sample requests and shipments in line with department demands, liaising with suppliers as required * Manage samples across all sites (office, warehouse, showroom). Ensuring all samples are readily available and accessible * Ensure approved samples are passed to the Creative team in a timely manner for photography * Create sample SKUs and labels for all development and photography samples as required * Via the supply base, request and record all Product Specification Sheets, accurately copying the data to all internal platforms * Proactively manage customer service queries to drive the best resolution * Coordinate and manage sample sales with the wider Buying and Product Development team as and when required What We Are Looking For.. * An excellent communicator both written and verbally, with strong interpersonal skills * Naturally collaborative * A creative problem-solver, innately curious with the confidence to challenge current practices and prompt positive change * Strong organisational skills with an emphasis on attention to detail and accuracy * Results-orientated * Upholds a mature and professional demeanour at all times * Enjoys working in a changing environment, able to demonstrate agility when responding to industry trends and evolving demands as Soho Home expands into new markets * Excellent time management skills * Ability to keep calm under pressure, always retaining a friendly and positive can-do attitude * Some product development and commercial buying experience preferred but not essential Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Soho Friends Membership * 50% off Food & Drink, 7 days a week * Staff Room Rates * Private Health and Dental Care * Weekly Pay * Life Assurance * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy on Fridays * Season Ticket Loan * Christmas Office Closure * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House

The Role…  At Soho House, the Assistant General Manager  is responsible for supporting all aspects of the business in conjunction with the General Manager. The AGM oversees service standards, operational efficiency, member/guest experience and staff retention. Including day-to-day team management, the AGM is also an ambassador for the Soho House brand and fully embraces our ethos, supports staff, member and guest experience.   ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Every House Membership * 50% off Food & Drink, 7 days a week * Staff Room Rate; Any Bedroom, Any House, $100 a night * Private Health and Dental Care * Life Assurance * Day off on your birthday * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values.   * Collaborate with all Support Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, MR, Events & Programming, Finance, Housekeeping and Facilities.  * Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and over all experiences that have been outlined by the General Manager * Implementing, overseeing and understanding the commercial viability of your business.  * Effective hands-on day to day management and problem solving both front and back of house operations.  * MNE overview, understanding, direction and strategy.   * Effective communication with internal and external stake holders.  * Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews.  * Execute action plans on time and budget to support business improvements and focus on optimising profit, minimising margins and promote exceptional experience(s) for member, guest, staff.  * Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * Minimum of 2+ years’ experience in similar capacity * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously