
Pay.UK · London
Senior Business Analyst - 6 months contract We are seeking a Senior Business Analyst for an initial 6-month contract to play a pivotal role in advancing Pay.U...
Senior Business Analyst - 6 months contract
We are seeking a Senior Business Analyst for an initial 6-month contract to play a pivotal role in advancing Pay.UK’s Continuous
Improvement strategic pillar, driving lasting enhancements to processes, operational efficiency, and organisational effectiveness.
You will enter a setting where detailed analysis, well-organised documentation, and close teamwork are important. If you are
experienced in turning complex business needs into well-defined requirements and supporting delivery across multiple stakeholders,
this is a chance to do that work in an essential national payments context.
processes.
alignment, and delivery support.
build agreement.
decision-making.
requirements traceability.
At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to
apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely
their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming
environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values
everyone's unique input.
Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a
day-to-day basis.
From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers
and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on
for its banking transactions are safe, open, innovative and resilient.
Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's
retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster
Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013.
Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and
mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment
infrastructure and standards for the benefit of consumers and businesses nationwide.
Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos.
WHO ARE WE? iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner. By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security. KEY FIGURES * 350+ employees across 14 offices in 11 European countries * 30+ nationalities represented, average age: 32 * 10,000 corporate clients trust us * €80M in revenue in 2025, with a target of around €100M in 2026 * Profitable for nearly two years * Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies * An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service A STRONG CULTURE BUILT AROUND 4 CORE VALUES * Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together. * Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA. * Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. * Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability. WHY JOIN US? * We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. * We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally. * Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously. * You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions. * iBanFirst is profitable and backed by long-term investors: Xavier Niel and Bpifrance, historical shareholders, and Marlin Equity Partners, who joined in 2021 to support our international ambitions. Joining iBanFirst means joining a profitable, international, fast-growing company at a pivotal moment — where commercial transformation and data-driven decision-making are at the heart of our next phase of growth. RECRUITMENT CONTEXT We are investing in building and strengthening our Revenue Operations function as iBanFirst enters a key phase of commercial transformation. With a new CRO on board and our commercial teams evolving across Europe, we are creating the conditions for a high-impact RevOps function that sits at the very centre of the business — a true intelligence hub for performance. This is a moment of real opportunity: the Rev Ops team will have direct visibility with the CEO and executive leadership, and will play a central role in shaping how iBanFirst grows across markets. MANAGER & TEAM You will report to Anne-Sophie Pradier, VP Revenue Operations & Partnerships. You will work hand-in-hand with Anne-Sophie and in close collaboration with Alexandre Schont (Chief Revenue Officer), Anne-Sophie's N+1, who will be a key partner for strategic discussions on commercial performance. Your work will feed directly into decisions at CRO and executive level. The Revenue Operations team is structured around two complementary pillars: * Revenue Operations — strategic analytics, KPI definition, funnel intelligence, business partnering with the CRO * Sales Operations — execution-focused, working closely with country managers and commercial teams on process, CRM, and productivity You will be the RevOps Lead — working at the intersection of data, strategy, and commercial execution, with high visibility across the organisation. WHAT WILL YOU DO? With a cross-functional view of the full customer lifecycle — acquisition, closing, retention — you will be a key driver of alignment between our Sales, Marketing, and Customer Success teams across multiple markets. You are equal parts data cruncher and strategic partner: as comfortable diving into the numbers as you are presenting insights to leadership. KEY RESPONSIBILITIES: Business Performance Analysis & Insights: * Build and own a unified view of the revenue funnel, from lead generation to client upsell * Track and analyse key revenue metrics: ARR, NRR, churn, LTV, conversion rates by stage and market * Define and align company-wide KPIs in close collaboration with Anne-Sophie and the CRO — ensuring the whole organisation speaks the same language on performance * Deliver actionable insights to support go-to-market decisions and executive reviews Sales, Marketing & CS Alignment: * Identify and resolve friction points across teams to streamline the customer journey * Define and maintain shared definitions, metrics, and processes across functions * Lead cross-functional projects to improve the end-to-end customer lifecycle Tech Stack & CRM: * Oversee the integration and consistency of the GTM tech stack (CRM, marketing automation, CS tools, revenue intelligence platforms) * Ensure data quality and integrity across the full funnel Forecasting & Strategic Planning: * Contribute to revenue forecasting and commercial planning exercises * Model growth scenarios and market prioritisation frameworks AI & Efficiency: * Drive AI adoption initiatives within the commercial teams — identifying concrete use cases to increase team efficiency and impact ROLE OBJECTIVES First 3 months: * Get fully up to speed with iBanFirst's commercial model, data infrastructure, and existing reporting * Build strong working relationships with Anne-Sophie, Alexandre Schont, and key business stakeholders across Sales, Marketing, and Customer Success * Develop a clear view of the current state of KPI definition and funnel tracking First 6 months: * Define and align the company's core revenue KPIs — the top priority for this role * Deliver a reliable, decision-grade view of the revenue funnel across markets * Establish a regular cadence of insights and business reviews with senior leadership First 12 months: * Be recognised as the intelligence hub of the commercial organisation — the team people come to for answers on business performance * Have a measurable impact on the quality of go-to-market decisions * Contribute to at least one strategic initiative (AI, commercial transformation, or planning) WHAT DO YOU BRING? Experience: * 5–7 years of experience in Revenue Operations, Sales Operations, Business Operations, or a business analyst role in a B2B environment * Proven track record of turning complex data into clear, actionable insights that drive commercial decisions * Experience working cross-functionally with Sales, Marketing, and/or Customer Success teams Must-have skills: * Strong analytical mindset — you are a data cruncher at heart; you live in the numbers and know how to make them tell a story * BI tools proficiency — hands-on experience with Power BI, Metabase, Tableau, or equivalent; Excel/Google Sheets at an advanced level * Entrepreneurial spirit — you don't wait to be told; you identify opportunities, take initiative, and are energised by having real impact in a fast-moving environment * Cross-functional collaboration — you build trust across teams, communicate clearly with both technical and non-technical stakeholders, and know how to align diverse teams around shared goals * Salesforce or equivalent CRM — comfortable working with CRM data; Salesforce experience is a strong plus * Fluent in both French and English Nice to have: * Experience in fintech, payments, or B2B SaaS — especially familiarity with SaaS metrics (ARR, NRR, LTV, CAC…) * Previous exposure to revenue forecasting or commercial planning * Experience with AI tools in a commercial or operational context WHAT DO WE OFFER? * Permanent contract (CDI) * Compensation: €65,000 – €85,000 gross annual package, including a 10% performance bonus * Location: Paris (Porte Maillot) * Hybrid work policy: Office-first culture — approximately 1 day/week remote. Travel to European offices ~2 times per quarter. WHY THIS IS A GREAT OPPORTUNITY: * High visibility from day one — direct exposure to the CEO, CRO, and executive leadership team; your work shapes decisions at the top * A pivotal moment — iBanFirst is transforming its commercial organisation; you will be a key architect of that transformation * Real strategic impact — this is not a support role; it's a central, decision-driving function that the business relies on * Entrepreneurial environment — flat hierarchy, fast decisions, and the space to build and own your scope * AI at the forefront — you'll be part of initiatives to bring AI into the commercial teams, in a company that takes technology seriously BENEFITS: * Swile meal card * AXA health insurance * 50% commuter benefit reimbursement * RTT (extra paid days off) * Gymlib subscription * Paid parental leave * Company-wide events, team offsites, and social activities RECRUITMENT PROCESS 1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (Teams) — Purpose: General fit, motivation, salary expectations, availability 2. Interview with Anne-Sophie Pradier (VP Revenue Operations & Partnerships) — 30 minutes – remote (Teams) — Purpose: Role fit, analytical mindset, strategic vision, team fit 3. Case study with Anne-Sophie Pradier — 45 minutes – remote or in-person — Purpose: Practical assessment of analytical thinking, data approach, and RevOps problem-solving 4. Final round with Alexandre Schont (Chief Revenue Officer) — remote or in-person — Purpose: Leadership validation, strategic alignment, long-term potential ____________________________ #LI-MP1 #LI-onsite / #LI-hybrid / #LI-remote
P&C Systems & Reporting Analyst Objective and Purpose Reporting to the Senior Manager, HRIS and Total Rewards, the P&C Systems & Reporting Analyst plays a key role in supporting the administration, maintenance, and optimization of Organigram's Human Resources Information System (HRIS), while providing reporting and analytical support for Total Rewards programs. This role is responsible for maintaining data integrity, producing HR and business reports, supporting HRIS functionality. The Analyst will work closely with People & Culture, Payroll, Finance, and business leaders to ensure accurate employee data, efficient HR processes, and reliable reporting. The role also provides backup support to payroll processes and assists with system testing, troubleshooting, and continuous improvement initiatives. ---------------------------------------------------------------------------------------------------------------------------------- Duties and Responsibilities Reporting & Analytics * Develop, maintain, and distribute recurring and ad hoc HR, payroll, workforce, and Total Rewards reports. * Create dashboards and data visualizations to support organizational decision-making. * Analyze workforce data and identify trends related to headcount, turnover, compensation, and other HR metrics. * Validate report accuracy and ensure data consistency across systems. * Support regulatory, compliance, and audit reporting requirements. HRIS Administration & System Support * Maintain and support the HRIS platform, ensuring employee data accuracy, system integrity, and compliance with established processes. * Perform regular audits and validation of HR data to identify discrepancies and ensure data quality. * Support HRIS configuration, testing, upgrades, and enhancement initiatives with a added focus on Timesheets and Schedules. * Troubleshoot system issues and coordinate resolutions with internal stakeholders and external vendors as required. * Assist with system maintenance activities, including security role reviews, workflow updates, and process documentation. * Provide day-to-day HRIS support to end users and respond to system-related inquiries. * Create and maintain user guides, standard operating procedures, and training materials. Payroll Support * Provide backup support for payroll processing activities as required. * Occasionally assist with payroll data validation, auditing, and reconciliation. * Support year-end and periodic payroll-related reporting requirements. Continuous Improvement * Identify opportunities to improve HRIS processes, reporting capabilities, and system utilization. * Support process improvement initiatives and implementation of best practices. * Participate in HRIS projects and testing activities as assigned. * Other duties as required. ---------------------------------------------------------------------------------------------------------------------------------- Required Experience * 2-4 years of experience in HRIS administration, HR analytics, payroll, HR operations, or a related field. * Experience working with an HRIS platform (Dayforce experience considered an asset). * Strong proficiency in Microsoft Excel, including pivot tables, lookup functions, and data analysis. * Experience creating reports and working with large datasets. * Exposure to reporting and visualization tools such as Power BI, Tableau, or similar platforms is considered an asset. * Experience supporting payroll processes or working closely with payroll teams is an asset. * Strong attention to detail and commitment to data accuracy and confidentiality. * Demonstrated ability to manage multiple priorities in a fast-paced environment. * Self-motivated with a strong willingness to learn and develop technical expertise. ---------------------------------------------------------------------------------------------------------------------------------- Skills and Competencies * Strong analytical and problem-solving skills. * Excellent attention to detail and data quality. * Ability to interpret and communicate data clearly to various audiences. * Strong customer service and stakeholder support mindset. * Effective organizational and time-management skills. * Ability to learn new systems, processes, and technologies quickly. * Strong written and verbal communication skills. * Collaborative team player with a proactive approach to continuous improvement. * Ability to translate technical system concepts into user-friendly language. * Sound judgment and ability to handle confidential information with discretion.
Janes empowers military, government, and defence leaders to act with confidence in an increasingly complex world. Our trusted defence, security, and geopolitical information delivered through seamless digital platforms and system integrations—turns overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges. JOB PURPOSE An exciting role has arisen for a high calibre solution-focused Senior Business Development Manager to join the EU Sales Team driving expansion through existing accounts and new opportunities within the Netherlands. We are seeking a highly driven professional that will need to be comfortable selling data-centric intelligence products and services to new customers within Government, Defence and National Security sectors. The incumbent will operate as a key component of the European Sales Team, identifying prospects, driving campaigns and new business plans and existing account plans to generate a substantive pipeline that delivers revenue growth (annual contract value) in line with or ahead of personal quotas. In addition to direct sales, the Senior Business Development Manager’s role will also include market expansion through close collaboration and leveraging opportunities within the partner ecosystem. HOW YOU WILL CONTRIBUTE AT JANES * You will report to the Senior France and Benelux Territory Lead, on a diverse and complex problem-set that requires analysis of multiple factors within a defined sales framework. * You will bring Defence digital or intelligence experience, a keen knowledge of Defence’s intelligence and/or digital operating model, an active network, business acumen and an understanding of solution selling. * You will possess the network to engage with key powerbrokers, influencers and stakeholders and be able to build trusted and enduring relationships across the territory. * Through the adoption of Janes Sales Methodology and Processes, you will proactively manage your sales pipeline to produce accurate forecasting and, ultimately, new business growth. * You will work alongside European Business Development colleagues, Customer Success Managers, Product, Marketing and Demand Generation co-workers to create and manage lead-generation and customer outreach action plans within defined segments to identify and deliver new business and growth both near term (12-18 months) and long term (2+ years). * You will provide insight to customer decision-making through the articulation of Janes Value Proposition. * You will value the need to take the time to understand the client's individual needs and to tailor solutions to their requirements. * Travel required within Territory THE IDEAL SKILLS AND EXPERIENCE FOR THIS ROLE ARE * Proven sales/business development experience within Defence Industry and National Security environments. * High level of subject knowledge, expertise and networks within the European Defence Industry and/or National Security sectors. * Previous experience of interacting with industry partners in the defence community and understanding of their business needs and pipeline/portfolios. * An understanding of the generic challenges faced by analysts within Defence and National Security sectors. * Knowledgeable on Defence procurement processes. * Strong oral and written communication skills. Well organised, flexible, resilient and a positive self- starter mind-set. * Capability to develop and articulate an understanding of Janes Group UK Limited value proposition. * Relevant university degree or equivalent combination of education and experience. * Security Clearance a distinct advantage. * Fluent in both Dutch and English (additional languages advantageous) * Location – Netherlands (remote) BENEFITS * 27 days of annual leave * Healthy half (0.5 day leave every 6 months for wellbeing) * Leave – study / volunteer / reserve forces / sick * Monthly medical allowance * Pension scheme (16% employer contribution) * Learning & Development opportunities (LinkedIn Learning, Mentoring, Internal courses etc.) Due to the nature of this role, the successful candidate must be eligible to obtain and maintain a Dutch government security clearance. ---------------------------------------------------------------------------------------------------------------------------------- LIFE AT JANES We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally. Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender. Although this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications Job Applicants - Privacy Policy Know your rights document