Senior Manager

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM The Faculty Frontier TM product is our ambitious vision to create the first enterprise-grade platform that unifies decision intelligence with AI Agents to optimise real-world outcomes of critical processes across large-scale organisations. You will work on highly complex and consequential problems across the real economy, with particular focus on healthcare and life sciences. ABOUT THE ROLE Join the Frontier team as a Senior Manager to help realise our vision of the first enterprise-grade decision intelligence platform. You will lead the delivery of AI-powered agents that optimise critical processes within global life sciences and healthcare. This is an entrepreneurial role for a strategic operator who can navigate complex technical landscapes, manage high-stakes enterprise accounts, and lead multidisciplinary teams to deliver real-world impact. You’ll be the bridge between our cutting-edge technology and the transformative outcomes our customers achieve. WHAT YOU'LL BE DOING: * Leading transformational AI system implementations by scoping high-value solutions and navigating complex technical challenges alongside technical colleagues. * Managing enterprise life sciences accounts, including oversight of pricing, contract negotiations, resourcing, and the identification of strategic growth opportunities. * Building deep trust with senior stakeholders in global enterprises through a sophisticated understanding of how Frontier addresses their unique operational problems. * Advocating for customer needs internally by providing the product development team with direct insights to refine and enhance the platform. * Creating scalable delivery assets, such as playbooks and process improvements, to empower both external partners and internal teams. * Collaborating across functions—including engineering, data science, and business development—to explore novel use cases and drive seamless project coordination. WHO WE'RE LOOKING FOR: * You bring extensive experience in technology consulting, product development, or a similar high-impact, customer-facing role. * You have a proven track record of leading multidisciplinary teams to deliver technically complex projects, particularly those involving AI/ML technologies. * You possess exceptional communication skills, with the ability to simplify complex technical concepts and foster trust with diverse stakeholders. * You are an expert at managing senior customer relationships and influencing outcomes across multiple internal and external teams. * You demonstrate a proactive and adaptable mindset, thriving in ambitious, fast-paced environments where you can find pragmatic paths through ambiguity. * You are motivated by solving consequential problems and have the versatility to evolve your role as the Frontier product scales globally. Note: if you've got experience working in the Life Sciences sector that'd be awesome - this is a "nice to have though" and motivation to work in that space will more than suffice. Interview Process 1. Talent Team Screen (30 mins) 2. Hiring Manager Introduction (60 mins) 3. Case Study Interview (90 mins) 4. in-person Principles Interview (60 mins) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM Our Public Services Business Unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to reducing bureaucratic backlogs - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector. Because of the nature of the work we do with our Government clients, you may need to be eligible for UK Security Clearance (SC) and willing to work on site with these clients from time to time. ABOUT THE ROLE As a Senior Manager within our Public Services team, you’ll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis. You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government.   WHAT YOU'LL BE DOING: * Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds. * Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others. * Developing and owning compelling proposals to grow our Public Sector portfolio. * Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we’re responsible. * Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs. * Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed * Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors. * Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact. WHO WE'RE LOOKING FOR: * You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs. * You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry. * You have a track recored of shipping GDS-style digital products and knowing exactly what it takes to get AI-enabled services over the line in Government. * You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges. * You possess the technical nous to engage confidently with directors on engineering concepts and AI applications. * You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight. * You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. * You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. THE INTERVIEW PROCESS 1. Talent Team Screen (30 minutes) 2. Introduction to the team (60 minutes) 3. Case Study Interview (60 minutes) 4. Culture and Leadership Interview (60 minutes) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. About Communications, Media & Technology at Faculty Communications, Media & Technology (CMT) is one of the industries we work in; covering telecoms operators, broadcasters, streaming platforms, publishers, and technology companies who are rewiring their businesses around AI. This is not a corporate communications or PR function: it's a client-facing industry practice for people who build and deliver AI in technical settings. The CMT sector is being transformed by AI at every layer - from the networks that carry data, to the platforms that recommend content, to the advertising models that fund it all. Telcos are under pressure to modernise ageing infrastructure while unlocking new B2B and enterprise revenue streams; broadcasters and streamers are fighting for attention in an oversaturated market where subscriber loyalty can no longer be assumed; and publishers and platforms alike are rethinking how content is created, personalised, and monetised in a world of shrinking attention spans and rising consumer expectations. At Faculty, our CMT team helps operators, broadcasters, publishers, and technology platforms turn this disruption into advantage. We apply AI to the problems that matter most to the sector: optimising network performance and cost, personalising customer experience at scale, reducing churn, building smarter recommendation and advertising engines, and giving leadership teams the confidence to make high-stakes decisions with imperfect information. This means hands-on technical delivery, not brand strategy or external communications, working shoulder-to-shoulder with clients' engineering, data, and product teams to build AI that is safe, robust, and genuinely changes how these businesses operate and grow. About the role Join us as a Senior Manager to oversee a critical portfolio of projects, acting as the primary senior point of contact for both clients and internal Faculty teams. You will drive successful delivery, manage project commercial viability, and nurture strong customer relationships. This is an entrepreneurial role where you will identify new business opportunities, develop proposals, and contribute to the growth of the business unit. You will lead and mentor cross-functional teams while acting as a strategic consultant, applying structured thinking to solve complex, real-world problems with Applied AI. What you'll be doing: * Overseeing delivery of an end-to-end project portfolio, ensuring high quality, timely completion, and managing commercial margins * Forming and maintaining strong, trusted relationships with customers, proactively managing expectations and carefully controlling project scope * Leading effective project meetings and ensuring clear, consistent communication of purpose and direction to both internal teams and clients * Identifying risks early, and leading teams to implement effective mitigating actions to ensure project success * Developing compelling proposals and sales pitches to generate new leads and identify opportunities for additional account growth * Mentoring and developing project team members' skills, aligning their responsibilities with their professional growth * Advising clients on AI strategy and solutions, while articulating the value of AI in diverse business contexts OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.