Solutions Consultant

Smartsheet

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do * Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. * Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. * Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. * Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. * Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. * Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria. * Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements. * Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality.   Required * 6–10+ years production software engineering, including 3+ years deploying AI/ML to production. Deep Python; strong TypeScript/JavaScript. * Proven track record leading complex enterprise technical engagements. You’ve managed customer relationships, navigated security reviews, and delivered production systems organisations depend on. * Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimisation, evaluation frameworks, agent deployment at scale. * System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a junior engineer. * Demonstrated ability to create reusable technical assets that others use in production. You think in platforms, not projects. * Strong written and verbal communication. Architecture documents, runbooks, strategic memos, training materials. Your Deployment Kits are your portfolio. * You leave teams better than you found them. You make sure the people you work with understand what was built, why it works, and how to own it without you. * Ability to travel.  This role requires domestic and international travel approximately 25–50% of the time. * Elligible to work in the UK on an ongoing basis * BS or MS in Computer Science, a related field, or equivalent industry experience   Nice to Have:  * Experience founding or scaling an FDE/solutions engineering function.  * Technical founder background. Databricks, AWS Bedrock, or Temporal experience.  * Deep domain knowledge in healthcare, financial services, or government. Agent framework contributions (Strands SDK, LangChain, open-source MCP servers). * Proficiency in German/French language will be an added advantage * Familiarity of AI governance, ethics, and regulatory requirements (e.g. GDPR, UK/EU AI Act)    Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

VML MAP

WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.   Are you eager to learn about innovative technologies? Would you like to work with some of the awesome internal tools developed by the Catalyst team (MAP internal product team)? Then you might be just the Application Consultant we are looking for!  WHAT WILL YOUR DAY LOOK LIKE? As our new Application Consultant, you will become part of our growing development team. Here, you will deal with lots of moving pieces and help us build the most effective way to launch marketing campaigns at scale for global brands – focusing on making the process as seamless and efficient as possible for marketers and operations specialists while also activating new technical capabilities. As an Application Consultant you will bridge the gap between technology and marketing strategies. They work closely with clients to understand their business objectives and translate them into technical requirements. They collaborate with developers to ensure the technical solutions align with the client's business goals. More specifically, your tasks include:  * Collaborating effectively within a cross-functional team, partnering with operations and product teams to ensure seamless product delivery and client success. * Driving the successful adoption of Catalyst tools across our client base by leveraging your technical expertise to configure efficient and tailored end-to-end client experiences. * Streamlining client operations by configuring and implementing customized business rules and automations. * Bringing product visions to life by configuring and implementing new features according to provided specifications and designs. * Ensuring the quality and reliability of implementations by rigorously testing configurations and newly developed features. * Proactively identifying, troubleshooting, and resolving technical issues within existing applications, ensuring a seamless user experience. * Collect business requirements by engaging with marketers to translate them into technical specifications * Utilize tools to build data audiences and manage segments while understanding their quality and integrity * Contributing to a culture of continuous improvement by identifying and recommending opportunities to optimize the Catalyst platform and its features. WHO ARE YOU GOING TO WORK WITH? You will join a team of highly skilled developers, architects, data specialists, product managers and project managers who are passionate about building great products and customer experiences together. You will also get to work closely with experts from other technology, creative and client teams.  WHAT DO YOU BRING TO THE TABLE? As a person, you have a team player mindset and an open-minded attitude. You can communicate ideas and technical topics honestly and clearly – also to non-experts – while respecting the views of others on the team.  You are eager to understand and find solutions, allowing you to quickly adapt to changing situations and come up with new ideas. As a strategic thinker, you take into consideration the big picture, and critically assess the projects you're working on, consulting and advising when needed. At the same time, you solve problems in an analytical and pragmatic manner, both independently and as part of the team. Moreover, you have experience with: * Deep understanding of Marketing Operations: Proven understanding and implementation of advanced marketing automation setups, leveraging best practices for optimal performance. * Experience with Salesforce Marketing Cloud is mandatory  * Customer Journey Expertise:  experience crafting and optimizing customer journeys, lifecycle stages, and trigger-based marketing programs that drive engagement and conversions. * Client-Focused Approach: Adept at understanding and adapting to diverse client processes and ways of working, with a track record of delivering tailored technical solutions. * Technical Proficiency: Strong JavaScript programming or alike skills and experience developing client-specific solutions within a marketing automation platform. * Data Management: Experience querying, validating, understanding and using data for developing relevant audiences to communicate or report to A LEADER IN PERSONALIZED CUSTOMER EXPERIENCES VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A GLOBAL NETWORK We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.  #LI-EMEA   About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.

VML MAP

WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. Do you have strong data and analytical skills, with a passion for shaping business strategy? Can you architect, build, and apply modern data models to deliver impactful marketing insights? Are you seeking an exciting role with significant opportunities for leadership and growth? Then you might be the Senior Data Insights Consultant we are looking for!  What will your day look like?  As our new Senior Data Insights Consultant, you will join our growing Technology and Data team. Here, you will be a key leader in helping our clients make data-driven decisions to enhance their digital communication on an enterprise scale. This entails designing, enabling, and delivering complex data solutions and integrations for various campaign platforms. More specifically, your tasks will include:  * Architecting, building, and delivering value-adding insights solutions, serving as a key advisor to clients on how to leverage their data assets to optimize large-scale communication strategies.  * Performing advanced analysis to uncover actionable patterns, trends, and opportunities that directly inform client strategy and decision-making.  * Designing and running test-and-learn programs (A/B tests, incrementality, holdouts) across channels to measure impact and continuously optimize communication performance.  * Partnering with senior stakeholders to define strategic business questions and translating them into robust analytical frameworks and data roadmaps.  * Supporting or leading the data-stream on complex, large-scale projects with globally recognised brands, ensuring that data solutions and integrations are designed and delivered for scalability and business impact.  * Driving ongoing proactive client ideation — identifying new opportunities, use cases, and data-driven initiatives that help clients grow their business.  * Helping drive agentic AI adoption, exploring and embedding agentic solutions into our data and insights workflows to enhance efficiency and client value.  * Providing answers and insights to business-related questions via automated reporting solutions as well as ad-hoc data analyses, including building reports and insights dashboards within marketing platforms such as Adobe and Salesforce.  * Mentoring, reviewing, and advising less senior team members — elevating quality, fostering technical excellence, and supporting their professional growth.  * Collaborating with highly skilled specialists including Account Managers, Architects, Developers, Creatives, Strategists, Data Scientists and Marketing Operations experts to service our clients coherently.  Who are you going to work with?  You will join a team of hands-on Data Insights Consultants, Data Scientists and Data Engineers who are passionate about bringing value and knowledge from data. We are all about unlocking insights from data through analytics and making that insight applicable in 1:1 data-driven communication and CRM. Your work will always be firmly anchored in data in a cross-disciplinary setting, collaborating closely with highly enthusiastic experts from Strategy or Creative backgrounds.  What do you bring to the table?  As a person, you possess a strong consultancy mindset, demonstrating resilience, curiosity, and an eager-to-learn attitude. You combine this with strong business acumen, allowing you to understand and anticipate client needs effectively. You are outgoing and love being part of interdisciplinary projects and solutions. You are eager to learn and quick to understand the complexity of high-tech dialogues and solutions.  Furthermore, you have the drive, enthusiasm, and technical credibility to act as the primary data and insights advisor for senior client leadership, guiding them through complex challenges and inspiring them to grow their business. It's an advantage if you have consulting, agency experience or marketing domain knowledge, but it's not a requirement.  In addition, you have:  Technical skills  * A minimum of 5 years of experience in a consultant/business liaison role related to data, BI, analytics or reporting solutions. Can independently design, build, and optimize modern analytics solutions that are scalable, maintainable, and ready for real-world production use.  * Write, debug, and optimize complex SQL queries, ensuring clarity, efficiency, and production readiness.  * Design and build scalable dimensional data models from raw source systems (fact/dimension structures, performance-aware design). Apply strong data modelling principles, governance standards and practices that ensure data accuracy, consistency, and security.  * Develop and manage DBT transformations using layered architecture, including testing and documentation best practices.  * Build production-ready Power BI semantic models and dashboards, including advanced DAX measures, performance optimization, and secure data access (RLS).  * Work collaboratively using GitHub, following structured branching, pull request, and code review workflows.  * Familiarity with or a strong interest in the application of AI and agentic frameworks, and machine learning principles to generate conversational analytics, predictive and advanced marketing insights.  * Comfortable working in modern cloud data environments (e.g., Snowflake, BigQuery, Databricks, Fabric).  * Understanding the data structures and reporting capabilities within major marketing and martech platforms (e.g., Adobe Campaign/AJO, Salesforce Marketing Cloud). Ability to build and deliver reports and insights dashboards natively within these tools is a strong advantage  Interpersonal skills  * Technical stakeholder management and influence: A proven ability to build trust and act as a strategic partner to senior-level clients and internal leaders. You can confidently navigate complex, technical stakeholder environments and influence decision-making through data-driven reasoning.  * Communication and storytelling: Exceptional written and verbal communication skills in English, with the ability to articulate complex data concepts and insights into clear, compelling narratives for both technical and senior business audiences.  * Consultative and solutions-oriented mindset: The ability to critically assess complex business challenges, ask probing questions to uncover root causes, and propose robust, data-driven solutions.  * Leadership and mentorship: Proven experience in coaching and mentoring junior team members. You actively foster a culture of technical excellence, collaboration, and continuous learning within the team.  * Autonomy and critical thinking: You are a self-starter who can think critically, identify issues and opportunities autonomously, and take the initiative to propose and implement corrective actions.  A leader in personalized customer experiences  VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.  A global network  We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.  About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.