
Tripadvisor · London
SENIOR CRM MARKETING SPECIALIST Location: Hybrid/Remote in the UK | Department: CRM Marketing | Employment Type: Full-Time About Tripadvisor The Tripadvi...
Location: Hybrid/Remote in the UK | Department: CRM Marketing | Employment Type: Full-Time
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and
experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich
content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.
The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor,
Viator, and TheFork.
We’re looking for a highly technical CRM marketer to design, build, and optimize sophisticated lifecycle programs across multiple
channels.
You’ll serve as a Braze subject matter expert, owning the end-to-end execution of CRM programs—from audience segmentation and
journey architecture to personalization, experimentation, and technical troubleshooting.
The ideal candidate is equally comfortable architecting complex Braze Canvases, building Content Card experiences, writing
advanced Liquid personalization logic, and solving technical problems independently.
Experience with SMS and WhatsApp is a plus as we continue to expand our omnichannel capabilities.
Own lifecycle strategy and automation architecture
Build and execute CRM programs in Braze
Troubleshoot and solve technical problems
campaign performance.
Drive experimentation and performance optimization
Partner across the business
Required
Preferred
Skills & Experience
What We Offer
bonuses
across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their
collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business.
Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish
what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate
relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a
clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort,
our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the
application or the recruiting process, please make sure to reach out to your individual recruiter or our team at
AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the
answers!
About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. We seek a B2B marketing professional with Braze experience who is a creative thinker and can help conceptualize and bring to life best-in-class email marketing campaigns. The person in this role is highly motivated and used to working in a fast-paced environment. You take your projects from start to finish and are able to create the plan and execute it. Responsibilities will include, but are not limited to: * Responsible for the development and deployment of lifecycle trigger automations, adhoc promotions and engagement campaigns to ensure the business is positioned to drive long-term customer engagement and retention. * Work cross-functionally with product, product marketing and sales to translate business goals into accurate delivery requirements, including but not limited to: specifying required data, segmentation & targeting logic (sometimes pulled from other tools), and dynamic content requirements. * Demonstrated success creating marketing campaigns with expertise using Braze, including building nurture programs, smart-list development, setup, testing, launching, and scoring of campaigns & programs. * Drive A/B testing methodology in partnership with internal stakeholders to improve email effectiveness. * Work with copywriters and designers to create compelling email content. * Writing engaging ad copy for email campaigns when copywriting resources are not available. * Build analytics and reporting framework. Understand how to gather insights from program performance data and develop recommendations to drive measurable improvement in results and identify new opportunities. * Knowledge about email compliance (CAN-SPAM, GDPR, CASL). * SQL experience is a plus. * Knowledge of liquid coating and custom objects is a plus * Braze experience is preferred The ideal candidate * 5+ years’ experience in email marketing, lifecycle marketing at a B2B brand * Knowledge of the latest B2B CRM practices from both a commercial and regulatory perspective * Experience using Canva * Experience with Excel/Google Sheets and Big Query * Brings a vivid sense of curiosity and creativity that helps drive projects forward * Relentlessly curious and analytical. You rigorously question and test your own and others’ assumptions, supported by data * An excellent communicator - both verbally, in writing and visually. * A terrific collaborator, able to partner effectively across teams with a broad range of skill sets and experience to arrive at the best solutions * Has the interpersonal and communication skills to successfully manage stakeholders * Avid learner who takes it upon him/her/themself to get smart on new topics, systems, and markets * You are an expert project manager and never miss a detail * Interested in joining a high-performing team with a supportive and inclusive culture * Has demonstrated capacity to initiate and drive growth strategies and innovation * Thrives in a fast-paced environment and demonstrates the ability to work independently with minimal supervision. Skills & Experience * Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. * Proven ability to operate effectively with a global-first mindset What We Offer * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-WR1
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. With over half a billion Pinners searching, saving and engaging with tens of billions of Pins, analysts at Pinterest can call upon a massive supply of high-intent data – one of the most unique data sets in the world. As a Senior Insights Partner on the Sales Insights team, you will execute analyses and craft data storytelling using this data and other sources, to help clients succeed on Pinterest. Your work will teach advertisers about their customers, categories, culture and more on Pinterest, driving them to invest though bespoke insights that help marketers realise their brands’ full potential on the platform. As a Senior Insights Partner, you will be responsible for understanding your sectors’ and its advertisers’ business priorities, developing insight-led sales collateral designed to further Pinterest’s revenue objectives. You will partner with the Sales team to identify the most significant needs of advertisers that, addressable through analysis and research. You will ideate and execute insights research projects to meet these needs, through first-party behavioral data analysis, qualitative/quantitative studies, and integration of syndicated research. You will distill findings into compelling insights stories with actionable recommendations, deepening advertiser partnerships and driving revenue. What you’ll do: * Conduct analysis of first-party platform data to build insights to drive revenue for the UK CPG and Emerging (non-endemic) sectors * Translate a diverse array of datasets into compelling, actionable insights stories and narratives, supporting revenue goals and company-, market- and sector-level go-to-market strategic priorities, and informed by advertiser requirements, stakeholder input and challenging business questions * Complementing first-party analysis and storytelling, leverage third-party syndicated data sources (e.g. ComScore, GlobalWebIndex, Mintel, eMarketer) to deepen understanding, strengthen arguments and provide wider context. In some instances, partner with research agencies to commission and take to market custom research. * Engage key clients directly, partnering with Sales to present your work and influence external stakeholders in the room through presentations, workshops and other engagements * Lead technical and operational projects and initiatives to improve the impact of the broader Insights team. Collaborate with peers and stakeholders across multiple functions to deliver against company-wide go-to-market strategies. * Manage effective working relationships with internal stakeholders across multiple functions, including Sales, Marketing and Creative teams. Act not only as an analyst, but as a crucial business partner driving your sectors’ success. * Use Pinterest’s rich and evolving AI toolkit to fuel speed, efficiency and quality in end-to-end insights workflows, from business need identification, industry knowledge, narrative construction, data analysis, presentation and reporting, with a clear understanding of AI’s strengths and limitations What we’re looking for: * 6+ years of relevant experience using data to solve business challenges and data storytelling, crafting engaging and actionable insights designed to influence * 4+ years of experience in data querying and manipulation in SQL is a must * A track record of critical evaluation and verification of AI-assisted work, including testing, source-checking, data validation and peer review where appropriate; builds AI solutions with tooling available, shares expertise and improves how the wider team uses AI * Ability to connect data analysis to real business questions/objectives in order to impact business decisions, producing proven outcomes * Experience contributing to research and insights planning, with an ability to consolidate sometimes ambiguous business needs into prioritised deliverables, balancing multiple requirements and stakeholders * Experience building high-quality presentations in Google Slides; aptitude with data visualization or design is a plus * Strong communication skills and the ability to use data storytelling to craft engaging and actionable insights for a variety of professional audiences; experience presenting insights to audiences large and small * Track record of operating independently, demonstrating data-backed storytelling skills, being detail-oriented, and delivering results in a highly organized yet engaging manner * Experience in the digital space required; social media platforms, ad agencies, or research agencies a plus * Experience working quickly and efficiently in a fast-paced tech environment * Excellent relationship-building skills, and a strong ability to work cross-functionally as well as independently * Experience in the CPG or Emerging (non-endemic) sectors within an analytical or advertising function is a plus * Experience executing or commissioning qualitative and quantitative research is a plus * Experience leading programs or initiatives within their team or company is a plus * An understanding of and passion for Pinterest * Bachelor’s/Master’s degree in a relevant field or equivalent experience Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * This role will expected in the office for in-person collaboration 1 times per week and therefore needs to be in a commutable distance from the London office #LI-HYBRID #SL2 Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. About the Role: We are seeking a driven, high-energy individual who is passionate about new business acquisition and enterprise sales. As a Senior Enterprise Account Executive, you will be responsible for executing a strategic sales plan within your assigned territory, focusing on revenue growth and new customer acquisition. This role offers the opportunity to work closely with cross-functional teams, including solution engineering (pre-sales), marketing, and professional services, to ensure customer satisfaction and long-term success. This is a West Coast-based remote position with a preference for location in the San Francisco Bay area or the Pacific Northwest. Key Responsibilities: * Develop and execute a strategic territory plan targeting key organizations and applicable use cases to build a robust pipeline and achieve quarterly and annual sales objectives. * Become an expert in our product offerings and industry solutions, delivering compelling demos, presentations, and proposals that clearly articulate business value. * Leverage deep knowledge of the market to position our solutions as the best fit for customer needs, highlighting the advantages over competing technologies and approaches. * Lead complex sales cycles with a solution-based approach, employing strategic selling strategies and tactics, including the Land & Expand model to grow accounts. * Manage the full sales process from prospecting to closing, consistently securing new logos and expanding within existing accounts. * Provide guidance and mentorship to Business Development Representatives (BDRs) and Field Marketing resources to align on target accounts and support pipeline development. * Maintain accurate and up-to-date information within the CRM system, ensuring data integrity and adhering to forecasting guidelines. * Develop strong partnerships with public cloud providers (AWS, Google, Microsoft Azure) and leverage these relationships to drive growth opportunities. What You Bring to the Role: * 7+ years of proven success in enterprise software sales with a consistent track record of exceeding targets. * Demonstrated experience managing complex sales processes within enterprise markets such as Data Warehousing, Business Intelligence, Data Science, AI/ML, or related fields. * Proven ability to independently develop and close new client relationships while effectively managing long-term business engagements. * Deep understanding of commercial open-source business models, including selling on-premise and cloud & SaaS hybrid solutions. * Ability to craft and execute sales strategies tailored to specific industries, leveraging partner and Go-to-Market knowledge. * Strong presentation, communication, and organizational skills with a knack for building strong business champions. * Familiarity with sales methodologies such as MEDDIC, SPIN, or Challenger Sales, and experience working in a fast-paced, competitive market. * Experience collaborating with cross-functional teams to deliver on customer expectations, including Pre-Sales, Marketing, Customer Success, and Field Engineering resources. * Proven ability to build and nurture relationships with key decision-makers, including CTOs, IT leaders, and technical end users, while collaborating with Solution Architects, Professional Services, and Channel Partners. Preferred Qualifications: * Experience selling complex technical solutions into enterprise markets, with a focus on subscription-based models and cloud deployments. * Knowledge of graph technology, data management tools, or other advanced data-driven technologies. * A Bachelor’s degree in a relevant field and proficiency in standard corporate productivity tools (Google Docs, Salesforce, MS Office). The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual On Target Earnings Range $270,000—$320,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.