(Associate) Program Manager – AI Delivery (m/w/d)

OMMAX

WEN WIR SUCHEN: * Du unterstützt die Planung und Umsetzung von Change- und Kommunikationsmaßnahmen im Rahmen von AI-Initiativen. * Du erstellst Stakeholder-Materialien, Rollout-Pläne und Tracking für Adoption und Nutzung. * Du sammelst Nutzerfeedback und unterstützt die Ableitung konkreter Maßnahmen. * Du arbeitest eng mit Delivery- und Business-Teams zusammen, um Change-Aktivitäten mit der Umsetzung zu verzahnen. * Du strukturierst Kommunikationsformate und stellst konsistente Botschaften sicher. * Du unterstützt die Umsetzung von Change-Aktivitäten in dynamischen Projektumgebungen. WAS DU MITBRINGST: * Du verfügst über ein abgeschlossenes Studium in Betriebswirtschaft, Kommunikation, Psychologie, HR oder einem vergleichbaren Bereich. * Du hast 1–2 Jahre Erfahrung im Bereich Change Management, Kommunikation oder Transformation. * Du verfügst über sehr gute schriftliche Kommunikationsfähigkeiten. * Du arbeitest strukturiert und detailorientiert. * Du bringst ein gutes Verständnis für Nutzerbedürfnisse mit. * Du arbeitest sicher mit verschiedenen Stakeholdern zusammen. * Du sprichst fließend Englisch; zusätzliche standortabhängige Sprachkenntnisse sind von Vorteil. WAS DICH ERWARTET: * Dein Impact ist entscheidend: Du gestaltest in einem hochmotivierten & smarten Team in unmittelbarer Zusammenarbeit mit den Gründern & Partnern aktiv die digitale Zukunft und sorgst durch die erfolgreiche Verknüpfung von Strategie und Implementierung für echten Mehrwert. * Dein Einsatz zahlt sich aus! Du profitierst von attraktiven Gehaltspaketen, Beteiligungen am Vertriebserfolg und exklusiven Investmentmöglichkeiten. Zusätzlich fördern wir unsere Top-Talente durch das 'Digital Leaders of Tomorrow' Programm und bieten dir somit weitere spannende Vorteile. * Dein Learning – unser Anliegen: Du wirst ab Tag eins durch vielfältige Entwicklungsangebote auf deiner Journey unterstützt, übernimmst schnell Verantwortung und hast die Möglichkeit mit uns deine individuelle Karriere zu gestalten – mit uns wirst du zum Digital Leader! * Dein Arbeitsumfeld: Du tauchst ein in ein diverses und familienfreundliches Umfeld, mit ausgeprägtem Teamspirit und profitierst von einem flexiblen und hybriden Arbeitsmodell in einem unserer Büros in München, London, Amsterdam, Mailand und Berlin.   * Dein Blick in die Zukunft: Du arbeitest am Puls der Zeit und sammelst wertvolle Einblicke und praktische Erfahrungen mit Fokus auf digitale Geschäftsmodelle und datengetriebene Wertschöpfung in acht zukunftsweisenden Branchen.   * Deine Benefits on top: Freue dich auf regelmäßige Teamevents und gemeinsame Sportsessions, profitiere von einer attraktiven betrieblichen Altersvorsorge, einer exklusiven Fitness- und Wellness-Mitgliedschaft, sowie Mobilitäts- und Essenszuschüsse und vielseitigen weiteren Company Benefits.

myhotel.team

DEINE AUFGABEN You work directly with our CPO on whatever moves the company most — right now that means fundraising operations and US market entry; next semester it might be a strategic partnership, competitive research, or building an internal process from zero. What that means: This is not a typical working-student job. You will own real workstreams end-to-end, see investor and enterprise-customer material from the inside, and learn how a company at this stage is actually built — compressed into the hours next to your degree. Strong performance here converts naturally into a full-time role after graduation. * Fundraising and investor operations. Support the operational side of our fundraising: investor CRM upkeep, data room maintenance, meeting preparation, follow-ups, and research on funds and partners. * US expansion support. Research on target accounts and partners, preparation of enterprise meetings, and follow-through on the opportunities the founders open. * Strategic projects. Own scoped cross-functional projects — competitive analysis, pricing research, internal tooling, process building. Scope fits your hours; ownership doesn’t shrink. * CPO leverage. Prepare decisions, structure information, draft communication, and remove operational friction. What success looks like: * 3 months: The CPO hands you a scoped topic and stops worrying about it. * 12 months: You own recurring workstreams outright, have shipped at least one project with visible company-level impact — and we’re discussing your full-time offer. DEIN PROFIL * Enrolled student (Bachelor’s or Master’s) — business, engineering, economics, or comparable; enrolled status is required for the working-student contract * Sharp analytical and writing skills; you structure messy problems fast * Extreme ownership: you close loops without being chased * Comfortable with ambiguity, context-switching, and direct feedback * Fluent German and English (C1+) * based in Leipzig or Munich Nice to have, not required: * First internship or working-student experience in a startup, consulting, or VC environment * Exposure to B2B SaaS or hospitality * Hands-on skills with modern tooling (Notion, CRM systems, AI tools — we expect heavy AI usage in daily work) WARUM WIR? Wir sind das Technologieunternehmen, das den Gruppen- und Veranstaltungsverkauf in der Hotellerie neu denkt. Was heute über Posteingang, Excel und Telefon läuft, macht unsere Plattform Rocket zu einem durchgängigen, KI-gestützten Prozess — von der ersten Anfrage bis zum unterschriebenen Vertrag. Europäische Hotelgruppen führen ihren Gruppenverkauf bereits darüber. Das bedeutet für dich: Du arbeitest nicht trotz KI, sondern mit ihr. Wer bei uns anfängt, gibt Feedback, das in Produktentscheidungen einfließt — und versteht irgendwann, warum ein Prompt besser funktioniert als ein anderer. Und weil wir schnell wachsen, ist vieles bei uns noch im Entstehen. Manche Antwort lautet ehrlicherweise „das bauen wir gerade noch”. Genau darin liegt die Chance: Du triffst auf Freiräume statt auf fertige Strukturen, und was du hier aufbaust, trägt deine Handschrift. WAS WIR BIETEN * Arbeit mit echter KI-Technologie auf internationalem Niveau — nicht als Pilotprojekt, sondern als Geschäftsmodell. * Echter Gestaltungsspielraum. Deine Ideen landen nicht in einem Ideenbriefkasten, sondern in der nächsten Iteration. * Kurze Wege zur Geschäftsführung. Entscheidungen fallen in Tagen, nicht in Gremienschleifen. * Wachstum, das du mitgehst. Wir bauen gerade die nächste Unternehmensphase — mit Rollen, Verantwortung und Perspektiven, die es vor einem Jahr noch nicht gab. * Hauptarbeitsort Leipzig mit regelmäßiger Büropräsenz und flexiblem Homeoffice-Anteil. Hybride Modelle sind bei uns gelebte Praxis, nicht die Ausnahme. * Unbefristeter Vertrag, Vollzeit. * Leistungsprämien für nachweisbare Erfolge. * Mehrtägige Teamevents an Orten, die tatsächlich Spaß machen. SO LÄUFT UNSER BEWERBUNGSPROZESS 1. Intro-Interview — wir lernen uns kennen, du erfährst, wo wir stehen und wohin wir wollen. 2. Case Study oder Technical Study, je nach Rolle — ein echtes Problem aus unserem Alltag, das wir gemeinsam durchgehen. 3. Interview mit deiner künftigen Führungskraft und, je nach Position, mit unseren Gründern. Vom ersten Gespräch bis zur Entscheidung vergehen bei uns maximal vier Wochen. Und du hörst in jedem Fall von uns — auch dann, wenn es diesmal nicht passt.

SPS

CLIENT SERVICES ASSOCIATE (REPROGRAPHICS) Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Typical Schedule: Monday–Friday | 8:00AM–5:00PM ---------------------------------------------------------------------------------------------------------------------------------- SUPPORT THE WORK BEHIND THE WORKPLACE We’re seeking a detail-oriented and service-driven Client Services Associate (Copy & Print) to support daily print, reprographics, mailroom, and workplace operations in a fast-paced professional environment. In this role, you’ll help ensure business-critical documents, mail services, and office support functions are completed accurately, efficiently, and on time. From managing high-volume print requests to maintaining equipment and supporting workplace operations, your work plays an essential role in keeping day-to-day business running smoothly. This is an excellent opportunity for someone who thrives in a hands-on operational role, enjoys multitasking, and takes pride in delivering reliable service and support. ---------------------------------------------------------------------------------------------------------------------------------- WHY THIS ROLE MATTERS This role supports the operational backbone of the workplace. Your ability to manage time-sensitive requests, maintain equipment readiness, and provide responsive service helps teams stay productive and ensures daily operations run efficiently. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU’LL DO COPY, PRINT & REPROGRAPHICS SUPPORT * Process high-volume copying, printing, scanning, and digital imaging requests * Complete finishing services including binding, cutting, padding, and lamination * Ensure quality, accuracy, and timely completion of all print projects EQUIPMENT & PRODUCTION SUPPORT * Operate and maintain reprographics and multifunction devices * Perform routine maintenance including paper replenishment, toner replacement, and troubleshooting minor equipment issues * Monitor supply inventory and coordinate replenishment as needed MAILROOM & ADMINISTRATIVE SUPPORT * Assist with inbound/outbound mail, package distribution, and shipping support as needed * Maintain tracking records and respond to delivery or shipping inquiries * Support general office operations including meeting room setup, pantry organization, and light facilities support CUSTOMER SERVICE & TEAM COLLABORATION * Deliver professional, responsive service across all forms of communication * Build positive working relationships with employees and internal teams * Assist with workflow improvements, cross-training, and operational support during peak periods or downtime ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU BRING * Strong communication and customer service skills * Ability to manage multiple tasks in a fast-paced environment * Strong organizational skills and attention to detail * Ability to work independently and take initiative * Familiarity with Microsoft Office Suite and office technology * Working knowledge of print, copy, scanning, or shipping operations preferred ---------------------------------------------------------------------------------------------------------------------------------- QUALIFICATIONS * High School Diploma or equivalent required * 1+ year of related office, print, mailroom, or operational support experience preferred * Ability to learn computer-based systems and print management platforms * Strong time management and problem-solving abilities * Professional demeanor and adherence to workplace policies and procedures ---------------------------------------------------------------------------------------------------------------------------------- PHYSICAL REQUIREMENTS * Ability to lift, move, or transport materials and packages up to 40–60 lbs. using appropriate equipment * Ability to stand, walk, bend, kneel, or sit for extended periods * Manual dexterity required to operate office and reprographics equipment Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $19—$20 USD WHAT WE OFFER * Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! * We Recognize Talent: We offer a variety of recognition programs for all levels of employees! * Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. * Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.