Collections Global Manager

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: We are hiring a Senior Collections Analyst to support and strengthen our Accounts Receivable and Collections operations across the Group. This role is critical to ensure accurate and timely collection of customer payments, full compliance with internal controls, and effective collaboration with internal departments and Group entities. As a senior profile, this person will also play a key role in driving process improvements and efficiencies within the Collections team.   What you'll be doing: As a Senior Collections Analyst, you will be responsible for end-to-end management of the collections process, including: * Managing customer collections through regular email and phone follow-up to ensure timely payment. * Overseeing and controlling the daily posting of customer payments in the Group's ERP systems. * Performing cash reconciliations and matching payments against outstanding invoices. * Contributing to the resolution of discrepancies and disputes with customers, in close collaboration with the Group's legal entities and internal departments. * Preparing financial reports related to the Accounts Receivable area, including Ageing Reports, and ad hoc analysis. * Delivering month-end closing reports and ensuring all required documentation and reporting is completed in accordance with SOX compliance requirements and deadlines. * Actively participating in the Group's treasury forecasting by providing accurate and timely collections data. * Maintaining regular and structured communication with key stakeholders across the Group's entities, delivering high-quality and synthesized information on the Collections area. * Coordinating with the different legal entities of the Group to maximize customer collections through joint actions and strategies. * Supporting internal and external audits related to the Accounts Receivable area, ensuring all required documentation and evidence is accurate and readily available. * Developing and maintaining procedures and SOPs for the Collections area, ensuring processes are documented, up to date, and aligned with the Group's standards. * Identifying and proposing improvements to the manager and the organization to drive efficiencies within the Collections area and the broader Accounts Receivable team.   Who you'll be working with: You will work closely with Finance, Accounting, Treasury, Shared Services, Billing, and Commercial teams across the Group, as well as with external clients. This role requires daily interaction with both local and international stakeholders to ensure efficient and accurate collections processes.   What you'll need: * Minimum 8 years of proven experience in a Collections or Accounts Receivable role with similar responsibilities (mandatory). * Fluent in Spanish, English, and French – a language test will be conducted (mandatory). * Hands-on experience with Accounts Receivable modules within ERP systems (mandatory). * Advanced Excel skills, including formulas, pivot tables, and data analysis tools (mandatory). * Experience managing customer debt portfolios (mandatory). * Previous experience working in a multinational or multi-entity environment. * Proven ability to manage and prioritize a high-volume customer portfolio, ensuring timely and effective collections. * Knowledge of accounting and tax regulations applicable to the Accounts Receivable area. * Relevant educational background (FP or higher) in Finance, Accounting, or a related field. * Strong team player with a clear customer-oriented mindset (both internal and external). * Proactive, autonomous, and able to manage assigned tasks independently with a high level of accountability. * Detail-oriented with strong analytical and problem-solving skills. Ability to work in a fast-paced, international, and multicultural environment. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring:   We are hiring a AR Analyst to support and strengthen our Accounts Receivable and Collections operations across the Group. This role is critical to ensure accurate and timely collection of customer payments, full compliance with internal controls, and effective collaboration with internal departments and Group entities. This person will also play a key role in driving process improvements and efficiencies within the Collections team.  Billing professional responsible for the review, issuance, and delivery of invoices and credit notes to clients, ensuring compliance with local tax regulations and internal standards. Manages electronic invoicing processes through various platforms (Tungsten, Ariba, Naturgy, Facturae, among others) and actively collaborates in resolving client discrepancies, in coordination with different group entities and internal departments. Additionally, participates in the preparation of client-related financial reports, including internal controls (SOX) and key performance indicators (KPIs), and contributes to the continuous improvement of Billing processes by proposing efficiency-driven initiatives. The role requires prior experience in billing, a financial background, and a proactive, team- and customer-oriented mindset. Intermediate Excel skills are valued to manage large volumes of data efficiently.   What you'll be doing:   * Review of draft invoices/credit notes, issuance of invoices, and submission to the client. * Understanding of local tax invoicing regulations. * Electronic invoicing: handling various platforms such as Tungsten, Ariba, Naturgy, Facturae, etc. * Contributing to the resolution of any discrepancies with clients, in collaboration with different group companies and internally with various departments across the organization. * Preparation of reports related to the client finance area, such as internal control reports (SOX), KPIs, etc. * Proposing improvements to the Manager and the organization to help identify efficiencies within the AR area. * Manage the end-to-end collections process, ensuring timely customer payments and resolving payment-related queries and disputes. * Reconcile customer payments, maintain accurate Accounts Receivable records, and support cash management and treasury forecasting activities. * Prepare and deliver Accounts Receivable reporting, including ageing analysis, month-end close activities, and SOX-compliant documentation. * Build strong relationships with internal and external stakeholders, collaborating across the Group’s entities to optimize collections performance. * Drive continuous improvement within the Collections and Accounts Receivable function by supporting audits, maintaining procedures, and identifying process efficiencies.       Who you'll be working with: You will work closely with Finance, Accounting, Treasury, Shared Services and Commercial teams across the Group, as well as with external clients. This role requires daily interaction with both local and international stakeholders to ensure efficient and accurate collections processes.   What you'll need:   * Minimum 4 years’ experience in Accounts AR in a large organisation * Languages * Italian: C1 or native level (essential for daily communication with Italian agencies and local banks). * English: B2 or higher (required for reporting and communication with Headquarters) * IT Skills: * Intermediate to advanced Excel skills * Familiarity with Outlook and working with shared mailboxes. * Finance background * Confidence in dealing and building relationships, both internally and externally * Self-motivated, energetic, and detailed oriented * Able to work to firm deadlines and calm under pressure * Well organised with strength in prioritising * Strong communication skills and ability to handle complexity * Commercially focused with a strong Customer service approach   Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: We are hiring an EMEA AP Analyst to support and strengthen our Accounts Payable operations. This role is critical to ensure accurate, timely, and well-controlled payments across the Group, compliance with procedures, and effective collaboration with internal teams and agencies. What you'll be doing: As an EMEA AP Analyst, you will be responsible for end-to-end support of payment processes, including: * Preparing monthly payment proposals for the Group’s creative and media agencies. * Monitoring and maintaining payment control files and monthly payment calendars. * Reconciling open items and analyzing outstanding balances. * Managing payment requests from agencies and supporting payments to special clients in parallel with received collections. * Analyzing media agency payment proposals, including due dates, embargoes, rebates (rappels), and specific payment conditions. * Preparing reports and analysis using the Company’s ERP systems. * Creating bank payment files through the internal payment platform. * Supporting quarterly cash flow forecasts from an Accounts Payable perspective. * Managing and maintaining Excel files related to suppliers with rebate (rappel) conditions. * Providing email and phone support to the Group’s agencies regarding payment-related matters. Who you'll be working with: You will work closely with Finance, Accounting, Treasury, and Shared Services teams, as well as with creative and media agencies across the Group. This role involves daily collaboration with both local and international stakeholders to ensure efficient and accurate payment processes. What you'll need: * Proven experience in accounting administration, ideally within an Accounts Payable or finance operations environment. * A high level of responsibility and attention to detail, with strong adherence to established procedures. * A proactive and communicative mindset, with the ability to work autonomously while also contributing effectively within a team. * Advanced Excel skills, including formulas and pivot tables, to manage and analyze large volumes of data. * Fluent English and French Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.