
Deliveroo · Main
Rejoignez-nous dans notre mission de transformer la façon dont les consommateurs commandent leurs repas et font leurs courses. Chez Deliveroo, notre équipe Groc...
Rejoignez-nous dans notre mission de transformer la façon dont les consommateurs commandent leurs repas et font leurs courses.
Chez Deliveroo, notre équipe Groceries & Retail développe des partenariats stratégiques avec les plus grandes enseignes comme avec
les meilleurs commerces alimentaires de proximité. Chaque nouveau partenariat contribue à redéfinir le commerce de demain et à
offrir toujours plus de choix à nos clients.
Entreprise technologique en forte croissance, Deliveroo évolue dans l'un des secteurs les plus dynamiques au monde. Nous avançons
vite, encourageons l'autonomie et recherchons des personnes ambitieuses pour construire l'avenir avec nous.
Nous recherchons un Sales Team Lead pour rejoindre notre équipe Groceries & Retail en France. Vous aurez en charge de piloter une
équipe de 8 à 10 Business Development Managers à travers le pays et contribuerez au développement de notre réseau de partenaires,
des grandes enseignes de la distribution aux commerces alimentaires spécialisés.
En tant que Sales Team Lead, vous serez responsable de la performance, du développement et de l'engagement d'une équipe de 8 à 10
Business Development Managers couvrant l'ensemble de la France. Vous aurez un impact direct sur la croissance de Deliveroo en
développant notre activité Groceries & Retail et en accompagnant votre équipe vers l'excellence commerciale.
commerciaux nationaux.
individuelles et collectives.
favoriser leur développement.
vente.
croissance durable de nos nouveaux partenaires.
Vous êtes un leader commercial qui aime autant développer son équipe que dépasser ses objectifs.
ajoutée.
talents.
Chez Deliveroo, nous recherchons avant tout des personnes ambitieuses, curieuses et animées par l'envie d'avoir un impact. Si
votre parcours ne coche pas toutes les cases mais que vous pensez pouvoir faire la différence, nous serions ravis d'échanger avec
vous.
Nous sommes des passionnés de gastronomie, des entrepreneurs, des innovateurs et des personnes qui aiment relever des défis
ensemble. Chez Deliveroo, vous aurez l'opportunité de construire bien plus qu'une carrière commerciale.
les plus dynamiques de Deliveroo.
WHY DELIVEROO? Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. As we accelerate toward our 2027 ambition, Global Accounts are central to our future success. We are building a team that sets the standard for strategic partnership management — combining senior commercial leadership, rigorous execution, and organisational depth. THE ROLE As Head of Global Accounts, you will lead a high-performing team responsible for the commercial relationship with France's most strategic restaurant brands. Your team currently consists of 7 people: Key Account Managers who own brand HQ relationships, and a Client Partner (mid-manager) who manages a team of Key Account Associates covering franchisees across the territory. You report to the Director of Enterprise & Key Accounts, France, and are based in Paris (this is a hybrid role). You are the senior commercial owner for your portfolio — accountable for revenue growth, partner satisfaction, and team excellence. Beyond day-to-day account management, you will play a central role in aligning the organisation to strategic priorities: from contract structuring and joint business planning, to supporting Deliveroo's city expansion strategy by securing anchor restaurant partners in new and relaunching markets. This is a senior leadership role with direct impact on revenue, partner satisfaction, and team development. KEY RESPONSIBILITIES 1. COMMERCIAL STRATEGY & EXECUTION EXCELLENCE * Own the end-to-end commercial growth of Global Accounts in France * Lead contract negotiations, renewals, and upsell strategies with major restaurant brands * Build and execute joint business plans covering partner growth, profitability, and operational performance * Drive co-investment marketing strategy with partners, including co-funded campaigns and promotional activations * Support Deliveroo’s expansion strategy: secure anchor brand commitments in new cities and relaunching markets * Act as a trusted C-level advisor, providing insight on Deliveroo's capabilities, competitive landscape, and market trends * Build and maintain senior and C-suite stakeholder relationships across France's most strategic brands * Set and maintain 5★ account management standards across the team, with clear portfolio sizing and coverage 2. CROSS-FUNCTIONAL LEADERSHIP * Partner closely with Operations, Marketing, Product, Strategy, and Finance teams * Represent the French perspective in international Global Accounts forums * Influence product roadmap and prioritisation through structured partner and market feedback 3. PEOPLE & ORGANISATIONAL DEVELOPMENT * Lead, coach, and develop a team of 7 people — directly and through mid-management * Build a strong internal succession pipeline by identifying and developing high-potential talent * Define and continuously evolve the organisational model (coverage, seniority structure, processes) as the business scales WHAT WE'RE LOOKING FOR MUST-HAVE * 10+ years in commercial, client partnership, or account management roles — with a track record managing complex, multi-stakeholder brand portfolios * Demonstrated ability to structure and close complex commercial agreements with brand or franchise HQs (contract negotiation is essential) * Strong KPI ownership: comfortable defining, owning, and reporting on revenue and performance metrics with a structured, data-driven approach * Experience leading multi-layered teams in fast-paced, high-growth environments * Strong financial acumen and P&L literacy * English fluency NICE-TO-HAVE * Familiarity with franchised or multi-site restaurant networks * Experience in a marketplace, F&B, Hospitality, Retail, or FMCG environment LEADERSHIP PROFILE * Senior, credible, and resilient — able to build trust and influence at C-suite level * High ownership mindset with a strong bias for action * Comfortable navigating ambiguity and driving organisational change * Passionate about developing talent and raising team standards * Collaborative leader who builds strong cross-functional partnerships and fosters an inclusive, high-performing culture. RECRUITMENT PROCESS * Recruiter interview * Business Interview * Business case presentation * Values and Expertise interviews * Final interview with Deliveroo France Commercial Director WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Why Deliveroo Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. Role overview As Head of Sales – France, you will be responsible for developing our restaurant business — delivering an exceptional experience for our users while building a strong and sustainable foundation for Deliveroo’s growth. Team Leadership: You will lead a large field sales team: 60+ individuals (regional sales managers and business development managers) who help grow Deliveroo’s presence across France by building partnerships with local restaurants. We’re looking for optimistic, enthusiastic leaders who know how to develop people and build high-performing, resilient teams — both essential to our long-term success. Process Optimization: Deliveroo moves fast and scales quickly. You’ll have the opportunity to design and refine business processes — for example, developing new reporting tools to guide data-driven decisions and unlock growth opportunities. Strategy: You’ll define strategic priorities, build roadmaps, and make financial decisions, being fully accountable for sales performance. Requirements * 15+ years’ experience in Sales or Consulting, with a strong commercial track record. * Proven leadership and project management experience; able to define and execute strategy at a local or national level. * Motivated to own and grow your own business unit within Deliveroo. * Comfortable operating in a fast-paced, constantly evolving environment. * Hands-on and proactive — you enjoy being close to the field and involved in day-to-day operations. * Creative and solution-oriented, eager to build initiatives that make a real impact. * Strong analytical mindset — able to make sound decisions based on data and insights. * Able to switch easily between long-term strategic thinking and immediate execution. * Highly adaptable and quick to take action. * Excellent relationship-building skills, with the ability to collaborate across a wide range of internal and external stakeholders. * Autonomous and curious, with a strong appetite to learn about all aspects of Deliveroo’s business and industry to become a true local expert. * A great team player, who shares best practices and contributes ideas to help the team thrive. * Genuine passion for entrepreneurship, food, and operations. * Strong analytical and problem-solving skills. * Proficient with CRM tools, ideally Salesforce. * Fluent in French and English. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎A culture built for builders High standards, collaboration, flexible working and continuous learning. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
SENIOR TEAM LEAD - GROCERY KEY ACCOUNTS (CDD 6 MOIS) Rejoignez-nous dans notre mission : transformer la façon dont le monde mange et fait ses courses. Deliveroo, qui fait désormais partie du groupe DoorDash, construit la plateforme de commerce local de référence, connectant consommateurs, commerçants et livreurs en temps réel. Le segment Grocery Key Accounts (boulangeries, boucheries, cavistes, etc.) est d'une importance stratégique majeure pour Deliveroo France. Dans ce marché hyper-compétitif, notre équipe Commerciale façonne l'avenir du commerce de proximité. Si vous êtes un leader résilient, passionné par le développement des talents et la stratégie de croissance, ce rôle est pour vous. Nous recherchons un Senior Team Lead - Grocery Key Accounts pour rejoindre notre équipe New Verticals à Paris. Dans ce rôle de leadership, vous piloterez la stratégie du segment, gérerez des partenaires ultra-stratégiques et encadrerez une équipe d'Account Managers pour transformer l'expérience client à travers la France. VOS MISSIONS Directement rattaché(e) au Head of Specialist, Convenience and Sales, vous serez l'architecte de la croissance du segment Specialist. Vous équilibrerez gestion stratégique de comptes, management d'équipe et optimisation opérationnelle. * Management d'Équipe : Diriger et coacher une équipe d'Account Managers. Vous fixerez des objectifs de performance clairs, mènerez les revues de performance et garantirez des standards de gestion de compte « 5 étoiles ». * Gestion de Partenaires Stratégiques : Gérer en direct les comptes les plus critiques du segment. Vous développerez des « Joint Business Plans » axés sur la croissance et la rentabilité, tout en négociant des accords complexes. * Stratégie Commerciale : Définir la vision à long terme du segment Specialist. À partir d'analyses de données approfondies, vous identifierez les opportunités de marché et piloterez les stratégies de renouvellement et d'upsell. * Excellence Opérationnelle : Améliorer les processus de l'équipe pour gagner en efficacité et coordonner le support cross-fonctionnel (Marketing, Opérations, Produit, Finance) pour vos partenaires. * Leadership Cross-Fonctionnel : Représenter votre organisation dans les instances de direction et influencer la roadmap produit en fonction des retours terrain et des besoins du marché. CE DONT VOUS AUREZ BESOIN POUR RÉUSSIR * Expérience Confirmée : Plus de 5 ans d'expérience dans des fonctions commerciales, de gestion de partenariats ou de grands comptes (Key Account Management). * Expertise Portefeuille : Expérience avérée dans la gestion de portefeuilles de marques complexes et stratégiques. * Leadership d'Équipe : Une expérience réussie en management d'équipe dans des environnements à rythme soutenu. * Secteurs Privilégiés : Une connaissance des secteurs F&B, Retail, FMCG ou Marketplace est fortement souhaitée. * Acuité Commerciale : Une excellente compréhension des enjeux financiers (P&L) et une capacité à mener des analyses de données structurées. * Soft Skills : Leadership résilient, capacité à naviguer dans l'ambiguïté et passion pour le développement des collaborateurs. * Négociation : Excellentes capacités de négociation et de gestion des parties prenantes au niveau C-level. POURQUOI NOUS REJOINDRE ? Chez Deliveroo, vous ferez un travail qui compte, en résolvant des problèmes concrets au sein d'une plateforme en constante évolution. En travaillant ici, vous pouvez vous attendre à : 🔧 Avoir un impact visible chaque jour Votre travail améliore directement l'expérience des clients, des partenaires et des livreurs. 🌱 Apprendre vite dans un environnement entrepreneurial Travaillez au plus près du marché avec autonomie, rapidité et de réelles responsabilités. 🧠 Construire une carrière, pas seulement occuper un poste Dépassez vos limites, développez de nouvelles compétences et évoluez avec l'entreprise. 🌎 Réussir ensemble dans une culture inclusive Des équipes collaboratives et portées par des valeurs qui soutiennent votre façon de travailler. Nous visons à créer un processus équitable qui laisse briller vos compétences — nos entretiens comprennent généralement 3 à 4 étapes. En savoir plus sur notre mode de recrutement ici. DIVERSITÉ, ÉQUITÉ ET INCLUSION Chez Deliveroo, nous savons qu'un excellent lieu de travail reflète le monde qui nous entoure et que la diversité et l'inclusion nous rendent plus forts. Deliveroo France a obtenu un score de 98/100 à l'Indice de l'Égalité Hommes-Femmes 2025, témoignage de notre engagement envers l'égalité des chances.