Technical Account Manager

Databricks

P-1383 This role requires candidates to be based in or near Mexico City, Mexico;  Candidates from other locations will not be considered. This role will require up to 50% travel in LATAM   We are looking for an experienced pre-sales professional with a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Solutions Architect defines and directs the technical strategy for our important accounts, leading to more widespread use of our products and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to critical accounts.   The impact you will have: * You work with many clients as the main technical voice for Databricks. * You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy * You implement the technical strategy in the account, in close understanding of the strategy. * You build a movement of technical champions within the account. * You align technical strategies around Databricks solutions. * You provide structured mentorship for other team members. * Gain the respect of your peers based on your experience, insight, and contributions. * You work very closely with business partners. * You will lead many 1 to many initiatives (webinars, workshops...) What we look for: * Proficiency at establishing virtual customer collaboration, and leading them to ultimate success within the account. * Experience working many accounts at the same time. * Form relationships with executives and influencers. * Present a convincing point-of-view to important decision-makers that leads them down a path of success. * Technical in big data, data science and cloud. * An ability in data-driven business transformation, and driving change with data. * {Nice to have} - Databricks and Cloud Provider Certifications About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our core corporate functions (Finance, Supply Chain) are critical to Lyft’s success.  The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow.  The Business Systems Engineer possesses both business and technical acumen. This engineering role provides support for Lyft’s Corporate systems, managing their daily performance and incidents, implementing effective monitoring and alerting tools, creating automated workflows, building customer solutions, developing software, configuring applications, providing end user training and protecting all system related information assets.     To effectively support our business stakeholders, candidates for this role must be proactive, detail oriented, highly subject oriented, analytical, service focussed and possess the ability to execute the following skills. YOUR KEY RESPONSIBILITIES: * Serve as a skilled Oracle Fusion Order-to-Cash (O2C) Techno-Functional professional, acting as a strategic bridge between business and technical teams to support and continuously enhance ERP Financials, O2C lifecycle, and Manufacturing modules within Oracle Fusion Cloud Applications or Oracle R12. * Apply functional expertise alongside hands-on technical knowledge in integrations, reporting, and issue resolution, delivering results in a dynamic, client-facing environment. * Support end-to-end O2C processes encompassing Customer & Account Setup, Order Management, Pricing & Discounts, Shipping & Fulfillment, Billing & Invoicing, Receivables & Cash Applications, Lockbox Functionality, and Collections & Adjustments. * Bring a minimum of 4 years of hands-on implementation experience across a combination of Oracle Financials and Supply Chain modules, including Accounts Receivables, Plan to Manufacture, General Ledger, Subledger Accounting, Cash Management, and Order to Cash. * Experience in subscription and usage-based billing environments, with an understanding of integrations with CRM, billing, and tax platforms can be an added advantage. * As a Business Systems Engineer, you are responsible for capturing, analyzing and estimating customer business requirements and translating them into Oracle Cloud ERP and Boundary apps solution architecture that fits within the business objectives.Must be able to quickly engage in calls with the Business and stakeholders to provide immediate support during critical periods, such as the month-end close process or any other high-priority task. * Demonstrate a strong drive to learn and investigate in the event of urgent and novel issues. * Should be capable of coordinating the design, interpreting requirements, and translating them into ERP configurations, with expertise in Oracle Fusion setups. * Should be completely hands on and have the ability to identify issues and track them to closure. * Maintain good level knowledge of Accounting and Basic Business Process Flows, with solid exposure to data migration using FBDI (File-Based Data Import). * Leverage SQL, PL/SQL, BI, OTBI reporting tools to drive data-driven insights and reporting solutions (preferred and added advantage). * Coordinate and manage design, development, and testing activities across project phases to ensure timely and high-quality delivery. * Show interest to Technology Innovation by staying ahead of emerging trends including Generative AI and Agentic AI to proactively identify and implement opportunities that drive O2C performance and operational efficiency. * Drive calls with O2C Business stakeholders weekly to access and work on priorities and enhancements and get involved in month end activities during Period close. * Work closely with Integration teams and other boundary applications to build, test, and deploy seamless connections with CRM,platform, and other supporting systems. * Communicate effectively with diverse stakeholders through verbal, written, and presentation skills, utilizing tools such as Google Slides and Lucidchart. * Apply problem-solving and troubleshooting capabilities with judgment to resolve technical and functional challenges within O2C. * Maintain comprehensive and up-to-date documentation of system requirements, configurations, and processes in line with organizational standards. * Oversee the deployment of new software releases, version upgrades, patch updates, and critical incident management. * Experience in supporting SOX compliance by gathering, preparing, and providing accurate and timely evidence for SOX controls, audits, and internal control assessments. * Work with Oracle Support by raising and managing Service Requests (SRs), driving issues through to effective and timely resolution. * Manage stakeholder expectations and develop detailed, actionable implementation plans to support successful project delivery. * Apply Agile methodology across software development, systems integration, and application configuration activities to drive iterative and efficient delivery. * Maintain thorough, up-to-date documentation of system configurations, integrations, workflows, and business requirements. SKILLS & ATTRIBUTES: * Brings 4-5 years of IT systems experience with domain expertise in Order to Cash processes within Oracle Fusion Cloud, demonstrating a strong command of functional and technical(good to have) aspects of the saas platform.. * Has a good working understanding of the software development lifecycle, with growing familiarity in development, enhancement, and day-to-day support activities. * Should be comfortable enough to report to a Senior level Business Systems Engineer. * A reliable and collaborative team member who works effectively in cross-functional settings, actively participates in knowledge sharing, and contributes constructively to team goals and a positive team culture. * Should show the urge to learn new things and easily adaptable and scalable to new technologies. * Adapt at bridging the gap between business and technology comfortable engaging empathetically with stakeholders across all levels, from Support business owners to technical partners, ensuring needs are accurately captured and clearly communicated. Please submit your resume in English.

Lyft

At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring. Our core corporate functions (Finance, Supply Chain) are critical to Lyft’s success, and the health of our systems and processes is essential to daily operations and long-term growth. This position requires strong expertise in Oracle Procurement Cloud and Oracle Accounts Payables Cloud, with hands-on experience in solution design, configuration, and production support. You will support and continuously improve Lyft’s corporate systems by managing incidents, enabling automation, implementing monitoring, configuring applications, and driving end-to-end Source-to-Pay lifecycle excellence. To effectively support our business stakeholders, candidates for this role must be proactive, detail oriented, highly subject oriented, analytical, customer obsessed and possess the ability to execute the following skills. YOUR KEY RESPONSIBILITIES: * Serve as a skilled Oracle Fusion Source-to-Pay (STP) Functional professional, acting as a strategic bridge between business and technical teams to support and enhance ERP Financials, Procurement, Payables, Supplier Management, and related modules within Oracle Fusion Cloud Applications Source to Pay Workstream. * Apply functional expertise alongside hands-on technical proficiency in integrations, reporting, and issue resolution, delivering results in a dynamic, client-facing environment. * Support end-to-end STP processes, including Supplier Setup & Qualification, Procurement & Sourcing, Purchase Order Management, Self-Service Purchasing, Payables, Expenses, and Supplier Portal. * Bring 5–10 years of hands-on implementation experience across Oracle Financials and Supply Chain modules, with strong exposure to Accounts Payables, Procurement and STP operations. * Experience in zip, and procurement systems integrations is a plus. * Capture, analyze, and estimate customer business requirements, translating them into Oracle Cloud ERP and supporting applications solution architecture aligned with business objectives. * Coordinate design, interpret requirements, and implement ERP configurations with expertise in Oracle Fusion setups. * Proactively identify issues, track them to closure, and maintain comprehensive documentation of system requirements, configurations, and workflows. * Leverage SQL, PL/SQL, BI, OTBI, and BICC reporting tools to drive data insights and reporting solutions (preferred). * Coordinate and manage design, development, and testing activities across project phases to ensure timely, high-quality delivery. * Stay ahead of emerging trends, including Generative AI and Agentic AI, to identify opportunities that improve STP performance and operational efficiency. * Conduct regular calls with STP business stakeholders to prioritize enhancements and participate in month-end activities during period close. * Collaborate with integration teams to build, test, and deploy seamless connections with other applications and platforms. * Oversee deployment of software releases, version upgrades, patch updates, and critical incident management. * Support SOX compliance, audits, and internal control assessments by providing accurate, timely documentation. * Work with Oracle Support to manage Service Requests (SRs) from initiation to resolution. * Apply Agile methodology across software development, systems integration, and application configuration activities. SKILLS & ATTRIBUTES: * Brings 4-5 years of IT systems experience with domain expertise in Source To Pay processes within Oracle Fusion Cloud, demonstrating a strong command of both functional and technical aspects of the platform. * Has a good working understanding of the software development lifecycle, with growing familiarity in development, enhancement, and day-to-day support activities. * A reliable and collaborative team member who works effectively in cross-functional settings, actively participates in knowledge sharing, and contributes constructively to team goals and a positive team culture. * Should show the urge to learn new things and easily adaptable and scalable to new technologies. * Adapt at bridging the gap between business and technology comfortably engaging empathetically with stakeholders across all levels, from Support business owners to technical partners, ensuring needs are accurately captured and clearly communicated. Please submit your resume in English.