Legal Engineering - In-House

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll do You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of Mid-Market firms or corporates. Specifically, you will: * Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. * Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client’s needs and Legora’s capabilities evolve. * Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. * Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews. * Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination. * Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities. * Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What you bring You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed. We’re looking for * A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations. * Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes. * 3 - 6 years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. * A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders. * Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. * Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident. * Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams. * High EQ: you know when to listen, when to advise and when to act. * A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. * Comfort with metrics and driven by data, customer health, and outcomes over process. What we offer: * At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms - working on truly impactful problems from day one. * You’ll be part of a fast-scaling, entrepreneurial environment where your ideas matter and your growth is a priority. * As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution. * You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe. * We offer a competitive salary with a high-upside equity program. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you will be doing: * Independently manage the full sales cycle from initiation to close – assisting some of the largest corporates and law firms in the world to succeed in the age of AI. * Collaborate cross-functionally with product, engineering, and legal teams to ensure our platform aligns with client needs and continues to develop at the highest pace. * Build trusted relationships with key decision-makers and stakeholders, addressing their pain points with tailored solutions. * Deliver impactful product demonstrations and presentations to drive engagement and adoption. * Contribute to the refinement of our account acquisition and management strategies and processes, documenting best practices to scale effectively. What Will Help You Thrive * Have a proven track record of 5+ years’ experience in B2B sales, Go-to-Market strategies, or a comparable role in a top-tier consultancy, prestigious law firm, or industry-leading organization. * Show perseverance and the ability to adapt and overcome challenges while staying aligned with your goals. * Take clear responsibility of driving quota, hitting business targets and putting the outcome of the company first * Are naturally inquisitive, seeing every challenge as an opportunity to learn and grow. * Exhibit genuine openness to feedback, valuing the insights of others, and recognizing the importance of continuous improvement. * Have a deep enthusiasm for international business development and share our vision of revolutionizing the legal field through cutting-edge solutions. * Demonstrate a founder-like mindset, tackling obstacles with initiative and creating scalable systems for growth. * Communicate confidently in both English and Italian, with English serving as the primary company language and Italian required for local market engagement and relationship management. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll be doing Let's get the tricky part out of the way: this role doesn't fit neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn't it. Your mission is to help our clients, some of the most prestigious law firms in the world, get the absolute most out of our platform. Some of what you'll be up to: * Acting as a thought partner to law firm partners, associates, and innovation teams - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Legora across practice groups. * Working together with Go To Market and Engagement in taking full ownership of firm relationships - from running pilots with key practice areas, to onboarding new associates and partners, and ultimately guiding full-firm adoption across global law firms. * Be the voice of law firm users inside Legora - sharing insights from M&A teams, litigation departments, and other practice groups that directly inform product development, roadmap priorities, and strategic direction. * Delivering clear, confident product demos and training that bring the power of our platform to life - whether you're presenting to a single practice group or rolling out firm-wide. * Documenting best practices from leading firms, contribute to the development of scalable playbooks, and help shape how we grow this function globally. * Confidently helping law firms navigate one of the biggest shifts in how legal services are delivered - from evaluating the ROI and competitive advantage of AI to clearly mapping how AI will impact different practice areas, from corporate to disputes. What you bring You come from the world of Big Law; but you've never been content with how things have always been done. You may have trained and practised at a top-tier law firm, experiencing first-hand the pressures of billable hours, client demands, and operational inefficiencies. Perhaps you've moved into legal innovation, knowledge management, or legal tech within a firm. Maybe you've even left private practice to disrupt the status quo through a legal tech company, or ventures of your own. Either way, you know how law firms think, work, and (sometimes) struggle and you're ready to help them level up with technology. You'll thrive in this role if you: * Have a background in law, with experience at a top-tier law firm - ideally across multiple practice areas or with exposure to firm-wide initiatives. * Are tech-curious and product-savvy. Not necessarily a coder, but passionate about navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity. * Communicate clearly and confidently with diverse stakeholders, from senior partners to graduate trainees, and from lawyers to engineers. I.e. translating across disciplines is second nature to you. * Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast-moving environment. * Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies - whether that's streamlining due diligence, contract review, or legal research. * Are proactive, self-directed, and comfortable juggling multiple firm relationships at once. * Care deeply about quality, but don't get stuck in perfectionism - you get things done, and you make them better over time. * Understand the commercial realities of law firm life: billing pressures, client expectations, competitive positioning, and the delicate balance between innovation and risk management. A few more things We're a fast-growing company with bold ambitions, so you'll be joining at a time when things are moving quickly - in the best possible way. You'll have a lot of autonomy, a lot of responsibility, and the chance to genuinely shape how this function evolves. Everyone here has a founder-mentality. If that sounds exciting rather than terrifying, we'd love to hear from you. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.