Senior Account Executive, Hotels (Milan-based)

Sumup

HEAD OF SDR, EUROPE EU GTM | Milan, Italy Salary Range: €88,160 to €117,547 base salary + commissions ABOUT THE TEAM SumUp's field sales engine is growing fast across Europe, and the SDR function is at the heart of that growth. Our Sales Development Representatives generate qualified pipelines for high-performing field reps across the UK, France, Germany, and Italy — and we're now building the leadership infrastructure to take this to the next level. This is a rare opportunity to build and lead a European SDR organisation from the ground up: setting the strategy, writing the playbook, and scaling a team that will directly shape how SumUp wins new business at scale. You'll report into senior European Sales leadership and work closely with the Outbound Growth Lead and RevOps to build something that's already proving its value — and needs the right leader to realise its full potential. WHAT YOU'LL DO * Build and lead the SDR function, scaling to 80+ team members based in Barcelona and Milan who operate with a European scope — supporting the UK, Italy, Germany, France, and new markets expansion * Define and implement a standard operating playbook — covering commission plans, tooling, daily rituals, and performance rituals — so teams can perform consistently and at a high level * Own day-to-day performance of the SDR function, tracking qualified appointments set and deals closed, and delivering regular updates to senior stakeholders * Partner with RevOps, Outbound Growth Lead, and country Sales Heads to remove hiring bottlenecks, improve data and lead quality, and integrate AI-driven tools to improve SDR productivity * Develop SDR talent into future sales roles, building a pipeline of outbound reps and account executives from within the team YOU'LL BE GREAT FOR THIS ROLE IF… * Proven experience leading an SDR or outbound sales function at scale, with direct people management of large teams across multiple markets * A track record of building sales teams or SDR functions from scratch, including establishing processes, playbooks, and performance frameworks * Strong analytical and strategic thinking skills, with the ability to translate data into clear decisions and communicate them with confidence * Comfort operating in a fast-moving, evolving environment where structures are still being built and priorities can shift * Ability to communicate with clarity and conviction across all levels — whether coaching a team, aligning with peers, or presenting to senior leadership WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 🏖 Generous time off: enjoy 22 days of annual paid leave, 32 hours of Ex Festivita (Personal Hours), plus public holidays and special leave days 💼 Financial security: corporate pension contributions that support your long-term future ❤️ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

ESW

THE OPPORTUNITY ESW is a dynamic and innovative leader in the DTC ecommerce space, dedicated to delivering high-quality products and services to our clients. The Regional Partnership Account Manager will be responsible for managing and developing relationships with key partners in the assigned region. This role involves identifying new partnership opportunities, facilitating collaboration, and ensuring the success of partner initiatives to achieve mutual business objectives. This role reports directly to the Senior Director of Partnerships. RESPONSIBILITIES * Identify and recruit new partners to expand the company's partner network in the region. * Develop and execute strategies for partner engagement and growth. * Cultivate and maintain strong relationships with existing partners, acting as the main point of contact for partner inquiries and support. * Ensure alignment between partners and the company's commercial goals and objectives. * Track and analyze partner performance metrics, providing insights and recommendations to optimize partnership effectiveness. * Conduct regular business reviews with partners to assess progress and identify areas for improvement. * Work closely with partners to develop joint marketing strategies, sales enablement programs, and co-branded initiatives. * Facilitate training, enablement, and resources for partners to enhance their knowledge about ESW services and support the company's offerings. * Stay informed about industry trends, competitive landscapes, and partner dynamics in the region. * Utilize market insights to refine partnership strategies and identify new opportunities. * Collaborate with internal teams, including sales, marketing, and product development, to ensure successful execution of partner initiatives. * Share partner feedback and insights with relevant teams to inform product and service enhancements. * Maintain accurate records of partner interactions, performance, and activities within the company's CRM system. * Prepare and present regular reports on partnership progress and outcomes to senior management. REQUIREMENTS * Able to speak English and French fluently enough to lead a meeting * +2 years of experience in partnerships, sales, account management, or business development (internships included) at an eCommerce or PSP (Payment Service Provider) company * Excellent communication and interpersonal skills with the ability to build and maintain relationships * Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment * Comfortable working with data and a willingness to develop analytical and problem-solving skills * Proactive, eager to learn, and able to work both independently and as part of a team ABOUT ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. WHY JOIN US * Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.  * Monthly trips to Paris, all expenses paid: Visit the city of love and get the chance to build a relationship in person with our partners. * Fully remote (Milan only): Work from home from anywhere in Milan. * Salary range: €42,000-53,000 + 30% commission ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.   If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.   #LI-hybrid #LI-TS1

TheFork

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork This position offers a gross TTC annual salary range of 44 000€ and 52 000€, in line with the collective bargaining agreement and the company compensation philosophy. The final offer will reflect the candidate’s experience, qualifications and the specific responsibilities of the role. What you will do: * Support Strategic Optimization: Work closely with and directly support the CRM Senior Specialist in deploying a major automated translation and content review infrastructure for global trigger campaigns to eliminate manual bottlenecks and drastically accelerate time-to-market. * Campaign Optimization & Rollouts: Assist in the rollout of new platform channels and features (such as web push and opt-in database expansions), and help map automated workflows allowing local markets to quickly review and approve content without disrupting central deployment. * CRM Capabilities & Data Governance: Act as the technical custodian of the Braze platform data environment, assisting in the cleanup and validation of legacy data structures. * A/B Testing & Reporting: Assist the Senior Specialist in setting up, executing, and measuring multivariate and A/B tests on localized copy, triggers, and audience segments, transforming raw data into actionable dashboards for regional marketing teams. * Performance Tracking & Analytics: Monitor, analyze, and report on key CRM performance metrics (open rates, click-through rates, conversions, opt-out rates) to evaluate campaign health and keep a pulse on email and push deliverability. * Ticket & Bug Resolution: Manage and triage data-related ticketing queues (averaging 50+ active tickets), serving as the primary operational link between Marketing, Data, and Product teams to resolve technical friction. * QA & Validation: Own the end-to-end testing and quality assurance (QA) validation of data fixes and pipeline updates before they go live in production. Who you are: You Must Meet These Critical Qualifications: * Professional experience working within a B2C CRM ecosystem, with hands-on exposure to Braze or a highly comparable enterprise lifecycle marketing platform. * Proven ability to work effectively as an execution partner to senior specialists, taking direction on complex projects and driving both operational and analytical follow-through. * The "Translator" Mindset: Strong ability to act as an operational bridge between technical teams (Product, Data, Engineering) and commercial teams (Marketing, Local Market Ops). * Comfortable with numbers, with an analytical aptitude to analyze campaign data, spot trends, and build clear Excel sheets or basic dashboards to track impact. * Impeccable attention to detail, with a solid QA mindset and comfort executing rigorous manual testing to verify that personalization tokens and data payloads render perfectly. * Professional fluency in English, as the role is based out of our Milan, Italy office. You Can Impress With These Additions: * Passionate about AI and curious to develop optimization to AI through it. * Effective communicator, comfortable with interacting with all levels. What we offer you: 🙌 An awesome team 💼 A permanent contract (that can be useful in life) ⚖️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) 💰 Competitive fixed salary and bonus 🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants) 🌍 International teams and a multicultural environment spanning 10 offices across Europe 🌈 Highly inclusive working environment ‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 📚 Continuous learning and development programs 🧠 Free access to the Calm app to help you build resilience wherever you are in your mental health journey 👶 Dedicated parental leave and caregiver leave policies (12 weeks fully paid) 🏥 Health insurance fully covered by the company 🛡️ Life & Disability Insurance at no cost to the employee 💳 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 🏢 Amazing offices with dining, coffee points and leisure area 🎉 Team building events   All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.   #LI-MA1