Supply Chain Agent (w/m/d)

Implico

DEINE AUFGABEN * Own and manage the full product lifecycle from initial concept through development, launch, and market expansion. * Define and maintain the product backlog and long-term strategic roadmap. * Develop a clear product vision and strategy aligned with industry trends and SAP’s evolving technology landscape. * Analyze market trends, customer requirements, and the competitive environment to identify new opportunities and define compelling value propositions. * Identify, document, and prioritize use cases and acceptance criteria to steer product development activities. * Lead the definition, planning, and scoping of new features or complementary products that strengthen the product portfolio. * Collaborate closely with Sales, Marketing, and Consulting to develop and execute comprehensive go-to-market strategies. * Engage proactively with SAP, customers, and ecosystem partners to drive co-innovation and extend ecosystem integration. * Coordinate and lead cross-functional teams through the development, rollout, and continuous improvement of the product. DEIN PROFIL * Successfully completed degree in Economics, Business Informatics, Supply Chain Management, or a comparable field of study. * 5–7 years of experience in SAP Product Management, including product definition and strategic product planning. * Strong understanding of bulk logistics and automation processes. * Experience with SAP BTP, AI capabilities, and Joule Agents is an advantage. * Knowledge of competing solutions and market alternatives is beneficial. * Structured, analytical, and solution-oriented approach to work. * Proven ability to plan proactively and execute tasks efficiently. * Strong communication and interpersonal skills with a collaborative mindset and enthusiasm for teamwork. * Ability to lead workshops, customer sessions, and strategic discussions up to C-Level. * Fluency in English (additional languages are a plus). * Willingness to travel as needed. WARUM WIR? * We support mobile and flexible working - also from abroad. * Our working time account helps you to reconcile work and private life. * A works council that is at your side with advice and support. * 30 days of vacation a year are a matter of course for us. * We promote your development through our integrated career system. * Further education and training is very important to us and is practiced openly by us. * Configure any type of JobRad - or several at once. * Events foster our open and team-oriented culture. * You will be dealing with international colleagues and customers. * And our global team is growing. Become a part of it!

On

SENIOR SPECIALIST - PROCUREMENT CATEGORY MANAGER CONSUMABLES  IN SHORT: The Senior Specialist - Procurement Category Manager Consumables role will report to Senior Lead - Procurement Category Manager, Logistics on the Global Procurement team supporting the Global Supply Chain Transformation region/function/product. As our Sr. Specialist Procurement Category Consumables, you will be tasked with supporting the strategic sourcing and category management for high-impact consumables. Your primary focus will be managing categories such as corrugate, specialized packaging materials, and other warehouse consumables essential to our global distribution network across EMEA, APAC, and the Americas. YOUR MISSION: * Category Strategy: Develop and execute flexible category management support for consumables, specifically focused on corrugate, tape, void fill, and other essential packing materials. * Sourcing & RFP Management: Lead sourcing activities and business case creation for packaging initiatives, ensuring all decisions are supported by rigorous analysis and sustainability goals. * Vendor Management: Establish and maintain strong relationships with global packaging vendors to ensure operational visibility, quality control, and accountability. * Value Engineering: Proactively identify and execute value engineering opportunities to optimize packaging design, reduce waste, and drive total cost of ownership (TCO) reduction. * Stakeholder Alignment: Facilitate regular meetings with stakeholders from supply chain, operations, and finance to ensure alignment on consumables specs, lead times, and inventory levels. * Operational Reporting: Create and standardize internal reports to drive continuous visibility into spend, multi-channel packaging usage, and supplier performance. * Continuous Improvement: Troubleshoot issues within the consumables supply chain and develop action plans to drive business optimization and cost savings. * Innovation Support: Work closely with product and sustainability teams to test and implement new, eco-friendly packaging materials that align with On's mission.   YOUR STORY: * Packaging Expertise: Ability to understand and articulate operational root cause analysis as it relates to packaging performance and distribution efficiency. * Commercial Credibility: Skill to quickly build credibility and trust with external vendors and internal stakeholders during technical and commercial negotiations. * Value Creation: A self-starter who proactively seeks business optimization and cost savings through data-driven business cases. * Accountability: Ability to maintain and track critical action items and serves as a ‘single source of truth’ for consumables data. * Resilience & Diplomacy: Capacity to be a change agent, demonstrating persistence and resiliencies when navigating market fluctuations in raw materials.   ATTRIBUTES OF A SUCCESSFUL CANDIDATE:  * Strong demonstrated ability to work independently, manage data-intensive projects, and engage remote teams. * Excellent discretion, judgment, tact, and diplomacy when dealing with sensitive commercial information. * Solid business judgment, including the ability to anticipate the impact of procurement decisions on the global supply chain. * Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in On Running. * A Bachelor’s degree; however, a combination of college education and related work experience may be used as a substitute. * Minimum 5 years of experience in procurement, category management, or a specialized packaging role in a fast-paced environment. * Expert knowledge and proficiency with MS Office applications. * Proficiency with modern sourcing and procurement tools (e.g., Ariba, Coupa, or similar platforms).   YOUR TEAM: You are part of the Global Supply Chain team, reporting into the Sr. Lead Procurement Category Manager Outbound. In this role, you will work and collaborate with various functions, including Inbound/Outbound Logistics, Finance, IT, and Legal. You will be actively collaborating with team members across both regional and global teams, as well as our 3rd party logistic partners (3PLs) and packaging suppliers. What We Offer: We offer a dynamic, challenging and sportive environment that has been ranked as the ‘fastest growing sports company’ of its time. With offices across the globe, we are an international team who is hungry to innovate and build something incredible. We foster an active environment where each individual thrives for excellence and can achieve their full potential. This is where your work matters, you’re hands-on and your team members are amongst the very best in their respective disciplines and fields.   On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Teya

ABOUT TEYA We’re Teya, one of the fastest-growing fintech companies in Europe. Every day, we help thousands of local businesses simplify payments and grow their operations. We’re now expanding our Customer Relations team in Spain and looking for people who are proactive, empathetic, and passionate about delivering an outstanding customer experience. OUR CULTURE These are the values that guide everything we do: * Proud to Serve – We support and empower small local businesses. * Build from the Future – We innovate with purpose and think ahead. * Simplicity – We keep things efficient, smart, and seamless. * Winning Mindset – We set high standards and push to achieve them. * One Dream. One Team. One Culture. One Voice. – Together, we go further. YOUR MISSION Reporting to Head of Inside Sales & Digital Channels, as a Customer Relations Agent, you’ll be the first point of contact for Teya merchants in Spain. Your mission is to provide fast, accurate, and high-quality support—resolving their queries with empathy and professionalism while representing Teya’s tone of voice and values. You’ll help ensure every interaction is smooth and positive, building loyalty and protecting revenue by minimizing churn. WHAT YOU’LL DO DAY TO DAY * Handle incoming merchant queries (by phone, email, or chat) on topics like terminals, payouts, fees, app support, account changes, and more. * Diagnose issues, follow product and support playbooks, and resolve or escalate using defined workflows. * Create and manage Zuper jobs (collections, swaps, accessory deliveries) with complete and accurate data for the Supply Chain team. * Run recovery or terminal return calls after merchant churn, following the CR Recovery Call guide. * Deliver consistently high productivity, CSAT, and quality scores—always communicating with empathy and clarity. * Correctly classify tickets in Sprinklr or Zendesk, feeding valuable data into dashboards and reporting tools. WHAT WE’RE LOOKING FOR * Strong spoken and written Spanish; comfortable using English for internal tools and training. * Excellent communicator with an active listening style and a customer-first mindset. * Prior experience in customer support, call center, or operations (in payments, banking, or SaaS is a plus). * Confident navigating multiple systems: Zendesk/Sprinklr, Zuper, CRM/CDP, and basic Excel. * Detail-oriented, organized, and able to maintain quality in a fast-paced environment. * Willingness to work shifts aligned with merchant demand (including occasional evenings or weekends). WHY YOU’LL LOVE WORKING WITH US At Teya, every interaction counts. You’ll be part of a team that helps small businesses thrive and grow—people who truly care about making a difference. We offer a collaborative environment, opportunities to learn new skills, and the chance to build your career in one of Europe’s most exciting fintech companies. If you’re someone who enjoys helping others, solving problems, and bringing positive energy to your work—Teya is your place. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.