Head of / Team Lead CRM & Personalisation (m/f/d)

enmacc

Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We’re passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial environment where your work directly contributes to a more sustainable and digital energy future,  we invite you to submit your application below. Your mission: As the Head of Applied AI, you will lead enmacc’s transition into an AI-first trading platform. You will unify our distributed data talent into a high-performance subdepartment, spearheading a dual-track strategy: leveraging Classical Data Science for market intelligence and Modern LLM Development for product automation. You are the bridge between raw energy market data and the intelligent features that will define the future of commodity trading.   Your Responsibilities  1. DATA SCIENCE & PREDICTIVE ML * Market Intelligence: Drive the development of predictive models, anomaly detection, and optimization algorithms tailored to the energy trading domain. * Core DS Leadership: Oversee the transition of Data Science from product-specific silos into a centralized powerhouse that provides advanced analytics across the entire enmacc ecosystem. * Statistical Rigor: Maintain high standards for model validation, feature engineering, and experimental design. 2. MODERN AI & LLM ADOPTION * Generative Strategy: Lead the adoption of LLMs and Generative AI. This includes building production-ready RAG (Retrieval-Augmented Generation) systems, agentic workflows, and NLP solutions for unstructured trading data (chats, news, contracts). * AI Productization: Move beyond "wrappers" to build deeply integrated AI features that solve complex domain problems, focusing on evaluation frameworks and cost-efficient scaling. * Rapid Prototyping: Foster a culture of fast experimentation with the latest AI research to keep enmacc at the cutting edge. * Strategic Leadership: Build and lead a unified Data & AI group, integrating existing specialists (Data Engineering, ML Engineering, and Data Science) into a high-velocity team. * AI & LLM Roadmap: Lead the development and deployment of LLM-powered features. This includes exploring RAG (Retrieval-Augmented Generation) for domain knowledge, automated trade summarization, and intelligent market assistants. * Product Innovation: Drive the ML roadmap for product development, identifying where predictive modeling and NLP can create a competitive advantage in energy and commodity markets. * Technical Excellence: Provide hands-on technical mentorship. You should be as comfortable discussing vector databases and prompt evaluation as you are with CI/CD for ML (MLOps). * Domain Integration: Partner with Product and Business leaders to translate complex trading requirements into technical AI solutions.   Your Team You will consolidate a currently distributed team to foster architectural consistency and shared AI standards: * Data Engineering (from Platform) – Ensuring the data "plumbing" supports real-time AI. * ML Engineering (from Platform) – Managing the lifecycle of models from experiment to production. * Data Science (from Product) – Translating business problems into statistical and algorithmic solutions.    Your profile  * AI & ML Expert: Proven experience in Machine Learning and, crucially, modern LLM development (e.g., working with OpenAI/Anthropic APIs, open-source models, vector stores, and agentic workflows). * Technical Foundation: You understand the full stack—from data warehousing to model monitoring. You can lead "the how" as well as "the what." * Trading Interest: You are genuinely interested in the trading domain. You see the potential for AI to navigate the complexities of energy markets and commodity flows. * Strategic Builder: You are excited to define the culture, tech stack, and workflows of a brand-new department from the ground up. Don't match every single requirement? We still want to hear from you! OUR OFFER  * Competitive compensation package, including 28 days of annual leave. * Entrepreneurial, impact-driven culture with flat hierarchies and high autonomy. * Hybrid & Workation flexibility that balances office connection with the freedom to work from home or abroad. * €2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). * Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. * Inclusive, international team that celebrates diversity and offers language classes to help you settle in. * AI-first environment where you’ll collaborate with a dedicated AI Philosophy and cross-functional expert groups. * Premium tech & workspaces, featuring top-tier Apple/Bose hardware in modern, dog-friendly offices.   About enmacc enmacc is Europe’s largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the world’s energy markets by replacing manual, outdated processes with speed, transparency, and liquidity. Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition. By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial companies, and trading houses to access the liquidity they need to thrive in a shifting market. As an Equal Opportunity Employer, enmacc is a diverse environment where all backgrounds, identities, and cultures are welcomed and celebrated. If you're excited about this role, apply and help us shape the future of energy trading!

STARK

ABOUT US STARK is a new kind of defence technology company. We design, develop, and manufacture high-performance unmanned systems that are software-defined, mass-scalable, and cost-effective, changing how autonomous systems are deployed across multiple domains. This gives our operators a decisive edge in highly contested environments. As threats rise, STARK is strengthening the technological edge of NATO Allies and their Partners to deter aggression and defend Europe. YOUR MISSION As Head of Flight Test, you own STARK’s flight test organisation end to end: the pilots and operators who fly the aircraft, the flight test engineers who design the tests and run the instrumentation, the operations managers who deliver production, experimental, and customer-facing campaigns, and the staff responsible for flight test safety and operating permits. You will start in Germany, turning a fast-growing team into a mature flight test capability of roughly 40+ people that can execute operations in multiple locations, with requisite Operator permits (civil and military) as needed for the different classes of loitering munition and drones in STARK’s growing portfolio.  From there you build outward to 2028: a global organisation with local units in the UK, Ukraine, and Greece, each running common STARK processes under its own national authority. You are accountable for how fast STARK tests and how safely it does so. When those two pull against each other, you make the decision and take ownership. RESPONSIBILITIES ORGANISATION & LEADERSHIP * Own the full flight test organisation across four pillars: Pilots & Operators, Flight Test Engineering, Flight Test Operations, and Safety & Compliance. * Hire and develop the pillar leads, and build the career ladders and competency standards that take the German organisation to its ~40+-person target and beyond. * Carry budget, headcount, schedule, and tempo accountability for flight test as a whole. FLIGHT TEST STRATEGY & METHODOLOGY * Define STARK’s flight test strategy across all platforms (Virtus, Cascade, Gambit and the small to large scale effectors that follow). * Own the envelope-expansion and build-up philosophy: how a test point moves from simulation to flying testbed (for example a Twin Otter-class surrogate) to the air vehicle, de-risking at each step. * Own the master Flight Test Operations Manual (FTOM), the test-planning methodology (test cards, Flight and Test Readiness Reviews), and the flight test engineering (FTE) and instrumentation (FTI) standards. * Own the data lifecycle: quality, traceability, and results that stand up as cerification evidence. Flight safety & airworthiness * Hold the independent flight test safety function: Safety Review Boards, hazard analysis, risk acceptance, abort criteria, and emergency response at every test site. * Keep flight test activity inside approved limits (Permit-to-Fly, operational authorisations) and drive STARK toward its LUC and DOA-grade airworthiness posture. * Give safety dissent a hard, codified path to the Accountable Manager that schedule pressure cannot override. CAMPAIGN DELIVERY * Deliver three campaign types through the Operations pillar: production-acceptance flights at volume, developmental flight tests  for engineering, and customer-facing demonstration and qualification  flights. * Stand up a high-throughput production-acceptance regime as delivery contracts convert to volume, and run it as its own discipline, in parallel to the engineering flight tests. * Be responsible for flight operations, from obtaining permits, ensuring team and equipment logistics, and crew resource management  and training across German and international test locations. REGULATORY INTERFACE & THE 2028 BUILD * Act as STARK’s senior flight test interface to LBA, LufABw, BAAINBw / WTD, and EASA in Germany. * Decide which global processes shall apply  (methodology, safety framework, FTE/FTI standards, data tooling, competency standards) and what is owned by local flight test teams  (authority interface, named postholders, operational approvals). * Stand up local flight test organisations in the UK, Ukraine, and Greece that report into the global function and run national procedures on top of the common baseline. * Appoint the accountable safety and airworthiness postholders each national authority requires, for example, the MAA / CFAOS Accountable Manager (Military Flying) in the UK. YOUR FIRST 12 MONTHS Timeframe Focus What this looks like Month 0–2 Assess & take command Complete STARK safety and flight operations induction. Map the current organisation, campaigns, platforms, and authority relationships. Meet the function leads, and identify the immediate gaps in safety, staffing, and process. Take operational ownership of the running campaign calendar. Month 2–4 Set the German baseline Publish the master FTOM and safety framework. Stand up the independent Safety Review Board. Lay out the roadmap to EASA LUC approval. Close the most urgent senior hires. Month 4–8 Build the organisation Fill the pillar-lead and senior roles. Standardise test-planning, instrumentation, and data processes across all three campaign types. Bring production-acceptance up to a volume-ready standard.  Month 8–12 Extend beyond Germany Define the global-versus-local operating model. Stand up the first local flight test organisation (UK or Ukraine) with its named postholders and authority interface. Set the 2027–2028 plan for the remaining countries. QUALIFICATIONS REQUIRED * 12+ years in flight test, military aviation, or aerospace test and evaluation, including 5+ years leading flight test  teams or organisations. * A track record of building or running a flight test capability, with end-to-end accountability for campaigns from test plan to certification evidence. * Working knowledge of UAV operating permits (EASA  "specific" category, and/or military airworthiness DEMAR / EMAR). * A grounding in flight test engineering, and data analysis. * Business-fluent English (C1+); German at working level for the authority interface, or a credible plan to get there. * NATO member-state citizen, eligible for German security clearance (Ü2/Ü3), and willing to build teams on the ground in the UK, Ukraine, and Greece. PREFERRED * Graduate of a recognised test pilot school (ETPS, EPNER, USNTPS, NTPS) or a flight test engineering long course. * UAS, loitering-munitions, or eVTOL flight test background. * Prior Design Organisation experience and named postholder / Form 4 acceptance. * Experience standing up flight test operations in more than one country. * Working knowledge of STANAG 4586 and STANAG 4671. MINDSET * Safety authority first: You hold the line when the schedule pushes against it, and people trust the call because you have earned it. * Builder by instinct: You have written the processes and stood up the teams before, and you would rather build an organisation than inherit one. * Regulator-credible: Colonels, certification inspectors, and junior technicians all get what they need from you, in the right register. * Comfortable with tempo: STARK tests fast and fails forward on purpose, and you keep that pace without letting safety slip.

Payhawk

Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us.  About the Role We're looking for an experienced Solutions Consultant to join our new Solutions team. As a member of the team, you will partner with our sales and success teams as a product and accounting systems expert to help win new customer revenue and expand the revenue of existing customers. In this role, you will be responsible for understanding the business requirements of our prospects and delivering personalised live demos. Consultants need to obtain a deep understanding of all aspects of the Payhawk platform so that they can tailor its capabilities to various use cases. Additionally, Consultants will be required to capture and provide customer feedback to the product management team in order to drive product development. Responsibilities  * Develop and maintain expertise in feature functionality and practical application of all our product offerings. * Participate in the RFI/RFP processes and respond to technical questions. * Deliver personalised live product demonstrations. Including Integration demos, workflows and other complex use cases. * Design, validate and document a product configuration and implementation strategy to share with prospective customers. * Provide accounting and/or accounting system expertise. * Partner with Sales teams to enable and provide accounting context to drive new business revenue. * Partner with the local marketing team attending marketing events and supporting content reviews. * Collect and analyse feedback from prospective customers and communicate it with customer success, engineering, and product management teams in order to drive the product roadmap. Requirements  * Minimum of 5+ years of experience in an ERP Implementation Role or similar finance role (E.g. Financial Controller, Head of Finance etc) * Previous SAP experience is a must * Professional Accounting Qualification e.g. ACA/ACCA/CIMA is preferred but not required. * Experience working in both pre-sales and implementation is preferred. * Excellent verbal and written communication, customer service, and interpersonal skills. * Native German speaker * Ability to build relationships with potential customers, understand their environment and introduce new concepts to solve problems. * Ability to balance multiple competing priorities. * Comfort with a fluid, fast-paced environment. * A passion for problem-solving. Company Benefits * 30 days holiday paid leave, plus bank holidays * Competitive compensation package * Additional medical care * Exchange policy to another Payhawk office (Amsterdam, London, Paris, Barcelona, Sofia, Vilnius) * Flexible working hours and opportunity to work from home * Regular team-wide events * Personal assistant service * Multisport card fully funded by us * Opportunity to use the Payhawk product with monthly travel allowance.   Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.