Sr. Manager, Field Engineering

Smartsheet

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. You will work remotely from Germany and will be reporting to Sr. Director, Engineering You Will: * Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. * Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. * Architect multi-agent solutions selecting the right coordination pattern for each customer's workflow characteristics and compliance requirements. * Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. * Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn't done. * Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria. * Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements. * Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality. You Have: * 6–10+ years production software engineering, including 3+ years deploying AI/ML to production. Deep Python; strong TypeScript/JavaScript. * Proven track record leading complex enterprise technical engagements. You've managed customer relationships, navigated security reviews, and delivered production systems organisations depend on. * Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimisation, evaluation frameworks, agent deployment at scale. * System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a junior engineer. * Demonstrated ability to create reusable technical assets that others use in production. You think in platforms, not projects. * Strong written and verbal communication. Architecture documents, runbooks, strategic memos, training materials. Your Deployment Kits are your portfolio. * You leave teams better than you found them. You make sure the people you work with understand what was built, why it works, and how to own it without you. * Ability to travel. This role requires domestic and international travel approximately 25–50% of the time. * Eligible to work in Germany on an ongoing basis. * Fluency in English is required. * BS or MS in Computer Science, a related field, or equivalent industry experience. Nice to Have: * Experience founding or scaling an FDE/solutions engineering function. * Technical founder background. Databricks, AWS Bedrock, or Temporal experience. * Deep domain knowledge in healthcare, financial services, or government. Agent framework contributions (Strands SDK, LangChain, open-source MCP servers). * Proficiency in German/French language will be an added advantage. * Familiarity with AI governance, ethics, and regulatory requirements (e.g. GDPR, UK/EU AI Act). Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. DE Base Salary Pay Range €87,500- 112,500€ EUR   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

Databricks

FEQ327R157 As a Field Engineering Manager, you will lead a team of technical pre-sales Solutions Architects and Solutions Engineers across the Qatar & Africa markets. Your experience partnering with the sales organisation will help drive revenue with the right approach whilst coaching sales and pre-sales teams to work together.  You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions, support complex sales cycles, and build relationships with important partners in large corporations. The impact you will have: * Hire, mentor and grow the pre-sales team for the Qatar & Africa markets * Build a motivated collaborative culture within a hyper-growth team to embody and promote Databricks customer-obsessed, teamwork and diverse culture * Support increased return on investment of SA involvement in sales cycles * Ensure a solution and value-based selling within the field-engineering organization * Display an understanding of needs and revenue potential for accounts in the assigned region * Engage with key customer executives to build and strengthen strategic partnerships * Ensure close alignment with partners and internal services to secure implementation strategies within accounts * Continue to build Databricks' brand as a member of the Leadership team in partnership with Marketing and Sales teams across the region What we look for: * Experience managing a team of successful Big Data, Cloud, or SaaS professionals * Experience in consumption based business environments * Have experience mentoring and scaling technical teams * Success in instituting processes for technical field members to lead efficiency and product focus * Ability to partner and collaborate with Sales and other cross-functional leaders * Passionate about data and AI market and Cloud software models and being able to deliver a strong POV on the value of Databricks solutions * Technical or consulting background either in Data Engineering, Database technologies or Data Science * Strong communication skills.  Note: Location for the role is either Paris or London (i.e. within commutable distance). #LI-hybrid About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

REQ ID: CSQ427R198 Location: Amsterdam, Netherlands - Remote   MISSION The Forward Deployed AI Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services (PS) engagements to help our customers build and productionize first of its kind AI applications with a focus on GenAI. We work cross-functionally to shape long-term strategic priorities and initiatives alongside AI/ML Product, Research, and Engineering. We are looking for a world-class leader to lead and grow our EMEA AI FDE team. In this role, you will lead customers on their AI/ML transformation with Databricks, push the boundaries of our product, recruit and develop top data scientists/machine learning engineers, and manage a portfolio of key EMEA accounts. You will report directly to the Head of EMEA AI FDE. This role can be remote in Europe, but the preference is for candidates to be near a major office location such as London, Amsterdam, Paris, or Munich. Candidates should expect to travel at least once a month. THE IMPACT YOU WILL HAVE: * Lead and scale a world-class AI/ML professional services team, including hiring, mentoring, and building a team structure to support long-term growth and execution at scale * Develop and expand executive relationships with EMEA customers and partners (including VP+, CIO/CDO-level stakeholders), acting as a trusted advisor during complex technical engagements and AI transformations * Align with Field Engineering and Sales Leaders to define joint strategies for strategic accounts and ensure strong delivery coordination across functions * Lead strategic AI PS initiatives, practice development, and standardized delivery processes; design scalable engagement models and reusable solutions for repeatability across the global team * Shape cross-functional collaboration by influencing Product, R&D, and GTM—ensuring voice-of-customer insights and delivery learnings help inform the product roadmap and GTM strategy * Own OKRs for AI-services led accounts, revenue, utilization, and public references * Represent Databricks as a thought leader in AI/ML WHAT WE LOOK FOR: * Extensive experience managing, hiring, and building a team of high-performing data scientists/ML engineers and leaders, with a track record of scaling organizations through developing scalable processes and cultivating leaders * Ability to scope, guide, and sell technical engagements, manage escalations, and ensure successful delivery in enterprise environments * Deep technical expertise in ML, GenAI, and data science, and curiosity to continue to stay up-to-date in this ever-changing field * Experience leading teams building cutting-edge production ML solutions in cloud environments (AWS, Azure, or GCP) * Proven success developing strategy with senior executive stakeholders to define program-level goals, align technical vision, and build trust throughout complex enterprise engagements * Demonstrated experience in cross-functional leadership roles, collaborating with Sales, Product, and GTM teams to drive business impact through AI/ML * “Company-first” mindset * Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience Preferred: * Experience in a customer-facing consulting or professional services leadership role * Experience working with Databricks About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.