VP Customer Success (f/m/d)

Workerbase

We are Workerbase – building an AI platform that digitizes manual manufacturing processes for global brands like Porsche, Siemens, and Bosch. Demand is growing fast. We need a Product Marketing Manager who can translate what we build into messaging that moves markets – and who understands the world of industrial enterprise buyers. If you know how to make complex technology feel obvious to a traditional enterprise audience – keep reading. 👇 ⭐ WHAT MAKES THIS ROLE EXCITING 🏭 Real industry, real stakes. You're not marketing a SaaS tool to software teams. You're helping Bosch, Schaeffler, and Porsche rethink how work gets done on the shopfloor. Your messaging shapes how the world's largest manufacturers make buying decisions. 🧩 Positioning that actually matters. We're early in a category we're helping to define. You'll own how we show up to manufacturing and industrial enterprise buyers – a segment that demands credibility, precision, and proof. 🚀 Full-funnel ownership. From ICP definition and messaging to sales enablement, launch campaigns, and analyst relations – you set the strategy and execute it. No waiting for someone to hand you a brief. 🤖 AI as your operating system. You'll have full latitude to build AI-assisted workflows into how you research, create, and execute – not as an experiment, but as how we actually work. If you've been wanting to operate this way but your current setup won't let you, this is the role. 🏎️ Startup speed, enterprise context. No corporate layers. You'll work directly with founders, product, and sales to shape how Workerbase competes and wins. 🪄 WHAT YOU'LL DO * Own positioning and messaging for Workerbase – across industries, personas, and use cases – anchored in manufacturing and industrial enterprise. * Define and evolve our ICP. You know who we're targeting, why they buy, and what makes them hesitate. * Build and maintain the messaging architecture: value propositions, persona narratives, competitive differentiators. * Enable the sales team with battle cards, pitch decks, case study narratives, and objection-handling frameworks. * Plan and execute product launches – working closely with product to turn new features into market moments. * Drive content strategy for the enterprise buyer journey: thought leadership, customer stories, industry reports. * Develop analyst and influencer relationships in the manufacturing and industrial tech space. * Use AI tools to accelerate content creation, research, and campaign execution. 🤝 YOU'RE A FIT IF YOU * Have 5+ years of product marketing experience in B2B SaaS – ideally with exposure to manufacturing, industrial automation, ERP, MES, or other traditional enterprise verticals. * Know how to speak to enterprise buyers who are skeptical of hype and need to see ROI before they'll move. * Can take a technical platform and turn it into a crisp, compelling story – for a VP of Operations as easily as for a procurement lead. * Use AI tools daily to work faster and smarter – not as a novelty, but as part of how you actually get things done. * Are comfortable being hands-on: you write the copy, build the deck, run the launch – and you enjoy it. * Bonus: Speak German at C1 level or above. * Bonus: You've worked with or sold into manufacturing, logistics, or production environments. * Bonus: You've built a category narrative or repositioned a product in a crowded market. 🎁 WHAT YOU GET * Real ownership from day one – you shape the function, not just fill a role. * A seat at the table with founders, product, and sales leadership. * Flexible, hybrid work setup based in Munich. * Competitive salary and benefits. * Learning budget to keep growing. * Sports & wellness membership via Wellpass. * Stock options to share in our success. * A central Munich office and legendary company events. 🔎 ABOUT US We exist because there's a smarter way to produce. With environmental and demographic challenges ahead, we're on a mission to future-proof the production operations of the world's largest manufacturers. We patch the gap between frontline workers, machines, and data – digitizing manual work with AI in a low-code environment connected to the manufacturer's core IT systems. We believe technology should empower people, not replace them. If you're ready to upend "we've always done it this way" – we want to meet you.

FINN

FINN is Germany’s leading car subscription platform and one of the country's few unicorns in the mobility sector. With over 400 colleagues from more than 50 nations, we are building the future of mobility and making access to your own car more seamless than ever before. What truly makes us proud, however, isn’t just the numbers, but what lies behind them: our strong team drive, the will to challenge the status quo, and the ambition to make a real difference. With us, you have the opportunity to take on direct responsibility in one of the fastest-growing scale-ups in Germany and actively shape our success story. We´re just getting started! More Information: finn.com   Your Role As a Business Development Manager in our Customer Growth team for JobAuto, you work jointly with our VP Customer Growth to develop our new product offering and drive growth with our existing customers for FINN. We have three business areas with our B2C, B2B and B2B2C businesses. Your main initial focus will be with JobAuto (B2B2C) - our youngest and fastest growing business. We are targeting companies of all sizes to help their employees switch to electric mobility through salary sacrifice benefits. It is an entrepreneurial opportunity building one of FINN’s future growth drivers from the start - with the resources and experiences of a successful growth company. With strong project management, conceptual and analytical skills you will advance our JobAuto product, processes and go-to-market strategy and execute growth opportunities. Beyond that you will also take responsibilities for the overall unit and drive initiatives to leverage benefits across customer groups.

Dedale Intelligence

ABOUT DEDALE: Dedale is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10,000 market professionals to deliver on-the-ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers top talents with diverse and international backgrounds. Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors. OUR CULTURE: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG Project Leaders & managers). Our advisory board is extremely high profile, including some of the most successful investors worldwide (incl. Managing Partners of the largest PE and Growth Equity funds, and Tech unicorn entrepreneurs). We seek to develop a dream team of outstanding investment analysts with strong academic and professional achievements and a passion for investing and technology. YOUR OPPORTUNITY: This role offers the opportunity to lead Dedale Intelligence's expansion into Germany, opening our Munich presence from the ground up. You will establish and build the local team, set up our German subsidiary, and develop the commercial activity in the DACH market — owning both the business development and the client relationships from day one. Working hand in hand with our headquarters in Paris, you will shape how Dedale grows in one of Europe's most important markets. YOUR ROLE: 1.Research Leadership * Lead research on software & technology companies and market segments * Build, grow and coach a team of 3–4 analysts and associates, fast growing up to 10, dedicated to research * Collaborate with a team of ~10 highly experienced ex-Tier 1 management consultants at Paris HQ, contributing to the research * Deliver high-quality, valuable deliverables that support decision-making on multi-million euro investments * Communicate directly with very high-profile customers, including fund managing partners, billionaire entrepreneurs, and family office managers 2.Commercial Development * Own client relationships and new business in the DACH market * Build trusted, high-level rapport with PE Partners, M&A Directors, and C-suite leaders, adding value through market intelligence fluency in live conversations and in-person meetings * Drive expansion through a solution-focused approach, identifying cross-sell and upsell opportunities across the account lifecycle * Design and execute account-level growth strategies * Act as the voice of the customer internally, working cross-functionally to ensure product updates and features align with the sophisticated needs of our client base 3.Market Opener * Lead the opening of the Munich office * Lead recruitment locally and embed Dedale's culture * Support the strategic development of the company hand in hand with the founders and leadership team, to build a sustainable and unique differentiation in the market YOUR PROFILE: * Strong track record of operational leadership and delivering measurable results in Germany * 5–7+ years of experience in top-tier management consulting * Entrepreneurial mindset with hands-on experience leading business growth or market expansion * Smart and strategic, but a real operator — comfortable getting things done without a safety net * Clear, confident communicator with strong leadership and stakeholder management skills * Solid understanding of business strategy, digital transformation, and the B2B software landscape * Comfortable working independently in fast-moving environments, with a genuine sense of urgency * Proven experience building and developing high-performing teams from the ground up * Able to deliver impact quickly * Fluent in German and English — essential for client-facing work in the DACH market CHERRY ON THE CAKE: * You like collaborating as a team and delivering your best as an individual * You are passionate about technology, innovation, and investment RECRUITMENT PROCESS: * Introductory call with our Head of HR * Pre-case with our COO & MD * 1 Case Study with our VP * Final on-site interview with Managing Director, CEO, and coffee chat with the team