Store Team Lead – Seminole

Description Position at Wild Fork Foods Store Team Lead When becoming a Team Leader at Wild Fork , you will be supporting store

leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objectives

are met. As leadership support, you will foster collaboration within the team and bring innovative strategies to increase

productivity. By thinking like customers and acting like owners, you will also provide a Personal Chef experience to all guests

and train the sales leaders to do the same. We believe in enjoying every step of your journey. If you have the Passion and Hunger

for growth, come nourish your career at Wild Fork and be part of our growing family! Our Values: Determination, Simplicity,

Availability, Humility, Sincerity, Discipline, Ownership Competencies: Training, Salesmanship and Leadership Position Type:

Full-Time Hourly Compensation: $21 + Monthly Bonus Potential Essential Tasks and Responsibilities: Brand Experience – Delivering

best in class customer service. Deliver a Wild Fork Personal Chef shopping experience to all customers and ensure all team members

have the knowledge and confidence to deliver best in class customer service. Be a true subject matter expert in all our product

categories, have extensive knowledge of all our programs and cascade this down to team members. Take ownership and be an example

to our Sales Leaders by conducting oneself as a Brand Ambassador, showing passion for our people and customers. Show determination

to handle complaints from customers and partner with Customer Service and QA as outlined in SOPs for customer complaints. Ensure

all employees adhere to the company’s policies and guidelines. Leading People – Sincerity in training and developing our

colleagues. Conduct on-the-job training for all new joiners to work with discipline . Ensure they receive onboarding, on-the-job

training, complete online learning, product knowledge training and understand the tools and goals of the company. Collaborate with

the SSL (Store Manager) to ensure all new joiners’ schedule s allow for 2 weeks of shadowing and training. Lead continuous

training programs and promote full participation in the simplest and most efficient ways (including but not limited to: Chew on

This, Wild Chef, Product Training, new processes, etc.) Attend marketing and new product training calls, and work with the SSL to

ensure all employees receive detailed information and training on upcoming campaigns, products, events, etc. Collaborate with SSL

to evaluate employee performance and identify training needs. With humility , supervise and motivate Sales Leaders to perform

their best. Operational Excellence – Ownership : C ommitted to the results and focuses on details. Assist the SSL in planning and

implementing exciting strategies to attract customers with local marketing for the location. Coordinate daily customer service

operations (e.g., sales processes, orders, inventory). Have a working knowledge of company goals, KPIs and the store’s performance

and determination to drive sales results. Track the progress of weekly, monthly, quarterly, and annual objectives. Available to

serve as the SSL’s support to cover activities in their absence, checking and monitoring sales, KPIs, inventory activities, money

handling, marketing campaign updates, pricing, operational tasks etc. Monitor and maintain store inventory, have working knowledge

of on hand and out of stock products to communicate with the team and the customer. Execute other related duties as assigned.

Qualifications: High school diploma or equivalent p referred not required 2+ years of customer service experience in retail,

hospitality, or restaurant is required Minimum 1-2 years of leadership or management experience in a retail, grocery, or

high-volume customer service environment Excellent verbal communication skills, with the ability to communicate effectively with a

wide range of people, by showing interest and carefully listening to their needs required Enjoy interacting and engaging with

customers and team members. Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the

business The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings, weekends

and holidays. Work with integrity as part of a team towards a shared vision while respecting the opinions of others. Takes

initiative and is able to collaborate with the SSL on the implementation of new ideas. Systems capabilities preferred: SAP Order

Management Systems Microsoft Office Physical Demands and Work Environment: Physically able to exert up to 50 pounds of force

Occasional exposure to extreme temperatures – walk-in freezers Stand/walk for up to 8-10 hours Frequent movement within the store

to access various departments, areas, and products Benefits & Perks: Medical, Dental & Vision Insurance 401 ( k ) Retirement Plan

Higher Education Programs Vacation Time, Paid Holiday s & Birthday PTO Monthly Bonus Potential WF Unlimited – Free Shipping Chew

On This – One give away product a month Wild Chef – Allowance per month to shop in our store EOE , including disability/vets