
Luminovo · 🇺🇸 New York (hybrid)
🚀 YOUR ROLE Are you passionate about helping customers and teams get the most out of a powerful B2B platform? Do you enjoy turning complex product changes int...
Are you passionate about helping customers and teams get the most out of a powerful B2B platform? Do you enjoy turning complex
product changes into clear, helpful content, and solving technical questions along the way?
Then it’s an exciting time to join Luminovo. We’re scaling our product enablement function, both internally for our
customer-facing teams and externally for our customers. As a Product Enablement Specialist, you’ll own and scale how product
knowledge flows across Luminovo and out to our customers: from our Help Center and FinAI chatbot in Intercom, to the monthly
product newsletter, to hands-on training in LumiAcademy.
To be successful in this role, you must excel in the following performance objectives:
Customer support & experience
first response time and time-to-close low.
manage outbound messages (banners, pop-ups, product tours, newsfeed).
Reporting & insights
rate, conversation volume, CSAT) and surface insights for better decisions.
Collaboration & gluework
feature adoption.
the actions they require.
communication.
but nothing further west (no Mountain, Pacific, or US West Coast). This keeps your day overlapping with US customers, so you
can support them in real time, while still sharing enough working hours with the team in Germany to collaborate.
York office.
Just so you know – we purposefully did not create a standard list of minimum qualifications for this role. We care much more about
your motivation and ability to help us accelerate technical progress than we care just about your CV. If you're interested to find
out more about why we banned requirements from our performance profiles – see here.
We don't need you to be an expert in the electronics industry today. But you have to be willing to dive into it to understand our
potential customers' unique situations and how our software tools can create value for them.
Luminovo is the first electronics supply chain platform that unites all data, processes, and stakeholders in the trillion-dollar
electronics industry.
We fundamentally believe that technology is the best tool that humankind has developed to tackle the biggest challenges we face as
a society today. And we want to do our share in accelerating technological progress.
We bring innovations to life faster and cheaper by creating a more connected and resilient electronics supply chain.
To date, over 300 active customers worldwide are working with us towards this shared goal. Supported by leading investors such as
Cherry Ventures, General Catalyst/LaFamiglia, Chalfen Ventures, and others, we have raised more than €20 million.
Our core principles: putting people first & building great things
As a remote-first company headquartered in Munich, our brilliant team is spread across cities including Munich, New York, Austin,
Calgary, Berlin, London, Valencia, Nairobi, and Verona, among others. 🌍
Our team includes a mix of product enthusiasts, people advocates, business masterminds, and engineering experts. Among us are
graduates from institutions like Stanford University and the University of Cambridge, as well as talented individuals with
unconventional CVs. What matters most is their drive to build great things.
We provide an authentic environment based on psychological safety to empower Luminerds from various backgrounds to succeed, grow,
and focus on impact. Putting people first means that we deeply care about who our employees are, what makes them unique, and what
they excel at.
See what employees and candidates have to say about Luminovo on kununu and Glassdoor.
🚀 YOUR ROLE Luminovo builds software that powers the electronics supply chain, and we're scaling our North American team. We're looking for a Solutions Engineer to be the technical backbone of our go-to-market momentum. You'll work at two critical moments in the customer journey. In pre-sales, you join calls with our Account Executives to run technical demos and build credibility with electronics-industry experts. In onboarding, you own a new customer's first weeks: configuration, training, and getting them to value fast. What you'll do * Join AE-led sales calls to demo the platform's technical capabilities, then hand back to the AE for the close * Run technical deep dives and build tailored ROI cases for OEM and EMS prospects, so AEs can focus on the commercial close * Own customer onboarding for the first 4 to 8 weeks: tenant configuration, training, and time-to-value * Build deep expertise in the Luminovo platform and the electronics-manufacturing landscape * Spot implementation risks early and keep projects on track and on budget * Turn what you learn in the field into prioritized, revenue-anchored feedback for our Product team Who you are * You know the electronics manufacturing world * You have a technical foundation; a degree in a science or engineering field is a plus * You're early in your career, hungry, and ready to hustle in a role you can grow with * You ramp fast across modules and industry areas — breadth and quick learning matter more than deep specialization in any one area * You can hold your own in a technical conversation with an industry expert, and explain complex things simply * You're a US person (citizen or permanent resident), authorized to work in the US Why Luminovo * Join the North American expansion of a well-funded European scale-up with 300+ customers * A role at the technical heart of how we sell and onboard, with room to grow as the team grows * AI at the core of the product, not a marketing slide * Collaborative, international team with offices in Munich, Berlin, and New York ⚡️ Skills, knowledge, and expertise Just so you know — we purposefully did not create a standard list of minimum qualifications for this role. We care much more about your motivation and ability to help us accelerate technical progress than about your CV. (Why we banned requirements from our job descriptions) Work setup Hybrid from one of our US hubs — New York City or Austin, TX — strongly preferred. Travel We meet regularly for team retreats and selected industry events, so expect occasional travel. We cover the costs. 🤓 Whom you'll be working with * Sam Mason — your hiring manager and Solutions team lead * Rachel — your closest day-to-day collaborator on the customer-facing motion * The wider Solutions team: Mark Allen, Ines, and Marton * Our Account Executives, whom you'll join on pre-sales calls * Customer Success, who take the handoff after a successful onboarding * Product & Engineering, to turn what you learn in the field into the roadmap ⚡️ ABOUT LUMINOVO Luminovo is the first electronics supply chain platform that unites all data, processes, and stakeholders in the trillion-dollar electronics industry. We fundamentally believe that technology is the best tool that humankind has developed to tackle the biggest challenges we face as a society today. And we want to do our share in accelerating technological progress. We bring innovations to life faster and cheaper by creating a more connected and resilient electronics supply chain. To date, over 300 active customers worldwide are working with us towards this shared goal. Supported by leading investors such as Cherry Ventures, General Catalyst/LaFamiglia, Chalfen Ventures, and others, we have raised more than €20 million. Our core principles: putting people first & building great things As a remote-first company headquartered in Munich, our brilliant team is spread across cities including Munich, New York, Austin, Calgary, Berlin, London, Valencia, Nairobi, and Verona, among others. 🌍 Our team includes a mix of product enthusiasts, people advocates, business masterminds, and engineering experts. Among us are graduates from institutions like Stanford University and the University of Cambridge, as well as talented individuals with unconventional CVs. What matters most is their drive to build great things. We provide an authentic environment based on psychological safety to empower Luminerds from various backgrounds to succeed, grow, and focus on impact. Putting people first means that we deeply care about who our employees are, what makes them unique, and what they excel at. See what employees and candidates have to say about Luminovo on kununu and Glassdoor.
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs is looking for our first Music Product Specialist to lead the commercial adoption of our AI Music platform. This is a highly strategic, customer-facing role that sits at the intersection of product, sales, and the music industry. As our music offering continues to scale, we're looking for someone who combines deep expertise in the music ecosystem with a strong enterprise sales background. You will become the go-to expert on our music products, partnering closely with Account Executives to help customers understand how AI can transform music creation, production, and licensing workflows. Your success will be measured by driving product adoption, enabling the sales organization, influencing product direction through customer feedback, and helping close strategic opportunities where music expertise is essential. IN THIS ROLE YOU WILL * Serve as the subject matter expert for ElevenLabs' Music products, supporting enterprise sales opportunities from discovery through deployment. * Partner closely with Account Executives throughout the sales cycle, providing product expertise, customer education, and strategic guidance on music-specific use cases. * Drive adoption of our Music platform across enterprise customers in Media & Entertainment, technology, gaming, advertising, publishing, and other creative industries. * Build relationships with key stakeholders across the music ecosystem, including DSPs, music technology companies, record labels, publishers, creators, and enterprise buyers. * Deliver compelling product demonstrations and workshops that showcase the capabilities and business value of our Music products. * Collaborate closely with Product, Engineering, Marketing, and Customer Success to bring customer feedback into product development and go-to-market strategy. * Develop scalable enablement materials, best practices, and sales playbooks to help the broader commercial organization successfully position our Music products. * Stay ahead of emerging trends in AI, music technology, and the evolving music industry to help shape ElevenLabs' long-term strategy. REQUIREMENTS * 5+ years of quota-carrying enterprise technology sales experience. * Proven experience selling into or working with digital service providers (DSPs), digital audio workstations (DAWs), Media & Entertainment companies, or enterprise music buyers. * Deep understanding of the music industry, including music production workflows, licensing, creator ecosystems, and music technology. * Ability to translate complex technical capabilities into compelling customer value propositions. * Strong executive communication skills with experience presenting to both business and technical stakeholders. * Highly collaborative with a passion for partnering across Sales, Product, Engineering, and Customer Success. * Comfortable operating in a fast-paced startup environment where you'll help define the role as the business grows. BONUS POINTS * Experience launching or driving adoption of a new AI or enterprise software product. * Previous experience in Product Management, Product Marketing, Solutions Consulting, or Sales Engineering. * Experience with generative AI, audio technologies, or creative tooling. * Existing relationships across the music industry, including DSPs, labels, publishers, music technology companies, studios, or major enterprise customers. * Passion for AI and the future of music creation.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. We’re looking for a Group Product Manager to lead our Compliance Agent Experience product team. This team owns the internal tooling and automated experiences used by our operational Compliance teams to execute Coinbase’s Financial Crime programs, including AML Transaction Monitoring (TMS), KYC, Enhanced Due Diligence (EDD), and Sanctions/Screening. In this role, you will drive an automation‑first roadmap that helps Compliance specialists and investigators efficiently triage alerts, investigate risk, document decisions, and take action-so humans can focus on high‑risk, high‑judgement work while the platform handles repeatable tasks at scale. You’ll build the next generation of AI‑powered and workflow‑driven investigation experiences (human‑in‑the‑loop), with a goal of materially improving investigation quality, cycle time, and operational efficiency while meeting stringent regulatory, security, privacy, and auditability requirements. You’ll lead a distributed team of product managers, technical program managers, and designers across North America and India, guiding them to define and deliver secure, reliable, and intelligent systems that support global Compliance Operations, serving 100M+ customers worldwide. You’ll report to a product leader responsible for CX agent-facing tooling platforms and will partner closely with Engineering, Data Science/ML, Compliance Program owners, and CX Compliance Operations to align on strategy, define measurable outcomes (e.g., quality, throughput, automation, average handle time), and drive execution across the Compliance tooling ecosystem (including core case/investigation surfaces, reporting, and integrated workflows across multiple internal systems). What you’ll be doing: * Own all facets of the Compliance CX Agent Experience product area from vision and strategy through execution, delivery, and continuous improvement - focused on AML/financial crime operations (TMS, KYC, EDD, Sanctions/Screening). * Define and execute a multi‑year roadmap for Compliance investigation experiences, balancing scale, investigator effectiveness, regulatory commitments, and platform resiliency. * Drive automation-first and AI-assisted investigation workflows (human-in-the-loop), while ensuring explainability and appropriate controls. * Deeply understand investigator and specialist workflows to identify the highest-impact opportunities for automation and to reduce handle time, improve accuracy/consistency, and increase automation safely. * Partner with Engineering, Design, Data Science/ML, Compliance, and Ops to deliver seamless tooling that integrates the right data at the right time, reduces swivel-chair, and improves end-to-end investigation throughput. * Establish clear success metrics and instrumentation for Compliance tooling (e.g., investigation cycle time, AHT, escalation rates, rework, QA outcomes, false positive reduction enablement, automation adoption). * Proactively address security, privacy, risk, and compliance requirements including access controls, data retention, audit trails, model governance, and regulator-ready reporting—without compromising usability for frontline teams. * Drive build vs. buy and vendor strategy for investigation enablement (e.g., OSINT, case enrichment, LLM tooling) and lead evaluations/RFPs in partnership with Compliance, Legal, Security, and Procurement. * Operate as a product leader across stakeholders - communicate strategy, tradeoffs, and progress to executive and cross-functional audiences through regular business reviews and program updates. * Develop and mentor a globally distributed product group, setting high standards for product quality, operational excellence, and execution rigor. What we look for in you: * Demonstrated AI fluency with proven ability to accelerate product management, design and development. * 10+ years of Product Management experience, with a proven track record of shipping consumer products at a global scale. * 5+ years of experience launching successful products in fintech, DeFi, or similarly complex domains. * 5+ years of leading and developing Product Management teams. * Product vision & execution: Proven ability to translate bold ideas into delightful, impactful features with measurable results. * User obsession: Relentless focus on creating intuitive, trustworthy, and scalable payment experiences * Cross-functional leadership: Able to align diverse stakeholders—from engineers to compliance teams—behind a shared vision. * Analytical skills: Skilled at market sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support solutions, such as chatbots, LLM-based assistants, or automation workflows. * Demonstrated unlimited curiosity: proactively researching, identifying, experimenting with and adapting new technologies and vendors. * Excellent written and verbal communication skills. * Ability to thrive and perform under pressure. Nice to haves: * Experience building products for AML, transaction monitoring, investigations, sanctions screening, KYC/EDD, or adjacent financial crime operations. * Familiarity with auditability, model risk management, and regulator-facing requirements for systems used in compliance investigations. * Experience with human-in-the-loop design patterns and quality programs (QA/QC), particularly in operational decisioning environments. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $243,865—$286,900 USD * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.