
ElevenLabs · New York
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first hum...
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of
businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's
most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was
$11B - multiples of 11, always.
monitoring, and reliability necessary to deploy voice and chat agents at scale.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are
researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact,
we want to hear from you.
to operations.
the boundaries of what’s possible.
immediate role and responsibilities.
and Italy.
ElevenLabs is looking for our first Music Product Specialist to lead the commercial adoption of our AI Music platform. This is a
highly strategic, customer-facing role that sits at the intersection of product, sales, and the music industry.
As our music offering continues to scale, we're looking for someone who combines deep expertise in the music ecosystem with a
strong enterprise sales background. You will become the go-to expert on our music products, partnering closely with Account
Executives to help customers understand how AI can transform music creation, production, and licensing workflows.
Your success will be measured by driving product adoption, enabling the sales organization, influencing product direction through
customer feedback, and helping close strategic opportunities where music expertise is essential.
through deployment.
strategic guidance on music-specific use cases.
publishing, and other creative industries.
labels, publishers, creators, and enterprise buyers.
products.
development and go-to-market strategy.
successfully position our Music products.
strategy.
Entertainment companies, or enterprise music buyers.
technology.
major enterprise customers.
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As Corporate Lead, you will be the strategic force behind scaling and optimizing our commercial AE organization. You’ll own both revenue outcomes and team performance. In this role, you will: 1. Set go-to-market strategy, quotas, segmentation, and territory design across U.S. commercial accounts. 2. Lead, coach, and scale a team of Corporate AEs - recruiting, enabling, and driving results. 3. Monitor pipeline health, forecast, and improve conversion metrics across stages. 4. Define sales playbooks, sales motions, objection frameworks, and deal models tailored to voice AI / conversational use cases. 5. Partner with marketing, product, growth, and customer success to align messaging, positioning, and cross-sell/expansion motion. 6. Build feedback loops - gather insights from prospects and clients to guide product roadmap. 7. Own key, strategic deals yourself (especially early / major logos) to lead by example. REQUIREMENTS * 5+ years of SaaS / technology sales experience as a top performer; prior sales leadership experience (2+ years) preferred. * Proven track record scaling AE teams and surpassing revenue targets. * Deep understanding of sales metrics, funnel optimization, and sales process best practices. * Experience selling technical / AI / API solutions to senior stakeholders. * Excellent communication, stakeholder management, and cross-functional collaboration. * Ability to thrive in a fast, ambiguous, high-growth environment. LOCATION This role is remote-first, so it can be executed from anywhere in the U.S., with the ability to operate between GMT-4 and GMT-7 timezones required. We'd love for you to be based in New York, where you can work out of our office, but it's not a requirement. #LI-remote
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE You will own the full commercial relationship and customer success across a book of 25 to 50 enterprise accounts - the builders, innovators, and product teams at companies between 2,000 and 10,000 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction. This is a high-impact, high-depth role. You'll manage a focused book while building the executive relationships, success plans, and expansion motions that drive meaningful outcomes at scale. If you love the challenge of going deep with complex organizations while keeping commercial momentum, this role was built for you. On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value. Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs' expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don't just retain customers, they grow with them. COMPENSATION This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 70% net revenue retention (NRR) and 30% product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis. REQUIREMENTS * 5 to 7 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products - you have specific, quantified wins at the enterprise level and you can speak to them clearly * You own revenue outcomes end to end at the enterprise level - quota, retention, and expansion - and you run the full expansion motion yourself without a sales handoff * You've been in deals where the champion and the economic buyer aren't on the same page, and you know how to navigate that without losing the relationship or the deal * You can hold a technical conversation with a developer or engineering team and earn their trust - familiarity with AI concepts, API integrations, and SDKs is a must * You use product data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn * You can present to a C-suite, troubleshoot with an engineering team, and close with a procurement lead - sometimes in the same week - and you make each conversation count Preferred * Experience in the voice AI, audio AI, or conversational AI space * Experience selling or expanding into multiple products within a platform LOCATION This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. #LI-remote
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale. ABOUT THE ROLE: As Business Development Representative you play a crucial role in scaling our business in North America by enhancing our revenue engine to become more predictable and scalable. You will be a key driver of revenue by actively sourcing new business - with a focus on enterprise customers. AREAS OF OWNERSHIP: * Build the revenue engine together with the revenue growth team and our enterprise account executive team. * Find, analyze and evaluate new market growth opportunities and build outreach plans to seize new customer opportunities. * Build and take ownership of the sales pipeline, generating outbound leads and develop new sales opportunities. * Build and nurture relationships with clients, providing them with insights to Parloa's innovative conversational AI platform. * Assess client challenges, align with their needs, and showcase how Parloa's platform can deliver value and a strong return on investment. OUR BDR TECH-STACK: LinkedIn Sales Navigator, Salesforce, Outreach, Vidyard, Seamless, Apollo, Zoominfo WHO YOU ARE: * A BA/BS from an accredited university * 1-2 years of experience in a fast past pace sales environment, ideally in the SaaS industry * Experience crafting outbound sequences, including personalized and relevant messaging * Excellent written/verbal communication skills * Not afraid to pick up the phone and call prospects * Born to network - we’re building relationships within complex enterprise environments * Highly organized and knows how to prioritize when working on multiple projects at the same time * Coachable and always looking/willing to learn and grow * Comfortable working in a fast-paced and dynamic environment * A self-starter who is dedicated, hungry, and driven to succeed OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Salary Range $80,000—$108,000 USD ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.