AI Product Manager, Professional Services på Stripe i New York/ San Francisco
Stripe · New York/ San Francisco
AI Product Manager, Professional Services
WHO WE ARE
ABOUT STRIPE
Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the
most...
WHO WE ARE
ABOUT STRIPE
Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the
most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission
is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
ABOUT THE TEAM
The Global Transformation Team is a small, high-leverage team with a global remit. We lead the programs that transform how ProServ
works, so our users realize the full value of Stripe faster. That means making ProServ AI-native, building one prescriptive
methodology that scales worldwide, and creating the knowledge systems that make every engagement smarter than the last. We care
about craft, consistency, and landing change, not just shipping it. Everything we build is global by default, AI-native by design,
and built to stick. If we do this well, the model we prove here becomes the blueprint for how Stripe transforms itself everywhere.
WHAT YOU’LL DO
As AI Product Manager for ProServ, you will own the roadmap that makes ProServ AI-native — sitting at the intersection of AI
strategy, engineering execution, and organisational change. You will operate with significant autonomy and a high degree of
ambiguity. The ability to influence without authority, build momentum x-geo, and translate strategic intent into real-world
delivery is essential.
Own the AI product roadmap for ProServ
Deeply understand the needs of ProServ users by spending time with our teams, observing patterns across their feedback, and
interrogating our data. We are users first, every roadmap decision should trace back to making their experience better
Translate this into an AI strategy including a prioritised, executable product roadmap
Work closely with the ProServ leadership team to align roadmap decisions with broader transformation objectives
Track progress, surface blockers, and maintain momentum across concurrent workstreams
Coordinate a global community of SMEs
Manage and motivate a distributed network of contributing engineers and consultants (who do not report directly to you) across
all geographies contributing to AI initiatives. This requires you to collaborate egolessly
Structure their contributions into meaningful, well-scoped work streams with clear ownership and outcomes
Identify opportunities to leverage existing Product investments in AI rather than building from scratch
Drive AI execution and adoption
Work with the team to ensure new AI tools and capabilities are adopted globally
Develop frameworks and playbooks that help ProServ teams embed AI into their day-to-day
Surface insights from the field back into the product roadmap
You default to action. You move with urgency and focus. You'd rather ship something imperfect and iterate than wait for perfect
alignment
Govern and Communicate AI Initiatives
Prepare and present updates to the AI SteerCo including the global Head of ProServ
Maintain clear documentation, decision logs and progress tracking across all AI work streams
Proactively manage stakeholder expectations and communicate trade-offs clearly
WHO YOU ARE
Technical Credibility
Strong enough technical foundation to hold your own in engineering conversations — you don't need to write the code, but you
need to understand what's being built, why, and what good looks like
Familiarity with AI concepts, tooling and the current landscape — including agentic AI, LLMs, and workflow automation
Experience working alongside engineers and a track record of earning their respect
Strategic and Organizational Thinking
Ability to connect day-to-day execution to a longer-term strategic narrative
Comfortable operating in ambiguity and building structure where little exists
Experience in transformation, consulting, or change management environments is a strong plus — this is not a purely technical
PM role
Influence and Interpersonal Intelligence
Exceptional ability to influence without authority across geographies, seniority levels and functions
Politically astute — able to read room dynamics, navigate competing agendas, and build trust with diverse stakeholders
A natural community builder who brings energy and momentum to cross-functional groups
Communication and Presence
Confident communicator who easily translates complex technical data into executive insights.
Strong written communication skills for documentation, updates and async collaboration across time zones
Fluent in both engineer-speak and business-speak
MINIMUM REQUIREMENTS
5+ years of experience in a product, transformation, technical consulting or similar role
Experience in a global SaaS, technology or professional services environment preferred
Non-traditional backgrounds welcome. We care more about how you think and operate than the title on your CV
WHY YOU SHOULD APPLY
This is a rare opportunity to help shape how a global Professional Services organization transforms itself through AI. You will
have direct access to senior leadership, genuine ownership of a high-visibility agenda, and the freedom to build something
meaningful.
The work is complex, the stakeholders are numerous, and the pace is fast. If you are energized by that environment and want to do
work that actually matters, this is the role for you.
ABOUT US
Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal
teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing
thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters:
judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and
Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through
acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and
campaigns featuring Jude Law.
Joining Legora means three things.
* We lean in: ownership over titles, outcomes over intentions.
* We fight for excellence: high standards, direct, ego-free feedback.
* We grow together: as a team and with our customers.
Mission before ego. Everyone contributes. No one coasts.
If you’re driven by impact, pace, and raising the bar. This is the place.
THE ROLE
We are hiring a Senior PMM, Pricing & Packaging to own how Legora prices and packages the Legora aOS platform — translating the
depth of a vertical legal operating system into commercial structures that make sense to the buyers who evaluate it.
Pricing is where positioning meets revenue. Legora isn't a seat-based horizontal tool being priced like one — it's an operating
system with agents, workflows, and practice-specific capability that different buyers value differently. A GC evaluating in-house
legal AI and a managing partner evaluating a firm-wide deployment aren't paying for the same thing, even when they're looking at
the same platform. This role exists to make sure our pricing and packaging reflect that: capturing the value we create, staying
legible to buyers and sales alike, and evolving as fast as the product does.
The ideal candidate has spent the better part of a decade in pricing, packaging, or monetization-focused product marketing at
high-growth enterprise SaaS or AI companies. They think in frameworks and are equally comfortable building a willingness-to-pay
model and writing the one-pager that explains a new package to the field. They know how to partner with GTM, Finance, and Product
without letting any one function pull pricing in a direction the market won't bear.
What You’ll Do
* Pricing strategy: Own Legora's pricing architecture across segments — in-house legal teams and law firms — ensuring price
reflects value delivered.
* Packaging architecture: Design and evolve how all Legora capabilities are bundled into packages that are easy for buyers to
understand and easy for GTM to sell.
* New product monetization: Define pricing and packaging for product lines as they launch, in lockstep with the teams building
them.
* Market & competitive intelligence: Collaborate with the competitive strategist on ongoing win-loss and competitive pricing
analysis to keep our model sharp against how the market is evolving, particularly as AI-native pricing models mature.
* Sales enablement: Build the guidance, talk tracks, battlecards, and deal-desk tools that help sales price and structure deals
with confidence, including for non-standard or strategic deals.
* Cross-functional alignment: Partner with Finance, Sales, RevOps, and Product leadership to land pricing changes without
disrupting the pipeline or the field.
* Buyer research: Run willingness-to-pay and value-perception research across in-house and law firm buyers to keep pricing
grounded in how they actually make decisions.
What You Bring
* 6–8+ years in product marketing, pricing, or monetization roles, with substantial time owning pricing or packaging strategy at
scale
* Deep experience pricing AI, SaaS, or workflow products for enterprise or professional services buyers — legal a strong plus
* Comfortable moving between quantitative rigor (pricing models, elasticity, willingness-to-pay) and clear, persuasive writing
that sales and buyers can actually use
* A track record of shipping pricing or packaging changes that held up commercially and organizationally, not just on a
whiteboard
* Demonstrated ability to partner with Finance and Sales leadership without losing sight of the buyer
* Exceptional writing. You should be able to point to something you've written and defend every word
* Operates with conviction in ambiguous environments and doesn't need a large support structure to produce great work
* Based in or willing to relocate to Stockholm, London, or New York City
What’s In It For You
* Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
* Competitive package: Comprehensive salary, benefits, and tools for success.
* Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
* In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
* Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
Medical, Dental & Vision
* Multiple medical plan options through Aetna and Kaiser Permanente
* HSA or Healthcare FSA (based on plan selection)
* Dental plans via MetLife
* Vision plans via Vision Care
Family Support
* Generous parental leave
* Free access to Maven Clinic
* Dependent Care FSA
* Free One Medical membership for employees and dependents
Additional Perks
* Pre-tax commuter benefits
* Life Insurance + STD/LTD
* 401(K) with generous company match
* Unlimited PTO
* Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and
more
Legora is an Equal Opportunity Employer
At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity
employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people
of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression,
sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
ABOUT US
Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal
teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing
thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters:
judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and
Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through
acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and
campaigns featuring Jude Law.
Joining Legora means three things.
* We lean in: ownership over titles, outcomes over intentions.
* We fight for excellence: high standards, direct, ego-free feedback.
* We grow together: as a team and with our customers.
Mission before ego. Everyone contributes. No one coasts.
If you’re driven by impact, pace, and raising the bar. This is the place.
We are hiring a Senior PMM, Pricing & Packaging to own how Legora prices and packages the Legora aOS platform — translating the
depth of a vertical legal operating system into commercial structures that make sense to the buyers who evaluate it.
Pricing is where positioning meets revenue. Legora isn't a seat-based horizontal tool being priced like one — it's an operating
system with agents, workflows, and practice-specific capability that different buyers value differently. A GC evaluating in-house
legal AI and a managing partner evaluating a firm-wide deployment aren't paying for the same thing, even when they're looking at
the same platform. This role exists to make sure our pricing and packaging reflect that: capturing the value we create, staying
legible to buyers and sales alike, and evolving as fast as the product does.
The ideal candidate has spent the better part of a decade in pricing, packaging, or monetization-focused product marketing at
high-growth enterprise SaaS or AI companies. They think in frameworks and are equally comfortable building a willingness-to-pay
model and writing the one-pager that explains a new package to the field. They know how to partner with GTM, Finance, and Product
without letting any one function pull pricing in a direction the market won't bear.
What you'll do
* Pricing strategy: Own Legora's pricing architecture across segments — in-house legal teams and law firms — ensuring price
reflects value delivered.
* Packaging architecture: Design and evolve how all Legora capabilities are bundled into packages that are easy for buyers to
understand and easy for GTM to sell.
* New product monetization: Define pricing and packaging for product lines as they launch, in lockstep with the teams building
them.
* Market & competitive intelligence: Collaborate with the competitive strategist on ongoing win-loss and competitive pricing
analysis to keep our model sharp against how the market is evolving, particularly as AI-native pricing models mature.
* Sales enablement: Build the guidance, talk tracks, battlecards, and deal-desk tools that help sales price and structure deals
with confidence, including for non-standard or strategic deals.
* Cross-functional alignment: Partner with Finance, Sales, RevOps, and Product leadership to land pricing changes without
disrupting the pipeline or the field.
* Buyer research: Run willingness-to-pay and value-perception research across in-house and law firm buyers to keep pricing
grounded in how they actually make decisions.
What you'll bring
* 6–8+ years in product marketing, pricing, or monetization roles, with substantial time owning pricing or packaging strategy at
scale
* Deep experience pricing AI, SaaS, or workflow products for enterprise or professional services buyers — legal a strong plus
* Comfortable moving between quantitative rigor (pricing models, elasticity, willingness-to-pay) and clear, persuasive writing
that sales and buyers can actually use
* A track record of shipping pricing or packaging changes that held up commercially and organizationally, not just on a
whiteboard
* Demonstrated ability to partner with Finance and Sales leadership without losing sight of the buyer
* Exceptional writing. You should be able to point to something you've written and defend every word
* Operates with conviction in ambiguous environments and doesn't need a large support structure to produce great work
Legora is an Equal Opportunity Employer
At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity
employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people
of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression,
sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
