
Gradient Labs · New York
AT GRADIENT LABS, WE'RE BUILDING THE AI CUSTOMER OPERATIONS PLATFORM FOR FINANCIAL SERVICES. Founded in 2023, we now work with some of the biggest names in ba...
AT GRADIENT LABS, WE'RE BUILDING THE AI CUSTOMER OPERATIONS PLATFORM FOR FINANCIAL SERVICES.
Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents,
purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they
give product and operations teams the visibility and control to trust every outcome.
We're a team of builders from companies like Monzo, Wise, Mastercard, Revolut and Google. If you're excited to tackle some of the
hardest problems in AI and help shape the future of customer operations, we'd love to hear from you.
This is a foundational role for our GTM motion. You'll own the systems and signals behind how we identify, segment, and reach our
ICP, stitch our BDR, marketing, and sales ops into one streamlined operation, and be a critical partner to our AEs and our Head of
Marketing in turning those signals into pipeline.
tightly defined core ICP. You'll define the right way to do that for each of our segments and run it consistently.
low-volume, high-frequency, high-quality outbound: combining email and LinkedIn into multi-touch plays that land with our
personas, managing domains and deliverability, owning reply handling, and auditing success.
accounts, and make sure no signal goes to waste.
CommonRoom, LGM, Apollo, and Instantly. You'll bring a point of view on how these should fit together, build the integrations
and workflows that make them one system, and keep iterating so the whole thing gets better month over month.
building, which categories and tools are emerging, what's working in practice vs. what's hype.
You've run strong account-based motions before.
system that compounds. You're fluent in tools like HubSpot, Clay, and Apollo but you treat the tools as interchangeable; the
operation is the point.
creative about what AI can take off your plate.
week.
with a recommendation rather than more activity.
This is a unique chance to be part of a team working with cutting-edge technology to reshape how businesses will operate in the
future. Over the next 10 years, every company will need to embrace AI-powered operations to stay competitive, and this role puts
you right in the middle of that transformation.
You’ll tackle challenging and new problems, work with some of the most exciting brands across different industries, and be
surrounded by a passionate, smart team that’s driven to build something groundbreaking
About us: Causaly is redefining how humans acquire knowledge and develop insights in biomedicine. Our AI-powered platform enables researchers and decision-makers to discover and interpret evidence from millions of scientific publications, clinical trials, regulatory documents, and other complex data sources in minutes. We are building the world’s most advanced biomedical knowledge platform, powered by a high-precision Knowledge Graph and GenAI capabilities. Our technology is already used by leading biopharmaceutical organizations to accelerate drug discovery, improve safety, and drive better decision-making. Backed by top-tier investors including ICONIQ, Index Ventures, Pentech, and Marathon, we are scaling rapidly and expanding our product suite and market presence. We are looking for a highly proactive, technically curious GTM Engineer/RevOps Manager to help us build and evolve a modern, AI-native go-to-market engine at Causaly. This is not a traditional RevOps role. We are not looking for someone to “run HubSpot” or maintain existing processes. Instead, we want a builder: someone who moves fast, experiments, automates aggressively, and is excited to wire together tools, data, and workflows that directly support revenue teams. HubSpot will be your starting point, but not your end state. Over time, this role will extend across enrichment, outbound automation, AI tooling, and the broader GTM technology stack. This role is ideal for someone highly analytical who is hungry to learn, comfortable with ambiguity, and motivated by shipping improvements quickly rather than designing perfect systems upfront. What You Will Do: Build and Own GTM Systems * Own HubSpot as our core GTM system, including pipelines, properties, workflows, routing, sequences, and reporting. * Improve data quality and reliability through automation, validation, and enrichment. * Continuously simplify and refactor GTM processes as the business scales. Design Automation and Run AI-native Systems * Design and implement event-based and trigger-based workflows (e.g. funding events, org changes, intent signals). * Build and iterate on enrichment and outbound workflows using tools such as Clay and similar platforms. * Reduce manual work across Sales, Marketing, and CS through aggressive automation. Own Data Flows and Visibility * Own data flow and synchronisation across the GTM stack, ensuring systems stay aligned and reliable. * Build dashboards and monitoring to surface pipeline health, activity, and data quality issues. * Proactively identify and fix breakpoints in GTM workflows before they impact teams. Operate with Speed and Ownership * Identify GTM friction points and fix them without waiting for perfect requirements. * Move quickly from idea to implementation, prioritising velocity and impact over perfection. * Take full ownership of outcomes, not just inputs. Partner with GTM Teams * Work closely with Sales (including the SVP of Sales), Marketing, and Customer Success to understand real commercial needs. * Translate GTM problems into technical solutions and ship improvements quickly. * Document systems and workflows so they scale beyond the individual. What We Are Looking For: This role prioritises mindset and execution ability over seniority. You are likely a strong fit if you: * Have 3-7 years of experience in RevOps, Sales Ops, Marketing Ops, Growth Ops, Business Systems, or a similar role. * Are hands-on with HubSpot (or another CRM) and enjoy building workflows and automation. * Are technically curious and comfortable learning new tools quickly. * Have experience wiring systems together using APIs, webhooks, or no/low-code tools (Zapier, Make, n8n, Workato, etc.). * Move fast, ship work, and learn by doing. * Are comfortable operating in ambiguity and do not need everything clearly defined upfront. * Take initiative naturally and do not wait to be told what to do next. Nice to Have (Not Required) * Experience with enrichment or outbound tools (Clay, Clearbit, ZoomInfo, Apollo, etc.). * Comfort working with CSVs, basic scripting, or data transformations. * Interest in AI-driven workflows and automation applied to GTM. * Exposure to B2B SaaS or complex GTM environments * Experience Storytelling - taking reports and data to share insights, signals and trends with the cross functional GTM, Marketing and Product teams. We are on a mission to accelerate scientific breakthroughs for ALL humankind, and we are proud to be an equal opportunity employer. We welcome applications from all backgrounds and fairly consider qualified candidates without regard to race, ethnic or national origin, gender, gender identity or expression, sexual orientation, disability, neurodiversity, genetics, age, religion or belief, marital/civil partnership status, domestic / family status, veteran status or any other difference.
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Solutions team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success. We're looking for a Forward Deployed Engineer who is an expert Go To Market Engineer, opinionated, and deeply customer-obsessed — and wants to help reinvent how millions of people work. WHAT YOU'LL DO * Deploy into Attio's highest-value customers to architect, advice, and deploy a best-in-class GTM stack, with Attio at it's core * Design best-practice Attio configurations tailored to each customer's specific business model and GTM motion, from data architecture to integrations to cross-team rollout * Lead and execute time-boxed build projects, delivering real working product: data models, integrations, sequences, workflows, SDK apps * Build and architect custom API integrations and no-code automations (Zapier, N8n, Make, and equivalents) to connect Attio to the rest of a customer's stack * Collaborate with Customer Success Managers as a technical counterpart to jointly manage shared accounts * Identify where customers are blocked, under-adopted, or leaving value on the table * Bring customer insight back to our Product team, acting as a a direct line between our hiest value customers and our roadmap * Design a range of engagement models — from Expert referrals to self-serve playbooks — that match support to customer need, and continuously iterate on how Attio delivers world-class outcomes at scale WHAT YOU'LL BRING * 2+ years as a developer, GTM engineer, or in a technical solutions role * Deep hands-on experience with GTM tooling — you understand how sales, CS, and marketing teams operate and what actually matters to the people using these tools every day * Technical depth and ability to architect API integrations live in customer meetings * Hands-on experience building with AI coding platforms (Claude Code, Cursor, or equivalents) to ship JavaScript and create reusable internal tooling * A genuine curiosity about the AI landscape and a habit of experimenting early — you're not waiting for the use case to be obvious before you start building * Strong command of the no-code/low-code integration stack — N8n, Zapier, Make — and the ability to quickly form a credible opinion on an unfamiliar tool * Comfort with data infrastructure concepts: ETL, reverse ETL, CDPs, tools like Segment, Rudderstack, and Polytomic WHAT DOES THE HIRING PROCESS LOOK LIKE? 1. 30-minute introductory phone call with a member of our Talent team 2. 30-minute interview with our hiring manager 3. Case study interview 4. Panel interviews with relevant stakeholders 5. 30-minute closing conversation with our CEO 6. Offer stage
The way companies innovate is broken. The systems built to create and protect ideas can’t keep up with the pace of change. Today, 90% of S&P 500 company value is intangible (e.g., in intellectual property) - yet R&D and IP teams spend half their time buried in manual work, sifting through patents and paperwork instead of pushing the frontier forward. The tools of creating and protecting are stuck in the past. We’re here to fix that.Ankar is building the AI operating system for innovation, reinventing how companies generate and protect their inventions. Our platform orchestrates how ideas become defensible IP with a suite of AI modules such as patent drafting, office action response, and infringement detection.We’re at an inflection point: * We’ve raised >$24M to date from Tier-1 VCs like Atomico, Index Ventures, Norrsken, Daphni, and angels like the Founder of Hugging Face, CEO from Datadog, and Leaders from DeepMind and OpenAI. * We’re already working with the world’s most innovative companies including Fortune 500 companies such as L’Oréal and global law firms such as Vorys * Expanding our world-class team with alumni from Palantir, Amazon, and BCG to tackle the $1T+ innovation market. We’re just getting started. We are growing our team and looking for people who take ownership of ambitious projects, solve complex & high-impact problems, and want to play a defining role in building our US presence - bringing a new generation of AI-driven capabilities to market from the ground up. US Revenue Focus The US will be our largest market; we already have early customers, pipeline and revenue in the US and are seeking the person to turn this into a robust pipeline, portfolio and ultimately - scaled operation. Today we have: * Active customers across US corporate IP teams, innovation teams and leading law firms * Mid-five to mid-six figure ARR from US accounts * Ongoing enterprise conversations with larger US-based organizations The US is generating meaningful revenue already, without a local team. We’ve validated demand and built pipeline from the UK. Now we’re formalizing our US go-to-market. Over the next year, our ambition is to: * Close multiple six-figure US enterprise accounts * Lay the foundations for long-term US infrastructure and leadership * Build our first US enterprise sales pod (AEs, patent engineers, GTM support) * Establish Ankar as a category leader in AI for innovation creation and protection in the US What you’ll be doing As one of our Founding AEs, you’ll work closely with our co-founders, SDRs, Patent Engineers and GTM team to drive new business and expand our customer base. You’ll be the spearhead in the US - strategising, operating - opening doors and closing deals, managing your pipeline and the full sales cycle with enterprise and mid-market accounts, helping the world’s most innovative organizations adopt our AI platform to accelerate their IP and R&D work. You will: * Flesh out and develop the US revenue playbook - work with founders to develop the consistent, predictable and scalable motions, proving by way of doing - action and delivery. * Own and drive the end-to-end US sales process: prospecting, discovery, demos, solution positioning, negotiation, and closing (deals ranging $100K-1M ACV) * Build and manage a strong pipeline via outbound, inbound, and industry events. * Develop trusted, long-term relationships with prospects and customers, supporting Ankar’s client base and market position. * Develop and execute our GTM strategy by bringing messaging, ICPs, and sales methodologies to life with rigour and disciplined processes. * Develop and deliver compelling presentations, proposals, and reports tailored to customer needs. * Partner with the founders and the broader sales team to refine our sales processes, share market insights, and contribute to a culture of learning and improvement. * Collaborate with marketing, product, and engineering to provide feedback and influence our roadmap and go-to-market initiatives. This role is for an energetic, curious, and ambitious operator - with exceptional communication and problem-solving skills - who thrives in a fast-paced startup environment. We see this role as a continuous escalator towards taking more responsibility at Ankar. What we are looking for This is a founding AE role. We are not hiring traditional enterprise reps; we are hiring high-agency, revenue-obsessed hunters who can build and close from zero. * Proven 0→1 closer: Demonstrated track record of independently generating pipeline, running an enterprise sales motion and closing multiple 6-figure entreprise deals. You don’t wait for leads; you create and convert them. * End-to-end ownership: Able to run the full sales cycle autonomously, from first touch to close, while leveraging founders for strategic moments (exec alignment, complex negotiations). * Pipeline builder, not pipeline manager: Comfortable operating without brand pull or established playbooks. You know how to break into accounts, multi-thread, and create momentum from scratch. * Executive presence: Credible with C-level stakeholders. You can navigate complex organizations, build trust quickly, and drive decisions across multiple stakeholders. * Thrives in ambiguity: Operates effectively in an unstructured, fast-moving environment. You don’t need a playbook; you help build it. * High slope, low ego: Curious, coachable, and intellectually honest. You actively seek feedback and iterate fast. * Intensity and drive: High energy, high urgency, and deeply motivated by revenue and impact. You show up, push deals forward, and don’t let them stall. * Bonus points if you: * Have sold into patent, legal, or R&D teams (IP, innovation, engineering orgs) this will help reduce ramp, but not required * Have closed deals in ambiguous products / early-stage startups (no clear category, evolving positioning). This is a strong proxy for success at Ankar * Have experience selling technical or AI-driven product, especially where you had to translate complexity into business value * Have built pipeline in new markets or geographies from scratch, this is directly relevant to our US expansion * Have worked closely with founders on deals. This signals your ability to leverage (not depend on) exec involvement. * Have consistently outperformed quota in a high-scrutiny environment e.g. early-stage startup, new segment, or competitive category Culture at Ankar: Culture at Ankar is how we think, build, and operate. We’re building a generational company that redefines how the world’s best R&D teams create and protect ideas. * Contrarian - we think from first principles: We think deeply, question assumptions, and build from first principles. The best ideas come from clarity and rigour. * Creative - we build with taste: We’re building the R&D tools for the AI era and shaping what applied research looks like over the next 20 years. We care about precision, quality, and systems that last. * Competitiveness - we play to win: We move with urgency and set a very high bar for ourselves and each other. Every win raises the bar. Every challenge sharpens us. This role is not for you if... * You need a highly structured environment, a predefined playbook, regular working hours, or a schedule that never requires travel. We operate with high autonomy and ownership, expect our team to go above and beyond, be obsessed with our mission and thrive in ambiguity rather than wait for direction. * You prefer long planning cycles and certainty before acting. We move quickly, ship often, and adapt based on customer feedback and new information. * You want to manage the work rather than do the work. We're builders first, and everyone is expected to contribute directly to creating exceptional products. * You take it personally when ideas are challenged, priorities shift, or work gets redirected. We care more about finding the right answer than defending a particular one.