Specialist Solutions Architect, Payments

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. WHAT YOU'LL DO You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. As a Specialist Solutions Architect for Money Management, you will lead in-depth product discussions with Stripe's top users and prospects and execute against our go-to-market strategy for Stripe Capital, Issuing, Financial Accounts, and our global Payouts suite. You will help users understand how these products combine to create a compounding embedded finance platform—enabling them to build card programs, hold and move funds globally, and offer financing options that increase user stickiness and unlock new revenue streams. RESPONSIBILITIES * Act as a subject matter expert on Stripe's Money Management products—Capital, Issuing, Financial Accounts, and global Payouts—to accelerate opportunities * Demonstrate a deep understanding of embedded finance applications and articulate how Stripe's Money Management products combine to create a platform for building financial services * Consult with users on a broad range of embedded finance use cases: charge card programs, global payouts, revenue-based financing, loans, and lines of credit * Understand the compliance requirements of solutions built with Stripe products, including KYC/KYB, BSA/AML, card network rules, and how they apply across geographies and use cases * Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team * Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and customer feedback * Partner closely with the Money Management product sales team on Stripe's largest opportunities, leading solution strategy and owning key customer relationships * Serve as a "Voice of the Customer" internally, providing actionable insights to product stakeholders to influence the Money Management product roadmap and feature prioritization * Provide critical insights on emerging opportunities—including stablecoin-based money movement and global financial access—to influence the product roadmap * Stay current on competitive analysis and market differentiation * Support marketing events including executive briefings, conferences, user groups, and trade shows WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of technical sales experience, ideally within a fintech company * 3+ years of product experience with embedded finance solutions—card issuing, treasury management, lending, or global payouts * Experience with integrating RESTful APIs into web applications * Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences * A passion for learning and researching current and emerging products to develop innovative solutions * A proven ability to build strong collaborative working relationships with business partners * Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment PREFERRED QUALIFICATIONS * Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact * Familiarity with compliance frameworks governing embedded finance: KYC/KYB, BSA/AML, card network rules, and money transmission licensing * Experience enabling and scaling a GTM team * Experience in systems design, with a background building and deploying complex financial applications

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants. Their contributions extend to helping achieve revenue and pipeline goals, offering insights on go-to-market plans, and providing valuable feedback to product and engineering teams.   What You'll Do You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization's expertise through training and knowledge sharing. You’ll have the opportunity to shape the future of internet commerce - working on challenging problems at a global scale in a collaborative and innovative work environment. Responsibilities: * Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape. * Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. * Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations. * Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization. * Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency. * Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams. * Sales Support: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions. * Market Engagement: Participate in marketing events, including executive briefings, conferences, and trade shows. Who you are If you’re passionate about people, ideas, and embracing the unknown; if you see setbacks as chances to learn and grow; and if you believe in the power of focused effort to drive progress—then this is the place for you! You're encouraged to apply even if your experience doesn't precisely match the job description. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Minimum Requirements: * 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices * 5+ years of current experience in the payments, fintech, or closely related industry * Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems * Extensive experience with subscription, billing, and payment solutions * Solid understanding of financial infrastructure industry trends and emerging technologies * Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences * Executive presence and strong relationship-building skills * Passion for customer success and dedication to championing the customer voice * Willingness to travel up to 30% of the time

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customers' challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. Stripe Radar is Stripe's fully integrated fraud and risk management platform. The Radar team's mission is to evolve from a best-in-class payment fraud product into a unified risk intelligence platform that protects businesses from all forms of financial loss—from sophisticated payment fraud and account takeovers to first-party misuse and policy abuse. With Radar, businesses can confidently navigate the evolving fraud landscape, accept more good revenue, and focus on growth. WHAT YOU'LL DO You'll collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and influencing the product roadmap. You'll develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As subject matter experts, you'll scale the broader organization by creating reusable assets and coaching others on complex high-value opportunities. You'll also run customer workshops and take the lead on key opportunities. You'll serve as the domain and product expert to our users and GTM team for Stripe Radar globally. RESPONSIBILITIES • Act as a subject matter expert on Stripe's Radar product suite to accelerate opportunities globally. • Demonstrate a deep understanding and point of view on trends in the fraud and risk management ecosystem, including AI-powered detection, processor-agnostic architectures, and the shift from payment fraud to holistic business risk (e.g., policy abuse, account takeover, first-party misuse). • Develop expertise with the functional and architectural patterns for deploying advanced fraud systems, including the lifecycle of rule management, ML model tuning, and manual review optimization. • Understand the ecosystem of risk and identity integrations (e.g., device fingerprinting, identity verification, bot mitigation, case management) Stripe must support for our users to be successful. • Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team. • Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and feedback from customers. • Partner closely with the Radar product sales team and be an active part of the opportunity team for Stripe's largest and most complex Radar customers to lead strategy and own key customer relationships. • Partner closely with the Radar product team to get early exposure to the new products and features. • Serve as a "Voice of the Customer" internally to drive product and feature request prioritization, providing actionable insights on the competitive landscape and emerging fraud vectors. • Act as an escalation point to drive our most complex technical issues to resolution with Stripe's engineering team. • Support customers and Stripe teammates on account or deal strategy, and answer product feature and technical questions. • Understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads. • Stay current on competitive analysis and market differentiation. • Support marketing events including executive briefings, conferences, user groups, and trade shows. MINIMUM REQUIREMENTS • 7+ years of experience in a pre-sales, technical consulting, product, or risk strategy role focused on e-commerce fraud prevention, risk management, or trust and safety • Deep working knowledge of the fraud and risk ecosystem, including payment fraud (CNP), account takeover (ATO), first-party misuse (friendly fraud), and policy and content abuse • Demonstrated knowledge of risk management architectures, including the role of rules engines, machine learning models, and manual review queues in fraud decisioning • Strong knowledge of the signals and data used in fraud detection, such as device and IP data, behavioral biometrics, identity verification, and graph-based analysis • Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other • Outstanding communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences • Interest in solving open-ended business problems with a combination of technology and creative thinking • A proven ability to build strong collaborative working relationships with business partners • Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment PREFERRED QUALIFICATIONS • Experience integrating Stripe or other RESTful APIs into web applications • Experience with processor-agnostic fraud solutions and multi-processor payment environments • Experience with risk management for various business models, such as platforms and marketplaces, subscription services, and digital goods and SaaS • Familiarity with liability shift programs (e.g., chargeback guarantees) and value-based pricing models for risk products • Understanding of how to extend fraud protection beyond payments to other products like payouts (Issuing), physical payments (Terminal), or recurring billing (Billing) • Experience as a subject matter expert in a relevant industry, vertical, or product