
copago · Oberhausen
DEINE AUFGABEN Du übernimmst Verantwortung für den stabilen Betrieb unserer eigenen Software- und Kassensysteme bei unseren Kunden. Wenn Systeme laufen, merkt...
Du übernimmst Verantwortung für den stabilen Betrieb unserer eigenen Software- und Kassensysteme bei unseren Kunden.
Wenn Systeme laufen, merkt es niemand.
Wenn sie stehen, steht der Betrieb beim Kunden.
Genau hier setzt deine Rolle an.
Du analysierst technische Störungen fundiert, greifst per Remote aktiv in Systeme ein und stellst sicher, dass unsere POS- und
Softwareumgebungen dauerhaft stabil, performant und sauber konfiguriert laufen.
Darüber hinaus berätst du unsere Kunden bei der optimalen Nutzung und Konfiguration unserer Lösungen und unterstützt sie dabei,
ihre Systemumgebung technisch sauber und zukunftsfähig aufzustellen.
Das ist kein Callcenter.
Das ist technischer Systembetrieb im Live-Umfeld mit echter Produktverantwortung.
Deine Verantwortung
Du arbeitest strukturiert, priorisierst sauber und übernimmst Verantwortung für produktive Systeme.
Praxis ist entscheidend – nicht der formale Abschluss. Eine formale IT-Ausbildung oder ein Studium ist kein Muss. Wichtiger sind
praktische Erfahrung, technisches Verständnis und Verantwortungsbewusstsein im laufenden Betrieb produktiver Systeme.
Quereinstieg mit technischem Bezug möglich
Wenn du bereits IT-nahe Erfahrung mitbringst – beruflich oder privat – und Systeme wirklich verstehen willst, ist ein Einstieg
realistisch.
Bei copago bist du nicht nur eine Nummer: Deine Ideen sind willkommen, werden gehört – und du kannst wirklich mitgestalten. Dich
erwartet ein Team mit echtem Zusammenhalt, Hilfsbereitschaft und einem offenen Miteinander, in dem auch der Spaß nicht zu kurz
kommt.
Du arbeitest an innovativen Produkten in einem Umfeld mit Wachstum und Dynamik – für spannende Kunden in der DACH-Region
(Bäckereien, Systemgastronomie, Handel, Gartencenter, Waschanlagen – meist filialisiert, immer abwechslungsreich).
DEINE AUFGABEN * Kein 08/15-Support: Du analysierst komplexe technische Fragestellungen und findest individuelle, smarte Lösungen. * IT-Allrounder: Du unterstützt bei Fragen rund um unsere Softwarelösungen, Hardware und Netzwerke – von A wie API bis Z wie Zeitmanagement. * Problemlöser: Du nimmst Anfragen entgegen, prüfst sie gründlich und findest – allein oder im Team – den besten Lösungsweg. * Diagnose & Dokumentation: Du führst technische Analysen durch, dokumentierst deine Ergebnisse sauber und teilst dein Wissen. * Teamplayer & Schnittstelle: Du arbeitest eng mit Entwicklung, Produktmanagement und Vertrieb zusammen, um eine reibungslose Kommunikation sicherzustellen. * Mitgestalter: Du bringst eigene Ideen ein, um unsere Supportprozesse und Tools ständig zu verbessern. DAS BRINGST DU MIT * Du hast solide IT-Kenntnisse in Netzwerken, Hardware und Software – gern auch erste Erfahrung im technischen Support. * APIs, Datenbanken & Co. sind für dich keine Fremdwörter. * Du liebst es, Probleme zu analysieren und kreative Lösungen zu finden. * Du erklärst technische Themen verständlich und hast Freude am direkten Kundenkontakt. * Du bist ein Teamplayer, der sein Wissen teilt und gemeinsam Ziele erreicht. * Bonus: Erfahrung mit Ticket-Systemen wäre super! WAS DICH BEI COPAGO ERWARTET * Abwechslung pur: Jeder Tag bringt neue Herausforderungen –Langeweile? Fehlanzeige! * Entwicklungsmöglichkeiten: Wir fördern dein technisches Know-how und bieten dir echte Perspektiven. * Modernes Arbeitsumfeld: Freu dich auf ein dynamisches Team, kurze Wege und aktuelle Technologien. * Flexibilität: Hybrides Arbeiten und flexible Arbeitszeiten sorgen für die perfekte Work-Life-Balance. * Wertschätzung: Wir sehen deinen Einsatz – mit fairer Vergütung, Benefits und echtem Teamspirit. * Innovation: Werde Teil eines Unternehmens, das Digitalisierung lebt und mit seinen Lösungen echten Mehrwert schafft. Klingt nach dir? Dann freuen wir uns auf deine Bewerbung! Sende uns einfach deine Unterlagen an Bewerbung@copago.de Wir sind gespannt, dich kennenzulernen!
WHY WE NEED YOU The Content Marketing Specialist executes content initiatives that drive brand awareness, thought leadership, community engagement, and pipeline generation. Working closely with the Community Manager, Product Marketing, Demand Generation, SMEs, and external partners, this role creates and delivers content programs that generate pipeline, support revenue goals, strengthen Maltego's leadership in OSINT, and grow our practitioner community. The ideal candidate is hands-on, organized, detail-oriented, and comfortable managing multiple projects in a fast-paced B2B environment. WHAT TO EXPECT Content Production & Execution * Develop content that supports the entire customer journey, from awareness and community engagement to lead generation and opportunity creation. * Owns and executes thought leadership initiatives, including whitepapers, research reports, webinars, podcasts, case studies, and executive content. * Partner with product, SMEs, SDRs, Sales, and Product Marketing teams to turn customer insights and investigations into high-impact content assets. * Build content programs that foster engagement and learning within the global OSINT community through educational content, challenges, community discussions, and practitioner-focused initiatives. * Create and deliver content assets for integrated marketing campaigns across owned, earned, and partner channels to drive awareness, engagement, lead generation, and pipeline growth. * Own content distribution and promotion strategies across social media, email, community platforms, partner networks, and digital channels to ensure content reaches the right audiences. * Measure and optimize content performance against business outcomes, including engagement, MQLs, pipeline influence, product adoption, and community growth. * Identify emerging industry trends, practitioner challenges, and market conversations to shape Maltego's thought leadership agenda. Community & Social Media * Support community engagement initiatives(e.g., Discord content, CTFs)and online programs such as webinars, Discordlive sessions, CTFs * Help maintain content databases, brand consistency, and a cohesive audience experience across all brand touchpoints YOUR PROFILE IN SHORT * Experience in content marketing, digital marketing, social media, or campaign execution * Strong writing, editing, and organizational skills * Comfortable working across multiple content formats and channels * Detail-oriented with strong project coordination and execution capabilities * Familiarity with content management systems, social media platforms, webinar platforms, and marketing workflows * Able to manage multiple priorities and deadlines in a fast-paced environment * Collaborative, proactive, and execution-driven mindset * Experience or familiarity with cybersecurity, intelligence solutions, OSINT, SaaS, or technical B2B industries is a strong plus. * Experience with AI-assisted content workflows,marketingautomation tools(e.g., Account Engagement,HubSpot),or creative production tools(e.g., Figma)is a plus WHY YOU WILL LOVE MALTEGO Here are some of the reasons why you will love Maltego: * Work closely with Product, Marketing, and Sales on meaningful go-to-market initiatives. * Contribute to clear, high-quality messaging for a global user base of investigators and analysts. * Gain experience in a fast-growing tech scale-up across the private and public sectors. * Join an inclusive and diverse team that values your ideas and supports your growth. * Access supported language courses for continued learning. * Receive mental health support via .nilo, including psychologists and digital tools. At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability. LOCATION Our Munich office REQUIRED DOCUMENTS / INFORMATION Please submit a resume and a cover letter detailing your experience and motivation to be part of Maltego!
YOUR MISSION You will be the technical backbone of Armira’s emerging Data & AI function, responsible for building and maintaining the firm’s internal data infrastructure and AI-powered workflows. This is a two-pillar builder role: you will be responsible for (1) designing and implementing Armira’s central data warehouse, ingestion pipelines, data models, and reporting layer, and (2) building AI- and LLM-powered internal tools and workflows that support the investment team’s day-to-day processes, leveraging existing APIs, agent frameworks, and workflow automation tools. Depending on your background, you may lean more toward one pillar initially – what matters is the ability and drive to work across both. YOUR RESPONSIBILITIES Pillar 1: Data Warehouse & Infrastructure * Architect, build, and maintain a centralised data warehouse consolidating fragmented data sources across the firm * Design ETL/ELT pipelines to ingest, transform, and structure data from market databases, deal pipeline sources, and internal systems * Implement data quality frameworks and governance standards appropriate for a regulated financial services environment * Build dashboards and reporting tools to enable self-service analytics for the investment team Pillar 2: AI Workflow Development & Internal Tooling * Design and build AI-powered workflows (e.g., LLM integrations, n8n/Make automation) to automate and enhance deal sourcing, due diligence support, and internal reporting workflows * Develop internal tools and applications using LLM APIs, integrating with existing systems (CRM, document management, communication platforms) * Prototype, test, and iterate on AI-powered workflows, translating business requirements into technical solutions under the guidance of senior leadership * Stay current with the rapidly evolving AI/LLM ecosystem and evaluate and recommend new tools and approaches for implementation Technical Approach & Stack Expectations We expect you to leverage well-established, cloud-native tools and to keep the architecture simple, well-documented, and maintainable, so that another engineer could understand and operate key pipelines within a short onboarding period. We are not optimising for cutting-edge custom architectures, but for pragmatic, robust solutions. The expected tech stack aligns with well-established tools in data engineering: * Data Warehouse: e.g., Snowflake, Fabric * Cloud: Preferred Azure * Transformation & Orchestration: dbt / Airflow * Visualisation: Tableau / Power BI * Programming: Python, SQL * AI/LLM: OpenAI, Anthropic APIs; agent frameworks (LangChain, MCP, etc.); workflow automation (n8n, Make) YOUR PROFILE Required Qualifications: * Degree in Computer Science, Data Science, Engineering, or a related quantitative field * 2+ years of professional experience (Specialist: 2–5 years; Manager: 5+ years) in data engineering, software development, or applied data science * Ideally, at least one end-to-end build of a data product, internal tool, or data platform in a professional setting (e.g., designing a data model, building pipelines, and putting dashboards or an internal application into production) * Strong programming skills in Python; solid experience with SQL and modern data stack tools (e.g., Snowflake, dbt, Airflow) * Experience with cloud platforms (AWS, GCP, or Azure) * Familiarity with LLM APIs (OpenAI, Anthropic, or similar) and willingness and experience to build AI-powered workflows (e.g. n8n, make.com) * Ability to work independently, manage ambiguity, and deliver end-to-end solutions * Fluent in English; German proficiency is a strong plus Preferred Qualifications: * Experience in or exposure to financial services, consulting, or private equity * Familiarity with agentic AI frameworks (LangChain, CrewAI, or similar) and/or workflow automation platforms (n8n, Make) * Experience with data visualisation tools (Tableau, Power BI, or similar) * Understanding of PE workflows (deal sourcing, due diligence, reporting) as context for building effective internal tools * Track record of building data products or internal tools in a smaller-team environment WHY US? What We Offer: * Unique opportunity to build a function from scratch at a leading DACH investment holding * Deep exposure to the investment team and PE deal-making: you will sit in on deal discussions, portfolio reviews, and strategy meetings, building a genuine understanding of how private equity works and developing your own professional network in the industry * Competitive compensation * Munich-based role with work-from-home options, combined with a collaborative, entrepreneurial team culture * High autonomy with clear career growth path as the data function scales * Learning and development budget for conferences, courses, and certifications