Technical Trainer till JOSAM!

Konecranes Lifttrucks AB

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Join our Scandinavian Training Team as a Technical Trainer and play a key role in developing and delivering high-quality technical training for customers, agents, and internal employees. In this role, you will be responsible for planning, delivering, and continuously improving technical training programs. You will ensure that participants gain the knowledge and skills needed to work effectively with our products and systems while contributing to the development of training materials, technical documentation, and digital learning solutions. Key Responsibilities Plan, deliver, and follow up on technical training programs for internal and external participants across Scandinavia. Develop, maintain, and continuously improve training materials, technical manuals, and training programs Deliver both standardized and customized technical training courses at various competency levels. Conduct forklift operator training and issue training certificates and operator licenses. Develop and finalize eLearning content and training programs for different learning levels. Support customers, service engineers, regional trainers, and internal employees with training-related assistance and educational materials. Collaborate cross-functionally to ensure technical content, documentation, and training materials remain accurate and up to date. Additional Tasks Coordinate your own travel arrangements for approved training activities and assist visitors with travel support when required. Ensure a professional and positive experience for training participants and visitors. Gather and share technical insights regarding product functionality and field experiences across the organization. Identify and report issues related to product functionality, drawings, software, and technical documentation. Work closely with the Technical Documentation department to support updates of training and service documentation. We are looking for a passionate and pedagogical professional with strong technical expertise and a genuine interest in sharing knowledge. You should be structured, self-driven, service-minded, and comfortable working in an international environment.You enjoy working with people from different backgrounds and experience levels, and you have the ability to explain complex technical concepts in a clear and engaging way. To succeed in this role, you should have: Strong pedagogical skills and excellent communication abilities. High social competence and a customer- and service-oriented mindset. Strong technical knowledge within hydraulics, electronics, mechanics, and software systems. Extensive product knowledge or the ability to quickly acquire advanced technical product expertise. Experience working with similar machinery or technical products is considered an advantage. High proficiency in English, both written and spoken; additional language skills are a plus. Strong computer skills, including Microsoft Office and digital training/eLearning tools. The ability to work independently, in a structured manner, and effectively across cultures. A collaborative mindset and the ability to build strong relationships across functions and regions. The position is based in Markaryd, Sweden, and requires regular travel within Scandinavia in connection with training activities and customer visits. Please register your application via our career page. The application deadline is August 31. Due to summer holidays, response times may be longer than usual. The selection process will resume and interviews will begin in September. If you have any questions, please contact the hiring manager, David Andersen, Global Training & Documentation Manager, at david.andersen@konecranes.com. We look forward to receiving your application!

Clavister Security AB

We are looking for a Technical Trainer who is passionate about both technology and learning. In this role, you will help customers, partners, and internal teams succeed with Clavister’s cybersecurity solutions by delivering high-quality technical training and developing scalable learning experiences. You will combine deep technical understanding with strong pedagogical skills to design and deliver training that enables real-world product adoption. Working closely with product and technical teams, you will ensure that our education programs stay accurate, relevant, and aligned with the evolution of our solutions. About the Role As Technical Trainer, you will design, develop, and deliver technical training programs for a global audience. The role includes both live training sessions and the development of modern learning content such as e-learning modules, labs and other training materials. You will be working alongside our Education Manager and be an integral part of the Customer Success team. Your work will contribute directly to partner enablement, customer success, and the overall adoption of Clavister’s products. Your responsibilities will include: Delivering live technical training sessions online and onsite to customers, partners, and internal teams Developing and continuously improving training materials, labs, and e-learning content Maintaining and enhancing training environments and supporting systems Ensuring training content stays aligned with product updates and new releases Contributing to improvements in education processes and scalable learning formats Representing Clavister professionally in all educational engagements What Success Looks Like In this role, you will help ensure that participants leave training sessions confident in using Clavister’s solutions. Your training programs will receive strong participant feedback and contribute to improved product adoption, partner enablement, and customer retention. You will also play an important role in supporting the scalability and operational efficiency of Clavister’s global education programs. Your Background We believe you have many years of experience in a technical training role or another advanced customer-facing technical position where knowledge transfer has been a key part of your work. You bring: Strong knowledge of cybersecurity and networking Experience delivering technical training or enabling technical audiences Excellent communication skills in English. Any European major languages are considered a plus. A pedagogical mindset and structured approach to knowledge transfer The ability to work independently with strong self-leadership Experience working with virtualized or containerized environments is considered a strong advantage. Why Join Clavister At Clavister, you will be part of a European cybersecurity company that protects critical infrastructure, public sector organizations, and enterprises worldwide. You will work in a collaborative environment where knowledge sharing and technical excellence are valued, and where your work directly supports customer success and global partner enablement. Application Selection and interviews are ongoing, so don’t wait to apply. If you want to play a key role in building and securing the IT foundation of a company that contributes to Europe’s digital resilience, we look forward to hearing from you. If you have any questions about Clavister or the role, you are welcome to contact the Education Manager, Ruben Sanchez at ruben.sanchez@clavister.com or Chief of Customer Success and recruiting Manager, Maja Fiske at maja.fiske@clavister.com. The position begins with a probationary period of six months.

Datadog

We are Datadog's in-house product experts. The Technical Solutions team (Datadog’s post-sales enablement function) enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Enablement Manager (TEM) provides advisory services to our largest customers by providing targeted technical training over the comprehensive suite of products and features available at Datadog. TEMs plan and lead educational sessions to ensure customers know how to integrate Datadog into their IT Operations and how it translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Lead Foundational Enablement Webinars on a wide range of topics independently ensuring consistency and clarity. * Deliver Technical Enablement training by facilitating customized, high-engagement sessions tailored to customer-defined goals and topics, maintaining strong Customer Satisfaction (CSAT) scores within normal lead time.. * Identify, update, and iterate on Foundational Enablement content to keep pace with evolving customer needs and platform capabilities. * Partner with Sales, Customer Success, and TEM leadership to scope and position enablement services that align with customer priorities and drive adoption. * Mentor new hires, providing guidance on best practices in enablement delivery and customer engagement. * Collaborate with Product, Engineering, and Technical Services teams to provide structured, actionable feedback that improves both product features and enablement offerings. * Perform internal enablement for cross-functional technical teams (Engineering, Support, Customer Success, etc.). * Own, deliver, and continuously improve a recurring in-person Foundation Enablement event (as assigned) ensuring consistent impact and long-term success. * Contribute to at least two team Objectives and Key Results (OKRs) efforts annually to advance enablement operations and offerings. * Stay informed on observability concepts, industry trends, and DevOps practices; contribute insights to enhance customer engagements. Lead at least one field workshop per year or serve as a teaching assistant across multiple topics. Who You Are: * A seasoned technical trainer or enablement professional with 5+ years of related experience in cloud-native or observability environments. * Strong foundation in observability, monitoring, or cloud-native technologies, with the ability to quickly develop expertise in Datadog’s core areas (Infrastructure, Logs, APM) and continually expand into additional product areas over time. * Strong knowledge of at least one major cloud provider (AWS, Azure, GCP) and hands-on experience with modern automation and development tooling (scripting, CI/CD, containerization, configuration management). * Recognized for expert presentation skills, with the ability to communicate technical concepts clearly to diverse audiences - from technical practitioners to executives. * Proven success in driving high CSAT scores across customer training engagements. * Experienced in creating or updating enablement content to improve training quality and scalability. * Able to demonstrate professional judgment in solving diverse problems and managing customer interactions. * Mentor-minded, comfortable supporting the growth of peers and new hires. * Successfully completed at least one industry-related certification (e.g., AWS, Kubernetes, or other relevant areas). * Hands-on experience with modern automation and development tooling, including scripting languages (Python, JavaScript, Ruby), configuration management (Chef, Puppet), CI/CD platforms (Jenkins, GitLab), and containerization technologies (Docker, Kubernetes), along with familiarity with DevSecOps practices * Willingness to travel up to 20% of the time as needed. * Fluency in English & Italian required. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks   Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.     ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.