
Monil AS · Oslo
Monil bygger verdensledende teknologi for virtuelle gjerder og dyremonitorering. På tre år har vi vokst til over 1 000 kunder og mer enn 20 000 klaver i bruk på...
Monil bygger verdensledende teknologi for virtuelle gjerder og dyremonitorering. På tre år har vi vokst til over 1 000 kunder og mer enn 20 000 klaver i bruk på tvers av markeder. Nå trenger vi en Farmer Success Manager som vil være med å gjøre kundeopplevelsen til vår sterkeste konkurransefordel.
Landbruket er en bransje med sterke nettverkseffekter: fornøyde kunder skaper nye kunder. Derfor er kundetilfredshet, lojalitet, oppsalg og referrals avgjørende for videre vekst.
Som Farmer Success Manager får du et tydelig ansvar for kundereisen fra onboarding til langsiktig suksess. Du jobber tett med bønder for å sikre høy adopsjon, tydelig verdirealisering og langsiktige kundeforhold. Rollen har et tydelig kommersielt ansvar og du jobber mot klare KPI-er for vekst i eksisterende kundebase.
Du blir en sentral del av Farmer Success-teamet og jobber tett med både produkt og marketing for å samle innsikt, forbedre løsningen og løfte frem kundehistorier som viser reell effekt. Rollen har også et kommersielt ansvar: du bidrar direkte til vekst i eksisterende kundebase gjennom oppsalg, referrals og lojalitetsarbeid, og du jobber mot tydelige KPI-er.
Du blir en sentral del av Farmer Success-teamet og samarbeider tett med produkt og marketing for å forbedre løsningen, strukturere kundeinnsikt og løfte frem sterke kundehistorier.
Som Farmer Success Manager i Monil får du en nøkkelrolle i å skape høy kundeverdi og drive lønnsom vekst i eksisterende og fremtidig kundebase. Du kombinerer relasjonsbygging, kommersiell teft og teknisk forståelse for å sikre at bønder lykkes med plattformen vår og blir værende over tid.
Ansvarsområder og arbeidsoppgaver
Vi ser etter en selvstendig og ambisiøs Farmer Success Manager som trives med ansvar, høyt tempo og tydelige mål. Du tar initiativ, skaper struktur og driver fremdrift uten å vente på detaljerte instrukser.
Du har et tydelig kommersielt blikk og trigges av målbare resultater. Det faller deg naturlig å identifisere muligheter for oppsalg og vekst, og du jobber strukturert mot klare KPI-er.
Du er initiativrik og kreativ, og kommer med ideer til markedsføring og kundekommunikasjon. Du kommuniserer tydelig og tilpasser budskapet til ulike typer mennesker – enten det er på telefon, i møte eller skriftlig.
Du har høy kapasitet og trives med flere parallelle prosesser. Du prioriterer godt, holder oversikt og gjennomfører – samtidig som du jobber proaktivt for å forebygge utfordringer før de oppstår.
Du er teknisk nysgjerrig og komfortabel med systemer, data og CRM. Du forstår verdien av struktur, dokumentasjon og smarte arbeidsprosesser som gjør kundeoppfølging skalerbar.
Kvalifikasjonskrav
Hos oss får du en nøkkelrolle i et selskap i sterk vekst, med stor påvirkning på hvordan vi bygger Farmer Success videre. Du jobber tett på kundene våre og sikrer at de lykkes med Monil i praksis – samtidig som du samarbeider tett med produkt, teknologi og kommersielle team.
Du vil jobbe med en kundegruppe som er krevende, engasjert og svært takknemlig når vi leverer. Rollen passer for deg som trigges av ansvar, høyt tempo og tydelige mål, og som ønsker å jobbe i skjæringspunktet mellom relasjon, teknologi og vekst.
Som Farmer Success Manager bygger du sterke og langsiktige kundeforhold, driver adopsjon og kundeverdi, og bidrar til vekst gjennom lojalitet, oppsalg og referrals.
Vi tilbyr konkurransedyktig lønn og mulighet for eierskap i selskapet. I tillegg får du et sosialt og inkluderende arbeidsmiljø med jevnlige aktiviteter og arrangementer, et flott kontorlokale med fjordutsikt og en god kantinelunsj.
Since its founding in 2022, Monil has designed, produced, tested and delivered an award winning high tech product that fundamentally changes how farmers run their operations. We are now ready to scale production, massively reduce cost and go international in order to make this technology available to more people (and animals). At the same time, we want to keep production in Norway to ensure quality, retention of expertise and Norwegian jobs. Therefore, we are looking for more enthusiastic people that can help us with their knowledge and experience in any field that relates to automated mass production. Are you qualified in any or more of the following, please get in touch for a coffee: Design for mass production and automation We believe the only way to manufacture competitively in Norway is a high degree of automation. Therefore, we are investing considerable focus, time and effort into a fully robotic assembly line. This requires a range of specialized skills, such as mechanical design, tolerancing, production processes and a good understanding of control engineering. Testing and QA When producing hundreds of thousands of units, it is critical that every part and process is to spec. The value of identifying a problem early on instead of recalling collars from cattle is incalculable. Material technology The environment our product is used in is extremely challenging. Our products are used outdoors, all day every day for years, under scorching sun and pouring rain, bathed in mud and repeatedly smashed against steel bars. Not even cars are subject to this level of abuse! Understanding how materials perform under these conditions is critical. Sourcing and supply chain A high tech product relies on a complex, global supply chain. Managing this while keeping a keen eye on cost is a constant challenge. As a part of our drive to keep production in Norway, it is an added challenge to try to build with local suppliers. Qualifications • knowledge and experience in any field that relates to automated mass production • 3-5 years of experience Type: Full-time Start: Rolling applications. How to apply Please send: • A resume highlighting relevant production, assembly, or shop experience • A short note (5–10 lines) describing your unique competence and interest on the field We review applications on a rolling basis and will reach out if there’s a fit. We value practical experience and a willingness to get things done—if that sounds like you, we’d love to hear from you.
Intro At Klim, we’re building the infrastructure to scale regenerative agriculture across global supply chains. We work with leading food and agriculture companies to design and implement large-scale transition programs that create measurable impact for farmers, businesses, and the climate. Backed by $22 million in Series A funding, we’re expanding globally, partnering with major food industry leaders like Nestlé and Kaufland to help them reduce emissions along their supply chains, while making them more resilient and profitable at the same time. Since 2020, we’ve supported 3,500 farmers, covering 700,000 hectares (5% of Germany’s farmland!). If you’re passionate about building an economically and ecologically sustainable food system and driving real impact, join us! Your mission: In this role, you will own and grow strategic customer relationships with leading food and agribusiness companies after contract signature. You will act as the central point of ownership for your accounts — ensuring successful project delivery, building trusted relationships with stakeholders, driving long-term customer value, and identifying opportunities to expand partnerships over time. This is not a traditional support or implementation role. You will combine strategic account management, customer success, commercial ownership, and cross-functional orchestration to help scale regenerative agriculture programs across global supply chains. You’ll work closely with commercial, product, operations, climate, and farmer success teams to ensure customers achieve measurable outcomes while helping Klim grow through renewals, upsells, and long-term partnerships. Your responsibilities: OWN STRATEGIC CUSTOMER RELATIONSHIPS * Serve as the primary point of contact and strategic partner for key enterprise customers * Build strong relationships with stakeholders across sustainability, procurement, sourcing, operations, and leadership teams * Understand customer goals, challenges, and organizational dynamics to proactively guide accounts toward success DRIVE CUSTOMER SUCCESS AND VALUE CREATION * Ensure successful onboarding, implementation, and long-term adoption of Klim programs * Define success metrics jointly with customers and proactively track progress against them * Lead regular business reviews, strategic planning discussions, and executive updates * Identify risks early and coordinate internal teams to resolve issues proactively OWN EXPANSION * Drive account growth, and additional opportunities within existing customer relationships * Identify opportunities to expand regenerative agriculture programs across business units, geographies, or supply chains * Collaborate closely with sales leadership on account strategy and commercial planning COORDINATE CROSS-FUNCTIONAL EXECUTION * Orchestrate collaboration across Product, Operations, Climate, Data, and Farmer Success teams * Ensure timelines, deliverables, and customer commitments are managed effectively * Help improve internal processes, playbooks, and customer experience as we scale ACT AS THE VOICE OF THE CUSTOMER * Bring customer feedback and market insights into product and strategy discussions * Help shape scalable customer success processes and best practices * Contribute to a culture of operational excellence and customer-centricity Your profile: CUSTOMER-FACING EXPERIENCE * 4–8 years of experience in customer success, strategic account management, consulting, enterprise project delivery, or similar client-facing roles * Proven ability to manage and grow complex B2B customer relationships * Experience working with enterprise customers and multiple stakeholders STRONG COMMERCIAL AND STRATEGIC MINDSET * You think beyond delivery and understand how to create long-term customer value * You are comfortable discussing business goals, expansion opportunities, and commercial outcomes * You proactively identify risks, opportunities, and next steps EXCELLENT COMMUNICATION AND OWNERSHIP * Strong executive communication and stakeholder management skills * Highly organized with the ability to manage multiple complex projects and priorities * Collaborative and comfortable working cross-functionally in fast-moving environments * You take ownership and drive topics forward independently ANALYTICAL AND ADAPTABLE * Structured, detail-oriented, and data-driven in your decision-making * Comfortable navigating ambiguity and evolving processes in a scaling company * Curious, pragmatic, and solution-oriented WHAT SEE A BIG PLUS: * Fluent in English; German is a plus * You are ideally based in Berlin * Experience in sustainability, agriculture, food systems, climate tech, or supply chain transformation * Experience managing enterprise SaaS, consulting, or strategic implementation programs * Understanding of regenerative agriculture, Scope 3, or supply chain sustainability initiatives Your benefits: * Opportunity: Be part of our journey from the very beginning, working on an equal footing with the leadership team to build a new company. * Impact: Make a daily and active contribution to combating climate change, promoting consumer education, and fostering fair conditions for our climate-conscious farmers. * Autonomy: Take ownership of your projects and enjoy a high degree of creative freedom. * Flexible work model: At Klim, we foster a flexible, hybrid work approach and facilitate remote work (within the EU). It is advantageous for this role if you live in Berlin or can be present in our office regularly. * Additional benefits for full time, permanent employees: We offer membership in the Urban Sports Club or subsidisation of the Deutschlandticket, a company pension scheme, plus team lunches (if based in Berlin) and regular team events. At Klim, we believe that a thriving workplace is built on the diverse backgrounds, talents, and perspectives of our team. We grow stronger together by embracing and building on each individual’s unique strengths. We are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute their best. All hiring and personnel decisions are made solely based on qualifications, performance, and the needs of the company—ensuring fairness and equal opportunity for all. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for our team in ways you don’t yet realise!
MISSION Gorilla is the margin intelligence platform for energy retailers. We help some of the largest energy companies in UK, Europe, the US, and Australia understand where they make and lose money, from portfolio level down to individual customer contracts. We are entering a phase where protecting and growing our existing customer base matters as much as winning new logos. Our annual renewals represent millions in recurring revenue, and every one of them is an opportunity to deepen the relationship, expand into new modules, and prove the compounding value of our platform. ABOUT THE ROLE You'll own the full commercial lifecycle of Gorilla's existing customer accounts - renewals, pricing, commercial strategy, and expansion - across a portfolio of Enterprise and Strategic accounts, primarily UK-based, with accounts also across Europe, the United States and Australia. This is a farmer role, not a hunter role: you're not chasing new logos, you're running 6–12 months ahead of every renewal, building the pricing and expansion strategy for each account, and turning retention into growth. There's no fixed playbook here.Every account sits on its own pricing history, so the role calls for real commercial creativity, not just process execution. You'll own a book of roughly £3-4m of annual renewals, measured on renewed ARR and expansion revenue from day one. Today this work sits with the CSM and the exec team on top of everything else.This hire gives our existing customers the dedicated commercial attention they deserve and frees leadership to focus on new business. You'll own renewal negotiations, pricing and packaging, contract amendments, upsell strategy, and commercial QBR content, working closely with our Customer Success Manager, who owns product adoption and day-to-day customer engagement. When usage data shows a customer nearing capacity, you build the upgrade case. When adoption is strong, you open the expansion conversation. When there's risk, you shape the retention strategy. You turn commercial signals into growth. RESPONSIBILITIES * Own the full commercial renewal process across our Enterprise and Strategic accounts, maintaining a clear, accurately forecasted pipeline of timing, risk, and expected ARR. * Build a bespoke commercial strategy for each account — using usage data, market context, and each customer's pricing history to develop compelling business cases for additional modules and deeper integration. * Act on signals surfaced by the Customer Success Manager, building the expansion case commercially before renewal conversations start. * Map and manage multi-stakeholder accounts, from economic buyer to day-to-day champion, and know how to navigate the politics between them. * Lead the commercial component of QBRs and strategic reviews, translating adoption data into a value narrative and handle the harder conversations, including contract amendments, pricing corrections, and telling a customer why a price is going up. * Partner with our energy consultants and solution consulting team to quantify expansion value and build credible ROI narratives for customer stakeholders. * Feed customer and market insight back into Product and Marketing: what customers value, what they're asking for, and where the energy market is heading. WHAT YOU'LL BRING * Real commercial creativity - the ability to build a bespoke pricing and expansion case, including quantification of the past and extrapolation of the future ROI and, from a blank page for every account, rather than executing a standard playbook. This is the single most important trait for this role. * Proven ownership of enterprise SaaS renewals and expansion, with six-figure+ deal sizes, measured on retained and expanded ARR; managed through relationships with 6-10 people buying committees at various layers of the customer’s organisation. * A strategic eye for growth levers others miss, whether that's a regulatory shift creating urgency, a new business unit that needs what we offer, or a competitor stumble that opens a door. * Strong negotiation instincts, equally comfortable presenting to a VP of Commercial or holding firm with a sophisticated procurement team. * Experience in energy, utilities, or another complex regulated vertical is a strong advantage. Our customers are energy leaders, portfolio managers and pricing leaders who expect their vendors to understand their world. If you don't come from energy, you can show you'll get there fast. * Familiarity with enterprise sales methodologies - we useMEDDPICC for deal scoring. * Structured and proactive by nature, working ahead of renewal dates rather than reacting to them. WHAT'S IN IT FOR YOU * Flexible ways of working – We’re a hybrid-first company, with offices designed for collaboration and connection. Where there isn’t a Gorilla office nearby or regular travel to an office isn’t practical, we support remote working. From day one, you'll be equipped with the best laptop for your role, so you have everything you need to do your best work. * At Gorilla, we don't just watch the energy transition happen, we help make it viable. We build the intelligence layer that lets energy retailers see, steer, and protect their margins, giving them the financial clarity and operational room to invest confidently in renewables, storage, and flexibility. It's serious work with real impact on a cleaner energy system, and we have some fun along the way. * Core Benefits - Wherever your location, you can expect a generous PTO allowance and health insurance coverage. * At Gorilla, you'll work with genuinely sharp people on hard problems that matter. As we build the category leader in Energy Margin Intelligence, there's real room to leave your mark and grow your scope alongside the company. Lifelong learning is part of our DNA, and we care about your individual dreams and ambitions, beyond just work. * International Travel: We host Gorilla Company-Wide Gatherings where we all get a chance to see each other in real life. Past locations have included Belgium, Portugal, the Netherlands, and Spain.