Stockiste (CDI) - Paris

Polène

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Be a part of the Polène story—join us in our flagship store and help us deliver an unforgettable journey at the heart of our brand, where a passionate team is dedicated to providing exceptional customer experiences. ROLE OVERVIEW As a member of our Flagship Team, you will bring to life the distinctive Polène universe, attracting local and international, high-end clientele. This position is ideal for those who are passionate about luxury leather goods and committed to delivering exceptional service every day. Our flagship store in SoHo requires experienced individuals capable of exceeding the expectations of our discerning customers. KEY RESPONSIBILITIES CREATING THE POLÈNE EXPERIENCE * Proactively engage with customers to positively impact conversion rates, ensuring each visitor feels welcomed, valued, and eager to return. * Guide and assist clients throughout their entire purchasing journey, delivering exemplary service from greeting to farewell. * Offer personalized and attentive experiences by identifying needs and embodying Polène’s standards. * Encourage additional sales by mastering and communicating our services during and after each purchase. * Drive brand loyalty through strategic clienteling, maintaining a detailed digital book to provide personalized outreach and bespoke styling advice that extends the relationship beyond the initial visit. CASH MANAGEMENT & OPERATIONAL SUPPORT * Manage opening and closing procedures for registers and accurately process transactions. * Support CRM initiatives through client follow-up and contribute to daily boutique reporting. * Maintain the boutique’s presentation, including merchandising, sales floor organization, and helping stockists with inventory and storage. BOUTIQUE OPENING & CLOSING * Prepare the store pre-opening: activate lighting, equipment, and music; verify merchandising; and restock bags and materials. * Complete end-of-day closing: process telecollections, secure registers, send reports, deactivate lighting and equipment, adjust displays, organize materials, and turn off music. WHAT WE’RE LOOKING FOR * Minimum 3 years’ experience working with high-end, local and international clientele in a luxury or leather goods retail setting. * Deep appreciation for our products, craftsmanship, and leather artistry, with a passion for sharing this with clients. * Strong team player with a collaborative and positive spirit. * Personable, with excellent interpersonal skills and initiative to cultivate meaningful client relationships. * Exceptional service orientation with rigor, proactivity, and meticulous attention to detail. * Autonomous, adaptable, and resilient—capable of thriving in a high-traffic boutique environment. * Fluency in English required; additional language proficiency is a plus. * Availability to work 40 hours per week, including weekends. COMPENSATION & BENEFITS * Competitive hourly wage: $24–$27, plus bonus incentive. * Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. * Dental & vision insurance with employer contributions. * 401(k) plan * Monthly + quarterly performance bonuses. * Paid Time Off, including vacation and sick time. * Employee discount on our full range of leather goods and jewelry. * Commuter benefits, for transit (pre-tax, where applicable). * Opportunities for growth within our expanding U.S. retail network. * A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you are passionate about luxury leather goods and aspire to deliver an extraordinary customer journey, we invite you to apply and become part of the dynamic Polène team! Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.

Polène

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations. Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter. ABOUT THE ROLE As a Stockist, you are a vital member of our boutique team, ensuring that our store reflects the distinctive Polène universe and operates with precision and efficiency. You will be responsible for maintaining accurate inventory, supporting product flow, and partnering closely with the sales team to ensure that every client interaction reflects the excellence of our brand. This role is essential to the smooth operation of the boutique and contributes directly to delivering a seamless and elevated experience for our high-end, local, and international clientele. KEY RESPONSIBILITIES CHAMPION THE POLÈNE EXPERIENCE * Manage incoming and outgoing product flows: receive deliveries, follow inventory procedures, store merchandise efficiently, and optimize stockroom space. * Act as a liaison between the sales team and stockroom, delivering requested items to the sales floor or directly to clients in a timely and professional manner. * Communicate regularly with both supply chain headquarters and the boutique team regarding overstock or stockout situations. * Maintain the organization, cleanliness, and efficiency of the stockroom and storage areas. * Support replenishment efforts to ensure product availability and a seamless client experience. CONTRIBUTE TO STORE PERFORMANCE * Prepare and manage inter-boutique product transfers while supporting collaboration between boutiques through clear communication and information sharing. * Organize and participate in regular cycle counts and fiscal inventories; research and resolve inventory discrepancies using company systems. * Rotate across product categories and storage zones, developing a strong understanding of Polène collections. * Maintain awareness of personal objectives and proactively propose action plans to support store goals. * Collaborate with the sales team to ensure optimal product availability for clients. * Support operational excellence by adhering to inventory procedures and stockroom standards. WHAT WE'RE LOOKING FOR * Minimum 2 years of experience serving high-end, local, and international clientele in a similar capacity, ideally within luxury retail, premium retail, or leather goods. * Highly autonomous and adaptable with strong energy, able to handle busy retail environments. * Deep appreciation for craftsmanship and leatherworking, expressed with enthusiasm to clients and colleagues. * Collaborative team player with a supportive mindset. * Resourceful and composed under pressure, able to adapt quickly to shifting priorities. * Strong organizational skills and attention to detail. * Experience with inventory management and stockroom operations preferred. * Weekend, holiday, and peak-season availability is required. COMPENSATION & BENEFITS * Competitive hourly wage of $21 - $23 per hour, plus bonus incentive. * Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. * Dental and vision insurance with employer contributions. * 401(k) plan. * Monthly and quarterly performance bonuses. * Paid Time Off, including vacation and sick days. * Employee discount on our full range of leather goods and jewelry. * Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance. * Commuter benefits (pre-tax, where applicable). * Opportunities for career growth within our expanding U.S. retail network. * A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you are passionate about luxury retail, operational excellence, and supporting an exceptional client experience, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter. Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.

Polène

Polène, marchio francese di pelletteria, è stato fondato nel 2016 e si distingue per la sua eccellente produzione artigianale. Il marchio crea pezzi senza tempo con design organici, ispirati direttamente dalla natura. In un contesto di forte crescita ed espansione internazionale, stiamo ristrutturando le nostre attività nel 2026 e ci circondiamo dei migliori talenti per sviluppare un'esperienza raffinata a tutti i livelli della nostra organizzazione. La nostra posizione artistica risoluta rafforza lo sviluppo delle nostre collezioni di borse e gioielli, supportate da 800 artigiani nei nostri laboratori di Ubrique, in Spagna. Con l'arrivo di Polène in Italia, con l'apertura del nostro primo negozio, scriviamo un nuovo capitolo della nostra storia. Partecipa a questa avventura unica, incarnando i valori della nostra azienda e promuovendo la nostra esperienza francese nel cuore dell'Europa. COME PARTE DEL TEAM DEL NEGOZIO Le boutique Polène incarnano l'universo del nostro marchio, riflettendo il nostro posizionamento che attrae una clientela internazionale e di alta gamma. Candidandoti per questa posizione, intraprenderai un percorso dove la passione per la pelletteria di lusso e una dedizione incrollabile a un servizio eccezionale definiranno le tue attività quotidiane. Il nostro flagship store richiede persone esperte in grado di offrire esperienze straordinarie ai nostri clienti esigenti. RESPONSABILITÀ Creare l'Esperienza Polène * Adottare l'approccio giusto per influenzare attivamente il tasso di conversione, assicurando che ogni nuovo visitatore si senta accolto, apprezzato e desideroso di tornare. * Consigliare e assistere i clienti durante il loro percorso d'acquisto, offrendo un servizio di qualità dall'accoglienza alla partenza. * Offrire esperienze clienti personalizzate ed eccellenti, affrontando attentamente le esigenze e esemplificando l'immagine di Polène. * Promuovere e incoraggiare vendite aggiuntive, padroneggiando e informando i clienti sui nostri servizi durante e dopo gli acquisti. Gestione della Cassa e Altri Compiti * Gestire l'apertura e la chiusura delle casse e processare le transazioni. * Sviluppare il follow-up clienti CRM e partecipare alla redazione del report quotidiano del negozio. * Garantire la manutenzione del negozio, incluso il merchandising, il mantenimento dell'area di vendita e il supporto agli stockisti con compiti di organizzazione e inventario. Apertura e Chiusura del Negozio * Preparare il negozio prima dell'apertura: attivare l'illuminazione, le attrezzature, la musica, verificare il merchandising e rifornire le borse per lo shopping. * Chiudere il negozio dopo l'orario di chiusura: avviare le telecollette, mettere in sicurezza le casse, inviare i report, disattivare l'illuminazione e le attrezzature, regolare il * merchandising in base allo stock, organizzare i materiali e spegnere la musica. LE NOSTRE ASPETTATIVE * Almeno 2 anni di esperienza nel coinvolgimento con una clientela internazionale e di alta gamma in un ruolo simile, preferibilmente nei settori del lusso e/o della pelletteria. * Elevata sensibilità verso i nostri prodotti, l'artigianato e l'arte della pelle, con la capacità di condividere questa passione con i clienti. * Facile integrazione in un team, dimostrando uno spirito collaborativo e di supporto. * Un atteggiamento amichevole con naturale facilità relazionale, prendendo sempre l'iniziativa per creare e guidare interazioni significative con la nostra clientela esigente. * Una forte orientamento al servizio, unita a rigore, proattività e meticolosa attenzione ai dettagli. * Autonomia, adattabilità e resilienza per gestire efficacemente l'alto traffico del negozio. Se sei appassionato di pelletteria di lusso e di offrire un servizio clienti eccezionale, ti invitiamo a candidarti e a unirti al nostro team dinamico di Polène! Polène si impegna a garantire processi di reclutamento inclusivi e a selezionare e promuovere ogni candidato in modo etico e giusto.