Delivery Solutions Architect

Databricks

FEQ327R184 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.  The impact you will have: * Engage with Solutions Architects to understand the full use case demand plan for prioritised customers * Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts * Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks * Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations * Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise * Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals * Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs * Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: * Main use cases moving from ‘win’ to production * Enablement / user growth plan * Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) * Organic needs for current investment (e.g. cloud cost control, tuning & optimization) * Executive and operational governance * Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: * 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers * Programming experience in Python, Spark, Databricks or similar Data Platform  * Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role * Understanding of solution architecture related distributed data systems * Understanding of how to attribute business value and outcomes to specific project deliverables * Technical program, or project management including account, stakeholder and resource management accountability * Experience resolving complex and important escalation with senior customer executives * Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects * Track record of overachievement against quota, Goals or similar objective targets * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

CSQ427R31 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.  The impact you will have: * Engage with Solutions Architects to understand the full use case demand plan for prioritised customers * Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts * Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks * Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations * Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise * Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals * Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs * Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: * Main use cases moving from ‘win’ to production * Enablement / user growth plan * Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) * Organic needs for current investment (e.g. cloud cost control, tuning & optimization) * Executive and operational governance * Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: * 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers * Programming experience in Python or Spark * Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role * Understanding of solution architecture related distributed data systems * Understanding of how to attribute business value and outcomes to specific project deliverables * Technical program, or project management including account, stakeholder and resource management accountability * Experience resolving complex and important escalation with senior customer executives * Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects * Track record of overachievement against quota, Goals or similar objective targets * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Solutions Architecture team works with our largest, most complex users to understand their technical requirements and map those to Stripe technology. As a Solutions Architect, you'll partner with Sales to technically qualify new business opportunities, demonstrate the art of the possible with the Stripe Platform, and design robust technical solutions to enable payment transactions, manage money movements, and simplify financial operational processes. WHAT YOU'LL DO You're an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create solutions that support your customers' business objectives in complex, business-critical environments. You'll think strategically about the art of the possible for your users' business, and be able to clearly articulate that in a way that informs and builds confidence in our technology. You engage and motivate cross-functionally both internally and within our customers' organizations at all levels, from C-suite executives to Product Engineering. You'll have a track record of delivering exceptional customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience. RESPONSIBILITIES * Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems * Lead technical discussions and solution deep dives with users on the value Stripe can provide to them * Serve as an advocate for your customers internally to ensure their needs are represented with product engineering and to influence product direction and priorities * Plan and participate in quarterly business reviews with your users, identify new opportunities, and collaborate on detailed account planning with account teams * Create technical content (reference architectures, demos, etc.) to share with users, and speak as a thought leader at industry conferences WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Four years of work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery, or technical engineering, with at least one year in a customer-facing pre-sales role * Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands-on skills, and be comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective * Ability to write code * High professional fluency in German and English, with the ability to present to large audiences PREFERRED QUALIFICATIONS * A background in payment systems and ecommerce solutions