Offers & Payments Operations - Internship (m/f/d)

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION The operation team is responsible for * Management of operational/day-to-day in relationships with Deezer’s payment Engineering team and identification of process inefficiencies * Monitor payment platform performance (authorization rates, PSP tracking), manage fraud risk operations, negotiate PSP rates, analyze transaction costs by method, and identify cost optimization opportunities. * Optimize subscription and churn data quality, implement internal control tools for payment processes and revenue reporting, and coordinate annual audits (statutory auditor deliverables, documentation, testing). * Expertise and support to Deezer teams (Customer care, Legal, Business) * Provide raw data for rights holder revenue reporting, budget tracking and accounting cut-offs; analyze monthly revenue variances * Ensure the payment system complies with local regulations (VAT, consumer protection laws, international legal developments) and maintain ongoing compliance of payment journeys and subscription management processes. * Lead subscription journey optimization, anti-churn mechanics development, conversion A/B testing, and the operational rollout of Deezer's pricing strategy. * Support commercial teams on B2B2C deals design, incorporate customer and internal stakeholder feedback to improve the user experience * Participate in QA testing phases for payment and offer-related releases. Your will : * Be the payment Operation guardian by owning daily payment operations processes, animate our continuous improvement approach, and help elaborate best practices, as we continue to launch and scale new payment products & services * Collaborate with other Payment Operations Analysts and Payment Engineering team and help foster knowledge sharing among the team * Participate in tight feedback loops with Payment product managers and other internal stakeholders to improve product & processes * Lead specific ad-hoc payment operations improvement projects QUALIFICATIONS * High knowledge of SQL and EXCEL * Strong analysis and recommendation methodology * Strong Project management skills * Previous experience in a payment processing environment * Curious and rigorous with figures * Excellent organizational and analytical abilities * Strong written and verbal communication skills in French and English * Demonstrated team player with a curious mindset * Eager and easiness to collaborate with software engineers At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!

Valtech

SENIOR SFCC MULTICLOUD BACKEND ENGINEER (ALL GENDERS) Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration  The role   As a Senior SFCC Multicloud Backend Engineer (all genders), you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring +8 years of experience, a growth mindset and a drive to make a lasting impact.  You will thrive in this role if you are:  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  Role responsibilities * Partner with key Technical Stakeholders to identify and document requirements for the purposes of deploying new (global and regional) systems * Manage technical stakeholder approval for all technical designs and optimizations * Develop and support the creation of technical related materials such as solution documents, technical and architectural requirements, performance documents * Coordinate and work with technical team on technical design, delivery and support * Organize, equip and facilitate application technical test plans and technical test cases including performance tests, load tests, etc.) * Provide ongoing application system maintenance and problem resolution with internal/external supporting teams MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications:  * University degree in IT, Business Information System or equivalent * + 8 years of experience in IT, with at least + 5 years experience in e-commerce architecture (luxury preferred) * Experience related to e-commerce solutions implementations in an international context * Multi-cultural projects experienced * Technical lead and time management abilities * You process an in-depth working knowledge of Salesforce in (one or more) of the followings : * Commerce Cloud & OMS * Core * Marketing Cloud * You are technical-oriented: strong technical sense and technical operational experience * You have a good ability to liaise between the business and technical communities bridging the gap and driving discussions toward a collaborative solution * You have strong organization, planning, communication, project management and presentation skills * You know how to work under pressure and to meet tight deadlines * You’re fluent in French and English, both written and oral NICE TO HAVE QUALIFICATIONS   * Experience with agility using SAFe * A willingness to constantly seek new ways to learn, grow, and adapt when needed * A team-oriented mindset If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.  COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.  THE BENEFITS   This is a permanent position based in Paris / France.  Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.  YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.  ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us. As per the AGG (General Equal Treatment Act) in Germany and equivalent in France, jobs must be advertised in a gender-neutral manner. We use the statement (all genders) to make it clear that this position is open to all genders in these countries, even if the job title itself can be translated or interpreted as "masculine" in the French or German language.

Datadog

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.    The Opportunity: Join a diverse team of traditional and non-traditional backgrounds, working together to solve complex problems the right way. You will lead a team immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog.    You Will: * Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 400+ integrations that Datadog works with * Ensure successful onboarding of new Solutions Engineers * Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters  * Review and help prioritize Solutions Engineering escalations * Dispatch customer requests throughout the day as part of a queue rotation schedule * Oversee demo training and assist in demo certification * Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers * Build out documentation and knowledge base articles for a variety of technologies    You Are: * Passionate about people management and/or mentorship with previous experience leading a team * Self-motivated, detail-attentive, and have a desire for continuous learning  * A critical thinker who defaults to a client-centric approach * A tinkerer with some programming experience and a basic knowledge of Linux * Able to work a rotating schedule that requires weekend availability    Bonus Points: * CS or Engineering majors * Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.)   Why You Should Apply:  * Generous and competitive global and US benefits * New hire stock equity (RSUs) and employee stock purchase plan * Continuous career development and pathing opportunities  * Product training to develop an in-depth understanding of our product and space * Best in breed onboarding * Internal mentor and buddy program cross-departmentally * Friendly and inclusive workplace culture   About Datadog: Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.