Senior Technical Lead Manager - IT Engineering

Databricks

CSQ427R196 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.  The impact you will have: * Engage with Solutions Architects to understand the full use case demand plan for prioritised customers * Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts * Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks * Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations * Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise * Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals * Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs * Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: * Main use cases moving from ‘win’ to production * Enablement / user growth plan * Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) * Organic needs for current investment (e.g. cloud cost control, tuning & optimization) * Executive and operational governance * Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: * 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers * Programming experience in Python, Spark and Databricks (or similar data platform) * Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role * Understanding of solution architecture related distributed data systems * Understanding of how to attribute business value and outcomes to specific project deliverables * Technical program, or project management including account, stakeholder and resource management accountability * Experience resolving complex and important escalation with senior customer executives * Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects * Track record of overachievement against quota, Goals or similar objective targets * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

iBanFirst

WHO ARE WE? iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.  By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.    KEY FIGURES  * 350+ employees across 15 offices in 12 European countries * 30+ nationalities represented, average age: 32 * 10,000 corporate clients trust us * €80M in revenue in 2025, with a target of around €100M in 2026 * Profitable for more than two years * Ranked for 6 consecutive years in the Financial Times FT1000, among the fastest-growing European companies * An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service   A STRONG CULTURE BUILT AROUND 4 CORE VALUES  * Team First : The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together. * Tenacity : We’re transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA. * Transformation : Innovation is not a buzzword; it’s a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. * Trust : Trust is the foundation of everything we build — with our clients and, above all, internally. It’s driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.   WHY JOIN US?  * We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. * We’re driven by a meaningful mission: helping bold “Small & Medium Multinationals” succeed globally. * Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously. * You’ll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions. * iBanFirst is profitable and backed by long-term investors: * Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning * In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions Joining iBanFirst means joining a profitable, international, fast-growing tech company. It’s also a chance to learn, grow, and contribute directly to a shared ambition: simplifying international finance for SMEs.      THE ROLE  RECRUITMENT CONTEXT  This is a newly created position driven by iBanFirst's continued growth and the increasing complexity of our financial crime risk environment. As transaction volumes scale across new markets and products, we need a dedicated manager to lead our first line of defense teams on Financial Crime (Transaction Monitoring, Fraud detection, Regulatory Ops) and structure the quality and operational controls that underpin them.  We are open to candidates coming from various backgrounds (management/strategy consulting, operations/compliance professionals) who are looking to step into a thigh impact operational role. The financial crime domain can be learned — we are hiring for how you think, how you build, how you leverage technology (analytics, AI) and how you lead.    MANAGER & TEAM  You will report directly to Julien Molez, Chief Operations Officer. You will manage three teams which are at different levels of maturity:a team of 5 people: a  Transaction Monitoring Fraud management and Regulatory Operations. Your team is the first line of defense against money laundering, fraud, and financial crime — operating at the intersection of operational rigor, regulatory compliance, and technology.    WHAT WILL YOU DO?  As iBanFirst expands across European markets, the financial crime risk landscape grows in complexity. We are looking for an analytically sharp, structured, and operationally driven leader to supervise our TM Financial Crime Operations function, steer it with rigor and precision, embed it in a robust and recognized quality framework, and drive highest level of efficiency through data and automation.  Team Management & Operations  * Lead and develop the different teams in the scope: set priorities, manage performance, and build a culture of accountability and continuous improvement.  * Oversee their daily operations: alert review, case investigation, SAR filing, and escalation processes.  * Manage capacity and workload allocation to maintain SLAs and maintain backlogs at constant low levels.  Fraud & Financial Crime  * Own the fraud detection and prevention framework: typologies, detection rules, investigation workflows, and outcomes tracking  * Stay current on financial crime trends and adapt the team's detection approach accordingly  Controls & Quality Framework  * Design and implement a quality insurance framework for each team, specific to each of them but consistent across domains.  * Define and track KPIs: detection rates, false positive ratios, case resolution times, SAR quality.  * Conduct regular calibration sessions and quality reviews to maintain consistent, high standards across the teams.  Analytics & Automation  * Use data to assess the performance of each value chains. For example, on the transaction monitoring side : rules effectiveness, reduce noise, and improve alert prioritization  * Work with Product and Engineering teams to constantly improve underlying systems and integrate automation into workflows  * Identify opportunities to leverage AI and machine learning to enhance detection and reduce manual effort  Regulatory & Reporting  * Ensure compliance with Belgian and EU AML/CFT obligations (LCB-FT, EU AML directives)  * Produce clear, insight-driven reporting for senior leadership: what the data says, what it means, and what action it warrants  * Lead or support regulatory audits and inspections related to TM and fraud  * Be the key go-to person for C-Levels for these topics and lead the associated governance meetings.    TASK BREAKDOWN  40% — Team management & operational oversight: Day-to-day leadership of the different teams, alert review quality, escalation management, and capacity planning  20% — Framework building: Quality controls, KPIs, fraud typologies, policies and procedures  30% — Analytics & automation: Rule performance analysis, detection improvement, collaboration with Product/Engineering  10% — Reporting & regulatory: Senior management reporting, audit support    ROLE OBJECTIVES  First 3 months  * Ramp up on iBanFirst's transaction monitoring systems, financial crime risk exposure, and regulatory environment  * Build trust with the team and assess individual strengths and development needs  * Map existing processes and identify the top 3 priority areas for improvement  First 6 months  * Deliver the first version of the quality assurance framework  * Define and baseline key operational KPIs  * Launch at least one automation or efficiency initiative  First 12 months  * Own the fraud framework end-to-end and present it to senior leadership  * Demonstrate measurable improvement in alert quality, team efficiency, or detection rates  * Build a 12-month roadmap for the function aligned with iBanFirst's growth plans    WHAT DO YOU BRING?  EXPERIENCE:  * 5-10 years of experience in similar positions at recognized financial institutions or in management consulting, strategy consulting, or a similar structured analytical environment (Big 4, MBB, Tier 2 strategy firms)  * Experience in financial services, fintech, or a regulated industry project context is a strong plus  * First exposure to compliance, risk, or financial crime topics (through client work, due diligence, or regulatory projects) is valued   SKILLS:  * Natural leadership and recognized management experience  * Exceptional structuring and problem-solving skills: you break complex issues into clear frameworks and actionable plans  * Strong data and analytics capabilities: comfortable with quantitative analysis, building dashboards, and deriving insights from operational data  * Proven ability to design processes and quality frameworks from scratch  * Natural project management instincts: you sequence work, track delivery, and hold people accountable  * High proficiency on AI and automation concepts and enthusiasm to apply them in an operational context  * Fluent in French and English, confident communicating with senior stakeholders  NICE TO HAVE:  * Hands-on experience with a transaction monitoring platform (ComplyAdvantage, Actimize, Napier, or equivalent)  * Familiarity with the French or Belgian regulatory environment: NBB, CTIF, ACPR, Tracfin, LCB-FT  WHAT MAKES YOU STAND OUT:  * You have led a transformation or process redesign project end-to-end  * You are energized by the idea of owning something operational, not just advising on it and transforming and optimizing it with technology  * You are curious about financial crime and see it as a high-stakes, intellectually demanding domain    WHAT DO WE OFFER? * Permanent contract (CDI)  * Office location: Paris  * Hybrid work policy: 2 days remote per week  * Competitive salary: €75,000 – €110,000 gross annual, depending on experience  * Benefits: * Swile meal card * Axa health insurance * Commuter benefits * RTT (extra paid days off) * Gymlib subsciption * Paid parental leave * Participate in company-wide events, including team offsites, company parties, and regular social activities.   RECRUITMENT PROCESS  1. Screening call with Malorie Petitjean (Talent Acquisition Specialist)— 30 min, remote. General fit, motivation, salary expectations, availability. 2. In-depth interview with Julien Molez (COO)— 1 hour, in-person. Operational experience, leadership approach, team fit.  3. Case study— Take-home exercise on an operational design or process improvement scenario. Presented during complementary 1h session with COO.  4. Final interview with Sonia Boudier (Deputy CEO) — 45 min, in-person. Leadership validation, strategic vision, long-term fit.          ____________________________ #LI-MP1 #LI-onsite / #LI-hybrid / #LI-remote

BlaBlaCar

Your mission   As the Senior Product Manager for the Payment squad, you will lead the evolution of our global transaction engine, ensuring a seamless and reliable experience for millions of travelers. Your mission is to build a robust, scalable payment infrastructure that supports BlaBlaCar’s multimodal and international growth. You will be responsible for optimizing every step of the payment lifecycle—from checkout conversion and authorization rates to payout flows and fraud prevention. You will play a strategic role in transforming our payment landscape, moving toward a flexible and resilient architecture. This involves integrating diverse local payment methods, enhancing our promotional capabilities through advanced discount systems, and streamlining financial operations. By bridging technical complexity with user-centric design, you will remove transactional friction and directly contribute to the company's profitability and global scale. You will co-lead the squad with an Engineering Manager and partner closely with Finance, Product Operations, Data, and other Product leaders to align our payment infrastructure with the company's broader strategic priorities. Your responsibilities   Shape the payment strategy & roadmap: Define the long-term vision, success metrics, and product roadmap for BlaBlaCar’s global transaction engine. Secure strong alignment from leadership and cross-functional partners to ensure our infrastructure scales with multimodal and international growth. Enable strategic payment capabilities: Lead product discovery and delivery for high-stakes, revenue-driving features. This encompasses both infrastructure evolutions—such as driving the product strategy for our multi-PSP payment orchestrator and scalable routing rules in tandem with Product Operations —and business-facing capabilities like launching local payment methods, advanced promotional/discount systems, and subscription models. Own payment performance & KPIs: Establish internal targets and drive cross-functional alignment to monitor core transaction health. Be accountable for maximizing authorization rates and transaction reliability across all 18 locales. Drive bottom-line impact via funnel optimization: Deeply analyze the end-to-end checkout and payout flows. Continuously optimize passenger checkout and driver payout experiences by identifying initiatives that eliminate technical friction, reduce technical errors, decrease time-to-resolution, and minimize operational costs. Navigate complex stakeholder alignment: Drive alignment across a matrix of internal teams (including Finance, Legal, Customer Care, and Product Operations), balancing a frictionless user experience with compliance, internal priorities, and legal frameworks.  Cultivate strategic partnerships with global and local Payment Service Providers to stay ahead of fintech trends and ensure top-tier infrastructure performance. Oversee technical integrations & squad execution: Co-lead execution hand-in-hand with your Engineering Manager and a full-stack squad of 10 engineers, translating complex architectural shifts into deliverable MVPs and overseeing complex technical integrations. Your qualifications   Experience: 5+ years of Product Management in a scale-up or large tech company, with direct experience in Fintech or Payments (PSPs, financial flows, orchestration).  Strong understanding of the payment ecosystem across emerging markets, particularly Brazil, India, and Mexico, is highly valued but optional. Problem-Solving: Proven ability to simplify complex technical and financial constraints into scalable, frictionless user experiences. Stakeholder Influence: Strong interpersonal skills to navigate cross-functional relationships (other Product and engineering teams, Finance, Fraud, Engineering, Care), gain buy-in, and clearly communicate prioritization decisions. Hands-On Operator: Highly analytical and willing to step outside traditional product boundaries—diving deep into data and operations to move the needle on critical KPIs (authorization rates, costs). Languages: Full fluency in English is mandatory. The team   The Demand Team: The Payment squad is a core pillar of the Demand team, which owns the end-to-end passenger experience across 5 dedicated squads (Discover, Search, Booking, Payment, and Post-booking). Your Squad: You will co-lead the Payment squad alongside 1 Engineering Manager and a team of 10 engineers. External Stakeholders: Global and local Payment Service Providers (e.g., Adyen) and payment orchestration platform(s). Internal Stakeholders: Fraud & Risk, Accounting & Finance, Data, Customer Care, Product Operations, all other Product Managers and Business teams What we have to offer   2 to 3 days at the office per week 4 additional weeks on top of legal maternity/paternity leaves 50% healthcare coverage (Alan) Financial support for home office equipment Minimum 25 days holiday per year  Local meal plan policy (Swile card) 50% transportation paid (Forfait Mobilité Durable) Free unlimited carpooling & bus rides Personal growth via trainings, mentorship, and internal mobility opportunities Employee Stock ownership plan Regular team building events 1 day off per year to test our product Interested in joining the ride? a 45-min video-call with Maxime, Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions 45-minute video, call with Julie Hernandez, Lead Product Manager for the OTA team and Julien Haler, Engineering Manager, to deep dive into the role, your experience, and answer your questions. Remote use case exercise, followed by a 45-minute presentation to a cross-functional panel of key stakeholders.  30-minute video call with Benjamin Retourné, CPO, for final validation.