
BlaBlaCar · Paris
Your mission As the Senior Product Manager for the Payment squad, you will lead the evolution of our global transaction engine, ensuring a seamless and reliab...
Your mission
As the Senior Product Manager for the Payment squad, you will lead the evolution of our global transaction engine, ensuring a seamless and reliable experience for millions of travelers. Your mission is to build a robust, scalable payment infrastructure that supports BlaBlaCar’s multimodal and international growth. You will be responsible for optimizing every step of the payment lifecycle—from checkout conversion and authorization rates to payout flows and fraud prevention.
You will play a strategic role in transforming our payment landscape, moving toward a flexible and resilient architecture. This involves integrating diverse local payment methods, enhancing our promotional capabilities through advanced discount systems, and streamlining financial operations. By bridging technical complexity with user-centric design, you will remove transactional friction and directly contribute to the company's profitability and global scale.
You will co-lead the squad with an Engineering Manager and partner closely with Finance, Product Operations, Data, and other Product leaders to align our payment infrastructure with the company's broader strategic priorities.
Your responsibilities
Shape the payment strategy & roadmap: Define the long-term vision, success metrics, and product roadmap for BlaBlaCar’s global transaction engine. Secure strong alignment from leadership and cross-functional partners to ensure our infrastructure scales with multimodal and international growth.
Enable strategic payment capabilities: Lead product discovery and delivery for high-stakes, revenue-driving features. This encompasses both infrastructure evolutions—such as driving the product strategy for our multi-PSP payment orchestrator and scalable routing rules in tandem with Product Operations —and business-facing capabilities like launching local payment methods, advanced promotional/discount systems, and subscription models.
Own payment performance & KPIs: Establish internal targets and drive cross-functional alignment to monitor core transaction health. Be accountable for maximizing authorization rates and transaction reliability across all 18 locales.
Drive bottom-line impact via funnel optimization: Deeply analyze the end-to-end checkout and payout flows. Continuously optimize passenger checkout and driver payout experiences by identifying initiatives that eliminate technical friction, reduce technical errors, decrease time-to-resolution, and minimize operational costs.
Navigate complex stakeholder alignment: Drive alignment across a matrix of internal teams (including Finance, Legal, Customer Care, and Product Operations), balancing a frictionless user experience with compliance, internal priorities, and legal frameworks.
Cultivate strategic partnerships with global and local Payment Service Providers to stay ahead of fintech trends and ensure top-tier infrastructure performance.
Oversee technical integrations & squad execution: Co-lead execution hand-in-hand with your Engineering Manager and a full-stack squad of 10 engineers, translating complex architectural shifts into deliverable MVPs and overseeing complex technical integrations.
Your qualifications
Experience: 5+ years of Product Management in a scale-up or large tech company, with direct experience in Fintech or Payments (PSPs, financial flows, orchestration).
Strong understanding of the payment ecosystem across emerging markets, particularly Brazil, India, and Mexico, is highly valued but optional.
Problem-Solving: Proven ability to simplify complex technical and financial constraints into scalable, frictionless user experiences.
Stakeholder Influence: Strong interpersonal skills to navigate cross-functional relationships (other Product and engineering teams, Finance, Fraud, Engineering, Care), gain buy-in, and clearly communicate prioritization decisions.
Hands-On Operator: Highly analytical and willing to step outside traditional product boundaries—diving deep into data and operations to move the needle on critical KPIs (authorization rates, costs).
Languages: Full fluency in English is mandatory.
The team
The Demand Team: The Payment squad is a core pillar of the Demand team, which owns the end-to-end passenger experience across 5 dedicated squads (Discover, Search, Booking, Payment, and Post-booking).
Your Squad: You will co-lead the Payment squad alongside 1 Engineering Manager and a team of 10 engineers.
External Stakeholders: Global and local Payment Service Providers (e.g., Adyen) and payment orchestration platform(s).
Internal Stakeholders: Fraud & Risk, Accounting & Finance, Data, Customer Care, Product Operations, all other Product Managers and Business teams
What we have to offer
2 to 3 days at the office per week
4 additional weeks on top of legal maternity/paternity leaves
50% healthcare coverage (Alan)
Financial support for home office equipment
Minimum 25 days holiday per year
Local meal plan policy (Swile card)
50% transportation paid (Forfait Mobilité Durable)
Free unlimited carpooling & bus rides
Personal growth via trainings, mentorship, and internal mobility opportunities
Employee Stock ownership plan
Regular team building events
1 day off per year to test our product
Interested in joining the ride?
a 45-min video-call with Maxime, Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
45-minute video, call with Julie Hernandez, Lead Product Manager for the OTA team and Julien Haler, Engineering Manager, to deep dive into the role, your experience, and answer your questions.
Remote use case exercise, followed by a 45-minute presentation to a cross-functional panel of key stakeholders.
30-minute video call with Benjamin Retourné, CPO, for final validation.
🧡 ABOUT ALMA At Alma, we believe sustainable commerce depends on fair, well-balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! 👐 ABOUT THE TEAM You will join the Product Analytics team, currently composed of Louis and Camille, embedded within the wider Data Analytics organization (Eng > Data & AI > Data Analytics). The team's mission is to enable the Product organization through data — from discovery to impact measurement. You will report to Louis, Product Analytics Manager, and collaborate closely with a product organization of 11 Product Managers, Product Design, and Product Marketing teams. You will own the Core Tribe, which sits at the heart of Alma's product — covering financial flows, risk & scoring, and payment lifecycle. The PMs in this tribe are notably data-savvy, making it a particularly exciting scope to work on. This position is a CDI based in Paris. 💼 ABOUT THE JOB Be the data partner for the Core Tribe * Work hand in hand with 3 product squads (Core Finance, Risks, Payment Lifecycle) to assess the impact of key initiatives, support discoveries, and provide data-driven recommendations that directly influence product prioritization. Own and scale the analytics foundations of your scope * Audit existing models and pipelines, revamp key data models, and build the dashboards needed to track your tribe's most important metrics — ensuring data is reliable, accessible, and actionable. Design and run experiments * Implement A/B tests and experimentation frameworks to evaluate product features with statistical rigor, helping squads make confident, evidence-based decisions. Raise the bar across the Product Analytics team * Contribute to internal tooling, challenge existing approaches, and help define best practices that improve the whole team's standards and impact — not just your own perimeter. 🧰 YOU WILL WORK WITH SQL, BigQuery, dbt, Argo Workflow, Looker, Google Colab, Claude Code, Segment, Rudderstack, Python 🧩 ABOUT YOU To succeed in this job * 2 to 5 years of experience in Product Analytics, preferably in a fast-growing tech or fintech environment * Strong proficiency in SQL and solid grasp of statistical analysis and experimentation methodologies (A/B testing, significance, causality) * Excellent communication skills — able to translate complex data insights into clear, actionable recommendations for both technical and non-technical stakeholders * Genuine curiosity and eagerness to work with AI-assisted tools (Claude Code) as part of your daily workflow * Proficiency in French & English And it will be nice if you also * Are comfortable with Python for data manipulation and analysis * Have hands-on experience with dbt, BigQuery, or GCP * Have worked with tracking tools such as Segment or Rudderstack * Hold a degree in a quantitative field (Computer Science, Statistics, Engineering, or similar) Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. 🧘 ABOUT THE ROLE If you join, you will be able to grow and impact on: * A team with serious momentum — the Product Analytics team went from 1 analyst at end of 2024 to 3 today. You'll be joining at a pivotal moment, with a lot still to build in terms of tools, processes, and best practices. * Full ownership of a high-stakes tribe — the Core Tribe covers the financial, risk, and payment foundations of Alma. You'll have a clear perimeter and real latitude to shape how data is used within it, alongside data-savvy PMs who speak your language. * Broad impact beyond your scope — from month 9, you'll be expected to contribute to raising standards across the whole Product Analytics team. This is a role where growth is structural, not just a promise. 🤑 COMPENSATION & BENEFITS * Competitive salary based on 12 months * Profit-sharing and employee savings plan * Health insurance: 100% covered by Alma including family package * Disability insurance: 100% covered by Alma * Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities * Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks. * Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts) * Meal vouchers: €10/day, 50% covered by Alma * Mental health: free access to MindDay platform * Paid time off: 25 days/year (+ additional paid leave granted for employees on executive contracts) * Access to our Learning & Development Platform * 2 weeks of full remote possible per year in summer 🎯 INTERVIEW PROCESS * Video call with a Talent Acquisition team member to understand your path, motivation & present you the role. * Video call with your future manager to deep dive the role, the team, your profile and answer all your questions. * Case study presentation with 2 - 3 team members (ideally in house) to assess your practical knowledge. * 1 or 2 additional interviews customized to the role's level to further assess your skills and team fit. 🌍 DIVERSITY & INCLUSION At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.
LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION The operation team is responsible for * Management of operational/day-to-day in relationships with Deezer’s payment Engineering team and identification of process inefficiencies * Monitor payment platform performance (authorization rates, PSP tracking), manage fraud risk operations, negotiate PSP rates, analyze transaction costs by method, and identify cost optimization opportunities. * Optimize subscription and churn data quality, implement internal control tools for payment processes and revenue reporting, and coordinate annual audits (statutory auditor deliverables, documentation, testing). * Expertise and support to Deezer teams (Customer care, Legal, Business) * Provide raw data for rights holder revenue reporting, budget tracking and accounting cut-offs; analyze monthly revenue variances * Ensure the payment system complies with local regulations (VAT, consumer protection laws, international legal developments) and maintain ongoing compliance of payment journeys and subscription management processes. * Lead subscription journey optimization, anti-churn mechanics development, conversion A/B testing, and the operational rollout of Deezer's pricing strategy. * Support commercial teams on B2B2C deals design, incorporate customer and internal stakeholder feedback to improve the user experience * Participate in QA testing phases for payment and offer-related releases. Your will : * Be the payment Operation guardian by owning daily payment operations processes, animate our continuous improvement approach, and help elaborate best practices, as we continue to launch and scale new payment products & services * Collaborate with other Payment Operations Analysts and Payment Engineering team and help foster knowledge sharing among the team * Participate in tight feedback loops with Payment product managers and other internal stakeholders to improve product & processes * Lead specific ad-hoc payment operations improvement projects QUALIFICATIONS * High knowledge of SQL and EXCEL * Strong analysis and recommendation methodology * Strong Project management skills * Previous experience in a payment processing environment * Curious and rigorous with figures * Excellent organizational and analytical abilities * Strong written and verbal communication skills in French and English * Demonstrated team player with a curious mindset * Eager and easiness to collaborate with software engineers At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!
🧡 ABOUT ALMA At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! 👐 ABOUT THE TEAM The Developer Experience (DevX) squad is part or the Engineering’s Platform Tribe. The Platform Tribe groups the DevX squad and the Site Reliability Engineering quad. The members of the tribe are responsible for building the foundational infrastructure, security layers, and core systems that empower Alma's entire product and engineering organization to scale reliably. You will join a dedicated squad focused entirely on the daily lives of our engineers: Our mission is to eliminate friction from a developer's machine all the way to production. We build, optimize, and maintain the delivery systems, local development environments, and CI/CD automation that allow our product teams to ship high-quality code safely, frequently, and with absolute confidence. We operate in a highly dynamic, polyglot environment. We are looking for an engineer driven by technical curiosity, who loves exploring new tools and technologies to continuously elevate our engineering standards. This is a full-time position, based in Paris or fully remote in France. 💼 ABOUT THE JOB * Own and continuously optimize our CI/CD pipelines and delivery workflows, ensuring fast feedback loops and secure deployments. * Build and evolve the local developer experience, making it seamless for engineers to spin up, test, and debug services locally across a variety of languages and frameworks. * Own and maintain part of our cloud infrastructure and container orchestration platforms using Terraform and Kubernetes. This will also require participating in identifying and solving infrastructure-related production issues and performance troubleshooting, upgrading our platforms for long-term resilience. * Be a technical referent and drive engineering standards forward by acting as a trusted partner for product engineering squads on delivery and infrastructure best practices, sharing expertise and providing guidance. * Encourage a culture of technical curiosity by frequently evaluating, benchmarking, and prototyping emerging technologies to bring the best tool sets to the team and promoting a culture of continuous learning across the org. 🧰 YOU WILL WORK WITH Python, TypeScript, PHP, Docker, Kubernetes, Terraform, GitHub Actions, GCP, Postgres and Datadog. 🧩 ABOUT YOU To succeed in this job * You've built at least 5 years of experience in a relevant role, ideally in DevOps or Platform Engineering. * You take ownership of cross-functional infrastructure initiatives, driving complex projects from design to delivery alongside multiple teams. * You have hands-on experience designing, building, and optimizing CI/CD pipelines end to end (GitHub Actions or equivalent). * You're comfortable building robust automation pipelines and modernizing local development environments. * You are fluent in french (primary working language) with a good level of English, for documentation, cross-team exchanges, and technical reading, writing as well as presenting. And it will be nice if you also * Have production-grade proficiency with Infrastructure as Code (not necessarily Terraform) and container orchestration (not necessarily Kubernetes). * Are familiar with an observability and monitoring stack (Datadog, Prometheus, or equivalent). * Have worked with local development environment tooling (Nix, mise, asdf, devenv, devcontainers, etc.). * Working knowledge of at least one language from Alma's stack (Python, TypeScript, or PHP), enough to read, debug, and contribute when needed. Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. 🧘 WHAT’S IN IT FOR YOU If you join, you will be able to grow and impact on: * The infrastructure and tooling that directly shapes the productivity and confidence of every engineer at Alma. You'll have real ownership over your scope, the space to explore and prototype freely, and the support to take initiative. * The DevX squad, a dynamic, polyglot team where learning together is a core habit, not an afterthought. * Alma's growth across Europe, as the infrastructure you build directly enables us to scale reliably across 10 markets and more in the future, your work has a clear and measurable line to the business. 🤑 COMPENSATION & BENEFITS * Competitive salary based on 12 months * Profit-sharing and employee savings plan * Health insurance: 100% covered by Alma including family package * Disability insurance: 100% covered by Alma * Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities * Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks. * Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts) * Meal vouchers: €10/day, 50% covered by Alma * Mental health: free access to MindDay platform * Paid time off: 25 days/year ****(+ additional paid leave granted for employees on executive contracts) * Access to our Learning & Development Platform * 2 weeks of full remote possible per year in summer for people working in hybrid remote 🎯 INTERVIEW PROCESS * Video call with a Talent Acquisition team member to understand your path, motivation & present you the role. * Video call with your future manager to deep dive the role, the team, your profile and answer all your questions. * Case study presentation with 2 - 3 team members (ideally in house) to assess your practical knowledge**.** * Take-home coding test, followed by a remote feedback session. * Live system design interview to assess your practical and architectural knowledge. * A coffee chat with the squad you’ll join to further assess your skills and team fit. 🌍 DIVERSITY & INCLUSION At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.