Technicien Support Elite

QUI SOMMES-NOUS ? Le 16 avril 2025, ZeWay a été placée en liquidation judiciaire. Heetch a repris les actifs et créé Sweetch pour continuer l'aventure. Notre mission : (re)lancer et opérer un réseau de bornes d'échange de batteries pour scooters électriques en région parisienne. On repart de zéro — ce qui veut dire que chaque personne qui rejoint l'équipe contribue vraiment à construire quelque chose. Rien de tout ça ne roule sans une équipe technique solide, capable de maintenir nos bornes en état, d'intervenir vite sur le terrain et d'améliorer nos process au fil du temps. C'est là que tu entres en jeu. Tu rejoins l'équipe Opérations, au cœur des enjeux terrain. Un terrain de jeu concret, avec de vraies responsabilités dès le départ. ---------------------------------------------------------------------------------------------------------------------------------- TES MISSIONS Maintenance et réparation des bornes Tu pars en intervention dans Paris pour diagnostiquer et réparer nos bornes d'échange de batteries. Tu cherches, tu testes, tu comprends ce qui cloche — et tu remets en service. Interventions électriques sur site Une fois à l'aise, tu participeras à l'installation de nouvelles bornes chez nos partenaires. Les habilitations BT sont indispensables, on t'accompagne si besoin pour la suite. Contribution à la structuration On construit nos process en même temps qu'on opère. Tu proposes des idées, des outils, des méthodes pour faire mieux et plus vite. Ton avis compte. ---------------------------------------------------------------------------------------------------------------------------------- CE JOB EST FAIT POUR TOI SI Côté électrique * Tu as une habilitation Basse Tension (BT) — indispensable * Tu sais rechercher une panne, lire un schéma simple, utiliser un multimètre * Tu n'as pas peur d'ouvrir un boîtier pour comprendre ce qu'il se passe dedans Côté pratique * Tu es à l'aise avec les outils informatiques (diagnostic, reporting) * Tu as le permis B — deux-roues apprécié pour les interventions * Tu parles français couramment Côté humain Chez Sweetch, on partage les valeurs de Heetch : * Play for the team — tu travailles avec l'équipe, tu partages tes galères et tes victoires * Make it happen — tu passes à l'action, tu testes, tu améliores * Be kind — bienveillant avec les collègues comme avec les clients * Think different — tu proposes des solutions, tu ne fais pas "comme on a toujours fait" ---------------------------------------------------------------------------------------------------------------------------------- LES CONDITIONS Contrat : CDD 1 AN Période d'essai : 1 mois Localisation : Paris et petite couronne   ---------------------------------------------------------------------------------------------------------------------------------- ET MAINTENANT ? Tu n'as pas encore toutes les compétences listées mais tu as envie d'apprendre et tu t'y vois déjà ? Postule.

ABOUT US Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.   JOB SUMMARY As an Electronics Laboratory Technician, you will support the day-to-day operation of Graphcore’s Bristol laboratories, helping to ensure that facilities, equipment, tools and processes are ready to support engineering activity. Working as part of the Laboratory team, you will help maintain a safe, organised and reliable electronics lab environment, supporting cross-functional teams with equipment setup, preventative maintenance, asset control, ESD checks and technical documentation.   THE TEAM The Laboratory team supports the installation, maintenance, repair and modification of electronic systems, cables and equipment within Graphcore’s laboratories. The team works closely with engineering groups to help set up test benches, troubleshoot routine lab issues and ensure that equipment is safe, available and operating reliably. The team also maintains technical documentation, manages tools, assets and test equipment, and contributes to efficient, high-quality laboratory operations.   RESPONSIBILITIES AND DUTIES · Support the installation, setup and calibration of electronic test equipment, including oscilloscopes, logic analysers, power supplies and related laboratory equipment. · Carry out preventative maintenance activities to help keep laboratory equipment available, safe and reliable. · Maintain a clean, organised and safe laboratory environment in line with health and safety requirements. · Check and maintain ESD countermeasures, escalating issues where corrective action is required. · Support asset management activities, including tracking tools, equipment and laboratory assets. · Manage goods in/out processes for laboratory equipment, components and related materials. · Support engineering teams with test bench setup, equipment configuration and technical readiness for hardware bring-up, validation and characterisation activities. · Help create and maintain standard operating procedures, work instructions and technical guidance for laboratory users. · Provide practical support to laboratory users, including guidance on safe equipment use and routine lab processes. · Support engineering teams with board, cable and wire modifications, following agreed procedures and quality expectations. · Maintain accurate records for equipment, maintenance activity, assets and laboratory processes. · Identify routine laboratory issues and work with colleagues to resolve or escalate them promptly.   CANDIDATE PROFILE ESSENTIAL: · Experience working in an electronics laboratory or similar technical environment. · Strong practical understanding of electronic test equipment, including setup, calibration and basic troubleshooting. · Awareness of ESD controls and safe working practices in an electronics lab environment. · Ability to follow technical procedures accurately and maintain clear records. · Practical experience supporting equipment maintenance, lab organisation or asset tracking. · Good attention to detail, with a focus on quality, safety and reliability. · Clear communication skills, with the ability to work effectively with engineering and operations teams. · A proactive and organised approach to managing tasks and supporting laboratory users. DESIRABLE · Experience supporting hardware bring-up, validation or characterisation activities. · Experience with soldering, rework, cable assembly or board-level modifications. · Familiarity with calibration processes, asset management systems or goods in/out processes. · Relevant technical qualification in electronics, electrical engineering or a related discipline. · Experience working in a semiconductor, electronics, computing hardware or high-technology R&D environment. · Familiarity with laboratory quality processes, equipment documentation or standard operating procedures. ----------------------------------------------------------------------------------------------------------------------------------