
Smartly · Philippines
As a Technical Support Specialist II, you are the first line of defence in solving customer problems for Smartly products. You'll become a part of an internal S...
As a Technical Support Specialist II, you are the first line of defence in solving customer problems for Smartly products. You'll
become a part of an internal Support Operations team, working with some of the largest and most sophisticated online performance
marketers globally. In addition, you’ll be a vital component in ensuring outstanding service to our customers.
This role comes with great responsibility and requires a variety of skills: you’ll serve as a crucial link, translator and
communicator between customers and our equally extraordinary product development team. Ideally, you love solving new problems and
thrive in situations where there are several unknowns. Your heart beats for the customer and serves them with understanding and
care. You will have the opportunity to work closely with the Engineering team that develops our web application, Customer teams
that serve our clients, and directly with end customers through our 24/7 in-app support chat. Your major responsibility will be
making sure that the problems you address will not resurface. As a result, you’ll make the customer’s life easier as well as
improve our core product. None of your days will be quite alike – exciting times guaranteed!
AS A TECHNICAL SUPPORT SPECIALIST II, AT SMARTLY, YOU WILL...
expanding across channels.
teams
effectively.
things quickly.
online marketing industry highly desirable
documenting them for escalation when necessary.
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our
comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than
800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands
and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with
PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend
across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology,
unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and
learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13
countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our
Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
THE ROLE: BUILDING THE ENGINE FOR AI TRANSFORMATION Smartly’s Operations culture is evolving. We are building an intelligent, automated ecosystem that powers our entire global organization. As a Senior Solutions Engineer, you will be the primary technical partner for our AI Transformation team. While they identify strategic AI opportunities, you are responsible for the execution—building the connectors, agents, and interfaces that allow our internal teams to leverage AI in their daily work. You will serve as a bridge between technical solutions and operational excellence. Your core responsibility involves identifying areas of inefficiency and disjointed processes ("silos") and resolving them by developing intelligent workflows, scalable internal tools, and effective code to ensure smooth, integrated operations. We are looking for a "builder" who thrives on independence and is obsessed with the "How can we do this better?" mindset. AS A SENIOR SOLUTIONS ENGINEER AT SMARTLY, YOU WILL... * Partner with AI Transformation team: Collaborate with the AI Transformation team to productize AI and automation prototypes, ensuring that new tools and agentic capabilities are successfully integrated into internal business processes. * Orchestrate Internal Automations: Build and maintain a wide variety of internal tools and workflows for most teams across the company; these solutions range from traditional API-based automations to complex AI agentic workflows. * Modernize Internal Systems: Develop and scale the internal tools and processes that enable teams to move faster, utilizing a blend of AI-driven agents and standard programmatic automations to solve operational needs. * Own the Backend: Maintain and expand our internal microservices architecture, primarily running on TypeScript and NodeJS. * Cloud Infrastructure Management: Independently manage and optimize our cloud infrastructure (we primarily use Google Cloud Platform), ensuring our internal tools and AI services are performant, secure, and scalable. * Build Service Integrations: Act as the master of APIs, integrating disparate internal and external services (Salesforce, Slack, Big Query, data warehouse etc.) to create seamless data flows for both users and AI agents. WE’RE DEFINITELY LOOKING FOR YOU IF YOU HAVE... * Innovative & Experimental Mindset: You are naturally curious and enjoy experimenting with new technologies. Our work involves frequent exploration of emerging tech stacks and AI libraries, so you should be comfortable navigating ambiguity and testing new tools. * A Builder’s Background: A versatile technical background with exposure in Software Engineering, Data Engineering, or Artificial Intelligence—with a strong track record of building diverse technical solutions, internal automations, and scalable data pipelines. * TypeScript/NodeJS Mastery: Strong proficiency in TypeScript and NodeJS (Koa/Express experience is a major plus). * AI Implementation Experience: Proven experience building and maintaining AI agentic workflows or MCPs. You know how to leverage LLM APIs (Vertex AI/OpenAI) to build practical, task-oriented agents. * Prompt Engineering: You have a deep understanding of prompt engineering techniques to produce high-quality, structured, and reliable outputs from LLMs. You can design, test, and iterate on prompts for complex agentic tasks. * API Expertise: High familiarity with REST APIs and complex service-to-service integrations. * Self-Driven Learning: The ability to dive into microservices, understand its logic, and implement modern solutions without constant supervision. * Collaborative Mindset: The ability to translate needs from most internal teams into technical requirements that solve real-world problems for non-technical stakeholders. BONUS POINTS FOR: * Automation Platforms: Experience with workflow automation tools like Zapier, n8n, or similar platforms used to build and orchestrate agentic workflows. * React Skills: Ability to build or tweak frontend admin dashboards to make your automations accessible to internal users. * AdTech Background: Familiarity with Meta GraphAPI, TikTok Ads, or Google Ads APIs. ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
THE ROLE We're seeking an Accounts Payable & Treasury Specialist to support day-to-day accounts payable and treasury activities across our corporate entities, forming part of a tightly knit finance team spread across multiple international locations. This role suits someone who is comfortable working independently, can manage their own workload, and has solid hands-on experience in AP, with some exposure to treasury. KEY RESPONSIBILITIES * Review and approve employee expense reports in line with internal policies and local requirements * Prepare and process payment runs for multiple entities, ensuring accuracy, completeness and timeliness * Maintain and update supplier details within the Group’s ERP system * Monitor and manage the AP inbox, responding to internal and external queries * Support the management and ongoing optimization of the purchase order (PO) system * Contribute to improving and streamlining AP processes, including supporting gradual insourcing of activities currently performed by third parties * Support the monitoring and reconciliation of bank accounts, cash positions, and intercompany balances * Contribute to improving cash visibility and identifying operational efficiencies across Treasury activities * Support bank account management activities, including account openings/closures and maintenance (including bank mandates and authorized signatory records) * Prepare and manage banking documentation, including KYC (Know Your Customer) and UBO (Ultimate Beneficial Owner) requirements * Participate in finance and treasury-related projects (e.g. system enhancements, process improvements, implementation/optimization of finance systems and tools) * Assist with ad hoc tasks and analysis required by Treasury function SKILLS & COMPETENCIES To be successful in this role, you will demonstrate: * Time management & prioritization skills - things can get a little hectic, so the ability to effectively manage yourself and your workload is critical * Excellent interpersonal and communication skills (in English and/or other European languages) - you must be able to organize your thoughts in a way that others find clear and compelling. You will be expected to put together well-written, grammatically correct emails and other communications. When communicating verbally – whether over the phone, on video calls, in person or in meetings – you will need to be articulate, warm and engaging * Flexibility - being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelt out in your job description * Intellectual Curiosity – Treasury is a broad and nuanced field, and we are looking for someone who is truly interested in our profession and has the intellectual curiosity to delve deep into topics and bring fresh ideas to the team * IT Literacy - you need to be comfortable with IT systems and working with data (you should have at least intermediate-level Excel) * Strong critical thinking and problem-solving skills * Passion for our mission ‘to generate a more sustainable future by leading the transition to clean energy * Our values: be a leader, build trust, be responsible, be innovative and ‘bring your alpha’. EXPERIENCE & QUALIFICATIONS * Experience: 3–6 years of relevant experience in accounts payable and treasury operations roles. * Education: Degree in Finance, Accounting, or related field; professional qualification is a plus * Global Exposure: Demonstrable experience working with international, distributed teams in a global company is highly advantageous. * Languages: Fluent, advanced business-level English is required. Fluency in Italian or Spanish is strongly preferred. * Systems: Excellent proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with Oracle NetSuite, Yooz, AccessPay, or Expensify is beneficial. * Eligibility: Must have the legal right to work in Italy. WHAT WE OFFER * A busy role in a supportive team, with plenty of opportunities to learn * International scope – we operate in over 8 countries * Hybrid working – we will need you in the central Milan office at least three times a week, but you will normally be able to work remotely for the remainder of the week * €10 meal vouchers (Ticket Restaurant) * Transport discounts * Annual discretionary bonus. * CCNL - Contratto Collettivo Nazionale per i dipendenti da aziende del terziario della distribuzione e dei servizi HOW TO APPLY If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com. If you have been shortlisted for the next stage, we will be in contact within 14 days. By selecting “Apply” or sending us your CV, you indicate you have read and acknowledged NextEnergy Group’s Candidate Privacy Notice. DIVERSITY AND INCLUSION Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be. We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. ABOUT US NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector. Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions. NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds. * NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m. * NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target. * NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target. * NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with ~£600m raised. * NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling). WiseEnergy® is NextEnergy Group’s operating asset manager. WiseEnergy is a leading specialist operating asset manager in the solar sector. Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW. WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector. Starlight is NextEnergy Group’s development company that is active in the development phase of solar projects. It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies. NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more. NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world. Italy Pay Range €37.600—€42.500 EUR
About the position As a Global Regulatory Specialist, you will join our client's global Quality & Regulatory Affairs function and play a key role in ensuring that medical devices and mounting systems comply with regulatory requirements across international markets. You will become part of a central regulatory team based in Stockholm, supporting a global organization that operates in more than 80 countries and holds a market-leading position within assistive communication solutions. The role combines operational responsibilities with strategic influence. While maintaining existing regulatory processes, you will also support the organization by interpreting regulatory changes, providing expert guidance, and ensuring continued market access for the company's products. Key responsibilities: Maintain and improve technical documentation, including Annex II & III documentation and EU Declarations of Conformity. Coordinate product registrations and device listings with regulatory authorities, including the FDA, Authorized Representatives, and distributors. Support regulatory compliance activities related to EU MDR Class I products and FDA 510(k)-exempt Class II devices. Review device classifications and assess regulatory implications across global markets. Coordinate internal and external audits and support audit readiness activities. Monitor changes in global regulatory requirements and communicate their impact throughout the organization. Collaborate closely with Product Development, Quality, Operations, and other cross-functional teams to ensure regulatory compliance throughout the product lifecycle. This is a highly collaborative global role with frequent interaction with colleagues across Europe, North America, Asia, and Australia. While most collaboration takes place virtually, occasional international travel may occur, primarily within Europe. We are looking for someone whoHolds a Bachelor's degree in Regulatory Affairs, Life Sciences, Electrical Engineering, Electronics, or a related field. Has at least five years of experience working within Medical Device Regulatory Affairs. Has solid hands-on experience with EU MDR (Class I) and FDA Quality System Regulations (QSR). Has experience working with regulatory systems, document management tools, QMS platforms, technical documentation, and regulatory audits. Is comfortable interpreting complex regulatory requirements and translating them into practical guidance for different stakeholders. Communicates fluently in English, both verbally and in writing. Experience working with embedded systems, IEC 62304, EU MDR Class II/III products, or additional languages such as German is considered highly meritorious. We believe you areOur client place great emphasis on personal qualities, as success in this role depends on your ability to work collaboratively across a global organization while maintaining high regulatory standards. You are analytical, structured, and patient, with a genuine interest in understanding evolving regulations and staying up to date with industry developments. You enjoy reading, interpreting, and applying complex regulatory documentation and are comfortable working independently while supporting stakeholders throughout the business. You are confident in communicating regulatory requirements and able to influence others through facts and expertise. Rather than seeking a managerial position, you enjoy being the subject matter expert that colleagues rely on when navigating regulatory challenges. Curiosity and a willingness to continuously learn are highly valued, as regulations continue to evolve across global markets. About the partner company Our client is a global MedTech company headquartered in Stockholm and a world leader within assistive communication solutions. Every day, their products empower people with disabilities to communicate, connect with others, and live more independent lives. With approximately 1,400 employees worldwide, the company operates across multiple international markets and develops innovative medical devices used both in healthcare environments and at home. Their products hold a leading global market position, and regulatory compliance plays a critical role in ensuring continued market access across different regions. The Quality & Regulatory Affairs function is centrally located in Stockholm and collaborates closely with colleagues across Europe, North America, Asia, and Australia. You will join an experienced international organization where expertise, collaboration, and continuous learning are highly valued. About the employment This is a consulting assignment with employment through OIO. The assignment is expected to run for 6-12 months, with excellent opportunities for a permanent position with the client if both parties are satisfied. Scope: Full-time Start: August 2026 (for the right candidate, some flexibility is available) Location: Stockholm, Östermalm (hybrid, 1-3 days per week in the office) Working hours: Primarily office hours with flexible working arrangements Salary: Fixed monthly salary Apply today! Submit your application as soon as possible, as we review candidates continuously and the advertisement may close before the recruitment process is completed. About OIO Our passion is helping people find the right role and workplace. At the same time, we understand that choosing your next career move is an important decision. That's why we dedicate ourselves to getting to know both our candidates and their ambitions throughout the recruitment process. We believe that people have the greatest opportunity to reach their full potential when they're in the right environment. Through fair employment terms, close leadership, and continuous support, we actively contribute to your engagement and professional development. We are as picky as you are.