Partner Program Manager

Attio

Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. WORKING PATTERN: Full-time | Monday - Friday: 9:00am – 6:00pm GMT ABOUT THE ROLE Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.   As a Technical Support Manager, you’ll lead and develop a team of Technical Support Specialists responsible for delivering that experience at scale. You’ll coach and support the team, drive operational excellence, and build the systems and processes that enable us to provide world-class support as Attio continues to grow.   This is a role for someone who loves developing people, solving complex operational challenges, and building for scale. You’ll partner closely with Product, Engineering, Marketing, and Operations to improve the customer experience, advocate for customer needs, and help shape the future of both our support function and our product. You’ll play a key role in maintaining the standards that make our customers love Attio — while helping us raise the bar even further as we grow. WHAT YOU'LL DO In this role, you’ll lead and develop a team of Technical Support Specialists while helping shape the systems, processes, and customer experiences that enable Attio to scale. You’ll combine customer empathy, technical expertise, and operational excellence to deliver world-class support. * Team leadership and coaching: Hire, onboard, coach, and develop a high-performing team of Technical Support Specialists, fostering a culture of accountability, growth, and customer obsession. * Customer support excellence: Lead by example and ensure the team consistently delivers fast, thoughtful, and technically sound support while maintaining high customer satisfaction. * Technical escalation management: Partner with the team to resolve complex customer issues, working closely with Product and Engineering to drive timely resolutions and improve the customer experience. * Customer advocacy: Represent the voice of the customer across Attio, surfacing feedback, identifying trends, and helping inform product and operational decisions. * Process and operational improvement: Build scalable systems, workflows, and support processes that reduce friction, improve quality, and enable the team to grow effectively as the business scales. * Cross-functional collaboration: Partner closely with Product, Engineering, Marketing, and Operations to improve customer outcomes and contribute to Attio’s product roadmap. * Performance ownership: Own team performance, reporting on key support metrics, operational health, and customer satisfaction while driving continuous improvement. WHAT YOU’LL BRING We’re looking for a customer-obsessed leader who combines strong technical judgement, operational excellence, and a passion for developing high-performing teams. * Leadership experience: 3+ years building, managing, and developing remote B2B support teams, with a track record of coaching individuals and improving team performance. * Proven experience: 5+ years in customer-facing roles supporting technical SaaS products, ideally within a start-up or high-growth environment. * Technical capability: Confident troubleshooting APIs, AI products, CRMs, integrations, and workflow tools, and partnering effectively with technical stakeholders. * Customer empathy: Deep empathy for customers paired with the ability to balance their needs with broader business goals. * Builder mindset: Experience creating systems, processes, and tooling that improve outcomes for customers and internal teams. * Operational excellence: Highly organised, data-driven, and dependable, with strong judgement and a focus on execution. * Collaborative mindset: A strong cross-functional partner who thrives in fast-moving, early-stage environments. WHAT DOES THE HIRING PROCESS LOOK LIKE? Applicants can expect the following: * Initial Conversations * 30-minute introductory chat with a member of our Talent team * 30-minute track record interview with our Technical Support Manager * Take-home technical exercise * Core Interviews * 45-minute leadership, program building and cross-functional collaboration session * 30-minute strategy & program vision session * Final Stage * 30-minute closing conversation with our CEO * Offer call (if it’s a mutual fit)

Bounce

💙 ABOUT BOUNCE... Bounce is building cloud storage for the physical world, starting with the largest global luggage storage network in existence. Bounce’s marketplace connects travelers with 30,000+ small business locations worldwide for hyper-local short term baggage storage. With more locations globally than Burger King, and more locations in New York City than Starbucks, Bounce has served 3M+ users and stored 10M+ bags, and paid over $10M to small business partners in. To achieve this, Bounce is a fast-paced and scrappy team. We believe that experimentation fuels innovation, so we move quickly, testing new ideas and adapting in real time. If you’re ready to make an impact in a high-energy, close-knit, and collaborative environment - Bounce is the place where you can move fast, think big, and shape the future of travel. Join us as we make the world a lighter, more accessible place! Bounce has been named the Inc5000’s fastest-growing travel company in the USA in 2024 and is proudly backed by leading Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire. (Learn more about Bounce's Series B HERE and also learn about our Japan Expansion HERE) About The Role As a member of Bounce's Sales Academy, you'll become a Market Launcher within our sales team and embark on an exciting 5-month journey designed to jumpstart your career in sales. This comprehensive program offers hands-on experience in a fast-paced startup environment where innovation and ambition thrive. You’ll receive full training on our products, services, and sales techniques from day one, with structured guidance and mentorship from our experienced team. Throughout the year, you’ll build your skill set in lead generation, relationship management, and closing deals, all while developing a deep understanding of sales. By the end of the program, you'll be equipped with the confidence and expertise to succeed in a dynamic sales role at Bounce or beyond. Start date: August 2026 Duration: 5 months Where you come in * You will grow Bounce’s network and close supply gaps across Europe * You will be expected to cold call, email, and outreach to prospective clients * Work closely with your manager to identify areas for expansion * You are supplied with leads every month, but you are expected to deliver your own leads * You are responsible for the full cycle of the sales from discovery call, sales pitch, close, creating the account, to onboarding the partner. Your profile * Must be fluent in English and any other European language is a bonus * High-energy individual with a strong desire to learn and achieve top results * Comfortable with a high volume of sales calls & confidence in cold approaching businesses * Comfortable with rejection / hearing "no" * Charismatic, positive, “can-do” attitude over the phone and in-person * Excellent communication, organisational, and problem-solving skills * Strong work ethic who’s looking to contribute directly to the company’s success * Confidence in face-to-face interaction and outside sales with local businesses * Self-starter with the drive to self-manage and work towards goals * Interest in Sales, Marketing, and startups

Constructor

OUR MISSION Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.  With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students. PLEASE SEND YOUR RESUME IN ENGLISH ONLY. DUTIES AND RESPONSIBILITIES: * Strategic Roadmap Ownership: Define and drive a multi-year, outcome-based roadmap that aligns with global business goals and North Star metrics. * Market Intelligence: Lead comprehensive market research to identify emerging trends in AI and EdTech, ensuring our product strategy remains ahead of the curve. * Monetization & Pricing: Own the pricing strategy for international markets. Conduct analysis to determine price floors and ceilings, and optimize monetization models to maximize LTV. * Scientific & Data Leadership: Apply a scientific approach to product discovery. Analyze performance data to validate hypotheses and drive data-informed decision-making across the organization. * Stakeholder Management: Act as a key partner for the Leadership Team, delivering clear, data-backed insights and recommendations that influence company-wide strategy. * Team Mentorship: Lead, mentor, and scale a team of product managers, fostering a culture of accountability, growth, and high-quality PRD standards. * Cross-functional Collaboration: Serve as the primary point of contact for Engineering, Data Science, and Design teams to prioritize features and resolve technical/business trade-offs. QUALIFICATIONS AND EXPERIENCE: * 5+ years of experience as a Product Manager in software development (SaaS, EdTech, or AI-driven products). * Bachelor’s or Master’s degree in Computer Science, Data Science, or a related technical/scientific field. * Proven ability to manage products using complex data analysis and scientific research methodologies. * Expert knowledge of prioritization frameworks (e.g., RICE, WSJF) and experience building outcome-driven (not just feature-driven) roadmaps. * Strong track record of writing high-quality PRDs and managing sprints in a fast-paced, agile environment. * Experience leading cross-functional stakeholders and directly mentoring other product managers. * Fluent English with the ability to articulate technical concepts to non-technical stakeholders clearly. NICE TO HAVE: * Academic background in Business (MBA/BBA) or completion of advanced product strategy programs (e.g., Reforge, Kellogg, or similar). * Experience in building and scaling AI/ML-powered products. * Background in Science or experience with academic/research-focused software. * Experience managing products with millions of users across multiple geographical regions. WHAT WE OFFER * 💻 Choice of work equipment (e.g., laptop, monitor, etc.) * 🇬🇧 English classes (iTalki – $130 monthly) * ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET) * 👶 Newborn bonus (€500 per child) * 🧠 Patent remuneration * 🌴 Paid leave * 🧑‍💻 Remote work in locations without our offices * Hybrid work in locations with offices (2 days in-office, 3 days remote) Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.