Engagement Manager, Market Access Consulting

Harbor is seeking a Legal Knowledge & Research Manager for its Library and Research department. This full-time, fully remote role offers the opportunity to lead client-facing library services while guiding a high-performing team to deliver the exceptional service using innovative legal technology solutions.  The primary schedule is Monday - Friday.  This is a remote position that can be worked from anywhere in the United States. ---------------------------------------------------------------------------------------------------------------------------------- RESPONSIBILITIES:   Team Leadership:    * Supervise and provide guidance to department staff, including training, and conducting performance evaluations.    * Foster a collaborative and inclusive work environment, promoting teamwork and professional development.    * Delegate tasks effectively, ensuring efficient workflow and timely completion of projects  * Manage a full client relationship for one or more research and/or library clients as aligned with skillset and expertise.  Research Leadership & Team Development  * Lead, mentor, and supervise a team of research professionals, providing direction, coaching, and performance feedback.  * Foster a collaborative, client-centered research culture that emphasizes analytical rigor, responsiveness, and continuous professional growth.  * Promote the adoption of best practices in legal research methodology, knowledge synthesis, and information delivery.  * Oversee and guide complex legal, regulatory, and business research and intelligence activities in support of Client attorneys and practice groups.  * Ensure research deliverables are timely, accurate, practice relevant, and aligned with Client priorities and risk tolerance.  Digital Research & Knowledge Enablement  * Guide the organization, access, and governance of digital research resources to support efficient information retrieval and reuse.  * Collaborate with knowledge management, practice innovation, and IT teams to align research tools with attorney workflows.  * Ensure compliance with copyright, licensing, and ethical research standards across all research and intelligence activities.  Emerging Technology & Innovation  * Champion the evaluation, rollout, and adoption of AI powered legal research, analytics, and intelligence tools.  * Partner with IT and business services to assess emerging legal technologies that enhance research quality, speed, and insight generation.  * Stay informed on trends in legal technology, generative and agentic AI, data analytics, and information services, advising Clients on implications and opportunities.  Client Engagement & Outreach  * Lead research outreach initiatives tailored to specific Client practice groups or departments.  * Build strong relationships with attorneys and Client stakeholders to anticipate research needs and proactively deliver value.  * Occasionally deliver direct research findings, competitive intelligence, or market insights to Clients and Client leadership.  Project & Initiative Management  * Lead and contribute to research centric initiatives, such as research workflow optimization, tool implementations, analytics projects, and service enhancements.  * Develop project plans, timelines, and success metrics to ensure alignment with Client goals.  * Communicate project progress, risks, and outcomes clearly to stakeholders.  QUALIFICATIONS:   * Master’s degree in Library and Information Science (MLIS) or equivalent, required.  * Minimum of 5 years of experience providing legal research, competitive intelligence, or knowledge services in a law firm, professional services, or corporate environment.  * Minimum of 3 years of experience managing or leading a research team or function.  * Deep familiarity with legal research platforms such as Westlaw, LexisNexis, Bloomberg Law, and related analytics tools.  * Demonstrated ability to translate complex research into practical, attorney focused insights.  * Experience managing vendor relationships, research budgets, and data driven decision making.  * Familiarity with emerging legal technologies and trends, including generative or agentic AI applications in legal research (experience using or training on these tools preferred).  * Strong project management, organizational, and prioritization skills.  * Excellent communication and interpersonal skills, with the ability to engage credibly with attorneys, clients, and senior stakeholders.  * Analytical mindset with strong problem-solving skills and attention to detail.  About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

POSITION SUMMARY The Director, Brand and Content Strategy is responsible for developing and executing an integrated content and brand strategy that strengthens Precision for Medicine's market position, supports business development objectives, and advances awareness of the company's unique capabilities across clinical research, biospecimens and laboratory services. Reporting to the Chief Marketing Officer, this leader serves as an architect of Precision's external narrative—translating complex scientific, clinical, and commercial concepts into compelling stories that engage priority audiences throughout the customer journey. The role combines strategic brand stewardship, content marketing leadership, thought leadership development, digital engagement, and inbound demand generation. Working closely with business leaders, subject matter experts, business development teams, product marketers, digital marketers, and external agencies, the Director will manage and enrich a scalable content engine that drives reach, reputation, engagement, and qualified leads. This individual will leverage audience insights, competitive intelligence, and performance analytics to ensure every content investment contributes to Precision's growth strategy and brand differentiation. KEY RESPONSIBILITIES BRAND STRATEGY & POSITIONING * Develop and maintain a differentiated brand narrative and messaging framework that clearly communicates Precision for Medicine's value proposition across business units and solutions. * Enhance and govern brand voice, storytelling standards, messaging architecture, and content principles across marketing channels. * Partner with commercial, scientific, and executive leadership to identify priority market opportunities and translate them into compelling brand stories. * Strengthen Precision's position as a recognized thought leader across clinical research, precision medicine, biomarkers, biospecimens, and laboratory sciences. * Ensure content and campaigns consistently support brand awareness, market credibility, and business growth objectives. CONTENT STRATEGY & EDITORIAL LEADERSHIP * Develop and execute a comprehensive content strategy aligned with corporate growth priorities, audience needs, and business development objectives. * Own the content roadmap and editorial calendar across multiple service lines, industries, and buyer personas. * Lead the creation and distribution of high-value content including articles, blogs, white papers, eBooks, case studies, webinars, podcasts, videos, sales enablement materials, social media content, and conference presentations. * Build content programs that support every stage of the buyer journey. * Drive content repurposing and atomization strategies to maximize reach and return on investment. THOUGHT LEADERSHIP & SCIENTIFIC STORYTELLING * Partner with subject matter experts, scientific leaders, clinicians, and business executives to identify compelling insights and transform them into market-facing content. * Create programs that elevate Precision experts across industry publications, conferences, webinars, podcasts, and earned media opportunities. * Work closely with public relations and communications teams to amplify key narratives and company differentiators. * Identify emerging industry trends and develop content that positions Precision at the forefront of innovation. INBOUND MARKETING & DEMAND GENERATION * Develop content programs that generate qualified leads and support account-based marketing initiatives. * Collaborate with internal and external digital marketing specialists to optimize content distribution through email, SEO, paid media, social media, and marketing automation platforms. * Develop calls-to-action, landing pages, lead magnets, nurture streams, and content experiences that move prospects through the sales funnel. * Partner closely with Business Development and Inside Sales teams to ensure effective utilization of content throughout the buyer journey. DIGITAL CONTENT & EXPERIENCE OPTIMIZATION * Collaborate on SEO strategy and content optimization to increase visibility, engagement, and organic traffic. * Ensure content experiences are optimized across websites, social channels, email programs, and emerging digital platforms. * Evaluate opportunities to improve content discoverability through evolving search technologies and AI-enabled discovery. ANALYTICS & PERFORMANCE MEASUREMENT * Achieve content marketing KPIs aligned with brand awareness, engagement, lead generation, pipeline contribution, and revenue influence. * Analyze content performance, digital engagement, and customer behavior across channels. * Deliver regular reporting and strategic recommendations to marketing and executive leadership. TEAM LEADERSHIP & CROSS-FUNCTIONAL COLLABORATION * Lead and mentor internal content marketers and external contractors, agencies, writers, designers, and production partners. * Serve as a strategic connector between marketing, business development, commercial leaders, scientific experts, and corporate communications. * Manage content development budgets, resource allocation, and annual content planning processes. * Establish scalable workflows, governance models, and best practices that improve efficiency, quality, and consistency. QUALIFICATIONS REQUIRED * Bachelor's degree in Marketing, Communications, Journalism, Life Sciences, Business, or related field. * 10+ years of experience in content marketing, brand strategy, corporate communications, editorial leadership, or related disciplines. * 5+ years of experience within life sciences, biotechnology, pharmaceutical services, CRO, CDMO, diagnostics, healthcare, or related industries. * Demonstrated success developing B2B content programs that contribute to lead generation and business growth. * Strong understanding of SEO, demand generation, marketing automation, and modern content marketing practices, including strategic use of AI with human curation. * Exceptional writing, editing, storytelling, and communication skills. PREFERRED * Experience marketing clinical research, laboratory services, precision medicine, or related scientific services. * Familiarity with Salesforce, HubSpot, SharePoint, Asana, and content management platforms. * Experience directing agencies, freelance writers, video production teams, and creative resources. * Understanding of AI-enabled content development workflows and emerging marketing technologies. #LI-KH1 #LI-Remote   Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $147,300—$220,900 USD ---------------------------------------------------------------------------------------------------------------------------------- Any data provided as a part of this application will be stored in accordance with our Privacy Policy. 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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com [myHR@precisionmedicinegrp.com]. Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com [myHR@precisionmedicinegrp.com] so we can investigate and take appropriate action.