Legal Knowledge & Research Manager

🏨 THE COMPANY Resilience Care, a major player in remote patient monitoring and a partner in clinical research, is a French company founded in 2021 with a mission: to provide better care. The company offers remote monitoring solutions in oncology, gastroenterology, and psychiatry deployed routinely for 35,000 patients in more than 200 healthcare facilities, and as part of more than 20 academic and industry clinical studies. Resilience Care puts data at the service of care and therapeutic innovation with the ambition of enabling every patient to benefit from personalized medicine. The Legal Department supports the business across negotiation, contract management, privacy, regulatory monitoring, and internal governance, with a strong focus on pragmatic, operational legal support. We are looking for a Legal Intern who will play a central role in strengthening our legal operations and knowledge management, including the concrete integration of AI tools in the Legal Department. 📝 YOUR ROLE In a nutshell: For a 4–6 month internship starting in September, you will join the Legal team to help structure day-to-day legal operations, support contract work, and produce clear, practical materials that enable internal teams to move fast while staying compliant. Your impact: streamline legal support workflows, improve documentation reliability, and make key legal topics easier to understand across the company (contracts, privacy, compliance). What you’ll do day-to-day: 1. Legal Operations & Knowledge Management (core mission) You will help structure and improve the Legal Department’s ways of working and interacting with the other teams, including: * Identifying and implementing high-impact AI use cases for legal ops and contract work, with a strong focus on responsible and secure usage, such as improving operational workflows (request triage…). * Contributing to legal knowledge management to explain key concepts and help the other teams meeting their objectives (training materials, user-friendly guides…). 2. Contracts * Reviewing contracts (customers, partners, vendors), including data protection and intellectual property clauses. * Helping improve contract templates and adoption. * Contributing to maintain the contract register. 3. Data protection (GDPR) * Helping collect and analyze information on new processing activities and new vendors. * Contributing to maintaining the Record of Processing Activities, the list of sub-processors and privacy documentation. 4. Legal monitoring * Analyzing regulatory updates and turning them into understandable and actionable guidance. * Supporting AI Act implementation in coordination with Quality and Cybersecurity teams. ✨ YOUR TEAM * Your future colleagues: Lucile and Mathieu – Legal Counsels * Your manager: Maurice – Head of Legal * Team extra: We love food and travelling 👤 WHAT WE’RE LOOKING FOR * ⚙️ You’re a great fit if you can: * Show a strong interest in legal operations and tooling. * Be curious about tech, data, and regulatory topics. * Analyze and synthesize legal information into clear takeaways. * Write clearly, in a structured and educational way (FR + EN). * Support contract work (review, identify key issues, propose improvements). * Understand GDPR fundamentals and associated risks (or be willing to learn fast). * Organize documentation rigorously (templates, registers, versioning). * Use collaborative tools (Notion, Google Workspace) and work cross-functionally. * 🙂 You’re a great fit if you have: * Curiosity about AI and a pragmatic approach to testing and iterating (no need to be technical). * Strong communication skills and good stakeholder management with non-legal teams. * Autonomy, sound judgment on when to escalate, and a solution-oriented mindset. * Currently enrolled in (or recently graduated from) Law School, Engineering School, or Business School (or equivalent), with an interest in IT and legal ops. 💛 WHY JOIN US? * You will be at the center of our Legal team structuration, not just supporting tasks. * You will gain real legal ops experience. * You will learn how to deploy AI in a legal department responsibly, with real deliverables (governance, agents). * You will help internal teams master legal concepts through training and practical guides. HIRING PROCESS 1. Screening call (Elena – 20 min) – Confirm motivation, logistics, availability. 2. Manager fit (Maurice – 45)– Deep dive into skills, approach, practical examples. 3. Case Study (Lucile - 30/45 min) – Assess synthesis and writing quality (contract / memo / guide). GDPR : Your personal data will be processed for the purposes of recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. They will be available only for people involved in the process and erased after 2 years of inactivity. Under GDPR and as Resilience attach great importance to privacy, please note that you have the right to request access to your personal data, to request that your personal data be rectified or erased. The Data Protection Officer can be contacted at privacy@resilience.care For more information, please check our privacy policy.

We’re looking for an experienced Customer Success Manager, to manage, assist and consult our customers on the DACH market and ensure a strong long term relationship. You will handle customer cycles from onboarding to renewal, and be able to have a clear impact on how we manage our customers now and going forward. ABOUT PANDEKTES Legal research hasn’t changed much in decades. Lawyers still spend countless hours navigating fragmented sources, outdated systems, and complex databases just to find the information they need. At Pandektes, we’re changing that. Our ambition is to build the leading global platform for legal research and the largest AI-powered legal database. By combining artificial intelligence, intelligent search, and continuously updated legal sources, we’re redefining how legal knowledge is accessed, understood, analyzed, and applied. Pandektes has raised more than €4 million and most recently closed a €2.9 million seed round (Feb 2025) led by People Ventures, Interface Capital, and leading angels. Pandektes already serves more than 400 customers across Denmark, Germany and Switzerland. We’re still early in the journey, and joining our team now means you’ll have big impact on shaping how we scale. ABOUT THE ROLE You will join our current team of three in Customer Success to work on serving our German-speaking customers. As an early member of the team, you will be able to have an instant impact on the customer experience. This is a full-cycle CSM position, which means you will handle everything from onboarding to renewal. This means we’re looking for someone who is passionate about strong customer relations, but ideally also with a knack for teaching. When it comes to contracts and numbers, you’ll be working closely with our account executives to ensure we find the best fit for our customers. As the team is young, we hope that you will also want to be a part of shaping the processes and future of CS at Pandektes. WHAT YOU’LL DO * Onboarding customers - Teach lawyers and legal professionals how AI can superpower their legal research * Drive adoption - Collaborate with management/executives to ensure adoption and success * Build community - Find superusers and empower them to do even more with Pandektes * Foster growth - Identify expansion opportunities and work with the rest of our team to expand our presence at existing customers WHAT YOU’LL BRING * Fluency in German and English * Entrepreneurial mindset, motivated by creating good relationships, top-notch customer experience and driving growth as part of our commercial team * 2+ years of experience in customer success * Excellent communication skills and strong ability to build trust – we value long-term customer relationships * Eagerness to learn and openness to feedback; you value insights from others and use them to grow * Proactive mindset with the ability to work independently and collaboratively * Strong interest in technology and enthusiasm for AI (basic knowledge of AI and LLMs is a plus) * Willingness to develop deep knowledge of how lawyers work and conduct legal research (a legal background is an advantage but not required) HOW WE WORK We place great value on a vibrant, inspiring, and challenging company culture. This is achieved through a talented and passionate team that believes in achieving great things together. We value ownership – you can expect a lot of freedom and responsibility. The key is open communication, trust, and a shared passion to transform the legal world. We are a growing team based in Copenhagen, Berlin, Cologne, Hamburg, London and Zurich. We believe diverse teams build better products and stronger teams. We embrace and encourage people from all backgrounds to apply regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, socio-economic status, culture or beliefs. WHAT WE OFFER * A central role in a fast-growing company with €4M+ raised, most recently a €2.9M seed led by People Ventures and Interface Capital * International team events - last time we went to Barcelona, and we'd love to have you join us next time 🌍 * Flexible work - from the office or home 🏡 * We take work-life balance seriously and well-being is one of our values * 25 vacation days per year + public holidays * Your own Pleo card for necessary work expenses 💳 * Paid parental leave