Corporate Account Executive (f/m/d)

doinstruct

SENIOR CUSTOMER SUCCESS MANAGER (DACH) We build software that helps organizations onboard, enable optimal processes, and scale their teams. Our customers aren't startups or tech companies; they're mid-sized to large manufacturers, industrial operators, and traditional enterprises that are genuinely trying to change how they work, and that makes the CSM role here harder and more interesting than most. We're hiring a Senior Customer Success Manager to own a portfolio of complex enterprise and corporate accounts across DACH. If you want to only run a proven CS playbook, this probably isn't the right role. We're still building ours and constantly like to challenge ourselves and question what is really effective. Our customers have real operational complexity, long internal decision cycles, and limited appetite for tools that don't immediately prove their worth. The person who'll do well here is someone who wants to figure that out, not someone who's waiting to be told how. 🛠 WHAT YOU'LL DO * Own a portfolio of enterprise and corporate accounts (typically 1,000+ employees) from onboarding through adoption, renewal, and expansion. NRR is your number. * Build relationships that go beyond the scheduled QBR. You're the person customers call when something needs to move, whether that's with their QM-, HR-, operations lead or GM. * Lead Proof of Value (POV) phases for enterprise prospects in close collaboration with AEs. This is about 15% of the role. You're not in a sales seat, but you understand what makes a POV land and what kills it. * Turn complex, often vague customer goals into success plans with real milestones, adoption targets, and expansion signals. Then hold both sides to them. * Manage your portfolio actively. You decide where to put time, which accounts need more attention, and where to push for growth. * Work closely with AEs on renewal and expansion, and bring specific product feedback into roadmap conversations. You're the clearest signal we have on what enterprise customers actually need. 🧑‍💼 WHO YOU ARE * 4 to 6 years in Customer Success, Account Management, or SaaS Consulting, owning complex B2B accounts, not just supporting them. * You've worked with customers who aren't naturally tech-savvy and still driven adoption and real outcomes. You know how those environments operate. * You've been close to a commercial motion before, through POV involvement, expansion ownership, or renewal conversations. You understand what close collaboration with an AE requires of you without having to become one. * When something isn't working for a customer, you figure out why and do something about it. You don't wait for the next check-in to surface it. * You can run a meeting with a GM and a follow-up with an operations lead and make both feel like genuine partnerships. That range is not new to you. * You've worked in a growth-stage SaaS company before (Series A to C) and know what that means in practice: processes that aren't finished, priorities that shift, and things you have to build yourself. * You speak German & English fluently; the kind where you can have a hard conversation with a customer and come out with the relationship intact. 📈 WHAT SUCCESS LOOKS LIKE 3 MONTHS Ramp-up is done. You've met your accounts, understood where each one stands, and taken over relationships that feel owned, not just handed off. You're running new customer onboardings independently. 6 MONTHS Your portfolio has clear momentum. Expansion opportunities are mapped. You've supported at least one POC end-to-end. Your AE knows you're the person to bring in early. 12 MONTHS NRR in your portfolio reflects decisions you made, not luck. You've contributed something concrete to how we run CS at enterprise scale: a sharper POC motion, a better success plan format, a playbook someone else can actually use. The 12-month version of this role looks different from the day-one version, and you're a reason why. 🚀 WHY JOIN DOINSTRUCT? * We’re building something meaningful with clear customer impact across industries * Opportunity to shape strategy, playbooks, and CS culture in a scale-up environment * Work with a diverse customer base where your voice matters internally and externally * Performance-driven, but no burnout culture – we believe in smart focus, not busywork * Competitive compensation, including NRR-based bonus & POC conversion incentives ____ At doinstruct, you can make full use of your skills and play an active role in the further development of our start-up. And yes, we attach great importance to a positive working atmosphere, maximum transparency, communication at eye level, and support every step of your personal and professional development. Even if you don't tick all of the boxes, but you are motivated and want to work with us, you are very welcome to apply. We embrace diversity and hire people based on their ability to perform a job. People of any race, gender, gender expression, sexual orientation, religion, age, disability, political opinion, or marital status are welcome at doinstruct. _ For questions or remarks please reach out to our Talent Acquisition Manager, Leonard, at leonard.mielke@doinstruct.com.

Pigment

Join Pigment: The AI Platform Redefining Business Planning   Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.   Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.   With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.   At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

Sereact

WHO WE ARE: We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us. OVERVIEW: We are hiring one of our first Strategic Accounts Managers to own and grow Sereact’s most important customer relationships. You will ensure customers get successful value generation of our AI-powered robotics solutions, drive measurable customer outcomes, and unlock expansion opportunities across Fashion, General Merchandise, E-Grocery, and 3PL customers. This is a hands-on, high-impact role combining strategic account management, customer success, and commercial growth in a fast-scaling AI robotics company. Willingness to travel: up to 50% Your Responsibilities: * Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion * Act as trusted advisor to operational and executive stakeholders * Drive customer value realization and ROI through strategic account management * Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals * Develop tailored go-to-market and account growth strategies, including QBRs and EBRs * Partner with Product, Engineering, and Operations to translate customer needs into roadmap input * Help build the foundation, processes, and playbooks for Customer Success at Sereact QUALIFICATIONS: Education and Experience * Strong understanding of intralogistics, automation, robotics, or industrial tech * Experience managing and growing enterprise or strategic accounts * Background in a scale-up or fast-growing environment * Proven ability to drive commercial expansion and customer outcomes * High technical affinity; engineering background a plus * Excellent communication and stakeholder management skills * Fluent in English (other languages are a plus) Why Join: * One of the first hires in a critical customer-facing function * High ownership and direct impact on revenue and retention * Work at the intersection of AI, robotics, and real-world operations * Competitive compensation, and growth opportunities OUR INTERVIEW PLAN: * Application * Take‑home assignment: You’ll work on a short, role‑relevant task with clear instructions and a deadline. * Cultural fit interview (40 min): A conversation about how you work, what motivates you, and what you’re looking for. Expect CV highlights, your “why,” and time for your questions. * Technical fit interview (45 min): A deeper dive into your skills and problem‑solving approach for this role. * On‑site visit: Meet the team in our office and collaborate on a real challenge similar to the work you’d do here. You’ll also meet a founder; we aim to give you a clear feel for the role and environment. WHAT WE OFFER: * Wellpass (gym membership * A motivated team and an open corporate culture * Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day. * Company car: An exclusive mobility offer that accompanies you everywhere. * Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry. * Attractive remuneration: A competitive salary plus attractive bonus options. * Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.