Account Director, Design & Technology

Prolific

Product Manager UK Remote ( with some office time in London)    Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As our new Product Manager at Prolific, you will take your place in Prolific's Product, Research, and Design Group. * Impact: You will be the Product person responsible for the impact and outcomes of a team building out next gen tooling that enables frontier AI model developers to conduct cutting edge AI research. This is a career-defining moment to shape how some of the world’s biggest technology companies are building AI…no big deal! You'll report into the Product Lead for the Prolific for AI Product Group, and will work cross-functionally while accountable for a stream-aligned team.  * Experience: You'll bring experience building AI native systems, with particular experience building AI native UX. You’ll have had success taking complex human workflows and distilling them into highly adaptable technical systems and then scale access to those systems across multiple interaction surfaces - UI, APIs, CLIs and MPCs. * Domain: The Data Collection Tooling feature set  is a key technical driver of what Prolific does best, and therefore the time, energy and focus of this team are worth their weight in gold. It’s critical that the person in this role prioritises both intuitively and systematically and is a master at the elegant art of trade-offs. * Responsibilities: You will be responsible for product managing a stream-aligned team of your own. This means you’ll be accountable for the outcomes and impact of that team. You’ll also be the key driver of interaction with your peer teams and be able to collaborate across domains of science, research, supply, sales and account services. * Culture: Building on our Prolific Principles, we expect colleagues in the Product, Research, and Design Group to demonstrate reliability, grit, diplomacy, a bias for action, and a dogged focus on value – you'll be a champion of these behaviours yourself, and in the culture of your team. Accountability and autonomy are two sides of the same coin, and we expect you to demonstrate both. What you’ll be doing in the role  * You’ll be working within your team to build and launch the next generation of Prolific’s Data Collection Tooling product suite * You’ll stay up to speed with the rapidly changing face of frontier AI research in order to ensure your product keeps up with our customers requirements. * You’ll be responsible for the end to end product development lifecycle, from strategy to success metrics to roadmaps to delivery and iteration. * You’ll be responsible for communicating your strategy to our executives, but also working through details with your team. * You will be unblocking and simplifying complexity: colleagues will bring you problems, and emerge optimistic, with solutions. * You'll partner productively with Product Design, User Research, Analytics, and Engineering to find ways to deliver products in a test-learn-iterate fashion. What you’ll bring to the role * An extensive and varied track record working embedded in technology teams alongside engineers and designers.  * B2B product experience, ideally focused on large enterprises, where you’ve had to work with, and manage, multiple internal stakeholders to deliver value and scale your product’s impact. * Competence or expertise in most or all of the industry's prevailing Product tools, models, and methodologies. * Hands-on experience of Agile frameworks, Continuous Discovery, CI/CD, JTBD frameworks, thin or vertical slicing, self-organizing teams, Team Topologies, advocacy of 'thinking in bets,' test-learn-iterate loops, and Growth loops / Growth hacking. * Expertise in experimenting with the latest AI led technologies in the Product Manager’s tool box, you’re expected to experiment with technology and build POCs yourself. * Strong data literacy and true data-driven decision-making. * A storyteller's flair, a model teamplayer, belief in 'strong opinions weakly held', personal accountability, and a relentless can-do attitude. Even better if you have * Scale-up or startup experience. * AI/ML training / AI/ML development experience. * A track record of giving back to your Product community. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.   Links to more information on Prolific Website  Youtube  Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.

Prolific

SENIOR PRODUCT DESIGNER Team: Product, Research & Design   Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.   The Role   At Prolific, our marketplace is rooted in higher learning, and that commitment runs deep. Alongside our work to accelerate the future of AI, we’re continuing to redefine how the world conducts frontier human-centred research in industry and academic contexts. Responsibilities: You will be embedded in a team alongside engineers, product managers, and data scientists as well as very close operational and customer-facing colleagues. You’ll build and advocate for functional, delightful, and disruptive customer journeys that pack a lot of value. You’ll work experimentally and iteratively. You’ll conduct user research independently with the help of our consulting user researchers. You’ll be the person accountable for the product’s customer experience and satisfaction in your domain. Our Culture: Building on our Prolific Principles, we expect colleagues in the Product, Research, and Design Group to demonstrate commercial acumen, reliability, grit, and diplomacy, and to always operate based on trust and empathy – you'll be a champion of these behaviours yourself, and in the culture of your team. Accountability and autonomy are two sides of the same coin, and we expect you to demonstrate both. We care deeply about building an inclusive and diverse team. What you'll be doing * Designing meaningful products: Identify and solve a wide range of problems through thoughtful discovery, definition and design. * Think strategically: Look beyond the immediate task to connect the dots, shaping the product at a high level, spotting missing pieces across the experience and ensuring design decisions align with the bigger picture. * Shaping outcomes that matter: Help define, monitor and improve product experience experience for Prolific users * Elevating design at scale: Contribute to our design system and evolve our design processes to enable designing faster, more consistent and enjoyable experiences. * Driving a culture of experimentation: Explore and outline a range of solutions to solve a customer and business problem. Champion data informed design and rapid prototyping, iterating quickly to deliver value. How you’ll do it * Understand people deeply: Build a deep understanding of the motivations and behaviours of data collectors, account administrators, integrating developers, and participants, through workshops, research and feedback loops. * Design journeys with impact: Create flows, user journeys and mental models that help our users to achieve their goals. * Bring ideas to life: Produce service maps, wireframes and prototypes that inspire clarity and collaboration.  * Validate and refine: Test and evaluate prototypes and experiments for usability, value and feasibility to ensure we solve the right problems the right way. * Collaborate across disciplines: Work closely with the product and engineering team to co-create design solutions and roll-out strategies. * Inspire and influence: Tell the story of your design decisions with clarity and confidence, articulating the reasoning behind them across the whole Prolific team, helping elevate the role of design throughout Prolific and inspire others with your vision. What you'll bring You're comfortable with asynchronous and synchronous working that is fast-paced and constantly changing. You are a deep systems thinker who is curious about people's behaviour and passionate about how great design can improve user productivity and enjoyment. You understand product design principles and have long practical experience using them. * Design tools, such as Figma. * Experience with information architecture and mapping complex systems and business processes. * Experience of interface design, and a deep understanding of good visual and interactive design in dynamic contexts. * Comfort with product analytics and A/B or multivariate testing * Experience working in fast-paced environments. Even better if you have * Knowledge of B2B and Enterprise customer needs and how to delight them. * Knowledge of the AI tooling landscape. * Knowledge of developer experience, APIs, and common developer tools. * Proven success in a scale-up environment. * Inclusive design and accessibility (we’re at AA standard). Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.   Links to more information on Prolific Benefits  External Handbook  Website  Youtube  Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.

Kickstarter

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking a passionate and strategic Account Director, Publishing to join our Outreach team. This role sits at the heart of our efforts to connect with and support creators, playing a vital role in driving engagement and ensuring creators have the resources and guidance they need to succeed on our platform. Reporting to the Director, Outreach, the Account Director, Publishing will work closely with cross-functional teams to develop and implement outreach strategies, cultivate relationships within creative communities, and advocate for creators' needs internally. As a key contributor to the company’s strategy in the Publishing category, they work across functions to develop and maintain key relationships and partnerships to strengthen Kickstarter’s community of Publishing creators. They are responsible for maintaining and growing market share in the category though hitting key targets for acquisition of new business and retention of priority creators. The ideal candidate is a proactive, relationship-driven professional with a deep understanding of publishing; strong communication skills; and a passion for empowering creators to bring their projects to life.  The salary for this role in the United States is $113,600. CREATOR ENGAGEMENT & SUPPORT * Build and strengthen relationships with creators in Kickstarter’s community, connecting with promising creators, publishers, and authors who could use Kickstarter to bring impactful projects to life. * Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support. * Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with Kickstarter’s creator success team to support their launches. COMMUNITY EDUCATION & DEVELOPMENT * Develop and refine category-specific educational resources in collaboration with internal teams to better support creators. * Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources. * Serve as the face of Kickstarter within the category of focus, working with Kickstarter’s Communications and Marketing teams to pursue press appearances as well as in-person and virtual one-to-many community development opportunities. Partnership & Ecosystem Building * Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline. * Collaborate with industry stakeholders to expand Kickstarter's reach and visibility within key creative communities. EVENT STRATEGY & REPRESENTATION * Contribute to Kickstarter’s strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities. * Leverage events to connect with new and returning creators, positioning Kickstarter as the go-to platform for their funding needs. STRATEGIC OUTREACH & GROWTH * Contribute to the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth. * Advocate for Kickstarter in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths. * Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning. Product Adoption & Feedback Loop * Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators. * Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience. CONTENT & MARKETING COLLABORATION * Utilize Kickstarter’s category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels. * Develop strategies to highlight success stories and inspire new creators to engage with Kickstarter. ABOUT YOU * At least 5 years of professional experience working in the publishing industry, including a network of connections and a focus in one or more of the following areas:  * Literary and talent agencies * Large traditional publishing houses * Influencer, celebrity, and content creator publishing * Experience working as an acquisitions editor, literary agent, or other sales and business development roles within the publishing industry. * Demonstrated ability to collaborate, and execute on strategic plans that get data driven results. * Exceptional communication skills: adept at speaking and presenting to small and large groups, speaking to the press, and has the ability to represent Kickstarter in a positive light at industry events. * Strong sense of what makes projects within their category of focus standout – ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently. * Bonus points if they are a creator within their category of focus, entrepreneur, and/or Kickstarter creator. * Bonus points if they have professional experience and connections within an area of potential for Kickstarter (i.e. a domain where we don’t already have a strong audience). WHAT YOU'LL ENJOY * A fully remote workforce with plenty of opportunities to get to know your colleagues * 100% employer-paid health plan offerings * 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Year’s * 25 volunteer hours each year to give back to your community * 16 weeks of parental leave plus fertility/family planning resources * Annual stipends including a Remote Working & Wellness Stipend of $3,000 USD (prorated) each calendar year for expenses related to remote working, wellness, health, and fitness and a $500 Role Development Stipend * Kickstarter currently operates with a 4-day workweek, a model that aligns with our belief in a healthy work-life balance and gives staff the space to be more than their work Incredibly talented and inspiring colleagues who know how to blend their creative endeavors into their work You can read more about our benefits and working at Kickstarter at our Jobs page: https://jobs.kickstarter.com/ Our Fully Virtual Team We’re currently able to support employees based in the following US locations: CA, CO, CT, GA, IL, MA, MD, NC, NJ, NY, OR, SC, VA, VT, and WA. We're also able to support employees in the United Kingdom. If you live in—or are willing to move to—any of these locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity, and we are committed to an inclusive work environment. Reminder to applicants: Authentic communications from Kickstarter will always originate from official Kickstarter email domains (@kickstarter.com). Exercise caution and verify the legitimacy of anyone who claims to be representing Kickstarter on other platforms. Please reach out to Kickstarter’s Help Center to report potentially fraudulent contact here: https://help.kickstarter.com/hc/en-us/requests/new