
Smartsheet · -REMOTE
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting ...
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most
ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual
tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and
big thinking. That is magic at work, and it’s what we show up for every day.
We're looking for a Senior Product Operations Manager I to design and own the operational systems that make our product org
faster, smarter, and more aligned. You'll go well beyond executing processes — you'll redesign them from the ground up, build
frameworks that scale, and influence how product leadership makes decisions. This is a high-visibility role with direct exposure
to Directors and VPs, and a real opportunity to shape how the org runs.
You will work remotely from Bulgaria and will be reporting to the Director, Technical Programs and Ops.
cross-functional retrospectives
happened" to "what do we do next"
record) that reinforce accountability and visibility
leverage across the team
data visibility
business outcomes
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to
operate our business from. Actual compensation is determined by several factors including, but not limited to, level of
professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a
market competitive incentive opportunity.
BG Base Salary Pay Range
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom
to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know
that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites
you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is
our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK,
Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled
status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: * Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. * Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. * Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. * Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. * Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. * Drive regular status updates across stakeholder groups, including senior leadership and executives, to ensure transparency and maximise efficiency. * Facilitate open communication among teams with differing working styles and personalities, demonstrating strong interpersonal and communication skills to maintain alignment and psychological safety within collaborative settings. * Handle programme-related documentation, reporting outputs, and data with care, maintaining confidentiality and accuracy in all information management activities. * Manage day-to-day use of programme and project management tools, software platforms, and internal systems, ensuring these are applied effectively to support delivery. * Perform other duties as assigned, approaching additional responsibilities with resilience and a solutions-oriented mindset. You Have: * 4+ years of experience in Project Management, Programme Management, Change Management, or demonstrated experience leading large organisation-wide programmes, with deep knowledge of programme delivery methodologies and best practices. * Experience managing cross-departmental processes, with the ability to work across diverse teams and align multiple stakeholders toward shared goals. * Experience with API platforms, demonstrating technical literacy sufficient to engage credibly with engineering teams and evaluate technical dependencies and risks. * A proven track record of leading successful projects from initiation through to completion, applying strong planning, prioritisation, and organisational skills throughout. * The ability to empathise with employee and customer challenges, with a consistent focus on user experience and human-centred outcomes. * Critical problem-solving skills to navigate complex, ambiguous issues, manage partner relationships, and exercise sound independent judgement — all while contributing positively as a collaborative team member. * Excellent written and verbal communication skills in English, with the ability to present clearly to technical and non-technical audiences including executives and third-party vendors. * Experience operating in a high-growth company environment, demonstrating the resilience and adaptability needed to sustain performance under pressure and amid evolving priorities. * Comfort with sustained concentration and cognitive complexity, managing multiple high-stakes programme threads simultaneously while maintaining attention to detail and quality. * Familiarity with budget awareness within programme contexts; this role does not carry direct financial responsibility but requires understanding of resource implications and organisational priorities. * Proficiency in standard computer and keyboard use in a remote work environment, with comfort in extended screen-based work as standard for this sedentary role. * A business-related degree or equivalent professional experience. * Legal eligibility to work in Bulgaria on an ongoing basis. * Fluency in English is required. Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. Bulgaria Base Salary Pay Range €38,500 - €47,250 EUR Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a passionate and experienced Sr. Software Engineer I to join our Security Application Development team. In this role, the successful candidate will be instrumental in designing, building, and maintaining robust security features for our SaaS product that will delight our customer CIOs. This position involves working on challenging problems at the intersection of application development and security, directly contributing to the resilience and trustworthiness of our platform. This is an exciting opportunity to leverage software development expertise to create secure-by-design solutions that protect our customers and their data 24/7. You will work remotely from Bulgaria. You Will: * Design, build, and implement security features and functionalities directly into our SaaS product using modern programming languages (e.g., Java, Kotlin, Go, TypeScript, Python) and associated frameworks, applying deep technical knowledge and sustained concentration to deliver secure-by-design solutions. * Develop scalable back-end services and APIs with a security-first mindset, ensuring high availability and performance in our multi-cloud environment (primarily AWS), requiring careful planning and prioritisation across concurrent workstreams. * a with product and engineering teams to embed security best practices throughout the entire software development lifecycle, from design to deployment, communicating clearly and engaging constructively with stakeholders across disciplines. * Engineer and automate security controls, threat detection mechanisms, and vulnerability remediation processes within the application, exercising independent analytical judgement to identify and resolve complex problems. * Participate actively in code reviews and architectural discussions, advocating for secure coding practices and robust security designs, and contributing to well-documented technical decisions. * Tackle complex security challenges related to data protection, access control, authentication, authorisation, and secure communication within a distributed system, maintaining focus and rigour under pressure. * Create and maintain API integrations between internal and external systems, implementing and testing API solutions to ensure they meet functionality, performance, and security standards, and monitoring integration health on an ongoing basis. * Serve as a subject matter expert in application security, mentoring junior engineers and fostering a culture of security ownership across development teams, actively supporting the growth and capability of peers. * Strategically apply and champion AI tools within the team's domain to improve project execution, system design, quality, and debugging, leading adoption of AI best practices and driving measurable productivity gains. * Assist with security incident remediation in support of the globally operated 24/7 Security Operations Centre, contributing during daytime working hours and demonstrating resilience and composure when managing time-sensitive situations. * Handle sensitive security-related data, documentation, and incident records with appropriate confidentiality and rigour, maintaining accurate reporting in line with internal standards. * Perform all work using standard computer and keyboard use in a remote environment, with standard sedentary work involving extended screen use. You Have: * 5+ years of progressive software development experience, with at least 3 years focused on building security features or secure applications, demonstrating sustained growth in technical depth and professional knowledge. * A Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent industry experience providing the same level of knowledge and competency. * Expert-level proficiency in at least one major programming language such as Java, Kotlin, Go, or Python, with a proven history of building scalable and secure applications. * Deep experience with cloud technologies (AWS, Azure, etc.), particularly in securing cloud-native applications, and familiarity with the tools, platforms, and infrastructure involved in multi-cloud environments. * Experience developing, documenting, and supporting secure REST APIs, with attention to detail in both implementation and written technical documentation. * Strong understanding of common security vulnerabilities (e.g., OWASP Top 10) and mitigation techniques, with the ability to apply this knowledge independently and under pressure. * Experience with containerisation and orchestration technologies (Kubernetes) in a secure development context. * Proficiency with modern security tools and practices, including static application security testing (SAST), dynamic application security testing (DAST), and software composition analysis (SCA). * Proven ability to troubleshoot complex security-related problems in high-pressure production environments, demonstrating critical thinking and sound independent judgement. * Excellent verbal and written communication skills in English, and a collaborative approach to working with cross-functional teams and stakeholders at all levels. * 1+ year of professional experience leveraging AI-based workflows to author, maintain, review, deploy, and maintain code. * 1+ year of experience building AI features that incorporate generative AI or agentic workflows to solve customer problems with measurable business impact. * Comfort working with ambiguity and shifting priorities in a fast-paced environment, with the psychosocial resilience to manage sustained cognitive effort and occasional incident-driven pressure. * No direct financial responsibility is associated with this role, though awareness of cost implications in architectural and tooling decisions is expected. * Ability to work independently in a remote setting within a psychologically safe and inclusive team environment, with standard flexible working hours aligned to the Bulgaria time zone and no travel requirements expected for this role. * Legal eligibility to work in Bulgaria on an ongoing basis. * Fluency in English is required. Nice to Have: * Advanced industry certifications such as CSSLP, OSCP, or cloud-specific security certifications. Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. Bulgaria Base Salary Pay Range €58,250 - €69,750 EUR Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for a passionate and experienced Senior Software Engineer to join our Workflow Builder pillar. In this role, you will be a key architect of our next-generation drag-and-drop workflow experience—balancing a highly interactive visual layer with the robust, scalable back-end systems that thousands of teams rely on to automate their enterprise processes. You will work at the intersection of high-performance UI rendering, scalable API design, and distributed systems architecture. This is your opportunity to build an end-to-end product that users touch every day, deeply integrating modern React patterns, cloud-native services, and cutting-edge AI orchestration. You will work remotely from Bulgaria and will be reporting to an engineering leader. You Will: Architect End-to-End Workflow Systems * Own, build, and iterate on the Workflow Builder across the entire stack, ensuring a seamless connection between frontend interactions and backend execution. * Drive system design, data modeling, and API contracts that allow our drag-and-drop editor to scale effortlessly for enterprise workloads. * Participate in cross-functional architectural discussions, advocating for engineering best practices across both front-end and back-end ecosystems. Advance our Front-End Architecture * Build production-grade visual features using React (v18+), leveraging advanced state management, concurrent rendering, and performance tuning (virtualization, code-splitting). * Integrate and extend modern component libraries (e.g., MUI, Radix UI, Shadcn/ui) to ensure a consistent, highly accessible (WCAG AA) user experience. Build Scalable and Secure Back-End Services * Develop high-availability, secure back-end services and microservices within our multi-cloud environment (primarily AWS). * Design, implement, and maintain highly performant REST or GraphQL APIs, optimizing for low latency, secure data transit, and system resilience. * Define and uphold coding standards, database optimization strategies, and automated testing patterns (unit, integration, and E2E) across the pillar. Deliver High Quality at Scale * Monitor and optimize full-stack performance metrics—balancing frontend Core Web Vitals with backend API latency, throughput, and resource utilization. * Write comprehensive test suites (Jest, Cypress, Playwright, and backend integration testing frameworks) with a strong culture of test-driven development. * Partner closely with UX designers and Product Managers to translate complex workflows into technical realities. Mentor & Lead * Serve as a technical mentor for junior and mid-level engineers, hosting code reviews and evangelizing clean code principles across the entire stack. * Contribute to technical roadmap planning, providing accurate effort estimations and surfacing architectural risks or tradeoffs. Strategically Apply AI Tools * Champion the use of AI-assisted development tools (GitHub Copilot, Claude, Cursor, etc.) to accelerate engineering velocity and code quality. * Build and evaluate AI-powered features within the Workflow Builder that leverage generative AI or agentic workflows to deliver unique customer value. You Have: * 5+ years of professional software engineering experience, with a proven track record of shipping production-grade full-stack web applications. * Deep experience in at least one major back-end language (such as Java, Kotlin, Go, or Python) alongside experience designing relational/non-relational databases and distributed cloud architectures (AWS). * Proficiency with React (v17+), TypeScript, HTML5, and modern CSS layout systems (Grid, Flexbox, Custom Properties). * Strong understanding of API design principles and frontend state management patterns (Redux Toolkit, Zustand, Jotai, or React Query). * Proven experience optimizing both backend service performance (query tuning, caching) and frontend rendering, alongside an understanding of web accessibility standards (WCAG 2.1 AA). * Experience writing reliable unit, integration, and end-to-end tests across the entire application stack. * 1+ year of professional experience leveraging AI-based workflows to author/review code, and/or building product features that incorporate generative AI/agents. * Legally eligible to work in Bulgaria on an ongoing basis. * Fluency in English is required Nice to Have: * Familiarity with canvas/SVG rendering libraries (Fabric.js, Konva, React Flow) for building highly interactive workflow diagram surfaces. * Experience with micro-frontend architectures, module federation, or event-driven backend architectures. * Background in drag-and-drop UI frameworks (dnd-kit, react-beautiful-dnd) or custom graph-traversal algorithms on the backend. * Relevant cloud certifications (e.g., AWS Certified Developer / Solutions Architect). Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. BG Base Salary Pay Range € 58,250 - € 69,750 EUR Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote