-REMOTE•Posted: Jul 17•Deadline: Aug 17
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most
ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual
tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and
big thinking. That is magic at work, and it’s what we show up for every day.
We are looking for a passionate and experienced Senior Software Engineer to join our Workflow Builder pillar. In this role, you
will be a key architect of our next-generation drag-and-drop workflow experience—balancing a highly interactive visual layer with
the robust, scalable back-end systems that thousands of teams rely on to automate their enterprise processes.
You will work at the intersection of high-performance UI rendering, scalable API design, and distributed systems architecture.
This is your opportunity to build an end-to-end product that users touch every day, deeply integrating modern React patterns,
cloud-native services, and cutting-edge AI orchestration.
You will work remotely from Bulgaria and will be reporting to an engineering leader.
You Will:
Architect End-to-End Workflow Systems
* Own, build, and iterate on the Workflow Builder across the entire stack, ensuring a seamless connection between frontend
interactions and backend execution.
* Drive system design, data modeling, and API contracts that allow our drag-and-drop editor to scale effortlessly for enterprise
workloads.
* Participate in cross-functional architectural discussions, advocating for engineering best practices across both front-end and
back-end ecosystems.
Advance our Front-End Architecture
* Build production-grade visual features using React (v18+), leveraging advanced state management, concurrent rendering, and
performance tuning (virtualization, code-splitting).
* Integrate and extend modern component libraries (e.g., MUI, Radix UI, Shadcn/ui) to ensure a consistent, highly accessible
(WCAG AA) user experience.
Build Scalable and Secure Back-End Services
* Develop high-availability, secure back-end services and microservices within our multi-cloud environment (primarily AWS).
* Design, implement, and maintain highly performant REST or GraphQL APIs, optimizing for low latency, secure data transit, and
system resilience.
* Define and uphold coding standards, database optimization strategies, and automated testing patterns (unit, integration, and
E2E) across the pillar.
Deliver High Quality at Scale
* Monitor and optimize full-stack performance metrics—balancing frontend Core Web Vitals with backend API latency, throughput,
and resource utilization.
* Write comprehensive test suites (Jest, Cypress, Playwright, and backend integration testing frameworks) with a strong culture
of test-driven development.
* Partner closely with UX designers and Product Managers to translate complex workflows into technical realities.
Mentor & Lead
* Serve as a technical mentor for junior and mid-level engineers, hosting code reviews and evangelizing clean code principles
across the entire stack.
* Contribute to technical roadmap planning, providing accurate effort estimations and surfacing architectural risks or tradeoffs.
Strategically Apply AI Tools
* Champion the use of AI-assisted development tools (GitHub Copilot, Claude, Cursor, etc.) to accelerate engineering velocity and
code quality.
* Build and evaluate AI-powered features within the Workflow Builder that leverage generative AI or agentic workflows to deliver
unique customer value.
You Have:
* 5+ years of professional software engineering experience, with a proven track record of shipping production-grade full-stack
web applications.
* Deep experience in at least one major back-end language (such as Java, Kotlin, Go, or Python) alongside experience designing
relational/non-relational databases and distributed cloud architectures (AWS).
* Proficiency with React (v17+), TypeScript, HTML5, and modern CSS layout systems (Grid, Flexbox, Custom Properties).
* Strong understanding of API design principles and frontend state management patterns (Redux Toolkit, Zustand, Jotai, or React
Query).
* Proven experience optimizing both backend service performance (query tuning, caching) and frontend rendering, alongside an
understanding of web accessibility standards (WCAG 2.1 AA).
* Experience writing reliable unit, integration, and end-to-end tests across the entire application stack.
* 1+ year of professional experience leveraging AI-based workflows to author/review code, and/or building product features that
incorporate generative AI/agents.
* Legally eligible to work in Bulgaria on an ongoing basis.
* Fluency in English is required
Nice to Have:
* Familiarity with canvas/SVG rendering libraries (Fabric.js, Konva, React Flow) for building highly interactive workflow diagram
surfaces.
* Experience with micro-frontend architectures, module federation, or event-driven backend architectures.
* Background in drag-and-drop UI frameworks (dnd-kit, react-beautiful-dnd) or custom graph-traversal algorithms on the backend.
* Relevant cloud certifications (e.g., AWS Certified Developer / Solutions Architect).
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to
operate our business from. Actual compensation is determined by several factors including, but not limited to, level of
professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a
market competitive incentive opportunity.
BG Base Salary Pay Range
€ 58,250 - € 69,750 EUR
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom
to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know
that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites
you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is
our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK,
Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled
status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
-REMOTE•Posted: Jul 13•Deadline: Aug 16
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most
ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual
tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and
big thinking. That is magic at work, and it’s what we show up for every day.
You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical
discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design
client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners
operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions.
You are building a function, not filling a role.
What You Will Do
* Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship
throughout.
* Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into
production requirements, evolve content from field learning.
* Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and
compliance requirements.
* Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every
connected AI surface gets smarter for that customer automatically.
* Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering
background to follow, it isn’t done.
* Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training
materials and certification criteria.
* Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file
RFCs for platform improvements.
* Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality.
Required
* 6–10+ years production software engineering, including 3+ years deploying AI/ML to production. Deep Python; strong
TypeScript/JavaScript.
* Proven track record leading complex enterprise technical engagements. You’ve managed customer relationships, navigated security
reviews, and delivered production systems organisations depend on.
* Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimisation, evaluation frameworks, agent
deployment at scale.
* System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a
junior engineer.
* Demonstrated ability to create reusable technical assets that others use in production. You think in platforms, not projects.
* Strong written and verbal communication. Architecture documents, runbooks, strategic memos, training materials. Your Deployment
Kits are your portfolio.
* You leave teams better than you found them. You make sure the people you work with understand what was built, why it works, and
how to own it without you.
* Ability to travel. This role requires domestic and international travel approximately 25–50% of the time.
* Elligible to work in the UK on an ongoing basis
* BS or MS in Computer Science, a related field, or equivalent industry experience
Nice to Have:
* Experience founding or scaling an FDE/solutions engineering function.
* Technical founder background. Databricks, AWS Bedrock, or Temporal experience.
* Deep domain knowledge in healthcare, financial services, or government. Agent framework contributions (Strands SDK, LangChain,
open-source MCP servers).
* Proficiency in German/French language will be an added advantage
* Familiarity of AI governance, ethics, and regulatory requirements (e.g. GDPR, UK/EU AI Act)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom
to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know
that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites
you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is
our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK,
Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled
status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
-REMOTE•Posted: Jul 17•Deadline: Aug 17
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most
ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual
tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and
big thinking. That is magic at work, and it’s what we show up for every day.
We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will
manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to
engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a
Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders.
You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations.
You Will:
* Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring
accurate and timely information reaches all relevant stakeholders.
* Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and
keeping team members aligned and on track across multiple concurrent workstreams.
* Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and
organisational skills to manage complexity across Product, Engineering, and UX.
* Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective
resolution.
* Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear
analytical thinking.
* Drive regular status updates across stakeholder groups, including senior leadership and executives, to ensure transparency and
maximise efficiency.
* Facilitate open communication among teams with differing working styles and personalities, demonstrating strong interpersonal
and communication skills to maintain alignment and psychological safety within collaborative settings.
* Handle programme-related documentation, reporting outputs, and data with care, maintaining confidentiality and accuracy in all
information management activities.
* Manage day-to-day use of programme and project management tools, software platforms, and internal systems, ensuring these are
applied effectively to support delivery.
* Perform other duties as assigned, approaching additional responsibilities with resilience and a solutions-oriented mindset.
You Have:
* 4+ years of experience in Project Management, Programme Management, Change Management, or demonstrated experience leading large
organisation-wide programmes, with deep knowledge of programme delivery methodologies and best practices.
* Experience managing cross-departmental processes, with the ability to work across diverse teams and align multiple stakeholders
toward shared goals.
* Experience with API platforms, demonstrating technical literacy sufficient to engage credibly with engineering teams and
evaluate technical dependencies and risks.
* A proven track record of leading successful projects from initiation through to completion, applying strong planning,
prioritisation, and organisational skills throughout.
* The ability to empathise with employee and customer challenges, with a consistent focus on user experience and human-centred
outcomes.
* Critical problem-solving skills to navigate complex, ambiguous issues, manage partner relationships, and exercise sound
independent judgement — all while contributing positively as a collaborative team member.
* Excellent written and verbal communication skills in English, with the ability to present clearly to technical and
non-technical audiences including executives and third-party vendors.
* Experience operating in a high-growth company environment, demonstrating the resilience and adaptability needed to sustain
performance under pressure and amid evolving priorities.
* Comfort with sustained concentration and cognitive complexity, managing multiple high-stakes programme threads simultaneously
while maintaining attention to detail and quality.
* Familiarity with budget awareness within programme contexts; this role does not carry direct financial responsibility but
requires understanding of resource implications and organisational priorities.
* Proficiency in standard computer and keyboard use in a remote work environment, with comfort in extended screen-based work as
standard for this sedentary role.
* A business-related degree or equivalent professional experience.
* Legal eligibility to work in Bulgaria on an ongoing basis.
* Fluency in English is required.
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to
operate our business from. Actual compensation is determined by several factors including, but not limited to, level of
professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a
market competitive incentive opportunity.
Bulgaria Base Salary Pay Range
€38,500 - €47,250 EUR
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom
to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know
that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites
you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is
our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK,
Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled
status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
