IT Operations Lead

Fairphone

ABOUT FAIRPHONE Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together!  So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below!  Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!  * Location: Amsterdam * Hours: 40 hours per week * Start: asap, preferably; not later than September 1st * Hiring timeline: We will start scheduling 1st interviews (video call) in week 32 * Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent  * Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.  ABOUT YOUR ROLE The Product Manager Business solutions & Alternative OS leads the strategic vision and long-term roadmap for dedicated Business software solutions and OS-level open-source software partnerships, ensuring they align with business growth, market trends, and technical feasibility. You will drive our B2B product service offering, by meeting with prospective customers and supporting our sales team in identifying their needs, defining a development roadmap and shepherding the feature development through our product introduction process.  In this role, you will have to deeply investigate, capture and prioritize requirements and features that support the development and release of alternative open-source operating systems in Fairphone products, at a quality level that matches other established certified software branches or flavours. KEY RESPONSIBILITIES & OBJECTIVES Key Responsibilities * Establish and maintain your product roadmap, aligning stakeholders and keeping the rest of the organization updated.  * Shepherding product development through the new product introduction process, owning the closure of each gate across the team.  * Maintain and prioritize the feature backlog for both software Business solutions and alternative OS, balancing changing technical requirements, partner feedback, Mobile Device Management (MDM) enterprise workflows needs, and resource constraints.  * Act as a bridge between alternative OS software partners and internal Fairphone teams that require working with their software (generally supply chain & after-sales) to ensure builds are delivered in time, or remain available for any commercial/marketing queries regarding their software. * Support business development activities like drafting technical annexes for B2B contracts, meeting software teams, or supporting client/partner meetings with your technical, establish clear and transparent communication channels.  * Continuously contribute to improving ways of working between internal stakeholders to assure a high quality standard and support of our B2B accounts and the alternative open-source OS’s.  Key Objectives * Establish and lead the strategic vision and long-term roadmap for software Business Solutions and alternative OS partnerships, ensuring they align with business growth, trends in the market and technical feasibility.   * Act as the central liaison between external development teams and Fairphone teams to ensure software solutions are successfully delivered, supported and meet our quality standards and envisioned value proposition.  * Manage the backlogs of (new) features and issues, considering changing technical requirements, partner feedback and resources constraints.  YOUR SKILLS & EXPERIENCE * 3+ years of experience in product management, product ownership, or technical business analysis, specifically within services to business customers, mobile software ecosystems and/or with experience in working with alternative open-source software.  * Strong technical understanding of the Android Open Source Project (AOSP) and the underlying mechanics of custom ROMs and alternative OS’s. * Technical depth to be able to discuss bug fixes is as important as enough commercial acumen and the ability to discuss business cases, costs, and contractual obligations. * Familiarity with Mobile Device Management (MDM) architectures and enterprise enrollment workflows and Android Enterprise recommended (AER). * Excellent stakeholder management skills: proven ability to manage expectations and steer conversations with founders/developers of alternative OS solutions and engineering/ IT/operations leads within the organizations of our business customers. * Product Management or Agile Product Owner Certifications (e.g., CSPO, PSPO). * You have excellent written and verbal communication skills in English; speaking French, German is a big plus!  * Prior experience in the circular electronics sector or a deep alignment with sustainable hardware/software lifecycles.  * Availability to travel on a regular basis internationally. WHAT FAIRPHONE CAN OFFER YOU? * The opportunity to create an impact on the electronics industry around the world. * A diverse work environment full of international, passionate, warm-hearted team members. * 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get!  * Daily, healthy lunch, organic FairChain coffee, and many more tasty things. * You will join Fairphone’s collective pension scheme, and we will contribute to building your pension. * You will receive a MacBook, Fairbuds,  and a Fairphone as working devices. * Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up. * Public transport allowance – we fully cover your 2nd-class commute from your home to the office * Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back! * Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we’ll support your career goals with coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with unlimited courses and trainings. * Kitchen with beautiful views to the IJ waterfront. * There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

Genius Sports

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalized than ever before. Learn more at geniussports.com    About the role: VP, Business Technology  Genius Sports is transforming how enterprise technology is built and experienced across the business. As VP, Business Technology, you will own the platforms and tools that power how our people work, every day. Reporting to the CIO, you will lead a team responsible for the business systems, collaboration platforms, AI and productivity tooling, end-user technology services, and the internal platform engineering capability that will underpin how automation is built and scaled across Genius Sports.  This is a hands-on engineering and leadership role. You will shape the strategy, own the vendor relationships, and drive the shift from a traditional IT function to a proactive platform engineering team that builds the automation infrastructure the business runs on. You bring real engineering depth alongside the commercial and stakeholder instincts the role demands.  Key Responsibilities  Own the Business Systems Portfolio  * Lead the strategy, roadmap, and day-to-day operations for Genius Sports' core business systems, including Salesforce, Atlassian (Jira and Confluence), Zendesk, and Microsoft 365.  * Define the integration architecture between business systems and enterprise platforms, ensuring data flows cleanly between tools without creating operational debt.  * Manage vendor relationships in close partnership with Strategic Sourcing.  * Own the Workday integration layer, working with HR and Finance system owners to ensure data integrity and operational reliability across connected platforms. Position the team as a trusted integration partner as broader Workday ownership evolves.   Build and Own the Internal Platform Engineering Capability  * Architect and build the internal automation platform that will underpin how Genius Sports automates workflows, integrates systems, and delivers self-service capabilities across the business. This is not a buy-only function: you will be building.  * Own the IaC and DevOps practices for the Business Technology estate, using Terraform, CI/CD pipelines, and infrastructure-as-code standards to ensure platform environments are version-controlled, auditable, and scalable.  * Lead the design and deployment of agentic automation workflows, including integrations built on MCP Servers, AWS Bedrock, Zapier, and API-layer connectors that reduce manual process overhead across business functions.  * Partner with Engineering and Data teams to ensure the internal platform is built to the same standards as product engineering: proper source control, code review, deployment pipelines, and documentation.  * Drive the team’s evolution from reactive IT support to proactive platform engineering, embedding engineering culture, practices, and accountability into how the function operates.  Drive AI and Productivity Tooling Adoption  * Own the strategy and governance for enterprise AI and productivity tools, including Claude, ChatGPT, and Microsoft Copilot, ensuring deployment aligns with the company's AI governance framework.  * Work with the CIO and functional leads to evaluate, pilot, and scale AI tools that deliver measurable productivity gains across the business.  * Ensure tooling decisions follow the principle of right tool for the right job, with clear boundaries between governed stack platforms and generative AI use cases.  * Track adoption, usage, and ROI across the AI and productivity portfolio, providing regular reporting to ETS leadership.   Run Collaboration and Communication Platforms  * Own the operational health and strategic direction of Slack and Microsoft 365 (including Teams, SharePoint, and OneDrive), ensuring these platforms are performant, well-governed, and fit for a hybrid, global workforce.  * Partner with IT and Security to enforce appropriate data controls, retention policies, and access governance across collaboration tools.  * Drive adoption and best-practice usage of collaboration platforms, working with internal communications and people teams where relevant.  Oversee End-User Technology and IT Operations  * Own the end-user compute function: laptops, desktops, mobile devices, and the service desk experience that supports Genius Sports employees globally.  * Maintain accountability for office networks, on-site infrastructure, and the reliability of workplace technology across Genius Sports locations.  * Ensure Active Directory and identity and access management (IAM) platforms are well-governed, current, and aligned to security policy, working closely with Cybersecurity on access controls and lifecycle management.  * Set the bar for device management standards, endpoint configuration, and IT onboarding and offboarding processes, ensuring consistency and security across the estate.  Lead and Develop the Team  * Build and lead a high-performing team of business systems, platform, tooling, and IT operations specialists, setting clear goals, developing capability, and holding the bar on quality.  * Create a team culture that balances operational reliability with a forward-looking mindset, ensuring the team is equally trusted to keep the lights on and to drive change.  * Partner closely with Data and Analytics and Cybersecurity to deliver joined-up technology outcomes for the business.   Shape the Enterprise Technology Roadmap  * Contribute to the ETS transformation roadmap, with particular ownership of rationalizing the tool estate, building the internal automation platform, and embedding engineering-grade practices into how the Business Technology team delivers.  * Lead the evaluation and selection of new tools and platforms, and where building is the right answer, own the architecture and delivery. Bring a commercially rigorous and technically grounded approach to build vs buy decisions, with the engineering credibility to execute either path.  * Provide ExCo-ready reporting on portfolio health, investment priorities, and risk across the business systems and productivity estate.   Governance, Risk, and Compliance  * Ensure business systems and productivity platforms meet audit, compliance, and data protection requirements, including SOX-relevant controls where applicable.  * Maintain clear documentation of system ownership, integration dependencies, and change management processes across the portfolio.  * Contribute to the ETS risk register, ensuring visibility of platform risks and remediation timelines at the right governance levels.  Qualifications   * Proven experience leading an enterprise technology or business systems function in a fast-moving, commercially driven organization, with direct accountability for both strategic platforms and operational IT delivery. You have an engineering background and have built things, not just managed vendors.  * Deep familiarity with the tools in scope: Salesforce, Atlassian, Zendesk, Microsoft 365, Slack, and AI productivity platforms. You do not need to have run all of them simultaneously, but you need to know how they fit together.  * A track record of translating business requirements into technology decisions, and technology investments into measurable business outcomes.  * Strong commercial instincts. You understand vendor dynamics, know how to negotiate, and do not let the portfolio sprawl.  * Experience managing cross-functional stakeholders at senior level, including Finance, HR, Sales, and Operations leaders who have strong opinions about the tools they use.  * Solid grounding in identity and access management, endpoint management, and IT operations governance, enough to set standards and hold a team accountable. Alongside this, hands-on experience with infrastructure-as-code (Terraform), CI/CD pipelines, cloud platforms (AWS or Azure), and API-layer integration. You can work in code, review it, and build teams that ship it.  * Clear, direct communicator who can present to ExCo and board audiences without jargon and with a sharp focus on business impact.  * Hands-on experience deploying AI and automation tooling in production, including agentic workflows, MCP Servers, or API-integrated AI platforms. A grounded view of where generative AI adds measurable value in an enterprise context, and the governance instincts to deploy it responsibly.  * Experience operating within a SOX-compliant or similarly governed environment is an advantage.    We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. Occasional travel may be required.  As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.   One team, being brave, driving change    We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius Sports.    Let us know when you apply if you need any assistance during the recruiting process due to a disability.

NexGen Cloud

IT OPERATIONS MANAGER Location: London / Marbella (Hybrid) Department: Operations Reporting to: Operations Growth Lead ABOUT NEXGEN CLOUD: NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practise what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: IT OPERATIONS MANAGER NexGen Cloud is growing — offices in London and Marbella, more to come — and our internal IT environment needs to scale with us. Right now, the systems, tooling, and workflows that the whole business relies on need an owner: someone who'll keep everything running reliably, build the automation that eliminates friction, and work closely with our security function to make sure access controls and configuration standards are consistently maintained. This is a hands-on individual contributor role. You won't be managing a team — you'll be managing the environment. That means owning Microsoft 365 end to end, running the device fleet across multiple offices, administering our SaaS stack, and building and maintaining the workflows that keep operational processes moving. You'll be the person the whole company turns to when something breaks — and the person who makes sure it breaks less often over time. WHAT YOU'LL BE DOING: Rather than a long checklist, here's what success in this role looks like: * Own the Microsoft 365 environment — Entra ID, Intune, Exchange Online, SharePoint, Teams — and keep it reliable, well-configured, and properly documented * Manage the full lifecycle of our device fleet across London, Marbella, and future sites: procurement, deployment, patching, and retirement * Administer our SaaS platforms — Atlassian, Slack, Zoom, HubSpot — keeping access, licensing, and integrations in order * Build and maintain workflow automation in Power Automate, including the IT mechanics of onboarding and offboarding * Serve as the primary IT support contact across all offices, resolving issues quickly and keeping end users informed * Work closely with the Security Operations Engineer to implement and maintain access controls and configuration standards, and escalate security-relevant events promptly * Manage IT vendors and procurement, holding suppliers to their SLAs and keeping licence renewals and contracts on track ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring: ESSENTIAL * 5+ years of hands-on Microsoft 365 administration — Entra ID, Intune, Exchange Online, SharePoint, and Teams * Solid experience with Microsoft Power Automate and SharePoint-based workflow automation * Experience managing a corporate device fleet across Windows and macOS using Intune or equivalent MDM * Proficiency in SaaS administration, particularly Atlassian (Jira and Confluence) and Slack * Experience supporting end users across multiple offices or a distributed environment * Strong troubleshooting instincts and the ability to manage competing priorities without losing grip on the detail * Willingness to travel periodically between our London and Marbella offices NICE TO HAVE * PowerShell or scripting experience for automation and administration tasks * Familiarity with information security principles and working alongside a security function * Experience administering HubSpot or equivalent CRM platforms * Microsoft certifications (M365 Fundamentals, Endpoint Administrator, or equivalent) * Background in a high-growth technology company or scale-up * Spanish language skills WHAT WE OFFER: * Competitive salary and annual discretionary bonus scheme * Employee wellbeing benefits * 25 days of holiday, plus public holidays * Flexible working arrangements (remote or hybrid, depending on role and location) * Real ownership and autonomy, with the trust to take initiative and experiment * The opportunity to make a visible, meaningful impact as we scale * Clear career progression and growth opportunities in a fast-growing company * A collaborative, international culture built on trust, transparency, and ownership * The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases, and exciting news in the neocloud space.