AI Research Engineer

Manager, Scaled Abuse Countermeasures and Research

Discord

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord exists to give people the power to create space to find belonging — to talk regularly with the people they care about and build genuine relationships with friends and communities close to home or around the world. We're looking for a Manager to lead our Scaled Abuse Countermeasures and Research (SCAR) team — Discord's first line of defense against scaled abuse. SCAR combines rapid incident response with deep threat research and signal generation across bulk fake account creation, login abuse, spam, scams, fraud, and other high-volume threats. This is an opportunity to reshape how the team operates: set a sharper strategy, stand up a structured research program, and lean heavily into ML and AI-powered automation to replace today's manual workflows. This role reports to the Director of Safety Automation.   What You'll Be Doing * Lead and grow the SCAR team, a group of Scaled Abuse Scientists who serve as Discord's first line of defense against bulk fake account creation, login abuse, spam, scams, fraud, and other high-volume threats. * Set a vision for the team that leans heavily into automation — scale SCAR's impact by partnering with Safety ML on ML-driven detection and building AI-powered incident response workflows that increase the team's leverage and reduce manual work. * Define scaled abuse north-star metrics and build a roadmap and prioritization framework that keeps the team focused on the highest-impact problems. * Stand up a research program where the team operates as scientists: surface the most important questions about attacker operations and signals, then systematically answer them through structured research and experimentation. * Close the loop with Safety ML so that SCAR's signals feed directly into model features and pipeline upgrades, and tactical wins translate into long-term, automated countermeasures. * Partner cross-functionally with Product, Safety ML, Data Science, Policy, Legal, Trust & Safety, and Revenue, influencing safety-by-design decisions upstream so abuse is prevented, not just mitigated. * Coach, hire, and grow Scaled Abuse Scientists. * Communicate attacker dynamics, economic incentives, and trade-offs clearly to senior leadership. What you should have * 2+ years of people management experience leading technical teams, including engineers, ML engineers, data scientists, or applied researchers, or an equivalent track record of leading, mentoring, or coordinating technical work in a way that has prepared you to step into this role. * 4+ years of experience working on Trust & Safety, fraud, anti-abuse, or a closely adjacent adversarial domain at a consumer-scale platform. * Demonstrated ability to drive ML and automation adoption within a Trust & Safety or operations context. You don't need to build models yourself, but you need to understand them well enough to evaluate their quality, direct their development, and push a team toward automated solutions. * Strong analytical skills and fluency in SQL and Python for data investigation and pattern analysis (not full software engineering proficiency required). * Ability to think from first principles and apply behavioral-economics reasoning to adversarial systems: why are attackers doing this, what are the incentives, and what is the most cost-effective way to break their economics. * Excellent communication and cross-functional collaboration skills, with a history of partnering effectively across engineering, ML, data science, policy, legal, and product teams. * A growth mindset: you seek feedback, reflect on decisions, and actively help your team do the same. Bonus Points * Experience leveraging LLMs or AI agents for incident response, investigation automation, or signal triage. * Experience tackling scaled abuse problems at large social platforms, marketplaces, or other high-volume consumer products. * Threat intelligence research background, including understanding of internet infrastructure and the tools and techniques attackers use. * A strong passion for Discord and/or gaming, and an appreciation for the communities we serve. * A relevant degree in Computer Science, Machine Learning, Statistics, or a related quantitative field, or equivalent practical experience. Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. The US base salary range for this full-time position is $220,000 to $275,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include benefits.   Why Discord?  Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Safety Policy Lead, Youth Safety

Discord

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are seeking an experienced Safety Policy Lead to own Discord's youth safety policy portfolio. As a member of the Safety Policy team within Product Policy, you will drive policy development and lifecycle management across the full spectrum of youth safety harms: child sexual abuse material, grooming, and child exploitation. This role requires deep domain expertise, strong regulatory literacy, and the ability to translate complex child safety requirements into enforceable policy and durable implementation. This is a lifecycle ownership role, not a drafting role. You will be accountable for policy quality from problem identification through enforcement quality, with visibility into implementation, QA, and the feedback loops that determine whether policy intent survives contact with enforcement. Please note: This role involves regular exposure to potentially disturbing content, including child sexual abuse material, exploitation imagery, and grooming-related content. Wellness support is provided. What you'll be doing * Research and develop safety policies governing youth safety harms on Discord, including CSAM, grooming and solicitation, child exploitation, and age assurance, covering both reactive harm response and proactive age-appropriate design. * Own the full policy lifecycle for your domain: problem scoping, data justification, structured XFN consultation, testing against enforcement criteria, and post-launch feedback loop management. * Partner with Legal early in the development process. Embed compliance requirements for KOSA, COPPA, DSA Article 28, and the Online Safety Act into policy design before drafting begins. * Co-develop enforcement infrastructure with Trust and Safety, Engineering, and ML teams, including golden datasets, classification hierarchies, ML signal specifications, and IKB anchor criteria. * Own the feedback loop from implementation and QA back to your policy work. When QA findings or overturn data indicate a policy gap, you drive the revision. * Collaborate with civil society, NCMEC, ICAC, and other external child safety organizations. Represent Discord externally in this domain with credibility and consistency. * Deliver rapid policy responses to emerging child safety threats, including cross-functional coordination during incidents and regulatory notifications where applicable. * Own at least one functional domain area for the Safety Policy team beyond your harm portfolio. Current team needs include policy implementation systems, AI/LLM governance, or safety-by-design frameworks. * Expected travel: 15% What you should have * 5+ years of experience developing policy (not solely enforcing or operationalizing it) in trust and safety, child safety, or a related domain at a technology platform or civil society organization focused on child protection. * Deep expertise in youth safety: CSAM, NCMEC/ICAC frameworks, CSAM hash-matching systems, grooming and solicitation patterns, age assurance methodologies, and the regulatory landscape governing minors online. * Direct experience with KOSA, COPPA, DSA child safety provisions, and/or the Online Safety Act. Regulatory literacy is required, not a bonus. * Proven ability to write policy that survives implementation: clear enforcement criteria, defined classification hierarchies, and usable edge case guidance. * Experience working with ML and automation teams to translate policy criteria into detection signals. You do not need to write the model, but you need to know what the model needs from you. * Comfort making decisions under ambiguity and pressure. * Strong written and verbal communication for audiences ranging from frontline moderators to regulators to executive leadership. * Bachelor's degree or equivalent professional experience. Bonus points * Advanced degree in law, public policy, child development, psychology, or a related field. * Experience with Discord's platform or gaming and creator communities. * Multilingual capabilities, particularly in languages relevant to Discord's global user base Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord?  Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Head of Growth

Pathos

MISSION Own the arrival of The Path into the public consciousness and turn it into the default name people think of when they hear “AI therapy.” Use creative, data-driven growth to win attention in this new category, scale a free product that reaches people who are not getting help today, and build repeatable engines that drive tens of millions of users toward safe, effective AI therapy. OUTCOMES 1. Category awareness and attention. The Path becomes a top-of-mind brand for AI therapy, visible in press, social media, and search, with clear growth in branded search and organic mentions. 2. Channel testing and winning bets. Rapidly test many growth channels and tactics and identify a small portfolio of scalable winners with known CAC, retention, and playbooks. 3. Research and media flywheel. Turn studies and product stories into ongoing earned media and creator coverage that drives meaningful, trackable user growth. 4. Performance marketing and attribution. Stand up paid experiments with clear tracking, reporting, and basic attribution that show which platforms and campaigns are worth scaling. 5. Owned and organic growth. Grow reach through social, content, SEO, and LLM search with simple systems and calendars that the team can run and improve. 6. Partnerships and B2B distribution. Build and manage a pipeline of partners, close high-value distribution deals, and show repeatable ways to bring in users through organizations and platforms. 7. Growth analytics and operating rhythm. Define core growth metrics, create simple dashboards, and drive a weekly growth cadence that uses data to decide what to start, stop, and scale. COMPETENCIES 1. Growth experimentation. Comfortable running many small tests across channels, creatives, and audiences, then quickly leaning in on what works and shutting down what does not. 2. Channel fluency. Understands how to grow through media, social, content, SEO, performance marketing, and partnerships and is curious about new and underpriced channels. 3. Attribution and economics. Understands CAC, LTV, and payback and can set up simple attribution that is good enough to guide spend and time. 4. Partnership and deal-making. Can source leads, pitch The Path, negotiate, and close deals that bring users, distribution, or credibility, then follow through on execution. 5. Communication and storytelling. Clear and persuasive communicator in writing and in person who can frame research, product, and stunts in ways that press, creators, and users care about. 6. Cross-functional collaboration. Works well with product, design, data, clinical, and AI teams and knows how to turn growth ideas into product experiments and how product changes open new growth loops. 7. Ownership and speed. Takes responsibility for growth outcomes, moves quickly, and keeps a high bar for follow-through and quality with a high volume of output and sound judgment. 8. Mission alignment and judgment. Understands that The Path optimizes for therapeutic benefit and safety and chooses growth tactics that respect vulnerable users and the long-term brand, with strong hunger to increase how many people get help. 9. Quantitative and SQL skills. Uses data to size opportunities, read experiments, and understand ROI, and can pull core numbers with SQL or similar tools to stay unblocked.